NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST BOARD OF DIRECTORS MEETING

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Agenda Item 12 ii) NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST Meeting Date: 28 January 2015 BOARD OF DIRECTORS MEETING Title and Author of Paper: NHS SMS National Reported Physical 2013/2014 Author of Paper in response to this report Tony Gray Head of Safety / Patient Experience. Paper for Debate, Decision or Information: Information and Debate Key Points to Note: National data published on Monday 17th th November 2014. Nationally there were 68,683 assaults recorded for period April 13 March 14 in comparison to 61,571 assaults for April 12 March 13, an increase of 7,112 nationally. There were 47,184 assaults recorded in mental health trusts for period April 13 March 14 in comparison to 43,699 for period April 12 March 13, an increase of 3,485. All mental health trust activity has been increased by 2% following the national audit and under-reporting identified in the s audited. NTW was not audited this year, but was audited last year and reported 3,272 assaults on staff for period April 12 March 13. As part of the annual submission for April 13 March 14, in June 2014, the reported 3,270 assaults, but this has been increased to 3,335 in the nationally published information with the 2% increase applied, an increase of 63 assaults. NTW has reported the highest number of physical assaults within mental health, the next highest reporting reported 2,731 assaults on staff. (this is highlighted further in the report). Whilst not available in the national data, the 3,272 physical assaults by actual harm breakdown as follows, 527 no harm ( but still fits the criteria as contact made), 2,322 minor harm, and 418 were moderate harm and 3 were major harm, none of these were investigated as serious incidents. There were 25 sanctions reported in which Police have been involved in the assaults, but this figure is under reported, as the Police were contacted 108 times for assaults that were not including clinical factors. Activity for NTW by each of the clinical groups has been included as graphical information to show how the activity forms the national picture. Activity is included at page 8 which indicates that 20% ( n=668) of physical assaults on staff in this period were committed by patients who are receiving services from us, but their care is not funded by our local Clinical Commissioning Groups. Outcome required: Minuted by the Board of Directors. Greater emphasis in Directorates to record outcomes of physical assaults when Police are involved in the incident.

Introduction NHS Protect has policy and operational responsibility for the management of security in the NHS. This includes tackling physical and non-physical assault against staff. As part of this responsibility there is a requirement to report all physical and non-physical assaults to them on an annual basis. To do this each must check their violent incidents to ensure that they fall into the following definitions:- Physical Assault The intentional application of force to the person of another, without lawful justification resulting in physical injury or personal discomfort. Non-Physical Assault The use of inappropriate words or behaviour causing distress and / or constituting harassment. As in previous years NHS Protect have carried out a random sample audit of s to ensure quality of data and that assaults that were reported through risk systems matched the definition above. In 2013 Northumberland, Tyne & Wear was audited in September 2013, the first time in 5 years, and the audit evidenced 100% compliance against the standards, in essence this means that irrespective of other audit outcomes nationally, our figure this year has not been adjusted down over as in previous years. It has also been confirmed by NHS Protect that the national audits have been completed with a success rate of 99.9%, and as such all other s figures are accurately reported for 2012 / 13. For this years figures ( 2013 / 14) the was not audited, but the s that were they were found to be under reporting, as such the national figure has been increased by 2% for all s. NHS Protect Published Figures The table below gives a comparison of the published figures for the last four years. 2010/ 11 2011/ 12 2012/13 2013/14 Type of Number of Physical Number of Physical Number of Physical Number of Physical Ambulance 1,566 1,630 1,397 1,868 Acute 13,436 15,536 16,475 17,900 Primary Care 3,507 1,540 0 1,731 MH & LD 39,321 41,038 43,699 47,184 Special HAs 0 0 0 0 Total 57,830 59,744 61,571 68,683 1

