BROADBAND ONBOARD AND ICT SOLUTIONS - COST OR DRIVER Song Lee Meng Director (Satellite Products), SingTel Iskandar Z. Dahlan General Manager, Pacific Richfield Marine
SingTel Satellite Providing One-Stop Satcom ICT Solutions Fixed Satellite Services (FSS) Maritime Land Mobile Global Coverage 24 x 7 Helpdesk and NOCs Over 35 Years Experience
Definition of Wireless Broadband On Land: broadband means having instantaneous bandwidth greater than 1MHz and supporting data rate greater than about 1.5 Mbps. At Sea: broadband means data rates greater than 128 kbps. 3
Maritime Broadband and ICT Solutions Main Challenges that Maritime Customers face today Having an reliable link for remote system operations and maintenance Crew retention Increasing staff costs More bandwidth hungry applications High and unpredictable communications cost Distribution of software & virus updates Good and reliable post-sales support Network visibility 4
Maritime Broadband and ICT Solutions Main Drivers for Broadband 5
Maritime ICT Environment Today Shore base ICT On board ICT BUSINESS - Network Management Systems - Remote IT Services - Management of Corporate networks and connections to Internet. - Managed Security: setting company IT policies, virus updates, etc. Most Crucial Maritime ICT solutions BUSINESS - VoIP, GSM telephony and fax. - Connections to corporate Virtual Private Networks (VPNs) and Internet. - Broadband applications (videoconference, image transfer, etc) - Email platform. LEISURE - Applications for crew welfare i.e. voice, Internet and email. - WiFi on-board access, video, radio, online games, webcam. 6
Maritime Broadband and ICT Solutions Managing Costs Major pitfall of Broadband and ICT is bill shock With proper controls in place to suspend or alert on usage Opt for fixed monthly VSAT solutions Set policies of use on board esp. with automatic failover from VSAT systems to L-band pay-as-you-use systems (e.g. disabling crew usage during failover) Administering proper controls, Maritime Broadband and ICT applications will work for your company. 7
Maritime Broadband and ICT Solutions What SingTel Offers CrewXchange Portal All-In-One (AIO) Connect Services Integrated Network Management System (inms) Managed Services 8
Pacific Richfield Marine Pte Ltd Incorporated and founded in 1989, with Singapore as headquarters. In-house shipbuilding capabilities with shipyard subsidiary - PRM Offshore Heavy Industries Pte Ltd, located in Jurong, Singapore. Offshore Marine providing services including chartering, operating, managing and operating of various offshore support vessels. Specialized in various offshore oil and gas exploration, drilling, production, installation and commissioning in the Asia, Pacific region with exposure to Gulf of Mexico and Africa and South America. Worldwide presence including Jakarta, Batam and Balikpapan, Indonesia; Kuala Lumpur and Kemaman, Malaysia; Mexico City, Mexico; and Rio de Janeiro, Brazil. 9
Pacific Richfield Marine Pte Ltd OUR PEOPLE Are the key for best solution and services to your need for offshore support vessels in offshore oil and gas exploration, drilling, production, seismic survey, underwater and offshore engineering installation. Experienced, dependable and quick to respond for offshore personnel and shore based personnel. 10
Pacific Richfield Marine Pte Ltd OUR FLEET With younger and modern Offshore Support Vessels Fleet, sophisticated design and environmentally friendly machineries, latest technology for navigation, and communication system fitted and installed onboard vessel Highly maneuverability of vessels with Azimuth Thruster CPP main propulsion system, Fire Fighting, Oil Pollution and Oil Recovery capability and standby rescue vessels that can be deploy to anywhere offshore oil and gas exploration and production activities. 11
IT Expenditure Onboard Shipowner s Perspective Shipowner Technology Expenditure Technology expenditure as a 15% of overall costs Maritime VSAT GMDS Fleet Management ICT Bandwidth Optimisation Cost Management ICT Link Monitoring ICT Satellite Broadband & Communications, 30% Navigation Technology, 70% ECDIS Voyage Date Recorder ARPA Radars Echo Sounder Navtex Receiver GPS AIS Gyro Compass Wind Indicator Auto Pilot Speed Log. Dynamic Positioning DGPS Fan Beam Lasers Hydrophone Taut Wire 12
Technology Onboard Shipowner Perspective Seaworthiness vs Competitive Advantage Must-Have Technology & Solutions onboard Navigation & Communication Safety - vessel positioning, climate monitoring, link monitoring Satcoms narrowband Internet for GMDS compliance Satcoms Broadband Internet Operational efficiency communications cost management (bandwidth optimization), fleet management Good to Have onboard Differentiator Wireless Crew / charterer welfare solutions VoIP, email, instant messaging, social media Knowledge sharing database and online training 13
Broadband as Driver Shipowner s Perspective Driving the Decision to Use Broadband Onboard Better communications solution Communications cost of USD2500 per month Offshore Industry competitive standards Appeal to charterers who have business and services in global operations Cost reduction of up to 30% by using broadband Support ICT solution for crew welfare and charterer business and welfare Help meet seaworthiness 14
Returns on Investment Business ROI Communications cost savings of up to 30% Shore side Time savings per month : up to 5 man working days Peace of mind remote tracking, on demand data, reliable ship and shore communication Ease in vessel management, crew retention HR Dept ( crew loyalty, welfare, and crew deployment) Increased productivity - Ships become a remote office which mirror land base office Preference for charters and contracts - Recurring business with 75% of being chartered as compared to ships without broadband Higher productivity onboard Wireless enablement to promote work mobility on deck 15
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