Operations Training 2008 St John Ambulance, Gloucestershire

Operations Training 2008 St John Ambulance, Gloucestershire

Operations Training Team The Operations Training Team aim is to ensure that all members have access to appropriate training opportunities. We are committed to the provision of quality training and development opportunities for all members; to ensure that all operational members, First Aiders, Community First Responders and Ambulance Crews deliver the best level of care to the public. To achieve this the Operations Training Team will: Centrally co-ordinate courses and training Provide guidance and advice to all Units Adhere to National policy and directives Undertake regular reviews of training and policy to ensure operational needs within Gloucestershire continue to be met Inform all members of required training and the further opportunities available Liaise with commercial training providers for support with training Ensure consistency of training within St John Ambulance, Gloucestershire It is the responsibility of all members to ensure they attend the required requalification courses and sessions, in order to maintain their skill level. Failure to do so will result in deregistration of role. We must emphasise that courses will be planned and may be subject to cancellation and/or re-scheduling. Courses will be held at County Headquarters, Staverton unless otherwise stated. Times for courses will be notified in the confirmation of booking. The subject specialist will notify details of timing for specific modules in courses. Maximum number of attendees may be limited at locations other than Staverton. If you have any questions, require advice or clarification on training requirements or courses, please contact the appropriate member of the Operations Training Team. 1

Operations Training Team Training Team Structure Training Team Manager Jim Jones Resuscitation Officer Lucinda Bates Ambulance Aid Training Officer Cally Burland Core Skills Training Officer Keith Hardy CFR Training Co-ordinator Sharon Jeynes Operations Services Co-ordinator Heather Ferneyhough Please Note Registration will take place 15 minutes prior to the booked commencement time of the course. All members are advised to attend registration at this time. Registration will not be accepted should the member arrive more than 15 minutes after the commencement time of the course (or day if the course is over more than one day), it shall be at the discretion of the trainer to permit the member to attend. Should the trainer decide not to permit the member to attend, the member will be required to book on to and attend another course. You are advised to bring a packed lunch with you to all full day courses. 2

Induction (Part A) For all Volunteers Start time 0900hrs Finish time 1630hrs Number of days 1 Maximum number of attendees Open - Subject to trainer availability Minimum number of attendees 6 Minimum age at start of course 16 (Parental consent required for 16 and 17 year olds) Induction courses have been planned to enable Units to plan their recruitment. Course dates Saturday 16 February Saturday 19 July Saturday 23 August Sunday 1 November Assessment Not applicable Syllabus Introduction to St John Ambulance Health and Safety Policies Principles of Moving and Handling Child and Vulnerable Adult Protection Infection Control Confidentiality On-Call Officer (OCO) Clinical Governance County Structure Oasis Peoplecare Roles and Opportunities Brief History Patient Report Forms NHQ and County Policies Post Incident Member Support (PIMS) 3

Induction (Part B) For Non-Uniformed Support Members Start time 0900hrs Finish time 1300hrs Number of days 1 Maximum number of attendees Open - Subject to trainer availability Minimum number of attendees 6 Minimum age at start of course 16 (Parental consent required for 16 and 17 year olds) Induction courses have been planned to enable Units to plan their recruitment. Pre-requisites Attended Induction course (for all volunteers) Course dates Dates to be notified by the Core Skills Training Officer Assessment Not applicable Syllabus Resuscitation - Child / Infant / Adult Communication and Casualty Care Severe Bleeding Unconscious Casualty Choking - Child / Infant / Adult Minor Bleeding Chest Pain Primary Survey 4

First Aider (FA) First Aid at Work (FAW) including Advanced First Aider Modules Start time 0900hrs Finish time 1630hrs Number of days 4 Maximum number of attendees Open - Subject to trainer/assessor availability Minimum number of attendees 6 Minimum age at start of course 16 (Parental consent required for 16 and 17 year olds) Pre-requisites Attended Induction course (for all volunteers) Course dates Sunday 2, Saturday 8, Sunday 9 and Saturday 15 March Sunday 6, Saturday 12, Sunday 13 and Saturday 19 July Sunday 2, Saturday 8, Sunday 9 and Saturday 15 November (Tewkesbury) Assessment Skills Test Please note: In order to be called Advanced First Aider you will also need to be competent in Automated External Defibrillation (AED) and Oxygen Therapy Bleeding and Bruising Casualty Movement Emergencies at Work Primary Survey Seizures Chest Pain Bone, Muscle and Joint Injuries Cardiopulmonary Resuscitation (CPR) Low Blood Sugar Casualty Management - Outdoors Heat and cold Extremes Syllabus Burns and Scalds Communication and Casualty Care Unconscious Casualty Role of the First Aider Asthma Choking Head and Eye Injury Shock Emergencies in Public Bites and Stings Meningitis 5

