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57 th Annual World Service Business Conference Embassy Suites Albuquerque Hotel and Spa Albuquerque, New Mexico April 23-28, 2018 Theme: Growing OA Recovery Worldwide Revised March 1, 2018 Monday, April 23, 2018 7:00 AM 8:00 AM 0700 0800 11:45 AM 1:15 PM 1145 1315 Noon 1:00 PM 1200 1300 1:30 PM 3:00 PM 1330 1500 3:00 PM 4:00 PM 1500-1600 4:00 PM 6:00 PM 1600 1800 5:30 PM 6:30 PM 1730 1830 5:30 PM 7:00 PM 1730 1900 7:15 PM 8:45 PM 1915 2045 9:00 PM 10:00 PM 2100 2200 Board of Trustees Consensus Meeting - Delegates welcome to attend. Grocery Shuttle to Whole Foods (limited seating) - Hotel pickup is at 3 PM; Return to hotel from Whole Foods is at 4 PM. - Please RSVP with the WSO. - Attendees may bring dinner. Dinner (on own) Workshop - Growing OA Recovery Worldwide: Combining the Strengths of Virtual and Face-to-Face Meetings (panel) Pickup at Convention Center Entrance (across from Sandia Ballroom) I-III

WSBC 2018 Conference Schedule Page 2 Tuesday, April 24, 2018 7:00 AM 8:00 AM 0700 0800 9:00 AM 10:30 AM 0900-1030 10:00 AM 5:00 PM 1000 1700 Grocery Shuttle to Walmart (limited seating) - Hotel pickup is at 9 AM; Return to hotel from Walmart is at 10:30 AM. - Please RSVP with the WSO. - Hours may be adjusted at the discretion of the CSC chair. Pickup at Convention Center Entrance (across from Sandia Ballroom) 11:30 AM 1:00 PM 1130 1300 - Lunch buffet available in. US$16 per person per day or US$60 per person for four days (Tuesday Friday). Vouchers can be purchased in Caffeina s. NOTE: The four-day voucher must be purchased by 10AM on Tuesday, April 24. 11:45 AM 12:45 PM 1145 1245 1:00 2:30 PM 1300-1430 2:00 PM 2:50 PM 1400 1450 3:00 PM 3:50 PM 1500 1550 4:00 PM 5:00 PM 1600 1700 3:30 PM 5:30 PM 1530 1730 5:00 6:30 PM 1500-1630 Grocery Shuttle to Whole Foods (limited seating) - Hotel pickup is at 1PM; Return to hotel from Whole Foods is at 2:30 PM. - Please RSVP with the WSO. Early-Bird Workshops - Growing OA Recovery Worldwide: Building a Foundation of Strong Abstinence and Sponsorship - Growing OA Recovery Worldwide: Building Healthy Service Bodies - Growing OA Recovery Worldwide: Sharing Carrying the Message Successes and Challenges Board of Trustees Meeting - Delegates welcome to attend. Grocery Shuttle to Walmart (limited seating) - Hotel pickup is at 5 PM; Return to hotel from Walmart is at 6:30 PM. - Please RSVP with the WSO. Pickup at Convention Center Entrance (across from Sandia Ballroom) Sandia I-III Pickup at Convention Center Entrance (across from Sandia Ballroom)

WSBC 2018 Conference Schedule Page 3 Tuesday, April 24, 2018 (continued) 5:30 PM 7:30 PM 1730 1930 5:30 PM 8:00 PM 1730 2000 6:15 PM 7:15 PM 1815 1915 7:15 PM 9:15 PM 1915-2115 9:30 PM 10:30 PM 2130 2230 Dinner (on own) Dinner Shuttles - Shuttles will run every half hour between the hotel and Old Town. Pickup is at the Convention Center Entrance (across from Sandia Ballroom). Last pickup in Old Town at 8 PM. - Attendees may bring dinner. Workshop - All About Conference (including parliamentary procedures) Sandia I-II 7:00 AM 7:45 AM 0700 0745 7:30 AM 5:00 PM 0730 1700 8:00 AM 10:00 AM 0800 1000 10:15 AM Noon 1015 1200 Wednesday, April 25, 2018 - Hours may be adjusted at the discretion of the CSC chair. Forum - Recovery Roadmap: Growing Recovery Worldwide Committee Meetings - Bylaws - Conference-Approved Literature - Finance - Professional Outreach - Public Information - Region Chairs - Twelfth Step Within - Unity with Diversity - Virtual Services - Web/Technology - Young Persons Sandia IV-V Ocotillo II Ocotillo I I II Sandia I Sage Boardroom Sandia VI Sandia VII Sandia VIII La Ventana Sandia III

