What next? Emergency Preparedness 2011: Collaboration, Continuity, and Community Annual Conference. Coordinating community response to disasters

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Emergency Preparedness 2011: Collaboration, Continuity, and Community Annual Conference April 27-28, 2011 in Arlington, VA Extra value! Pre-conference on Emergency Management Standards on April 26 What next? Coordinating community response to disasters Keynote Critical Interactions in Critical Times: The Interface of Hospital and External First Responders During an Active Shooter Event jcrinc.com 877.223.6866

Community connections: Working together for disaster recovery When natural disasters and crises strike, they impact your entire community Headlines have been riddled with disasters significantly testing the emergency preparedness of hospitals and communities. From the BP oil spill to active shooter incidents, the immediate and long-term impact of these crises continues to challenge local and regional incident command systems. The constant threats of pandemics, bioterrorism, severe weather, flooding, fires, and mass casualties are ever present, challenging emergency planners to operate at a whole new level. This year s Emergency Preparedness Conference is strategically designed by industry experts to address all dimensions of emergency preparedness, weaving in The Joint Commission s Emergency Management Accreditation Standards. Presenters will focus on integrating community resources into a seamless and effective plan to help your organization: - Analyze gaps in your EOPs - Respond to the unique needs of a pediatric population - Recognize the behavioral health care needs of both patients and providers - Determine if you have an effective Incident Command Plan in your community - Minimize work stoppage Experienced faculty Problem-solving discussions Take-home tools Tracked sessions customized to your interests

response system. Be ready with a totally coordinated plan of action. Planning for the worst In a sentinel event alert published last June, The Joint Commission reported 256 assaults, rapes, and homicides of employees, patients, and visitors in American health care facilities from 1995-2009. In the majority of these events, problems were identified in policy/procedure development and implementation and there was an urgent need for staff education and competency assessment processes. Who should attend? Network and share ideas with C-suite officers and directors in operations, safety, compliance, medical affairs, nursing, quality, disaster planning, emergency preparedness, disaster medicine, patient safety, risk management, security, infection control, and community health. Hurry! Conference has sold out in the past. Register by March 26 and receive a $60 discount. Sharpen your emergency readiness by attending the 2011 conference! In appreciation Thank you to our poster session sponsor: Yale New Haven Center for Emergency Preparedness and Disaster Response We thank the following organizations for their generous support of this event: Emergency Preparedness 2011 Annual Conference Advisory Planning Committee Diane Sosovec, RN, MS, Chairperson Joint Commission Resources Leslie J. LaBelle, RN, MSN, MBA, CPHQ Joint Commission Resources Dennis Tomczyk, MA Wisconsin Division of Public Health Ed Tangredi, MHA, ACHE White Plains Hospital Center Katherine Grimm, MPH Healtheast Sheila Finch Detroit Medical Center David Milen, PhD Franciscan Alliance Debbie Carver, BS, EMPT, CRT, RCP Tallahassee Memorial Hospital Col. Deborah Knickerbocker, MS United States Army MEDCOM Eugenie Schwartz, BSN Yale-New Haven Health System Lynn Bergero, MHSA The Joint Commission Jerry Gervais, CHFM, CHSP The Joint Commission Find us on Facebook Dale Thompson, CSP, ARM, MS Kaiser Permanente