Re-qualification First Aider (FA) Start time 0900hrs Finish time 1630hrs Number of days 2 Maximum number of attendees Open - Subject to trainer/assessor availability Minimum number of attendees 6 Minimum age at start of course 17 (Parental consent required for 17 year olds) Pre-requisites Attended Induction course (for all volunteers) Hold an up-to-date First Aider/FAW certificate Course dates Sunday 3 and Sunday 10 February Sunday 8 and Sunday 15 June Sunday 4 and Sunday 12 October Assessment Skills Test Please note: In order to be called Advanced First Aider you will also need to be competent in Automated External Defibrillation (AED) and Oxygen Therapy Casualty Movement Emergencies at Work Primary Survey Shock Cardiopulmonary Resuscitation (CPR) Syllabus Communication and Casualty Care Unconscious Casualty Chest Pain Bleeding and Bruising Requests by Students 6

Emergency Life Support (Child and Infant) Start time 1900hrs Finish time 2100hrs Number of days 2 Maximum number of attendees Open - Subject to trainer/assessor availability Minimum number of attendees 6 Minimum age at start of course 16 (Parental consent required for 16 and 17 year olds) Pre-requisites Attended Induction course (for all volunteers) Hold an up-to-date First Aider/FAW certificate Course dates Tuesday 5 February Wednesday 19 March Thursday 8 May Tuesday 10 June Wednesday 2 July Thursday 4 September Tuesday 7 October Wednesday 5 November Assessment dates Tuesday 12 February Wednesday 26 March Thursday 15 May Tuesday 17 June Wednesday 9 July Thursday 11 September Tuesday 14 October Wednesday 12 November Assessment Skills Test Syllabus Choking Primary Survey Resuscitation of Infants Communication and Casualty Care Unconscious Casualty Resuscitation of Children 7

Automated External Defibrillation (AED) and Oxygen Therapy Start time 0900 Finish time 1500 Number of days 1 Maximum number of attendees 8 Minimum number of attendees 4 Minimum age at start of course 18 Skills can be used immediately. Pre-requisites Attended Induction course (for all volunteers) Hold an up-to-date First Aider/FAW certificate (preferably with Advanced First Aider Modules) Course dates Sunday 2 March Sunday 20 April Sunday 15 June Sunday 17 August Sunday 19 October Assessment Initial Ongoing Syllabus Chest Pain Primary Survey Features of an AED AED - Defibrillating a Casualty Communication and Casualty Care Resuscitation Safety and Storage of Cylinders Oxygen Therapy 8

Community First Responder (CFR) Initial Start time 0900 Finish time 1630 Number of days 3 Maximum number of attendees 12 Minimum number of attendees 6 Minimum age at start of course 18 Pre-requisites Attended Induction course (for all volunteers) Course dates Dates to be notified by the CFR Training Co-ordinator Assessment Skills Test Syllabus Role of a Responder Incident Management Casualty Management Adult Resuscitation Unconscious Casualty AED - Defibrillating a Casualty Oxygen Therapy Bleeding Chest Pain Low Blood Sugar Casualty Movement Cardiac Arrest Breathing Difficulties Confidentiality Patient Report Forms 9