WSBC 2018 Conference Schedule Page 4 Wednesday, April 25, 2018 (continued) Noon 1200 Noon 1:00 PM 1200 1300 Noon 1:15 PM 1200 1315 Noon 1:15 PM 1200 1315 1:30 PM 4:45 PM 1330 1645 4:45 PM 7:00 PM 1645 1900 4:45 PM 8:00 PM 1645 2000 7:00 PM 7:50 PM 1900 1950 8:00 PM 10:00 PM 2000 2200 10:15 PM 11:15 PM 2215 2315 Deadline - Saturday delegate dinner reservations or cancellations. Guest tickets are US$50. - Lunch buffet available in. US$16 per person per day or US$60 per person for four days (Tuesday Friday). Vouchers can be purchased in Caffeina s. NOTE: The four-day voucher must be purchased by 10AM on Tuesday, April 24. Green Dot/Mentor Rendezvous - Meet your green dot/mentor. Committee Meetings (continued) Dinner (on own) II Respective Committee Rooms Dinner Shuttles - Shuttles will run every half hour between the hotel and Old Town. Pickup is at the Convention Center Entrance (across from Sandia Ballroom). Last pickup in Old Town is 8 PM. Meet & Greet the Maker - Meet the makers of the new business motions and bylaw amendments. Literature Q&A La Ventana La Ventana 7:00 AM 8:15 AM 0700 0815 7:15 AM 8:15 AM 0715 0815 Thursday, April 26, 2018 Reference Subcommittee Orientation

WSBC 2018 Conference Schedule Page 5 Thursday, April 26, 2018 (continued) 7:30 AM 4:00 PM 0730 1600 8:30 AM 11:30 AM 0830 1130 11:30 AM 1:00 PM 1130 1300 11:45 AM 12:45 PM 1145 1245 1:00 PM 5:00 PM 1300 1700 5:15 PM 6:15 PM 1715 1815 5:15 PM 8:00 PM 1715 2000 5:30 PM 6:30 PM 1730 1830 5:30 PM 7:00 PM 1730 1900 7:30 PM 10:00 PM 1930 2200 7:30 PM 9:30 PM 1930 2230 10:00 PM 11:00 PM 2200 2300 - Hours may be adjusted at the discretion of the CSC chair. Business Meeting I - Welcome/Introductions; Adoption of Credentials Report, Standing Rules, and Consent Agenda; Delegate Briefing; Procedures for Motions and Floor Debate; Officers Reports (reports contained in binder) - Lunch buffet available in. US$16 per person per day or US$60 per person for four days (Tuesday Friday). Vouchers can be purchased in Caffeina s. NOTE: The four-day voucher must be purchased by 10AM on Tuesday, April 24. Business Meeting II - Region and Committee Reports (reports contained in binder); Region, VST, an GST Nominee Speeches and Q&A; New Business (if time permits) Dinner Shuttles - Shuttles will run every half hour between the hotel and Old Town. Pickup is at the Convention Center Entrance (across from Sandia Ballroom). Last pickup in Old Town is 8 PM. - Attendees may bring dinner. Dinner (on own) Workshop - The Glue That Holds Us Together: Service, Traditions, and Concepts Reference Subcommittee

