Bank AL Habib Ltd November 2013 Vol. 1-XIII Inside this issue: ISQ Candidates Recognized 2 Bank AL Habib award for best balance sheet 3 Branch Openings 4 ARL achieves financial close for upgradation project 5 MT 2013: Celebratory Event 6 MT 2013: Dinner 7 Trainings 8 Launch of Apna Current Account 9 AL Habib awards update Award Ceremony for Top Performers in Utility Bills Collections In a Business Conference held on February 28 and March 1, 2013, the top management strongly emphasized to need to increase the number of Utility Bills collection. The message was shared with the branches at a grass root level and a healthy competition among Branches and Areas was encouraged. As a result, field was very motivated and a significant increase of approximately 40% in number of utility bills collection was witnessed over last year. 10 New Hirings 11 Bank AL Habib wins Best Mid Sized bank Award 11 Editor s Note Alhamdulillah! The is back! This time, it s fresher, livelier, and totally digital! We will endeavor to issue this on a monthly basis, however its success and appeal is totally in your hands. The more you contribute, the more interesting it will be. During the passing out ceremony of Management Trainees batch XXV held in a local hotel, the top management, as a token of appreciation and recognition awarded shields to the top performing branches. One top branch was selected from each Zone and shields were awarded to these top four branches and their respective Branch Managers received the same from Mr.Qumail R. Habib, Executive Director, Mansoor A Khan, Group Head, and Mr. Aftab Hussain, Head-TMD. Inayatullah Memon, BM-Qasimabad collecting the award Field was highly motivated after the presentation and was committed to further increase the business manifold in the future. Asif Mumtaz, BM-Sabzazar collecting the award We want this vehicle to become the binding force of this growing family of 5,000+ employees and 410+ branches. God Bless and Good Luck! The Editorial Team Liaquat Ali Dhakan, BM-Sindh Hotel collecting the award M.Asim Chaudhry, BM-Gul e Quaid collecting the award
2 Successful IBP Superior Qualification (ISQ) Diploma candidates Recognized At the same event, the senior management also acknowledged the effort put in by the staff who have successfully cleared the ISQ Diploma Examination-2013, including awards for the top performers in the exam. In all, a total of 25 candidates successfully completed the diploma examination.
3 Bank AL Habib awarded Bank with the Strongest Balance Sheet by The Asian Banker in 2013 Bank AL Habib has been accorded with the prestigious accolade of The Asian Banker Strongest Bank Balance Sheet in Pakistan, 2013. The announcement came at a recognition ceremony during SIBOS in Dubai on September 17, 2013. The Asian Banker s Strongest Bank Balance Sheets is an annual assessment of the financial and business performance of commercial banks in the Asia Pacific region. The ranking is widely followed by investors, analysts and the media as the leading source to assess the financial strength of commercial banks in the region. On achieving this coveted award, our MD & CE affirmed: "By the Grace of Almighty Allah, this Award was only made possible by the support of our valued customers and dedicated staff. Customer service remains our strongest strength and this was built purely due to the selfless efforts put in by our team. I take this opportunity to congratulate all of you who are the real winners of this recognition, and hope and pray that we will use this to grow our business, serve our customers even better and take Bank AL Habib to new heights." Mr. Abbas D. Habib, MD &CE Mr. Zafar Amin, GM International,receiving the award from the Asian Banker Team
Bank AL Habib Ltd 4 On the Path to Growth: Branch openings in October Citizen Colony Sub Branch, Hyderabad Azam Basti Sub Branch, Karachi Ancholi Society Sub Branch, Karachi Citizen Colony Sub Branch, Hyderabad Citizen Colony Sub Branch, Hyderabad Ancholi Society Sub Branch, Karachi Azam Basti Sub Branch, Karachi Azam Basti Sub Branch, Karachi Ancholi Society Sub Branch, Karachi
5 ARL achieves financial close for upgradation project Attock Refinery Limited (ARL) has achieved financial close to part-finance its refining up-gradation project. A consortium of banks led by Bank AL Habib Limited, Meezan Bank Limited, Faysal Bank Limited and Allied Bank Limited acted as Lead Advisors and Arrangers to raise Rs 22 billion for debt requirement of ARL Up-gradation Project. The project comprises of Preflash unit, Naphtha Isomerization unit, Diesel Hydro Desulphurization (DHDS) unit and expansion of existing Captive Power Plant. The finances have been arranged through a combination of Conventional and Islamic Finance structures. The tenor of finance facilities is 12 years including grace period of 2 years. The Letters of Credit for offshore supplies and services amounting in aggregate of $143 million have also been established. Installation of Preflash unit will increase ARL's refining capacity by 10,400 barrel per day thus increasing the production of vital middle distillates. Isomerization unit will enhance production of motor gasoline by 20,000 metric tons per month while DHDS unit will enable ARL to produce Euro-II compliant low sulphur diesel. Speaking on the occasion, Adil Khattak, Chief Executive Officer, ARL said that it is a historic day for ARL. This project would, prove to be of immense value not only for ARL but also for the country. He appreciated the efforts of both ARL and consortium of bankers for concluding this financial close and hoped that refinery up-gradation project would be completed within the agreed timeframe. From L-R, Farukh Raza, CFO-Attock Gen, Asad Abbas, CFO-ARL, Adil Khattak, CEO-ARL, & Mansoor A. Khan, Group Head Genius is one percent inspiration & ninety nine percent perspiration Thomas Edison Success produces success, just as money produces money Sebastian Chamfort It takes 20 years to build a reputation, and 5 minutes to destroy it. If you think about that, you will do things differently Warren Buffet
6 Bank AL Habib Ltd Management Trainees Passing Out Ceremony Photos 2013 A colourful ceremony was held on October 23rd at the Pearl Continental Hotel Karachi to commemorate the passing out ceremony of the Management Trainees appointed in 2013. The event was attended by the senior management of the Bank who gave out plaques to acknowledge the achievement of the participants. 4 Simple Customer Service Strategies for Positive Word-of-Mouth Do Whatever You Can to Say Yes Be Enthusiastic and Helpful Go Above and Beyond Expectations Be Personal and Build Relationships
Management Trainees Passing Out Dinner Photos 2013 7 A lavish dinner was hosted by the recently graduated Management Trainees on October 11, 2013 at the BAH Trainees hostel in honour of Mr.Abbas D. Habib. The event was attended by the senior management who took the opportunity to freely interact with the participants and share their vision and expectations from the new inductees. Poet of the Nation: Allama Iqbal s 136th Birth Anniversary on November 9th Make the lamp of desire bright in the heart of the tulip! Make every particle of the garden a martyr to search!
