Presented By: David Wright Residential Operations Manager, Yale University Conferences & Events ACCED-I Student Management Educational Forum September 14-15, 2017 Daemen College
Learning Objectives Understand your institutions hiring timeline Improve your overall employee selection approach Learn how to get your interns acclimated to your institution s housing operation and campus
A Glimpse into Yale Residential College Model Similar to Oxford, Cambridge and Harvard 14 Residential Colleges (*13 and 14 added Fall 17) Live in Staff: Head of College (formerly known as Master), Deans and Resident Fellows Vertical Entryways opposed to floors Each college has its own dining hall, library, seminar rooms, gym, game room and specialty spaces which differ in each college Community Based No Res Life Department
Determining your Hiring Timeline What is a Hiring Timeline? Key items to create your timeline Know your needs Construct job descriptions Place job advertisements Sort through resumes Screen applicants Conduct interviews Hire employees
YC&E Staffing Model Calendar year 2017 Blue= FTE Yellow = Seasonal Staff Suzanne Shaw Director Kate Vieillard Associate Director Program Admin Linda Peterson Associate Director Business Operations Jennifer Zuccaro Program Director (Adult focus) Megan Palluzzi Program Manager Shannon LeGault Program Director (Adult Focus) Dena Rozanski Program Director (Youth Focus) Tara Schule Program Director (YSS, Classrooms, ROL, Housing only) Kellie Faust Athletics Liaison Pedro Tello Group Dining & Special Events Manager Alex Allouche Housing & Information Systems Manager David Wright Residential Operations Manager TBD Financial Assistant Cherie Gargano Sr. Admin Assistant Colleen Murphy Program Assistant Kaitlin May Program Assistant Cara Mecabe Program Assistant Kelly Vailette Program Assistant Christian Kearney Residential Supervisor Jeff Adkins Residential Supervisor Jasper Larioza Residential Supervisor Paige Tucker Residential Supervisor MaKayla Schroeder (Berkeley South/ ESM) Tori Heasley (Branford/JE/ Saybrook) Josh Jarvi (Hopper/OC/ Berkeley North) Ivy Sibley (SM/TD/ROSENFELD) Heather Corley (BAKER/Trumbull/ ARNOLD) Justin Thornton Resource Coordinator Kaitlyn Wetzel Morse OC Teagan Mockus Branford OC Cassie Franco Camacho Hopper OC Justin Sears Silliman OC Olivia Nolen Baker OC Jordan Sears Morse OC Sam Downey Branford OC Jack Alberding Hopper OC Kelsey Crawford Silliman OC Diana Lopez Baker OC Michael Brennan Morse OC Brendan Rascius Branford OC Neil Goodman Hopper OC Jordan Bruner TD OC Devin Peterson Trumbull OC Sam Wood Morse OC Ariel Sánchez Branford OC Camille Fortin Hopper OC Melissa Kropf TD OC Brian Cashin Trumbull OC Kathryn Filer Part Time OC Old Campus
Job Descriptions (OL) Graduate Student in Higher Education Christian Kearney Residential Supervisor Jeff Adkins Residential Supervisor Jasper Larioza Residential Supervisor Paige Tucker Residential Supervisor Operations Coordinator (OC) Undergraduate Student Any Major MaKayla Schroeder (Berkeley South/ ESM) Kaitlyn Wetzel Morse OC Jordan Sears Morse OC Tori Heasley (Branford/JE/ Saybrook) Teagan Mockus Branford OC Sam Downey Branford OC Josh Jarvi (Hopper/OC/ Berkeley North) Cassie Franco Camacho Hopper OC Jack Alberding Hopper OC Ivy Sibley (SM/TD/ROSENFELD) Justin Sears Silliman OC Kelsey Crawford Silliman OC Heather Corley (BAKER/Trumbull/ ARNOLD) Olivia Nolen Baker OC Diana Lopez Baker OC Residential Supervisor (RS) College Graduate Michael Brennan Morse OC Sam Wood Morse OC Brendan Rascius Branford OC Ariel Sánchez Branford OC Neil Goodman Hopper OC Camille Fortin Hopper OC Jordan Bruner TD OC Melissa Kropf TD OC Devin Peterson Trumbull OC Brian Cashin Trumbull OC Kathryn Filer Part Time OC Old Campus
How do you build your staff?
Use Your Resources Place job advertisements with the following: Colleges / Universities Career Centers Residence Life Programs Student Affairs Departments Find organizations that have internship programs e.g. ACUHO-I Housing Internship Program
What is the ACUHO-I Internship Program? The ACUHO-I Housing Internship Program is one of the most prestigious and competitive internship opportunities available in student affairs. The program provides students invaluable real-world work experience that can be applied to their current coursework. At the same time, institutions that host interns benefit from an infusion of new staff who assist with training, conference management, special projects, program development, and more.
Types of Internships in ACUHO-I Internships are available in all areas of housing: Residence Life (summer/camp housing) Conferences/event planning Marketing Facilities Administrative
Why You Should Host ACUHO-I Unpaid internships are allowed Must have room and board Offer other compensation laundry, gym, bus pass, institutional swag, etc. Allows interns to get campus housing experience They may be considering a career in student affairs Recruit for your department an internship is a great chance to see if the intern is a good fit
Now What? Hiring Timeline Know your need Construct job descriptions Place job advertisements Sort through resumes Screen applicants Conduct interviews Hire employees
How to get interns acclimated Prior to employment start date Send weekly emails Introduce your team and explain the dynamic Provide institutional knowledge and the surrounding area Inform them of things they can and cannot bring Share what programs they will be working with Email them your Housing Manual Send a friendly reminder of the upcoming training
How to get interns acclimated Upon arrival Greet the interns Escort them to their room Give them a brief tour of the area Have a group outing Take them out to eat Get to know you activity Get them excited about training and being at your institution
How do you train?
Basic Training Template Training First Day Meet the staff HR Tour of Campus Activity Second Day Expectations Overview of the position and roles Begin going over the manual ISP Presentations Introduce Housing Database Third Day Finish reviewing the manual Housing database Role Playing Applying knowledge in the field End of training social activity Fourth Day (time permitting) Fifth Day (time permitting)
Review Create your institutions timeline Research using Housing Internship Programs to employ your interns Come up with creative ways to get your interns acclimated with your operations and campus
Thank you! David Wright david.wright@yale.edu 203-432-0464