Annual Revalidation for First Aider (FA) and Advanced First Aider (AFA) Start time 0900 Finish time 1700 Number of days 1 Maximum number of attendees 20 Minimum number of attendees 4 Minimum age at start of course 16 - First Aider 18 - Advanced First Aider Courses have been planned to ensure that members have the opportunity to complete their annual assessments. Pre-requisites Attended Induction course (for all volunteers) Hold an up-to-date First Aider/FAW or Advanced First Aider certificate Hold an up-to-date Emergency Life Support certificate Hold an up-to-date AED and Oxygen Therapy certificate (Advanced First Aider only) Course dates - Area Courses Area courses will co-ordinated by the Area Staff Officers and they will notify you of the dates. Course dates - County Courses Dates to be notified by the Core Skills Training Officer You will be allotted a 30 minute time slot on the day - please arrive 15 minutes prior to the commencement time. Assessment Re-qualification Scenario Based Skills Test Syllabus Casualty Management Primary Survey Shock AED - Defibrillating a Casualty Communication and Casualty Care Unconscious Casualty Resuscitation Oxygen Therapy 10

Cycle Responder Unit Monday Nights Start time 1915 Finish time 2115 Number of days 1 14 January 11 February 10 March 14 April 12 May 9 June 14 July 11 August 8 September 13 October 10 November 8 December Pre-requisites Attended Induction course (for all volunteers) Hold an up-to-date Advanced First Aider certificate Hold an up-to-date Emergency Life Support certificate 11

Ambulance Training All those who currently hold an Ambulance Aid qualification will move onto the Patient Transport Attendant (PTA) or Emergency Transport Attendant (ETA) qualifications (subject to age). All current AA1 s and AA2 s will be assessed as per the new criteria. It will be a requirement to undergo 10 hours Continuous Personal Development (CPD) prior to assessments. This can only be obtained by attending the Ambulance Unit. Everyone is welcome to join the Ambulance Unit, this may be to aid their own personal development, even if they do not wish to attain ambulance skills. The ONLY platform for ambulance training will be the Ambulance Unit. Re-qualification of Skills All ambulance skills and driving re-qualifications shall be co-ordinated by the Ambulance Aid Training Officer through the Ambulance Unit. You will be assessed up to your skill/role level, eg if you undertake a re-qualification assessment for skill/role such as a Patient Transport Attendant, through this you will complete all your annual assessments for all of the prerequisites and the skill/role level. 12

Ambulance Training Unit Monday Nights Start time 1930 Finish time 2130 Number of days 1 28 January 25 February 31 March 28 April 19 May 30 June 28 July 18 August 29 September 27 October 24 November Everyone is welcome to join the Ambulance Unit, this may be to aid their own personal development, even if they do not wish to attain ambulance skills. 13

Patient Transport Attendant (PTA) Start time 0900 Finish time 1700 Number of days 2 Maximum number of attendees 6 Minimum number of attendees 4 Minimum age at start of course 18 Pre-requisites Must be over 18 years old Must be registered with the Ambulance Unit Hold an up-to-date Advanced First Aider Certificate Have five or more Ambulance Aid CPD certificates in the last 12 months Have attained a minimum of eight hours Operational Ambulance crewing within the last 12 months Dates to be notified by the Ambulance Aid Training Officer. Assessment Skills Test Syllabus Role of the PTA Clinical Governance Infection Control Casualty Handling Using an Orthopaedic Stretcher Chronic and Mental Illness Pre-Term Babies and Incubators Patient Care Patient Positioning Resuscitation with Basic Adjuncts Entonox Use of Blankets 14

Emergency Transport Attendant (ETA) Start time 0900 Finish time 1700 Number of days 6 Maximum number of attendees 6 Minimum number of attendees 4 Minimum age at start of course 21 Pre-requisites Must be over 21 years old Must be registered with the Ambulance Unit Hold an up-to-date Advanced First Aider Certificate Have five or more Ambulance Aid CPD certificates in the last 12 months Have attained a minimum of 16 hours Operational Ambulance crewing within the last 12 months Successful completion with relevant experience as a Patient Transport Attendant (PTA) Dates to be notified by the Ambulance Aid Training Officer. Assessment Skills Test Syllabus Role of the ETA Assessing the Emergency Casualty Managing the Medical Emergency Major Incidents Clinical Governance PIMS in Relation to the ETA Managing Traumatic Emergencies Emergency Childbirth Assisting the Health Care Professional 15