Mental Health & Learning Disability specific information The following table gives a breakdown of the differences in violence against staff over the last 4 years from the highest reporting s. From these figures it can been seen that NTW is the highest reporter of physical assaults on staff within a mental health setting in 2012 / 13. 2010/11 2011/12 2012/ 13 2013/ 14 Total Total Total Total Northumberland, Tyne & Wear NHS 2,347 2,198 3,272 3,335 Foundation Southern Health 1,939 1,594 1,930 2,731 Coventry and Warwickshire Partnership 1,316 2,202 1,780 2,540 NHS Tees, Esk & Wear Valleys NHS 1,783 1,378 1,331 1,548 Foundation Lancashire Care 887 881 1,043 1,446 Nottinghamshire Healthcare NHS 1,417 1,467 1,430 1,363 Leeds Partnership 813 1,164 1,506 1,275 Central & North West London NHS 815 1,050 1,267 1,259 Foundation Norfolk and Suffolk NHS Foundation 674 912 1,238 1,220 South London and Maudsley NHS Foundation 1,213 1,466 1,230 1,192 2013 / 14 Information The following table indicates the assault rates when assaults staff is applied to both the DH total declared staff figures (2) and the s declared total staff (4) as at 31 st March 2014. Total (1) DH total staff (2) staff (3) total staff (4) staff(5) Sanctions (6) Calderstones Partnership 1,195 1,635 731 1,088 1,098 44 Coventry and Warwickshire 2,540 4,034 630 4,916 517 1 Partnership NHS Northumberland, Tyne & 3,335 6,020 554 6,464 516 25 Wear Hertfordshire Partnership 1,034 2,553 405 2,653 390 0 Sheffield Health and Social Care 1,143 2,738 417 3,180 359 0 When considering the physical assaults on staff against staff numbers the above table indicates that NTW NHS FT is 3rd in relation to assaults per 1,000 staff, this is the denominator used by NHS Protect to give a basic form of comparison relating to sizes of organisation. 2

When looking at the actual activity reported for NTW NHS FT, the following tables breakdown the activity within the by Directorates. The figures for this graph will differ slightly to the reported figures above, based on 2 factors which are:- 1. The increase in the national figures for previous years due to inaccuracy post audit. 2. Any late reported figures in the, not included in the national data, 0 for 2013/14. Graph 1 Annual National Comparison for 2012-2014 for NTW 3

The following graphs give a view of the historical physical assaults and the high reporting areas, but must be viewed with a note of caution, as they are affected by organisational change. i.e. when beds moved from Planned Care to Urgent Care, i.e. this will remove Druridge from Planned Care historic activity, but won t put it into Urgent Care historically. This is the reason why this year, current activity has been included to give a more realistic feel of activity across the. Graph 2 Annual Comparison for Urgent Care 2012-2014 Graph 3 Current Year April 14 November 14 Based on the below information for the 8 months reported this would extrapolate to 2,098 physical assaults in a full year for 14-15, however this is likely an over-estimation due to the opening of Hopewood Park in September 2014, which will likely reduce physical assaults on staff and patients. 4

Graph 4 Annual Comparison for Specialist Care 2012-2014 Based on the below information for the 8 months reported this would extrapolate to 1,426 physical assaults in a full year for 14-15. Graph 5 Current Year April 14 November 14 5

Graph 6 Annual Comparison for Planned Care 2012-2014 Based on the below information for the 8 months reported this would extrapolate to 27 physical assaults in a full year for 14-15. Graph 7 Current Year April 14 November 14 Based on the above estimations and without further bed reductions / increases, it is anticipated that the will report approximately 3,000 physical assaults for period April 2014 March 2015. Whilst this will be a reduction, likely we will still be one of the highest reporters of physical assaults. 6

Specific information relating to residency of patients who create physical assaults on staff Due to the services that are provided by the which include both locally commissioned by the 7 Clinical Commissioning Groups as well as regional and national services commissioned by NHS England, it is acknowledged that not all assaults, and indeed the nationally published information, can be compared like for like to other organisations. The following is a breakdown of the residency of the patients who created assaults on staff in 2013/14 Local CCG CCG Number of % of total NHS GATESHEAD CCG 178 5% NHS NEWCASTLE NORTH 4% AND EAST CCG 137 NHS NEWCASTLE WEST 14% CCG 457 NHS NORTH TYNESIDE 5% CCG 182 NHS NORTHUMBERLAND 28% CCG 920 NHS SOUTH TYNESIDE 4% CCG 137 NHS SUNDERLAND CCG 520 15% 2531 75% In order to understand the complexity of assaultative behaviour the following table break down those patients who care is funded by the appropriate CCG, and the locations in which those assaults occurred. CCG Number of NHS GATESHEAD CCG 178 Bede Unit - Bede 1 1 Dene 3 East Willows 1 Elm House 1 Fraser 26 Gateshead Adult Community Treatment Team 1 Greentrees 1 Hadrian Clinic - Collingwood Court 1 Redburn ICU 2 Rose Lodge 4 Rosewood Ward 1 Roslin 1 The Riding 12 The Riding 34 Tranwell Unit - Fellside Ward 8 Tranwell Unit - Lamesley Ward 2 Tranwell Unit - Lamesley Ward 11 Tyne 30 7

