Patient-Centered Medical Home Program Update

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Patient-Centered Medical Home Program Update Allison Scripps, MS, RD, CDE Director, Quality Care Partnership David Moroney, MD Medical Director, Network Innovation August 26, 2016

Becoming Agents of Change The CMS Innovation Center: Health Care Finance Administration: BlueCross & BlueShield: $10 Billion Investment: Accountable Care, Bundled Payments Primary Care Transformation State Innovation Models Project Bundled Payments PCMH PCMH Bundled Payments Pay for Performance Shared Savings Strategic Partners Announced renewed commitment to value-based care Revised ACO Program Introduced Care Management Reimbursement 3 bundles launched 70 in design over 5 years PCMH project underway Unified platforms for Medicaid with ADT & care management 2 PCMH re-investment of $65M over 5 years (2014-2018) MA Stars program QCPI Commercial P4G BlueCare Multiple shared-savings models launched 2

PCMH Expansion Update & 2015 Program Evaluation

Hardeman Lawrence Decatur Marshall Strategic Partnership Landscape CURRENT LANDSCAPE Clay Pickett Stewart Robertson Sumner Macon Scott Claiborne Sullivan Fentress Hawkins Lake Obion Weakley Henry Trousdale Houston Union Carter Davidson Wilson Smith Putnam Morgan Greene Dyer Dickson Gibson Carroll DeKalb Knox Williamson White Cumberland Cocke Crockett Hickman Roane Van Sevier Warren Buren Perry Rhea Madison Maury Blount Tipton Lewis Chester Bedford Coffee Grundy McMinn Monroe Hardin Wayne TBD Shelby Fayette McNairy Giles Lincoln Franklin Marion Polk New Narrow network product design TBD Dual Network Transition of Care LifeScan = Patient-Centered Medical Home locations 4 4

PCMH Expansion Update Heritage Medical Associates Saint Thomas Medical Partners Heritage Medical Associates Premier Medical Group Memorial Health Partners Consolidated Medical Group Rural Health Services Consortium Summit Medical Group expanded to all locations Jackson Clinic expanded to all locations. Wellmont Memorial Associates Christ Community Health Services Dickson Medical Associates Erlanger Health Systems *currently in negotiations with 4 additional practices. 2015 Practices Location Nashville Nashville Nashville Clarksville Chattanooga Memphis Rogersville Knoxville Jackson 2016 Practices Locations Kingsport Memphis Dickson Chattanooga 5 5

2015 PCMH Program Evaluation: Study Design In lieu of measuring impact using a randomized trial method, an alternative method to minimize selection bias is propensity matching. A case-control propensity matching was used to measure the effectiveness of PCMH program for this initiative Propensity Matching Algorithm was used to select PCMH members and compare them over time to non-pcmh members (i.e. 3 to 1 matching population) Variables that affect PCMH cost and utilization are put into a logistic regression model to compute a probability of selection: 1) Age 2) Sex 3) LOB 4) Rx Benefit (i.e. ASO accounts that carve Rx out) 5) Region (of member) 6) Chronic diseases 7) Prior year normalized risk score 8) Prior year allowed pmpm 6 6

PCMH 2015 Evaluation Results: Quality Improvement Significantly higher quality compliance scores on 9 out of 12 measures in the PCMH practices PCMH Gaps (3:1) Measure Name Eligible Compliant Compliance Rate Difference from Non PCMH Significance Adult BMI Assessment 42,650 29,613 69.4% 39.0% *<0.001 Avoidance of Antibiotic Treatment in Adults with Acute Bronchitis 1,007 252 25.0% 1.8% 0.2456 Breast Cancer Screening 10,455 8,765 83.8% 8.7% *<0.001 Cervical Cancer Screening 17,919 14,119 78.8% 5.2% *<0.001 Colorectal Cancer Screening 21,780 16,201 74.4% 11.8% *<0.001 Comprehensive Diabetes Care - Eye Exams 6,052 3,219 53.2% 11.3% *<0.001 Comprehensive Diabetes Care - HbA1c Control (<8%) 6,052 2,434 40.2% 20.8% *<0.001 Comprehensive Diabetes Care - HbA1c Testing 6,052 5,641 93.2% 3.3% *<0.001 Comprehensive Diabetes Care - Medical Attention for Nephropathy 6,052 5,065 83.7% 9.0% *<0.001 Disease Modifying Anti-Rheumatic Drug Therapy for Rheumatoid Arthritis 277 232 83.8% 7.7% 0.0076 Osteoporosis Management in Women Who Had a Fracture 26 7 26.9% -14.0% 0.1869 Use of Spirometry Testing in the Assessment and Diagnosis of COPD 417 169 40.5% 3.9% 0.1578 7 7