Driver Training - Royal Society for the Prevention of Accidents (RoSPA) Start time Finish time Number of days Not applicable Not applicable Dependant on individual candidate Maximum number of attendees 2 Minimum number of attendees 1 Minimum age at start of course 21 Pre-requisites Successful completion of Patient Transport Attendant (PTA) course You will be required to undertake this training in your own vehicle, pay for your own fuel, and before the course commences you will be asked to produce the following: Full Driving Licence (both parts, if applicable) Insurance Documentation MOT Test Certificate Please ensure that you have Fully Comprehensive Insurance and that your vehicle is taxed. Dates to be notified by the Ambulance Aid Training Officer. Assessment Skills Test Syllabus Vehicle Familiarisation System of Car Control Hazards Roundabouts Dangers on the Road Speed and Breaking Motorway Driving Cockpit and Shutdown Drills Highway Code Moving off and Stopping Road Markings and Signs Reversing Corners and bends Commentary Observation 16

Driver Training - British Off Road Driving Association (BoRDA Level 1) Start time 0930 Finish time 1700 Number of days 1 Maximum number of attendees 4 Minimum number of attendees 2 Minimum age at start of course 21 Pre-requisites Successful completion of Patient Transport Attendant (PTA) course This training takes place at the Whitecliff Off Road Centre, Whitecliff Quarry, Coleford. You will need to take a packed lunch with you. Dates to be notified by the Ambulance Aid Training Officer. Assessment Skills Test Syllabus Introduction to the 4x4 Vehicle Theory of the 4x4 Vehicle Vehicle Preparation and Checks Risk Assessment Hazard Awareness Safe Vehicle Limitations Introductory Practical Driving High/Low Ratio Gearbox Diff-locks Gear Awareness and Choice Traction Control Engine Braking Hill and Side Slopes 17

Driver Training - Emergency Driving Start time 0930 Finish time 1700 Number of days 3 Maximum number of attendees 2 Minimum number of attendees 2 Minimum age at start of course 21 Pre-requisites Successful completion of Emergency Transport Attendant (ETA) course Before the course commences you will be asked to produce the following: Full Driving Licence (both parts, if applicable) RoSPA Qualification - Silver or Gold Standard You will need to take a packed lunch with you. Dates to be notified by the Ambulance Aid Training Officer. Assessment Skills Test Syllabus Introduction to Emergency Driving Use of Controls Signals Special Awareness System Driving Manoeuvring Human Factors Taking Information Speed Junctions and other Hazards Positioning Emergency Response 18

Management Training Start time Finish time Number of days Maximum number of attendees Variable - subject to course tutor Minimum number of attendees 8 Minimum age at start of course 18 Due to the content of certain management training courses, specific roles will be prioritised for attendance. Dates and times to be notified by the Operations Training Manager. Course subject and assessment process to be confirmed. 19

Operational Role Requirements Induction (Part A) Induction (Part B) FAW including Advanced First Aider Modules Emergency Life Support (Child and Infant) AED and Oxygen Therapy CFR PTA ETA Fleet Driving (Assess.) BoRDA Level 1 RoSPA Silver or Gold Emergency Driving Support Volunteer First Aider Advanced First Aider Community Responder O O * Patient Transport Attendant (PTA) O 4x4 Driver O Emergency Transport Attendant (ETA) O = Competency Required = Competency Not Required O = Competency Optional * = CFR Specific 20

Calendar Induction (A) First Aider Re-qualification First Aider Emergency Life Support AED and Oxygen Therapy Community First Responder Annual Revalidation January February March April May June July August September October November 16 19 23 1 2, 8, 9, 15 6, 12, 13, 19 2, 8, 9, 15 3, 10 8, 15 4, 12 5 19 8 10 2 4 7 5 2 20 15 17 19 * * * * * * * * * * * * * * * * * * * * * * * = Course dates to be notified by CFR Training Co-ordinator / Core Skills Training Officer December * * Page 3 5 6 7 8 9 10 21

