AGENCY WORK BUSINESS INDICATOR: NOVEMBER 2016 EVOLUTION OF NUMBER OF HOURS WORKED BY AGENCY WORKERS IN EUROPE. Sept 2016.

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Jan-08 May-08 Sep-08 Jan-09 May-09 Sep-09 Jan-10 May-10 Sep-10 Jan-11 May-11 Sep-11 Jan-12 May-12 Sep-12 Jan-13 May-13 Sep-13 Jan-14 May-14 Sep-14 Jan-15 May-15 Sep-15 Jan-16 May-16 Sep-16 AGENCY WORK BUSINESS INDICATOR: NOVEMBER EVOLUTION OF NUMBER OF HOURS WORKED BY AGENCY WORKERS IN EUROPE AT BE CH DK FR IT NL NO PL Europe 1 Evolution of number of hours worked [year-onyear] Period of reference +5.8% +5.6% +0.3% +10.3% +3.7% +8.1% +6% -0.9% +4% 1.2% Weeks 33-36 Q3 November The average number of hours worked by agency workers across Europe this month grew 1.2% compared with the same period last year. Denmark and Italy showed the strongest growth at 10.3% and 8.1% with the Netherlands, Austria and Belgium also performing well at 6%, 5.8% and 5.6% respectively. Norway has slipped back slightly. Data for Germany is not included due to changes in the collection process at the federal employment agency. 60% 40% 20% 0% -20% Austria Belgium Denmark Finland France Germany -40% Italy Netherlands 1 The weighted European average is determined by the surveyed countries share of the European agency work market in 2013. The countries contributing to the weighted European Average account for 65% of the agency work market in Europe. Page 1/5

Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 AGENCY WORK BUSINESS INDICATOR: NOVEMBER EVOLUTION OF AGENCY WORK SALES REVENUES IN EUROPE BE DK FI FR IT NL NO PL SE Evolution of turnover [year-onyear] Period of reference +7.6% +4.8% +17% +4.2% +7.5% +7% +4.1% +17% +10% Weeks 33-36 Q3 Agency work sales revenues delivered solid growth across all markets in this period. Poland and Finland are the star performers both recording 17% year on year growth. Sweden, Belgium and Italy also show pleasing progress at 10%, 7.6% and 7.5% respectively. 60% Evolution of private employment agency turnover (year on year) 40% 20% 0% -20% -40% BE DK FI FR NL NO PL SE Page 2/5

AGENCY WORK BUSINESS INDICATOR: NOVEMBER WORLD EMPLOYMENT CONFEDERATION-EUROPE NATIONAL FEDERATION COMMENTS Austria Austria has shown consistent positive growth in hours worked for the whole of versus the previous year. In comparison with ember last year the amount of hours grew by +5.8%. Belgium In comparison with ember last year the temporary agency work industry grew by 5.75% (compared with 4,96 in August year on year). This figure is the result of a growth of 6.39% in the blue collar segment and growth of 4.85% in the white collar segment. France In ember, temporary work turnover and numbers of hours worked increased by 4.2% and 3.7% respectively year on year. After 3.1% growth in August, temps at work accelerated to 5.6% in ember. The regions that are significantly above the average are: Picardie: +12.6%, Franche Comté: +14.7%, Pas de la Loire 15.6%. Finland Finland has changed the way in which it collects its data on agency hours worked this year hence we will not be able to compare year-on-year data until January 2017. However, ember figures on evolution of turnover show strong growth at 17%. Germany Due to a change in the data from the federal employment agency, Germany will not appear in the AWBI until January 2017. However, data collected by IW Köln (Cologne Institute for Economic Research) and BAP shows that the number of agency workers rose by 5% from January to May. Italy New official data for 2015 from Assolavoro shows that the number of hours worked by agency workers last year was 21.59% up on 2014, with an increase of sales revenues of 23.08% year on year. Netherlands In period 9 the total amount of hours increased 6% and turnover grew 7%, in comparison to the same period last year. This period had an equal amount of workable days compared to the same period last year, so no correction was applied. The administrative sector increased 9% in hours and turnover grew 8% in comparison to the same period in 2015.Hours in the industrial sector increased 5% and turnover increased 7% compared to the same period last year. Furthermore, the amount of worked hours in the technical sector decreased 2% and turnover increased 4%. Norway The Norwegian agency work market stabilised in having declined for 13 th consecutive quarters. In Q3 sales revenues grew by 4.1% but market is still weak and hours worked were 0.9% less than in Q3 2015. The drop in oil prices has affected the market over the last few years as many people in oil related industries have lost their jobs and there has been a rise in unemployment in certain parts of the country which still presents challenges for the sector. Q3 figures have been buoyed by the he reason that the figures for 3 rd quarter does not seem weaker is that the largest business area of the Norwegian staffing industry, the construction area, is growing significantly. Switzerland Temporary agency work grew 0.3% year on year in ember. However, since the start of the year the evolution of the sector has shown negative growth, contracting 0.5%. Over the past 12 months the contraction is even greater at 1.5%. Page 3/5