Ward 1A Walkergate Park 29 Ward 1B Walkergate Park 2 CCG Number of NHS NEWCASTLE NORTH 137 AND EAST CCG Akenside 34 Alnmouth 8 Ashgrove Ground Floor 1 Ashgrove Ground Floor 7 Bede Unit - Bede 1 1 Belsay (V7) 5 Bothal (V8) 1 Castleside Ward 6 Collingwood Court Adult ADHD 1 Cresswell 3 Dene 5 Embleton 1 Gibside In Patients - Affective Disorders 2 Greentrees 5 Hadrian Clinic - Collingwood Court 6 Hadrian Clinic - Gainsborough 1 Hadrian Clinic - Lowry 10 KDU Hadrian 1 Lower Willows 5 Newberry Cottage 5 Newton 9 Penshaw 2 Tranwell Unit - Fellside Ward 2 Woodside (V16) 19 CCG Number of NHS NEWCASTLE WEST CCG 457 Aidan 2 Akenside 3 Alnmouth 3 Ashby At Alnwood 74 Ashgrove First Floor 1 Ashgrove Ground Floor 15 Belsay (V7) 68 Castleside Day Unit 1 Castleside Ward 34 CNDS 1 Dene 10 Embleton 1 Facilities Management 2 Greentrees 18 Hadrian Clinic - Collingwood Court 4 8

Hadrian Clinic - Lowry 11 Hauxley Ward 23 Keswick 1 Lennox At Alnwood 25 Marsden 5 Newberry Cottage 11 Newcastle BAIT 1 Newton 27 Penshaw 7 Rose Lodge 13 Tranwell Unit - Fellside Ward 1 Tranwell Unit - Lamesley Ward 2 Ward 18 2 Ward 4 - Walkergate Park 1 Wearmouth View 6 Wilton At Alnwood 81 CCG Number of NHS NORTHUMBERLAND CCG 920 Acacia House 1 Alnmouth 7 Alnwick Unit (V14) 4 Avonridge 1 Bede Unit - Bede 2 3 Belsay (V7) 14 Bothal (V8) 92 Castleside Ward 6 Cresswell 80 Druridge Ward 281 Elm House 3 Embleton 3 Facilities Management 7 Fraser 33 Greenacres - Ashington CMHT 1 Greentrees 23 Hadrian Clinic - Gainsborough 2 Hadrian Clinic - Lowry 2 Hauxley Ward 25 Ingram (V11) 35 KDU Cheviot 2 KDU Hadrian 9 KDU Lindisfarne 4 KDU Wansbeck 13 Keswick 2 Kinnersley 1 Leisure 1 Longhirst Unit (V15) 11 Medical LD - North Of Tyne 1 Middlerigg 5 Newgate Street 1 9

Newton 7 Northumberland BAIT 1 Redburn YPU 8 Rose Lodge 20 Sixth Avenue 55 2 Stephenson 3 The Riding 91 Tweed Unit (V5) 4 Tyne 12 Ward 1A Walkergate Park 1 Ward 1B Walkergate Park 6 Ward 2 - Hartside 2 Warkworth 2 West Willows 5 Woodlands Cottage 1 Woodside (V16) 82 NHS SOUTH TYNESIDE CCG 137 Bede Unit - Bede 1 6 Bede Unit - Bede 2 21 Castleside Ward 10 Cresswell 2 Dene 9 East Willows 1 Facilities Management 3 Fraser 2 Hadrian Clinic - Collingwood Court 1 Hawthorn 3 Marsden 1 Mowbray 2 Newberry Cottage 13 Penshaw 10 Roker 2 Rose Lodge 3 Rosewood Ward 2 South Tyneside Adult Community Treatment Team 1 Sycamore Ward 14 Ward 18 7 Ward 2 - Hartside 3 Wearmouth View 19 West Willows 2 NHS SUNDERLAND CCG 520 Beadnell - Mother & Baby Unit 1 Bede Unit - Bede 1 4 Bede Unit - Bede 2 2 Castleside Ward 10 Craigavon 6 10

