LTC Nurse & Administrator Leadership Program

LTC Nurse & Administrator Leadership Program Part ONE: March 6 7, 2018 Part TWO: April 25 26, 2018 Iowa Health Care Association 1775 90 th St. For Iowa Nursing Facilities, Assisted Living and Residential Care Facilities Leadership is an integral part of delivering quality care and service in the long-term care profession. Administrators and Nurse Leaders are the linchpins that connect staff, residents, families and resources to consistently provide quality care. This training program articulates the scope of management and leadership competencies, which are essential for Administrators and Nurse Leaders working in nursing facilities. Through this four-day training workshop, individuals will be provided with the information and resources necessary to guide their facilities in today s challenging and rapidly changing care environment. Iowa Health Care Association 1775 90 th St., 50266 800-422-3106 WWW.IowaHealthCare.org

Part ONE March 6 7, 2018 Part TWO April 25 26, 2018 Schedule Day 1 March 6 (Tuesday) 8:30 am Registration / Continental Breakfast 9:00 am Iowa Health Care Association Orientation Instructor: Mary Jane Carothers, IHCA V.P. Quality Improvement and Clinical Affairs 10:15 am The Leadership Challenge in Long Term Care Instructor: Mary Jane Carothers, IHCA V.P. Quality Improvement and Clinical Affairs 11:45 am Lunch 12:15 pm Human Resources Law and Successful Hiring Practices Instructor: Jo Ellen Whitney, Attorney, Davis Brown Law Firm 2:15 pm Medication Management and High Risk Drugs Instructor: Lisa Uhlenkamp, Nurse Consultant, Assisted Living Partners Day 2 March 7 (Wednesday) 8:00 am Networking / Continental Breakfast 8:30 am Quality Improvement in LTC (QAPI, Five Star, QM s) Instructors: Kate LaFollette, RN, Senior Quality Improvement Facilitator, Telligen QIO, 11:45 am Lunch 12:15 pm Communication for the LTC Leader Instructor: Kate LaFollette, RN, Senior Quality Improvement Facilitator, Telligen QIO, 2:15 pm Risk Management Practices in Long Term Care Instructor: Ken Watkins, Attorney, Davis Brown Law Firm

Part ONE March 6 7, 2018 Part TWO April 25 26, 2018 Day 3 April 25 (Wednesday) 8:30 am Networking / Continental Breakfast 9:00 am Nursing Facility Survey Process Instructor: Mary Pickle, RN, Nurse Consultant, LTC Resources 12:15 pm Lunch 12:45 pm Understanding the Role of MDS/RAI on Facility Operations Instructor: Mary Pickle, RN, Nurse Consultant, LTC Resources 2:15 pm Current Reimbursement Systems and Future Trends Instructor: Jeff Steggerda, President, Brighton Consulting Group Day 4 April 26 (Thursday) 8:00 am Networking / Continental Breakfast 8:30 am Long Term Care Trend Tracker Instructor: Mary Jane Carothers, IHCA V.P. Quality Improvement and Clinical Affairs 9:45am Regulatory Review and Corporate Compliance in LTC Instructor: Bill Nutty, IHCA VP of Governmental and Regulatory Affairs 11:45 am Lunch NURSING TRACK 12:15 pm Nursing Law within Long Term Care Instructor: Lynn Boes, Davis Brown Law Firm 2:30 pm Infection Prevention and Control Instructor: Lisa Uhlenkamp, Nurse Consultant, Assisted Living Partners ADMINISTRATOR TRACK 12:15 pm Advocacy and Media Relations Instructor: Bill Nutty, IHCA VP of Governmental and Regulatory Affairs 1:45 pm Financial Management (AR, Cash Flow, Rate Setting, Working with Management) Instructor: Jeff Steggerda, President, Brighton Consulting Group