8 Developing our Resources: Trainings Pakistan Economic News Textile exports up 15.35pc in September 2013 to USD 1.27bln. FY exports of all goods/services at USD 24.75bln and imports at USD 39.82bln Pakistan FCY reserves down to USD 9.9 billion in September Inflation stands at 7.4% in September, down from 8.5% in the previous month Overseas Pakistanis remitted USD 1.28bln in September compared to USD 1.24bln in August.
9 Bank AL Habib launches AL Habib Apna Individual Current Account with Free Life Insurance Bank AL Habib has recently launched the AL Habib Apna Individual Current Account, specifically geared to meet the needs of individuals and professionals. The Account offers Free Life Insurance for its valued customers and there is no requirement of minimum balance limit for opening and maintaining the Account. AL Habib Apna Individual Current Account also offers various free facilities to its customers such as ATM Card, Online Banking, SMS Alerts, Pay Orders, E -Statement and Internet Banking. An extensive marketing campaign was initiated in October encompassing TV, Press and Billboards etc to create awareness for the launch and apprise customers of the unique features of the new product. The general response of the public has been very favorable towards the campaign, especially the personalized element associated with the product. 5 Things Successful People do Differently Seize the Moment to Act on Your Goals Know Exactly How Far You Have Left to Go Focus on Getting Better, Rather Than Being Good Build Your Willpower Muscle Focus on What You Will Do, Not What You Won t Do
10 AL Habib Awards for Business Growth 2013-October Update The latest update on the AL Habib Awards for Business Growth paints an encouraging picture with 101 branches qualifying* for the following award categories: Cat I: All monthly targets met Cat II: All quarterly targets met Cat III: September target met And the good news does not end here. Up to 185 remaining branches are on the edge of success and can easily qualify if concerted effort is put in. Not only that, there are also awards for Area Managers, and an AL Habib conference celebrating the top achievers! So good luck & happy selling! Najeeb Agrawalla GM-Retail Mansoor A. Khan Group Head *Qualification contingent on achieving 100% CASA target by De c.31, 13
11 Needs your Contributions! We encourage employees to provide items of interest for inclusion in the issues of Reproductions or excerpts from previously published quotes and interesting articles from newspapers and magazines will only be accepted if original source is named. Contributions & Photographs should reach us at alhabibian@bankalhabib.com by the 25th of the month on the listed email address for possible inclusion in the next issue through the respective Zonal or Divisional Heads. Please note that we reserve the right to edit the contributions and will publish news and items which in our opinion are current and of interest to all. While we have taken all possible care, we regret any error or omission in this issue. Infusion of new skills: Hirings (Sept-Oct. 2013) Name Designation Department Tahir Aziz General Manager Credit Risk Review PO Imtiaz Ahmad Sheikh Deputy General Manager Information Technology PO Zahid M. Chaudhry Deputy General Manager HRD PO Mirajuddin Aziz Assistant General Manager Zonal Office (S&B) Muhammad Umer Ansari Chief Manager Network Services- Retail PO Auzair Ahmed Chief Manager Area Office Multan-2 Jawad Chaudhry Chief Manager ADC PO Altaf Ahmed Shaikh Chief Manager Commercial Credit Malik Muhammad Fiaz Senior Manager Area Office Muzaffargarh Muhammad Rashid Shaikh Senior Manager IT Development PO Saad Khwaja Nizami Senior Manager Network Services - Retail PO Haji Furqan Manager IT Development PO Idrees Ahmed Manager IT Development PO Bank AL Habib wins Best Mid-Sized Bank Award by CFA The 10 th Annual Excellence Awards Ceremony was held at the Marriot Hotel, Karachi on October 9, 2013 to acknowledge the outstanding work done by the financial and corporate community during 2013. The Excellence Awards were initiated by the CFA Association of Pakistan seven years ago in order to help raise the industry s standards of performance. The initiative has earned CFAAP the Innovation Award by the CFA Institute, and similar events are now being conducted by other CFA societies worldwide. This is the fourth consecutive year Bank Al Habib has won the award for the Best bank in the mid sized category. Mr.Qumail R. Habib, Executive Director-Bank AL Habib, receiving the award from Dr. Ishrat Hussain.