Policy This policy supersedes 05/03 FAW Booking Policy and 03/00 Essential Care Skills The Operations Training Team aim is to ensure that all members have access to appropriate training opportunities. We are committed to the provision of quality training and development opportunities for all members; to ensure that all operational members, First Aiders, Community First Responders and Ambulance Crews deliver the best level of care to the public. To achieve this the Operations Training Team will: Centrally co-ordinate courses and training Provide guidance and advice to all Units Adhere to National policy and directives Undertake regular reviews of training and policy to ensure operational needs within Gloucestershire continue to be met Inform all members of required training and the further opportunities available Liaise with commercial training providers for support with training Ensure consistency of training within St John Ambulance, Gloucestershire It is the responsibility of all members to ensure they attend the required requalification courses and sessions, in order to maintain their skill level. Failure to do so will result in deregistration of role. We must emphasise that courses will be planned and may be subject to cancellation and/or re-scheduling. Courses will be held at County Headquarters, Staverton unless otherwise stated. Times for courses will be notified in the confirmation of booking. The subject specialist will notify details of timing for specific modules in courses. Maximum number of attendees may be limited at locations other than Staverton. If you have any questions, require advice or clarification on training requirements or courses, please contact the appropriate member of the Operations Training Team. 1 Course Delivery Framework 1.1 The following framework shall apply for the delivery of operational training. 1.1.1 Unit Training Co-ordinated by Unit Leader Training/Assessment Awareness Training Skills Practice Annual Revalidation for First Aider/Advanced First Aider (with prior agreement of Resuscitation Training Officer or Core Skills Training Officer) 22

1.1.2 Area Training Co-ordinated by Area Staff Officer Training/Assessment Annual Revalidation for First Aider/Advanced First Aider (with prior agreement of Resuscitation Training Officer or Core Skills Training Officer) Manual Handling 1.1.3 County Training Co-ordinated by Core Skills Training Officer Training/Assessment Induction (including Initial Manual Handling) Manual Handling First Aid at Work Re-qualification First Aid at Work Advanced First Aider Modules Emergency Life Support (Child and Infant) Annual Revalidation for First Aider and Advanced First Aider Co-ordinated by CFR Training Co-ordinator Training/Assessment Community First Responder Training Co-ordinated by Resuscitation Officer Training/Assessment Medical Gases (appropriate to role) Automated External Defibrillation Co-ordinated by Ambulance Aid Training Officer Training/Assessment Patient Transport Attendant (PTA) Emergency Transport Attendant (ETA) Driver Training Co-ordinated by Operations Training Manager Training/Assessment Management Training 1.2 Should any Unit have the need for additional training courses and/or assessments, authorisation to run the courses and/or assessments, must first be given by the appropriate member of the Operations Training Team. If authorised, it shall be the Units responsibility to facilitate all aspects of the training and/or assessing and ensure that the course is made available to all members within the county. 1.3 Any member requiring initial Manual Handling should be booked onto the session that forms part of the Induction course. 2 Course Booking Procedure 2.1 The member is to complete the booking form for the course that they wish to attend. 2.2 The Unit Leader should then counter-sign the booking form, to authorise the attendance of the member. 23

2.3 The form must be received by the Operational Services Co-ordinator no later than 14 days prior to the commencement date of the course. 2.4 The Operational Services Co-ordinator will send confirmation of the booking to both the member and the Unit Leader. 3 Right to Cancel 3.1 Courses are subject to minimum attendance numbers and the availability of trainers and/or assessors. The Operations Training Manager reserves the right to cancel a course, by giving seven days notice to the Unit Leaders of the members booked on the course. 4 Requirement to Attend Courses 4.1 All new members must have completed all of the appropriate joining paperwork and have attended an Induction course, prior to becoming eligible to attend Role Based courses. Failure to do so will result in the booking request being declined except where authorised by an appropriate member of the training team. 5 Non Attendance / Attendance to a Course 5.1 It will be a requirement that a member attends the entire duration of a course. Failure to attend all of the sessions in any course will result in the member being removed from that course. They will then have to attend the whole of a subsequent course to enable them to be assessed and attain the skill level. Only with the express permission of the subject specialist, may a member not attend specified sessions should they be able to provide evidence of Advanced Prior Learning (APL). 5.2 Should a member fail to attend a course, to which their booking has been confirmed, without informing the Operational Services Co-ordinator, or the On-Call Officer, they will be put on a stand-by list and will only be able to attend the next course subject to available spaces. This may mean that the member may have to wait some time before they are able to secure a space on a course. 5.3 Failure to attend two courses, to which their booking has been confirmed, without informing the Operational Services Co-ordinator, or the On-Call Officer, will result in the members ability to book on subsequent courses be restricted to their current role for a period of 12 months. 5.4 If a member needs to cancel their place on the course, they must inform the Operational Services Co-ordinator at the earliest opportunity. Once booking confirmation has been received, it is the responsibility of the member to cancel their place on the course, should they be unable to attend. At least seven days notice is to be given to the Operational Services Co-ordinator for cancellation of attendance on a course. 24