WSBC 2018 Conference Schedule Page 6 Friday, April 27, 2018 7:00 AM 8:15 AM 0700 0815 7:15 AM 8:15 AM 0715 0815 7:30 AM 4:00 PM 0730 1600 8:30 AM 11:30 AM 0830 1130 11:30 AM 1:00 PM 1130 1300 Noon 1:00 PM 1200 1300 1:00 PM 5:00 PM 1300 1700 4:00 PM 1600 5:00 PM 9:00 PM 1700 2100 5:15 PM 9:00 PM 1715 2100 5:45 PM 6:45 PM 1745 1845 6:45 PM 9:15 PM 1845 2115 9:15 PM 10:15 PM 2115 2215 - Hours may be adjusted at the discretion of the CSC chair. Business Meeting III - Region, VST, and GST Elections; New Business (if needed); Bylaw Amendments - Lunch buffet available in. US$16 per person per day or US$60 per person for four days (Tuesday Friday). Vouchers can be purchased in Caffeina s. NOTE: The four-day voucher must be purchased by 10AM on Tuesday, April 24. Business Meeting IV - New Business (if needed); Bylaw Amendments Deadline - Emergency New Business Motions (located at CSC desk) Free Evening with Dinner (on own) Dinner Shuttles - Shuttles will run every half hour between the hotel, Old Town and ABQ Uptown. Pickup is at the Convention Center Entrance (across from Sandia Ballroom). Last pickup in Old Town and ABQ Uptown is 9 PM. - Attendees may bring dinner. - Discussion of Emergency New Business

WSBC 2018 Conference Schedule Page 7 Friday, April 27, 2018 (continued) 9:15 PM 10:15 PM 2115 2215 Saturday, April 28, 2018 6:30 AM 10:00 AM 0630 1000 7:00 AM 8:15 AM 0700 0815 7:15 AM 8:15 AM 0715 0815 7:30 AM 11:00 AM 0730 1100 7:30 AM Noon 0730 1200 8:30 AM 11:30 AM 0830 1130 11:00 AM 1100 11:30 AM 1:00 PM 1130 1300 11:45 AM 12:45 PM 1145 1245 11:45 AM 4:00 PM 1145 1600 1:30 PM 3:00 PM 1330 1500 3:30 PM 4:00 PM 1530 1600 6:30 PM Midnight 1830 0000 Business Meeting V - Bylaw Amendments (if needed); Emergency New Business; Committee and Workshop Summaries Deadline - Ask-It Basket (located at CSC desk) Lunch Shuttles and Free Time - Shuttles will run every half hour between the hotel and Old Town. Pickup is at the Convention Center Entrance (across from Sandia Ballroom). Last pickup in Old Town is 4 PM. Board of Trustees Meeting - Delegates are welcome to attend. Committee Trustee and Delegate Cochairs Meeting Delegate Dinner/Entertainment/Presentations to Outgoing Trustees and Introduction of New Board of Trustees/Dance - Guest dinner tickets must be purchased by noon on Wednesday.

WSBC 2018 Conference Schedule Page 8 Saturday, April 28, 2018 (continued) 10:00 PM 11:00 PM 2200 2300 7:00 AM 10:00 AM 0700 1000 8:00 AM 9:00 AM 0800 0900 12:00 Noon 1200 Sunday, April 29, 2018 Check Out Notes 1) OA meetings will be held in. The same room is available for meditation twenty-four hours each day, unless in use for an OA meeting or other designated meeting. 2) An impromptu meeting room is available Tuesday through Saturday. Delegates who wish to use this room must reserve it at the OA registration desk. Please note that space is very limited during the week. 3) The will be open daily, beginning on Tuesday, April 24 in. Items in the are the responsibility of the contributing service body. If you are interested in displaying items in the, you must sign a release form at the CSC desk. The s hours will match the hours of the CSC desk; hours may be adjusted at the discretion of the CSC chair. NOTE: A refrigerator and microwave will NOT be available in the. Refrigerators and microwaves are available in guest rooms. 4) On Monday, April 23 and Tuesday, April 24, a grocery shuttle will be provided to take attendees to Whole Foods and Walmart. Delegates must sign up for the shuttle as seating is limited. Please refer to the agenda for specific times and details. 5) From Tuesday, April 24 through Friday, April 27, the hotel will offer an OA-friendly lunch (US$16 per person including beverage, tax, and gratuity; or US$60 per person for four days [Tuesday-Friday] including beverage, tax, and gratuity). Buffets will be served in the hotel restaurant area. On Saturday, April 28, a lunch shuttle will be available to Old Town, or delegates can choose to eat in the hotel restaurant. 6) From Tuesday, April 24 through Friday, April 27, dinner shuttles will be available to attendees. Shuttles are scheduled to run to Old Town Tuesday through Thursday; Friday the shuttles will run to Old Town and ABQ Uptown. Check the agenda for specific times and details.