Day one: Models of successful collaboration Wednesday April 27, 2011 8 a.m.-4:30 p.m. Welcome Diane Sosovec, RN, MS, Program Manager, Joint Commission Resources Introduction and Conference Overview Moderator: Michael Chisholm, CPE, CHFM, Associate Director, SIG Engineering, The Joint Commission Keynote Critical Interactions in Critical Times: The Interface of Hospital and External First Responders During an Active Shooter Event Johns Hopkins presenters will discuss last September s active shooter event and why the response was efficient and effective from internal and external first responders. One presenter will also focus on the legal and regulatory reviews precipitated by this type of event. Understand why advance planning yields the best possible outcomes as this panel shares lessons learned and future plans to enhance mitigation, response, and recovery from shooter and/or workplace violence-related events. Howard S. Gwon, MS, CHEC, Senior Director, Office of Emergency Management, Johns Hopkins Health System and JHU School of Medicine Harry Koffenberger, Vice President, Johns Hopkins Medicine Corporate Security Jeff Natterman, RRT, MA, JD, Risk Manager, Johns Hopkins Hospital, Counsel, Johns Hopkins Health System Plenary Babies, Bottles, and Barricades: Disasters Come in All Sizes In the event of an accident, natural disaster or terrorist attack any event with mass casualties children cannot be treated like little adults. Children are more physically and psychologically vulnerable than adults to biological and chemical agents and other assaults to their bodies. Critically injured children may require different treatments, equipment, and drugs as their bodies respond differently than adults. Jeffrey Upperman, MD, Director, Trauma Program, Children s Hospital Los Angeles Lunch and Learn Exhibit Hall and Poster Presentations Yale New Haven Plenary Health Care Violence on the Rise Violence is not only occurring more often, but becoming increasingly more lethal. How can you stay ahead of this increasingly complex issue? Learn how security is playing a critical role in ensuring that regulations are met, personnel training is being provided, and acts of violence are appropriately responded to and resolved. Dennis Hemphill, CSE, CHSE, System Vice President of Safety, Security & Emergency Management, Catholic Healthcare West Plenary Surge, Sort, Support: Psychological Dimensions of Mass Casualty Events Mass catastrophic events present significant psychological challenges in the care and treatment of post-disaster victims and their care providers. More people are impacted psychologically than are harmed physically. Effective emergency management must also involve effective behavioral health support and intervention. Evidencebased and outcome-driven interventions will be discussed. James Shultz, MS, PhD, Director, Center for Disaster and Extreme Event Preparedness, Department of Epidemiology and Public Health, University of Miami Miller School of Medicine Plenary Panel Presentation and Discussion Better Together: The District of Columbia Emergency Health Care Coalition Approach to Emergency Planning, Training, and Responding A 2007 Health and Human Services grant was the impetus for health care organizations in our nation s capital to form the District of Columbia Emergency Healthcare Coalition. Various system components have coalesced to complete two hazard vulnerability analyses, craft system plans and procedures, create a response support system, provide common training classes, and facilitate citywide exercises. Learn how this coalition began, operates today, and benefits the community. Craig DeAtley, PA-C, Director of the Institute for Public Health Emergency Readiness, Washington Hospital Center Representatives, District of Columbia Emergency Healthcare Coalition Speakers and dates are subject to change. Reception in Exhibit Hall Relax at our evening reception, see what s new, chat with vendors, and learn from innovative poster presentations. Visit our reception, see what s new, chat with vendors, and learn from innovative poster presentations.

Day two: Best practices in action Thursday April 28, 2011 8 a.m.-3 p.m. Continental Breakfast: 7-8 a.m., Information Exchange: Share Your EOPs! All attendees are invited to bring their Emergency Operations Plans and a supply of business cards. Network with your colleagues to share and learn in this informal setting. The program features your choice of tracked sessions focused on actual scenarios, community planning, and non-hospital responders TRACK 1 TRACK 2 TRACK 3 8 a.m. Announcements Announcements Announcements 8:10 a.m. 1A Enhancing ICU Surge Beds, Staff, and Stuff in Response to a Pandemic Event Howard S. Gwon, MS, CHEC, Senior Director, Office of Emergency Management, Johns Hopkins Health System and JHU School of Medicine, Baltimore, MD 2A Are We Ready? Findings from a Readiness Assessment of the VA Administration Peter Brewster, BS, Director, Veterans Administration, Washington, DC 3A A Statewide Evacuation Template for Hospitals and Long Term Care Facilities Don Sheldrew, MSW, LICSW, NREMT-P, At-risk Populations Planner, Minnesota Department of Health, Office of Emergency Preparedness, Health System Preparedness Unit, St. Paul, MN Mark Lappe, Program Manager, Department of Emergency Medicine, Hennepin County Medical Center, Minneapolis, MN 9:30 a.m. 1B A Hospital Story of Evacuation and Surge, All on the Same Day: HICS Used During Move to New Facility Donna Glenn, RN, Director, Infection Prevention and Emergency Management, Texoma Medical Center, Denison, TX 2B Drive-thru Medicine for Rapid Mass Casualty Care After a Pandemic or Bioterrorism Event Eric Weiss, MD, Medical Director, Office of Emergency Management, Associate Professor of Emergency Medicine, Stanford University Hospital and School of Medicine, Stanford, CA 3B Incident Command System: Home Care Jay Roorbach, Corporate Emergency Manager, Kaleida Health, Buffalo, NY 10:50 a.m. 1C Continuity of Operations: Planning for Work Stoppage Jillyne Frazier, RN, MSN, PHN, Director of Clinical Operations, Home Care Julie Garrison, HR Director, HealthEast Care System, St. Paul, MN 2C It s Not All or None Anymore: Activation Levels and Status Report Forms Vickie VanDeventer, MPH, NP-C, Director, Emergency Management, Bloomington Hospital, Bloomington, IN 3C Cincinnati Children s Hospital Medical Center: Patient Surge Response Overflow Clinic Vickie Hellmann, RN, Cincinnati Children s Hospital Medical Center, Cincinnati, OH Noon Lunch and Learn: When Earl Came to Town Margaret Fowke, RD, LD, MPA, MA, Program Analyst, Office of Strategic Planning and Policy, National Weather Service Exhibit Hall and Poster Presentations Yale New Haven 1:30 p.m. 1D The Top 10 Things You Do Not Want to Learn on the Day of Your Hospital Fire Ted Tully, BA, AEMT-P, Administrative Director, Emergency Preparedness, Mount Sinai Medical Center, New York, NY 2D HICS Not Just for Mass Casualty: H1N1 Planning Terry Koller, MHA, BSN, RN, FACHE, Director, Capacity and Resources Services, St. Luke s Hospital Health Network, Bethlehem, PA 3D Response to an Active Threat/Shooter: What Would You Do? David Milen, PhD, Manager of Safety and Security, Bioterrorism- Disaster Preparedness Coordinator, Franciscan Alliance, Dyer, IN Speakers and dates are subject to change.