Part ONE March 6 7, 2018 Part TWO April 25 26, 2018 Topic Descriptions Iowa Health Care Association Orientation This session will walk participants through the many valuable tools and services available to you as an IHCA member, that are provided to help leaders and organizations achieve success. The Leadership Challenge in Long Term Care No matter the size or location of your organization, success depends on your leadership skills. Intelligent leadership decisions and actions can improve staff performance and ensure high quality care. The exceptional leader is a role model, advocate, a good communicator, and guides the creation of systems, processes and programs that align with the facility s mission and vision. This session will focus on tools and strategies to help administrators and DON s become effective and successful leaders. Human Resources Law and Successful Hiring Practices The exceptional leaders in long term care develop strategies to recruit and retain, coach, assure quality education/training, and ensure meaningful work to maximize job satisfaction of the facility's human resources. This session will cover the important aspects of human resource and personnel issues including interviewing, hiring, and performance appraisal techniques. Medication Management and High Risk Drugs The routine use of high risk drugs among the frail elderly population found in today s long term care facilities poses significant medical risk for residents and significant regulatory risk for providers. This session will cover current best practices in the delivery of high risk drugs and proper medication management practices and procedures. Quality Improvement (QAPI, Five Star, QM s, LTC Trend Tracker) CMS will be releasing the long awaited regulations requiring facilities to have a formal QAPI program this year. Successful leaders will need good understanding of public data that is released on your facility, how that will impact your operations and how to use that data in your quality assurance performance improvement programs. This session will give you an overview of QAPI and give insight to what your data reveals about your organization. A bonus will be a short tutorial on using AHCA s LTC Trend Tracker in your QAPI efforts. Communication for the LTC Leader Effective communication skills are essential for healthcare leaders. Clear and accurate documentation is one of the foundations of healthcare and this session emphasizes its importance along with the importance of building effective teams, maintaining productive communication channels among the team members and developing good listening skills. Risk Management Practices in Long Term Care Given the heightened scrutiny of today s LTC profession by regulators and litigators, leaders must be experts at managing risk within their operations. This session will include practical strategies for identifying your areas of potential risk and provide solutions for implementing systems to help avoid regulatory citations and sanctions as well as civil claims.

Nursing Facility Survey Process This session will give participants a first-hand account of Iowa s nursing facility survey process. The session will cover best practices for the leaders instituting pro-active strategies to meet and exceed state and federal standards to assure meeting of ongoing compliance standards and high standards of care. Understanding the Role of MDS/RAI on Facility Operations The collection of accurate and valid MDS data for your residents must be a high priority for nursing facility leaders. This session will help participants understand the role the MDS plays in reimbursement, care planning, quality improvement data collection and benchmarking and the necessary documentation required to support MDS coding. Current Reimbursement Systems and Future Trends More than half of Iowa s nursing facility residents have their nursing facility stay covered by Medicare or Medicaid. The rapid transition of these traditionally fee- for-service programs into managed care models will require administrators and DON s to evaluate the delivery of care and the management of resources in different ways. This session will help you understand how to navigate today s current reimbursement environment and what to expect in the future. Regulatory Review and Corporate Compliance in LTC The world of regulatory and corporate compliance in long term care has never been more difficult or challenging to manage as it is today. New interpretations by CMS, DIA, OIG, and other federal and state regulatory entities seem to emerge almost weekly. This session will help you understand current regulatory trends and issues and the CMS requirements for a formal corporate compliance plan. NURSE TRACK Nursing Law within Long Term Care Directors of Nurses and nurse leaders must have a working knowledge of the regulations governing nurse practice in Iowa. This session will provide an overview of the applicable nursing laws including the Iowa Nurse Practice Act, regulations from IAC Chapters 58 and 81, other state and federal nursing and unlicensed staff regulations essential for the nurse leader s success in a long term care facility. Infection Prevention and Control New regulations planned by CMS will require that LTC facilities have increased infection control surveillance and analysis activities and antibiotic stewardship activities in the very near future. The emphasis on preventing hospital admissions now also demands that providers are vigilant about infection control protocols. This session will help the nurse leader understand current and future infection control requirements and provide guidance to best practices for the implementation of a comprehensive infection control program. ADMINISTRATOR TRACK Advocacy and the Media What are effective ways to educate your elected officials about the challenges providers face? What do you do when faced with a TV camera crew after having a negative outcome in your facility? How do you deal with social media? This session will help leaders develop effective strategies to create a positive market presence and effective relationships with elected officials and understand how to deal with the challenge of unwanted media attention. Financial Management (AR, Cash Flow, Rate Setting, Working with your Board/Management) Administrators are responsible for the financial health of their operations. This session will help you understand some basic financial management principles and management strategies needed for success in today s complex health care environment.

