JST Webinar ~ Technical Assistance

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JST Webinar ~ Technical Assistance Technical Assistance Call Tech Support directly at 202-939-9700 Teleconference To join via telephone, dial: 1-877-668-4493, access code: 667 888 108 Audio All telephone lines have been muted. PLEASE DO NOT UNMUTE YOUR LINE! Q&A: To ask a question during the audio cast, simply type your question into the Q&A panel on the right side of your screen. Archive: All JST webinars are being recorded. One recorded event will be posted by April 12, 2013, at www.acenet.edu/militaryprograms /transcripts 1

Using the Joint Services Transcript (JST) to Help Build a Bridge to Success Webinar ~ Audiocast www.acenet.edu/militaryprograms/transcripts

Welcome Dr. Carol Berry DANTES Ms. Laurine Anderson JST Operations Ms. Martha Fischer USCG Transcripts Dr. Sandra Winborne DANTES Ms. Veronica Fields Army Transcripts Ms. Michele Spires ACE Military Evaluations 3

Topics 1. Benefits of the JST Value and Complexity of Transcripts ROI 2. Technical Overview Joint Services Transcript (JST) Recent Changes Review JST Samples 4. Analysis and Studies A Bridge to Success Future Initiatives 2013 NDAA 5. Resources Key Contacts Websites 3. Supporting Stakeholders Colleges / Universities Service members and veterans 4

Benefits of the JST https://jst.doded.mil jst@doded.mil 5

Value of Transcripts Degree completion Training and certification verification Employment Job advancement Skills documentation Advanced college placement Courses in certification programs State credentials verification Resume development

Benefits of the JST Expands Return on Investment (ROI) Savings of tuition assistance funds ACE Servicemembers Opportunity College (SOC) academic credit earnings Uniformity and centralization Modeled after SMART Centralized operations center Single source (Army, Marine Corps, Navy, Coast Guard) Alignment of service specific information Branch of service seal Occupations Service guidance and information Centralized web based information for each service 7

JST Technical Overview https://jst.doded.mil jst@doded.mil 8

Transcript Complexity Service member s record ACE Database (Military Guide) The Joint Services Transcript Registrar System (Service specific)

Key Components of the JST Transcript Core Course Completions Military Experience College-level Test Scores Other Learning Experiences (OLE) Summary Page Displays ACE credit recommendations only SOC Transferability Codes Academic Institute Page College courses (Coast Guard, Marines, Navy) Certificates, Degrees, Licenses and Apprenticeships 10

Unique Service Seal JST still owned by the respective service Service seal with ACE seal 11

Personal Service Member Data 12

Military Course Completions 13

Military Course Completions (additional samples) 14

Occupations Held ~ Navy Sample 15

Occupations Held ~ Army Sample Army Update Label Primary, Secondary and Duty Validating data Guard and Reserve data 16

Occupations Held ~ Marine Sample 17

College Level Test Scores 18

Other Learning Experiences 19

Summary Page 20

Academic Institution Page 21

Sneak Preview: JST Coast Guard 22

Timelines and Notables Official Transcripts for Army, Navy and Marine Corps Academically acceptable Automated AF personnel must contact JST Ops Center to receive JST transcript (Navy courses) Coast Guard testing phase Redesign and tweaks Enhanced Self Service Update Transcript Status Tab Individuals can order their own transcripts online Unlimited if web delivery Limited to 2 per 30 days if mailed (MC and NV) 23

Supporting Stakeholders 24

Supporting Service Members and Veterans No more DD295 Streamlined corrections and update procedures Online access to request official copies Unofficial copies any time Updates or corrections ~ service specific Timelines Navy / Marine Corps > launched Army > Wednesday, 2/27/13 Coast Guard > TBD 25

Supporting Colleges / Universities No more DD295 Free transcripts online Delivery turnaround 24 hours Technical assistance for online accounts Multiple accounts available per institution Secure; PDF format Limited mail outs Feedback opportunities for transcript improvements Error reporting via email jst@doded.mil 26

JST Email Notification 27

JST Portal for Colleges/Universities 28

To Order Transcripts ~ Institutions 29

The JST as a Bridge to Success Service Members Time: Degree is closer than they expect Money: Credit awarded = less tuition Academic Institutions Easier to read = faster assistance provided Easier to determine credit SOC transferability codes on Summary Page Online access Military Counselors (ESOs, Career Counselors, etc.) Faster assistance provided (No more DD295s) Facilitates advising 30

Future Initiatives Update Registration Procedures Army MOSes (Clearly Labeled) Redesign Website Officer transcripts (Army) Separate Certifications Page Tools to support colleges/universities VA Education Counselor Access to JST 31

Section 546 Report Requirements 2013 NDAA Similarities and differences between current military transcripts Identify shortcomings of current military transcripts JST Implementation Plan Provide Your Feedback ~ Complete the Survey https://www.surveymonkey.com/s/dodjstsurvey 32

Resources 33

Key Contacts JST Operations Web: https://jst.doded.mil Fax: (850) 452-1909 Email: jst@doded.mil (respond within 24 hours, first work day if holiday or weekend) Laurine Anderson, Program Manager Loueen McGrath, Application Lead/Subject Matter Expert DANTES Dr. Sandra Winborne, Manager, Military Evaluations Program sandra.winborne@navy.mil ACE Military Programs Email: militaryed@acenet.edu Michele Spires, Director mspires@acenet.edu Eve Howard, Associate Director ehoward@acenet.edu 34

Service Specific Contacts Army Email: usarmy.knox.hrc.mbx.tagdaarts@mail.mil HRC Helpdesk: (888) 276-9472 or 1-888-ARMYHRC Coast Guard Email: CGI-PF-ED_Advisor@uscg.mil Fax: (405) 954-7249 Marine Corps Email: jst@doded.mil Fax: (850) 452-1909 Navy Email: vec@navy.mil Phone: 1-877-838-1659 Fax: 1-757-492-5095 35

Transcript Support JST Frequently Asked Questions https://jst.doded.mil/faq.html JST Video and Resources http://www.jointservicetranscript.com/ DANTES Programs http://www.dantes.doded.mil ACE Military Transcripts Portal http://www.acenet.edu/militaryprograms/transcripts 36