5.5 In exceptional circumstances, if a member is unable to attend a course at short notice, where it is not possible to contact the Operational Services Coordinator, due to the fact that County Headquarters is closed prior to the commencement of the course, the member should contact the On-Call Officer on 07623 921010. This number will be included on the confirmation letter. The On-Call Officer will in turn inform the Operations Training Manager. 5.6 Registration will take place 15 minutes prior to the booked commencement time of the course. All members are advised to attend registration at this time. Registration will not be accepted should the member arrive more than 15 minutes after the commencement time of the course (or day if the course is over more than one day), it shall be at the discretion of the trainer to permit the member to attend. Should the trainer decide not to permit the member to attend, the member will be required to book onto and attend another complete course. 5.7 Should a member attend a course on which they have not been booked on, or booking confirmation has not been received, their continued attendance at the course will be at the discretion of the trainer. 6 Trainers 6.1 All trainers will be required to be registered with County Headquarters, and be approved to deliver the training they are delivering. 6.2 On no account are trainers permitted to deliver training, they have not been deemed competent to deliver, nor deliver awareness training on a skill they are not deemed competent to train, or do not have the skill themselves. 6.3 All trainers must complete a Candidate Attendance Record (CAR) for all courses, which must be returned to the Operational Services Co-ordinator, no later than seven days after the completion of the course. Failure to do so will result in certificates not being issued to the members until it is received. 7 St John Commercial Courses Commercial courses do not meet the current requirements for operational roles, therefore they are no longer appropriate. 8 Unsuccessful Assessments / Referral Process Should any member unsuccessfully complete their assessment for their role, the following process will be followed. 8.1 The trainer and/or assessor will inform the member that they have unsuccessfully completed their assessment and that they are not permitted to perform their role, that they are not insured to perform their role and that they should inform their Unit Leader within 24 hours. The trainer or assessor will inform the On-Call Officer. 25

8.2 The On-Call Officer will inform the members Unit Leader directly, within 24 hours. 8.3 The Unit Leader will be responsible for informing the On-Call Officer should the result of the unsuccessful assessment cause the provision at a duty to be affected. 8.4 The trainer will complete the Unsuccessful Candidate Form (UCF), agree an action plan, for completion within three months, with the member and then forward this documentation to the Operational Services Co-ordinator along with the Candidate Attendance Record (CAR) within seven days. 8.5 The Operations Training Manager will confirm in writing to the Unit Leader, that the member is unable to perform their role, confirm the action plan for the member and to direct the Unit Leader and member to the respective subject specialist to implement the action plan. 8.6 The Unit Leader is responsible for ensuring that the Operations Training Manager is informed of the outcome of the action plan once completed. 8.7 Should the member fail to meet the requirements of their action plan their role will be reviewed subject to the issues raised in the initial referral. 9 Manual Handling and Annual Revalidation for Role 9.1 It is a requirement for all members to attend a Manual Handling update within a three year period. 9.2 It is a requirement for all members to complete an Annual Revalidation for Role (First Aider (FA), Advanced First Aider (AFA), Community First Responder (CFR), Patient Transport Attendant (PTA) and Emergency Transport Attendant (ETA)) every calendar year. This will comprise of assessments, and members will be expected to demonstrate competence according to current approved protocols and appropriate to their role. Revalidation will consist of two elements: Managing an incident Performing resuscitation 9.3 Skills Test forms will be used for the assessments, which the member shall keep as evidence. 9.4 A Candidate Attendance Record (CAR) will be completed by the trainer or assessor and forwarded to the Operational Services Co-ordinator within seven days of the course or assessment. 9.5 Partial or complete exemption from Manual Handling may be given to a member who can provide evidence of attending an Induction or Manual Handling course during the calendar year. 9.6 Partial or complete exemption from an Annual Revalidation for Role, may be given to a member who can provide evidence of the following: 9.6.1 First Aider (FA) Completion of a First Aid at Work qualification during the calendar year 26