Part ONE March 6 7, 2018 Part TWO April 25 26, 2018 Speaker Bio s Lynn Boes (pronounced Base) graduated from the University of Iowa, College of Nursing in 1979. She has been a registered nurse for 27 years and held national certification in Community Health Nursing through December 31, 1999. She has practiced in a wide variety of settings, including home care, hospital nursing (intensive care, medical-surgical, skilled nursing, and orthopedics), and as a consultant for the State of Iowa Department of Public Health. Lynn graduated from Drake Law School with honors in 1996. She is a shareholder at the Davis, Brown, Koehn, Shors and Roberts law firm in Des Moines, IA. Mary Jane Carothers, RN, BA, LNHA is the Vice President, Quality & Clinical Services for Iowa Health Care Association. Her previous work experience includes work as a home care clinical manager, long term care administrator and an assisted living manager. MJ works closely with the IHCA and ICAL Quality Improvement and Medicare Committees and is knowledgeable regarding issues related to quality improvement, regulatory compliance and clinical practice in post-acute care settings. Her responsibilities also include assisting IHCA/ICAL members with the AHCA Quality Initiative, the AHCA Quality Awards Program, Long Term Care Trend Tracker and other state and national efforts which promote quality of care and improved quality of life. Kate LaFollette, RN, is the Senior Quality Improvement Facilitator at Telligen. She received her RN from the Iowa Methodist School of Nursing in Des Moines. Over the course of her 20 year nursing career, Kate has worked as a charge nurse in a skilled care unit, triage and as an outpatient quality director. Kate s current duties at Telligen include the coordination and implementation of Medicare quality improvement initiatives reducing hospital readmissions and improving transitions of care. Bill Nutty, Vice President of Governmental and Regulatory Affairs at Iowa Health Care Association is a licensed attorney in the state of Iowa. Bill represents IHCA on Capitol Hill and monitors proposed rules and advances the Association s position on proposed legislation by attending hearings and submitting comments. Bill is a member of the Iowa Bar Association and the American Health Lawyers Association. Mary Pickle, RN, RAC-CT, BSN, is a Nurse Consultant with LTC Resources. She has over 10 years of experience as a Director of Nursing in Long Term Care. Mary has extensive experience in Restorative Nursing, Medicare, Infection Control, and MDS training. She is a Certified Resident Assessment Coordinator through the American Association of Nurse Assessment Coordinators. Mary earned her BSN from Iowa Wesleyan College. Jeffrey Steggerda, CPA, is a Reimbursement Consultant and President of Brighton Consulting Group. Jeff has worked in the long term care industry since 1986. He began working with IHCA in 1993 as a Reimbursement Consultant. His roles for IHCA have included creating and maintaining several informational databases to support the quality, finance, and data objectives of the association. Lisa Uhlenkamp, RN, BA, LNHA is a nurse consultant with Assisted Living Partners. Lisa works with assisted living programs to assist them with regulatory compliance issues, as well as, providing in-services to assisted living programs. Prior to joining ALP, Lisa was the Director of Quality Assurance for a large nursing home company and the Director of Quality and Clinical Service for IHCA. Lisa s nursing experience includes acute care telemetry, hospice, MDS coordinator, director of nursing, as well as, nursing home administrator. Ken Watkins is a lawyer with the Davis Brown Law Firm, located in Des Moines, IA. He is a member of the firm s Health Law Department, where his practice includes representation of health care providers in regulatory matters, responding to government investigations and malpractice litigation. Ken received his B.A. degree from Knox College and his J.D. degree from Drake University Law School, where he served on the Drake Law Review. Jo Ellen Whitney is a senior shareholder of the Davis law firm, having obtained her degrees (B.A., magna cum laude, and J.D.) from Duke University in Durham, North Carolina. Jo practices primarily in the areas of labor and employment law, healthcare law, privacy, and fair housing. In the area of labor and employment, Jo assists businesses with policy and contract development, human resources planning, disciplinary and termination issues as well as regulatory compliance and litigation matters.