Cresswell 5 Dene 84 East Willows 10 Facilities Management 10 Greentrees 6 Hadrian Clinic - Gainsborough 2 Hawthorn 7 Intensive Support & Urgent Response 3 Keswick 5 Longhirst Unit (V15) 1 Lower Willows 31 Marsden 8 Meadow View 5 Mill Cottage 12 Mowbray 5 Newberry Cottage 28 Penshaw 3 Roker 25 Rose Lodge 134 Rosewood Ward 33 South Tyneside Adult Community Treatment Team 1 Stephenson 22 Sunderland OP CMHT 2 Sunderland S&LT 2 Sycamore Ward 18 Tranwell Unit - Fellside Ward 1 Ward 18 1 Ward 1A Walkergate Park 1 Ward 2 - Hartside 3 Ward 4 - Walkergate Park 2 Wearmouth View 24 West Willows 3 11

With the above figure in mind this is how the national reporting would look without the assaults created by patients who are not resident in our local CCG areas. 2010/11 2011/12 2012/ 13 2013/ 14 Total Total Total Total Northumberland, Tyne & Wear NHS 2,347 2,198 3,272 2,531* Foundation Southern Health 1,939 1,594 1,930 2,731 Coventry and Warwickshire Partnership 1,316 2,202 1,780 2,540 NHS Tees, Esk & Wear Valleys NHS 1,783 1,378 1,331 1,548 Foundation Lancashire Care 887 881 1,043 1,446 Nottinghamshire Healthcare NHS 1,417 1,467 1,430 1,363 Leeds Partnership 813 1,164 1,506 1,275 Central & North West London NHS 815 1,050 1,267 1,259 Foundation Norfolk and Suffolk NHS Foundation 674 912 1,238 1,220 South London and Maudsley NHS Foundation 1,213 1,466 1,230 1,192 *It is also acknowledged that other s activity would diminish if their regional or national activity is taken out. Calderstones Partnership Coventry and Warwickshire Partnership NHS Northumberland, Tyne & Wear Hertfordshire Partnership Sheffield Health and Social Care Total (1) DH total staff (2) staff (3) total staff (4) staff(5) 1,195 1,635 731 1,088 1,098 44 2,540 4,034 630 4,916 517 1 2,531 6,020 390 6,464 391 25 1,034 2,553 405 2,653 390 0 1,143 2,738 417 3,180 359 0 Sanctions (6) Non local CCG CCG Number of % of total 25 different CCG s 668 20% 12

Using the figures above to estimate the assault rates by 1000 staff for patients who are receiving either regional or national service from us the table would look like the following. Calderstones Partnership Coventry and Warwickshire Partnership NHS Northumberland, Tyne & Wear Hertfordshire Partnership Sheffield Health and Social Care Total (1) DH total staff (2) staff (3) total staff (4) staff(5) 1,195 1,635 731 1,088 1,098 44 2,540 4,034 630 4,916 517 1 668 6,020 110 6,464 103 25 1,034 2,553 405 2,653 390 0 1,143 2,738 417 3,180 359 0 Sanctions (6) No CCG identified, this is due to a number of reasons as follows:- The patient is of no fixed abode The patient is resident of Ireland, Wales or Scotland The patient was registered against a hospital without a home address No CCG Identified Number of % of total 15 patients 212 5% The following is the figures for assault rates staff for these incidents. Calderstones Partnership Coventry and Warwickshire Partnership NHS Northumberland, Tyne & Wear Hertfordshire Partnership Sheffield Health and Social Care Total (1) DH total staff (2) staff (3) total staff (4) staff(5) 1,195 1,635 731 1,088 1,098 44 2,540 4,034 630 4,916 517 1 212 6,020 35 6,464 33 25 1,034 2,553 405 2,653 390 0 1,143 2,738 417 3,180 359 0 Sanctions (6) 13