2015 PCMH Program Evaluation: Cost Savings Model PCMH population breakdown into 3 to 1 propensity matching model 38% of PCMH population is included in the propensity model PCMH population has to 12 months continuous attribution in a PCMH group for all of 2015 Non PCMH Attributed to a Non PCMH practice at end of 2015 High cost claimants (claim >= $100k for 2015) are excluded Categories PCMH Non PCMH Initial Pull (Members attributed to a provider) 198,990 1,000,335 BCBST Continuous Enrollment in 2015 29,914 99,024 PCMH Continuous Attribution in 2015 72,546 - Exclude members with allowed claims >= $100,000 in 2015 420 4,046 Previous Year Continuous Enrollment in 2014 17,980 265,007 Failed to match in propensity model 2,965 549,639 Post-Matching population 75,165 75,165 Post-Matching population (Chronic only) 37,583 37,583 8 8

2015 PCMH Program Evaluation: Cost Savings Model Comparing PCMH vs. Non-PCMH Population: 3 to 1 propensity matching: PCMH population is bending the trend on cost at a.47% vs 1.52% (non-pcmh) pmpm improvement a 2.87 ROI is achieved with this population PCMH admits per 1k lowered by -3.4% vs. 0.5% Non PCMH population Scripts/1000 and pharmacy cost are higher in the PCMH population vs non-pcmh 9 9

PCMH Program: Long-Term Strategy

PCMH: Our Mission and Scope Mission: Transforming lives of Tennesseans through coordinated, patient-centered care, resulting in improved quality, health outcomes, and patient/member satisfaction. Scope: All LOBs; selected subset of BlueCross contracted Primary Care Providers; currently includes adult primary care practices but in future would include pediatric practices. Enterprise PCMH five-year (2014 18), $65M expansion with a goal of 500K BlueCross members and/or 50 PCMH practices. 11 11

PCMH: What We Do Promote, support and enable PCMH providers to redesign primary care to achieve better value, better care and better outcomes. Work closely with PCMH providers, patients and BlueCross population health programs to connect, share and coordinate among all of the participants concerned with a patient's care to achieve better and more effective care. Promote, Support, Enable Connect, Share, Coordinate 12 12

PCMH Program Goals Support Enterprise Strategic Goals: Deliver Best Medical Value Partner with providers to improve cost and quality Drive Positive Change Drive health care system improvement Support the primary care strategy and population health goals of each of the lines of business to drive improvements in quality, utilization, health care costs and outcomes. Promote and enable the transformation of selected primary care practices across the state of Tennessee through new payment models, focused staff resources, and IT / analytics / reporting resources. 13 13

PCMH Program Goals Promote and enable high performance for PCMH practices participating in BlueCross value-based programs for all lines of business. Leverage the PCMH model of care to improve quality, cost and outcomes at the individual member level. With a focus on care coordination, chronic care, transitions of care, and preventive services. Through the BlueCross strategic partnerships and PCMH practices, build a network of high performing practices and providers. 14 14

PCMH Program: Promote, Support, Enable BlueCare Value Triple Aim Chronic Care Medical Home Payment Reform Population Health Individual Care Medicare Advantage PCMH Program PCMH Practice Commercial Embedded Care Coordinators Clinical Managers Medical Directors NCQA Consultants & Resources 15 IT Tools/ Registry / Analytics Payment Model 15

Primary Care Medicare Advantage MA STARS (Alternative payment based on Quality performance) MA Gain Share (Alternative payment based on Quality performance) Patient-Centered Medical Home Program (Alternative payment to support embedded care coordination) BlueCare Tennessee Health Care Innovation Initiative (THCII) (Alternative payment based on Quality & Efficiency performance) BC QCPI Commercial Quality Care Partnership Initiative (QCPI) (Alternative payment based on Quality performance) Specialty Care MA Specialty Share (Alternative payment based on Quality & Efficiency performance) THCII Specialist Bundles (Alternative payment based on Quality & Efficiency performance) Commercial Specialty Share (Alternative payment based on Quality & Efficiency performance) Facility Care MA Facility Share (Alternative payment based on Quality & Efficiency performance) 16 Fixed Rate Corridors for TN Hospitals Commercial Facility Share (Alternative payment based on Quality & Efficiency performance) 16

Key Takeaways 1. The BlueCross collaboration with PCMH practices continues to demonstrate the ability to produce better quality and a lower cost trend. 2. The PCMH model of care is foundational structure whereby BlueCross will continue to roll out new partnership and payment models. 3. The embedded care coordinator is connector between the PCMH practice, providers and BlueCross population health programs. 17 17

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