Part ONE: March 6 7, 2018 Part TWO: April 25 26, 2018 Iowa Health Care Association 1775 90 th St. Continuing Education Credit information NURSES: This program is approved for 24.0 contact hours for nurses, offered by IHCA/INLTC, IBON Provider #166. Providership regulations do not allow for partial credit to be given for any portion of this program. ADMINISTRATORS: This continuing education activity meets the Iowa Board of Examiners established criteria for continuing education credit. The program is approved for 24.0 contact hours for licensed nursing home administrators. Registration Information REGISTRATION FEES: Members Non-Members $425/person $800/person Fee includes: CEUs for the sessions you attend, access to the conference handouts, refreshment breaks, continental breakfast and lunch on day two. HOW TO REGISTER FOR THE CONFERENCE 1. Go to www.iowahealthcare.org and click on the LTC Nurse & Administrator Leadership Program under the EDUCATION section of our website. 2. Select Register online. If you have not previously created a personal profile, you will need to do so before you register (One profile per person). 3. Complete the online registration and click Submit. A registration confirmation will be e-mailed to you. 4. To register another person, click on LOGOUT and repeat this process. Cancellations/Refunds: Refunds will only be granted to those who cancel their registration three business days prior to the date of the program listed. Cancellations after this date, no-shows due to weather, acts of God or illness, will be charged the full registration fee. IHCA ICAL reserves the right to cancel any education program; in the event of such a cancellation, all fees will be refunded.

Part ONE: March 6 7, 2018 Part TWO: April 25 26, 2018 Iowa Health Care Association 1775 90 th St. Hotel Sleeping Room Information Iowa Health Care Association has negotiated special sleeping room rates for its members at several West Des Moines area hotels. You can utilize these discounts whenever you need to stay in the Des Moines area. These rates are good through December 2018. Please note that the room rate may not be valid during special events and blackout dates and are based on availability basis. To receive the special room rates, you must request the Iowa Health Care Association room rate. StayBridge Suites Wildwood Lodge 6905 Lake Dr. 11431 Forest Ave. (Interstate 80, exit 121) (Interstate 35/80, exit 124) Clive, IA (515) 223-0000 (800) 728-1223 Room rate: $92 plus tax King Studio Room rate: $85 plus tax King room $129 plus tax Double Queen Suite $95 plus tax Double Queen Room Hampton Inn Candlewood Suites 7060 Lake Dr. 7624 Office Plaza Dr. (Located behind WDM Marriott) (Interstate 80, exit 121) (Interstate 80, exit 121) (515) 223-4700 (515) 221-0001 Room rate: $78 plus tax Single/Double Room rate: $89 plus tax Studio Queen Suite $99 plus tax One Bed Room Suite Best Western Courtyard by Marriott 1450 N.W. 118 th St. 1520 NW 114 th ST. (Interstate 35/80, exit 124) (Interstate 35/80, exit 124) Clive, IA Clive, IA (515) 221-2345 (515) 225-1222 Room rate: $82 plus tax Single Room rate: $98 plus tax Single/Double $92 plus tax Double PLEASE NOTE: Ask for the ASSOCIATION rate Sleep Inn Marriott West Des Moines 11211 Hickman Rd. Interstate 80 and Jordan Creek Parkway (Interstate 35/80, exit 125) (Interstate 80, exit 121) Urbandale, IA (515) 270-2424 (515) 267-1500 Room rate: $79 plus tax Single/Double Room rate: $129 plus tax Single/Double Iowa Health Care Association 1775 90 th St., 50266 800-422-3106 WWW.IowaHealthCare.org