Faculty with real world disaster experience and advice Howard S. Gwon, MS, CHEC, Senior Director, Office of Emergency Management, Johns Hopkins Health System and JHU School of Medicine Harry Koffenberger Vice President, Johns Hopkins Medicine Corporate Security Jeff Natterman, RRT, MA, JD Risk Manager, Johns Hopkins Hospital, Counsel, Johns Hopkins Health System Craig DeAtley, PA-C Director of the Institute for Public Health Emergency Readiness, Washington Hospital Center Dennis Hemphill, CSE, CHSE System Vice President of Safety, Security & Emergency Management, Catholic Healthcare West James Shultz, MS, PhD Director, Center for Disaster and Extreme Event Preparedness, Department of Epidemiology and Public Health, University of Miami Miller School of Medicine Michael Chisholm, CPE, CHFM Associate Director, SIG Engineering, The Joint Commission Jeffrey Upperman, MD Director, Trauma Program, Children s Hospital Los Angeles Get inside answers from accreditation experts! Pre-conference on Emergency Management Standards, Case Studies, and HICS Update April 26, 2011 8 a.m. noon Plan to attend this informative pre-conference with its focus on current Joint Commission Emergency Management Standards. - Develop strategies to successfully meet these standards and their challenges - Assess your organization s adoption of collaborative planning with other health care entities - Create solutions to enhance compliance Noon: Lunch 1 4 p.m. The afternoon sessions will provide three interactive activities with real world case studies and lessons learned, focused on: - HICS: Now and Moving Forward Present and Future State - Total Water Disruption: Everyday Contingency Planning - Telecommunication Crash: An Escalating Event Who should attend? Hospital staff involved with implementing Joint Commission standards, hospital emergency staff, safety officers, medical directors, nursing trauma coordinators, security directors, facilities managers, operations directors, and emergency response planners Continuing education contact hours Approved for 6.5 hours by ACCME, ANCC, ACHE, and the California Board of Registered Nursing Visit DC this spring The conference is located at this newly renovated Crystal City hotel offering exceptional accommodations and amenities as well as a complimentary shuttle to and from Reagan National Airport. You ll be surrounded by Arlington s best shopping and dining at the Crystal City shops and The Fashion Centre at Pentagon City. The Crystal City Metro stop can be accessed from the hotel lobby, so you can easily reach the best museums, monuments, and attractions of Washington, DC and the surrounding area. Crystal Gateway Marriott 1700 Jefferson Davis Highway Arlington, Virginia 22202 Phone: 1.703.920.3230 Room Rate: $239 (Request Joint Commission special rate. Call early; rate subject to availability.) Cut-off Date: April 4, 2011