AGENCY WORK BUSINESS INDICATOR: NOVEMBER UK Temp pay growth in the UK is the slowest since May 2013. Average starting salaries for candidates placed in permanent jobs rose further in ember. The rate of growth was similar to August s solid pace. Temporary/contract staff pay however increased at the weakest rate in 40 months. ABOUT THE WORLD EMPLOYMENT CONFEDERATION-EUROPE AGENCY WORK BUSINESS INDICATOR The World Employment Confederation-Europe Agency Work Business Indicator plots indicators of the evolution of turnover (defined as the revenues generated by private employment agencies in the temporary staffing segment) and hours worked. (defined as the sum of all hours invoiced by all private employment agencies to all user companies except where otherwise stated) In Germany, the indicator is total number of agency workers and the indicator for Switzerland is number of workable days). Data supplied by the national federations of agency work is also plotted against the evolution of GDP and unemployment volumes in the European Union. In 2012, Europe accounted for 36% of the global agency work market by revenue, and placing 4 million agency workers in full-time equivalent on a daily basis. Currently no quantitative data on the number of hours worked is available for the UK. Information for the UK national federation (REC) update originally appear in the Report on Jobs. The Report on Jobs is a monthly publication produced by Markit on behalf of the Recruitment & Employment Confederation and KPMG. The report features original survey data which provide the most up-to-date and comprehensive monthly picture of recruitment, employment and employee earnings trends available. WEIGHTED EUROPEAN AVERAGE OF HOURS WORKED BY TEMPORARY AGENCY WORKERS The weighted European Average is the year on year change of agency workers in full-time equivalent employment on a daily basis (except where noted otherwise). The weighted average determined by the surveyed countries share of the European agency work market (turnover) in 2012. The countries contributing to the weighted European Average account for 62.4% of the agency work market in Europe. The EU average is calculated by adding the individual country figures multiplied by their percentage of the agency work industry in Europe, then scaling the figures to one hundred percent. COUNTRY WEIGHTINGS Updated March based on 2014 market data. Together, the 9 countries represent 41.7% of the European market, divided as follows: Austria: 1.8% of the European agency work market/source InfAction Zeitarbeit-plus Belgium: 3.6% of the European agency work market/source Federgon Denmark: 1.2% of the European agency work market/source Dansk Erhverv France: 13.8% of the European agency work market/source Prism Emploi Italy: 5.1% of the European agency work market/source Ebitemp Netherlands: 9.1% of the European agency work market/source ABU Norway: 1.6% of the European Agency work market / Source NHO Poland: 0.8% of the European Agency work market / Source Polskie Forum HR Switzerland: 4.7% of the European Agency work market / Source SwissStaffing Page 4/5

WORLD EMPLOYMENT CONFEDERATION-EUROPE AGENCY WORK BUSINESS INDICATOR: NOVEMBER As the European Confederation of Private Employment Services, the World Employment Confederation- Europe is the authoritative voice representing the common interests of the agency work industry in Europe. The World Employment Confederation-Europe gathers 29 national federations from EU and EFTA countries, and 6 of the largest international staffing companies as corporate members. Its main objective is to seek greater recognition for the positive role private employment agencies play in the labour market. DISCLAIMER Opinions and estimates in this report constitute the current judgment of the author(s) at the time of writing. They do not necessarily reflect the opinions of the World Employment Confederation-Europe. The World Employment Confederation-Europe has no obligation to update, modify or amend this report or to otherwise notify a reader thereof in the event that any matter stated herein, or any opinion, projection, forecast or estimate set forth herein, changes or subsequently becomes inaccurate. The content, information and any materials ( data ) provided by the World Employment Confederation- Europe in this presentation is on an as is basis. The World Employment Confederation-Europe makes no warranty, expressed or implied, as to its accuracy, completeness or timeliness, or as to the results to be obtained by recipients, and shall not in any way be liable to any recipient for any inaccuracies, errors or omissions herein. Without limiting the foregoing, the World Employment Confederation-Europe shall have no liability whatsoever to a recipient of this report, whether in contract (including under an indemnity), in tort (including negligence), under a warranty, under statute or otherwise, in respect of any loss or damage suffered by such recipient as a result of or in connection with any opinions, recommendations, forecasts, judgements, or any other conclusions, or any course of action determined, by it or any third party, whether or not based on the content, information or materials contained herein. Any unauthorised use, disclosure, reproduction or dissemination, in full or in part, in any media or by any means, without the prior written permission of the World Employment Confederation-Europe is strictly prohibited. Page 5/5