Personalised Health and Care 2020: Next steps

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Personalised Health and Care 2020: Next steps Paul Rice PhD Head of Technology Strategy NHS England www.england.nhs.uk

Better use of data and technology has the power to improve health, transforming the quality and reducing the cost of health and care services. It can give patients and citizens more control over their health and wellbeing, empower carers, reduce the administrative burden for care professionals, and support the development of new medicines and treatments.

Personalised Health and Care 2020 Personalised Health and Care 2020 considers what progress the health and care system has already made and what can be learnt from other industries and the wider economy. It is a framework for action that will support frontline staff, patients and citizens to take better advantage of the digital opportunity.

How do we do it?

Work streams 1.1 enable me to make the right health and care choices: providing patients and the public with digital access to health and care information and transactions 1.2 enable me to make the right health and care choices: providing citizens with access to an accredited set of NHS and social care apps 2.1 give care professionals and carers access to all the data they need: setting the commissioning and regulatory roadmap for implementation of digital data standards by 2018/2020 (including agreement on the standards) 2.2 give care professionals and carers access to all the data they need: roadmap for comprehensive data on outcomes and value of services now ensuring the business intelligence requirements of health and care are met 3 make the quality of care transparent: roadmap for publication of comparative data 4 build and sustain public trust: deliver roadmap to consent based information sharing and assurance of safeguards in the interim 5 bring forward life saving treatments and support innovation and growth 6 support care professionals to make the best use of data and technology 7 assure best value for taxpayers from existing programmes 8 technical standards work stream

Giving health and care professionals access to the data they need Interoperability The development and adoption of digital information and data standards that enable information sharing as part of a coherent interoperability strategy Digital Maturity Baseline and benchmarking tool to assure progress and highlight best practice Local Digital Roadmaps The development of inclusive, viable local plans that supports localities, enabling them to plan their own route to a paperless health and care system Levers and Incentives Utilise regulatory, inspection, commissioning and development levers to ensure that the benefits enabled by information technology are identified and optimised Developing Digital Capability The building of effective leadership and the creation of a learning environment to drive digital adoption across the health and care system

Interoperability The development and adoption of digital information and data standards that enable information sharing as part of a coherent interoperability strategy Digital Maturity Baseline and benchmarking tool to assure progress and highlight best practice Local Digital Roadmaps The development of inclusive, viable local plans that supports localities, enabling them to plan their own route to a paperless health and care system Levers and Incentives Utilise regulatory, inspection, commissioning and development levers to ensure that the benefits enabled by information technology are identified and optimised Developing Digital Capability The building of effective leadership and the creation of a learning environment to drive digital adoption across the health and care system

Digital Maturity Paper-free health and care 2015/16 2016/17 2017/18 2020 Installed Capability Enterprise wide use of Systems Effective Use of Systems Paper Free in Key Contexts Paper Free in All Contexts www.england.nhs.uk Benefits and Outcomes 13

READINESS Governance Leadership Resourcing Information Governance Strategic Alignment Records, Assessments& Support Plans Transfers of Care, Orders & Communication Decision Support Remote & Assistive Care Asset and Resource Optimisation Citizen Activation INFRASTRUCTURE Wi-Fi www.england.nhs.uk Business Continuity Cyber Security System Resilience Provider Health & Care Economy

Interoperability The development and adoption of digital information and data standards that enable information sharing as part of a coherent interoperability strategy Digital Maturity Baseline and benchmarking tool to assure progress and highlight best practice Local Digital Roadmaps The development of inclusive, viable local plans that supports localities, enabling them to plan their own route to a paperless health and care system Levers and Incentives Utilise regulatory, inspection, commissioning and development levers to ensure that the benefits enabled by information technology are identified and optimised Developing Digital Capability The building of effective leadership and the creation of a learning environment to drive digital adoption across the health and care system

Local Digital Roadmaps 1. Commissioners will be asked to document their digital capabilities and plans against a predefined set of pathways in the 2016 roadmap: End of Life Care Management of multiple co-morbidities Urgent and Emergency Care Mental Health Care 2. Over subsequent years the scope will expand. 3. The pathways are illustrative and will need to be tailored to the reality of local provision. 4. Additional locality specific services can be added if they help illustrate local flows.

HIMSS 2015 Multiple Co-morbidities (high level example) Acute Inpatient A&E OOH/111 Home LA Domiciliary Care LA Reablement Team Regular GP NHS Intermediate Care Community Nursing Five Year Forward View Out of area GP Therapies Dietician Acute Outpatient

Local Roadmaps (Bristol example) 18

Local Roadmaps (Bradford example)

Next Steps National Information Board Roadmaps out for consultation until early September NIB Leadership meet to ratify final plans at NHS Expo in early September Detailed priority business cases prepared existing informatics portfolio re-aligned and additional funding proposals submitted to Comprehensive Spending Review Planning and performance of the NHS and social care including NCM/Integration Pioneers etc. attuned to the digital opportunity New service offers and capabilities maximise the potential of digital technology to delivery efficient, effective, high quality and participative services that benefit professionals, citizens and their carers