Be prepared: register today! Event Emergency Management Standards Pre-conference EDU1111 April 26, 2011 Early Bird Fee* $319/person Save $76! Team Fee** N/A Regular Fee $395/person (One registration form per person. Photocopies are acceptable) Emergency Preparedness Conference EDU1112 April 27-28, 2011 $689/person Save $60! $629/person $749/person *Early Bird Payment must be received by March 26, 2011. **Team Teams of 3 or more attendees must be from the same organization and register at the same time. Discounts cannot be combined. Select which track sessions you will attend: Choose one session per time slot on April 28 Time Slot Track 1 Track 2 Track 3 8:10 a.m. 1A Enhancing ICU Surge Beds, Staff, and Stuff in Response to a Pandemic Event 2A Are We Ready? Findings from a Readiness Assessment of the VA Administration 3A A Statewide Evacuation Template for Hospitals and Long Term Care Facilities 9:30 a.m. 1B A Hospital Story of Evacuation and Surge, All on the Same Day: HICS Used During Move to New Facility 2B Drive-thru Medicine for Rapid Mass Casualty Care after a Pandemic or Bioterrorism Event 3B Incident Command System: Home Care 10:50 a.m. 1C Continuity of Operations: Planning for Work Stoppage 2C It s Not All or None Anymore: Activation Levels and Status Report Forms 3C Cincinnati Children s Hospital Medical Center: Patient Surge Response Overflow Clinic 1:30 p.m. 1D The Top 10 Things You Do Not Want to Learn on the Day of Your Hospital Fire 2D HICS Not Just for Mass Casualty: H1N1 Planning 3D Response to an Active Threat/ Shooter: What Would You Do? Four easy ways to register 1. Online: www.jcrinc.com 2. Fax: completed registration form with credit card information to 888-205-2380 3. Phone: 877-223-6866 from 8 a.m.- 8 p.m. EST, Monday-Friday 4. Mail: completed registration form and check or credit card information to: Joint Commission Resources, Inc., 16353 Collections Center Dr., Chicago, IL 60693 Method of payment Payment must accompany the completed registration form. Registration forms received without payment will not be processed until payment is received. Please allow 7 to 10 days for processing of checks. Check (make payable to Joint Commission Resources or JCR) MasterCard Visa Amer Express Americans with Disabilities Act If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please call 630.792.5425 or write to the Department of Education, Joint Commission Resources, One Renaissance Blvd., Oakbrook Terrace, IL 60181. Substitutions, transfers, and cancellation policy Registration is nontransferable between JCR education programs due to variability in program sponsors. If you find that you cannot attend, you may send an alternate in your place. Please send us the alternate s full name, title, credentials, address, phone, and e-mail address. In the event of a cancellation, your registration fee, less a $100 processing fee, is refundable if written notice of cancellation is faxed no later than March 26, 2011. All alternate or cancellation information should be sent to 630.792.5423. Refunds will not be issued for cancellations received after this date or for any no shows. CARD NUMBER CARDHOLDER S NAME CARDHOLDER S SIGNATURE EXPIRATION DATE CARDHOLDER S TELEPHONE TOTAL AMOUNT JCR reserves the right to cancel or reschedule a program due to unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our web site or by calling JCR Customer Service at 877.223.6866. Neither JCR nor The Joint Commission is responsible for a registrant s travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled. Suggested attire: business casual Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. NAME OF REGISTRANT CREDENTIALS TITLE STREET ADDRESS HCO ID# ORGANIZATION Earn continuing education credits Joint Commission Resources is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Joint Commission Resources takes responsibility for the content, quality, and scientific integrity of this CME activity. Joint Commission Resources designates this educational activity for a maximum of 13 AMA PRA Category 1 Credit(s). Physicians should only claim credit commensurate with the extent of their participation in the activity. Joint Commission Resources is also accredited as a provider of continuing nursing education by the American Nurses Credentialing Center s Commission on Accreditation. CITY STATE ZIP Joint Commission Resources designates this continuing nursing education activity for 13 hours. TELEPHONE SYSTEM AFFILIATION (IF ANY) E-mail of registrant (required to earn ceus) FAX Joint Commission Resources is authorized to award 13 hours of preapproved Category II (non-ache) continuing education credit for this program toward advancement or re-certification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or re-certification. Provider approved by the California Board of Registered Nursing, provider number CEP 6381 for 13 contact hours. Yes, I would like to receive e-mail updates. Check here if you are a current CSR member. Is your organization accredited by The Joint Commission? Yes No What best describes your service/setting? Ambulatory Care Hospital Critical Access Hospital Behavioral Health Care Home Care Laboratory/Pathology Office-Based Surgery Pharmacy Long Term Care Health Care Staffing Firm Disease-Specific Care Services Consulting Other: Summary of applicable hours: ACCME, ANCC, ACHE, California Board of Registered Nursing: 13 hours. Full attendance at every session is a prerequisite for receiving full continuing education credits. If a participant needs to leave early, his or her continuing education credits will be reduced. Tracking Code: CJD

1515 West 22nd Street, Suite 1300W Oak Brook, IL 60523-2082 Non Profit Organization U.S. Postage PAID Joint Commission Resources Joint Commission Resources (JCR), a not-for-profit affiliate of The Joint Commission, is the official publisher and educator of The Joint Commission. JCR is an expert resource for health care organizations, providing consulting services, educational services, and publications to assist in improving quality and safety and to help in meeting the accreditation standards of The Joint Commission. JCR provides consulting services independently from The Joint Commission and in a fully confidential manner. Please visit our web site at jcrinc.com. The next stage: Are you ready? Emergency Preparedness 2011: Collaboration, Continuity, and Community Annual Conference April 27-28, 2011 in Arlington, VA Pre-conference on Emergency Management Standards April 26, 2011