Emergency Life Support course attended during the calendar year Completion of AFA, PTA or ETA qualification / Annual Revalidation for Role during the calendar year 9.6.2 Advanced First Aider AED and Oxygen Therapy course attended during the calendar year Completion of PTA or ETA qualification / Annual Revalidation for Role during the calendar year 9.6.3 Patient Transport Attendant Patient Transport Attendant course attended during the calendar year Completion of ETA qualification / Annual Revalidation for Role during the calendar year 9.6.4 Emergency Transport Attendant Emergency Transport Attendant course attended during the calendar year 9.6.5 First Aider / Advanced First Aider / Patient Transport Attendant / Emergency Transport Attendant The member is a Health Care Professional (HCP) and can provide evidence to support their professional qualification 9.7 The checking of all such evidences shall be the responsibility of the Unit Leader. The Unit Leader should inform the Operational Services Coordinator of this evidence to ensure that the training database is maintained. 9.8 The Unit Leader will be responsible for ensuring that all their members have attended a Manual Handling update and completed an Annual Revalidation for Role during the calendar year. 9.9 Should a member fail to successfully attend a Manual Handling update, complete an Annual Revalidation for Role or provide evidence to support exemption from these, they will not be permitted to perform a care role on duty, or be insured to do so, until attending a Manual Handling update, completion of the Annual Revalidation for Role, or have provided evidence to support exemption from these. 10 Certificates 10.1 All members will receive a certificate for their initial assessments for each role, for their FAW and FAW re-qualification and for courses that are not supported by a Skill Test, those being attendance only, or other external courses. Thereafter, only Skill Test sheets will be issued to members upon completion of their assessments. These will be their evidence to support competency. 11 Payments to Trainers 11.1 All trainers, assessors and patients, both operational and commercial shall have the opportunity to be paid at the operational rate for providing training, 27

assessing or acting as a patient for operational training, for the following skills: Induction Manual and Casualty Handling First Aid at Work Re-qualification First Aid at Work Medical Gases Modules Automated External Defibrillator They are advised to submit a Operations Training Timesheet in the normal way to the Operations Training Manager. 11.2 Trainers will have the following options with regard to remuneration for the delivery of training for the Operations Training Department: Receive payment via BACS, which would be subject to National Insurance and Income tax deductions at the Operational rate Gift Aid their remuneration Provide their services Free of Charge In all cases trainers may claim for mileage to and from the training venue in relation to their home by completing an Expenses Claim Form. 11.3 All Expenses Claim forms and Time Sheets in relation to training delivered on behalf of the Operational Training Team should be submitted to the Operations Training Manager for their authorisation. 28

Contact Details Contact name Key responsibility E-mail Contact name Key responsibility E-mail Contact name Key responsibility E-mail Contact name Key responsibility E-mail Contact name Key responsibility E-mail Jim Jones Management Training Jim.Jones@gloucestershire.sja.org.uk Lucinda Bates Resuscitation Medical Gases Automated External Defibrillation loobylo@belovely.demon.co.uk Cally Burland Ambulance Aid Driver Training Cally.Burland@gloucestershire.sja.org.uk Keith Hardy Induction First Aid at Work Community First Responders Keith.Hardy@gloucestershire.sja.org.uk Sharon Jeynes CFR Training Sharon.Jeynes@gloucestershire.sja.org.uk 29

St John Ambulance Application for Training Course Course Required Course Dates Title Name (in full) Division / Unit Home Address Postcode Date of Birth Contact Number E-mail St John Qualifications Date of Certificate Please state why you are applying for this course Please note: You may be asked to supply evidence of qualifications, so please bring all Certificates / Skills Test sheets with you when you attend the course Applicant: I agree and confirm that, I fully understand the requirements of the course that I have applied for, and that I am prepared to commit my time as required Signed Date Unit Leader / Line Manager: I confirm that the above applicant is eligible for the above training course, and I agree to make arrangements for payment of the course (if applicable, or not attend without reason) Signed Date Please return this completed form to the Operational Services Co-ordinator, St John Ambulance County Headquarters, Ashville Business Park, Cheltenham Road East, Staverton, Gloucestershire. GL2 9QJ Telephone 01452 858220. Fax 01452 855679