UWM Helen Bader School of Social Welfare 2007-2009 Strategic Goals and Objectives Mission Improving lives and strengthening communities through research, education and community partnerships. Vision (2020) We will be an engaged community of scholars recognized for excellence, innovation and the development of outstanding professionals in criminal justice and social work. 1. Strategic Goal: Attract, develop and retain quality students from diverse populations. OBJECTIVES MEASUREMENT/OUTCOME RESPONSIBILITY (Who/What Area?) TIMING STATUS/NOTES 1A) Develop the School s academic supports 1. writing skills 2. mentoring 3. financial scholarships 4. Career development 1. Developed an approved plan with measurements and outcomes to improve students writing skills and begin implementation. 2. Developed a school mentoring plan and begun to implement. Participate in the UWM mentoring program. 3. Increase in the number of applicants for scholarships. 4. Developed and begun to 1. Department Chairs 2. Faculty subcommittee 3. Dean and Assistant Dean 4. Dean and Assistant Dean 1. Fall 2008 2. Fall 2009 3. Spring 2008 4. Spring 2008 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 1 of 18 Kohls Group Consulting
implement a plan to improve career development. 1B) Develop creative curricular models 1. Explore delivery methods: a) distance learning b) weekend courses c) hybrid courses 1a,b,c) Development of a recommendation 1) Department Chairs 1a,b,c) Spring 2008 2. Explore educational programs partnerships: a) certificates, b) joint degrees, c) international programs 2a,b,c) Development of a recommendation and/or implement program partnerships. 2) Department Chairs 2a,b,c) Fall 2009 3. Field models Maximize opportunity for meaningful field experience: a) improve quality b) develop international 3a) Implementation of new evaluation instruments. 3b) Development of international field practicum. Additional measures applicable to each: 3) Field Director 3a) Spring 2007 3b) Fall 2008 - Student s participation activities, programs, courses developed. - Field evaluations UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 2 of 18 Kohls Group Consulting
1C) Ensure viable student support activities (e.g., student organizations, NASW, CJSA) - Establishment and maintenance of viable student organizations. - Participation in established organizations. - Number of activities offered through the student organizations. - Assigned Advisors - Criminal Justice Program Assistant Ongoing 1D) Improved recruiting and development aimed at attracting and retaining quality students in School and as graduates of School. Review data and develop a plan related to the following: 1. Percentage of top high school graduates attending HBSSW. 2. Incoming student standardized scores GPA, SAT. 3. Students GPA in School curriculum. 4. Participation in professional, academic and community activities. 5. Development of/or integration of current systems to both foster development of and assess students related to the following qualities: Attendance Desire to Learn Resilience - Dean Fall 2008 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 3 of 18 Kohls Group Consulting
Persistence Discipline Responsible Commitment Desire for profession Passion for profession 1E) Offer quality teaching e.g., Teaching well by Faculty, Adjunct and Teaching Academic Staff. Increase in positive outcome from student evaluations. Increase in positive outcomes from peer evaluations. - Department Chairs - Field Director - Ongoing 1F) Update curriculum a) Alternative self study completed. b) UWM/CSWE program reviews complete. c) Criminal Justice provides interim curriculum report d) Review data and develop a plan related to the creation of a curriculum oversight structure and process involving faculty members that will make recommendation of necessary updates. - Department Chairs a) Fall 2007 b) Fall 2007 c) Spring 2007 d) Fall 2007 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 4 of 18 Kohls Group Consulting
1G) Improve student retention a) Obtain student retention measures at department level b) National ranking programs c) Maintain or improve high scores related to retention on UWM surveys of graduates. d) Percentage of program completion by students. Dean s Office - form subcommittee a, b, c, d) Fall 2008 1H) Maintain a positive image among the local community, industry and alumni. - Reputation surveys - Increase in % of alumni giving - Dean s Office Fall 2007 (Determine survey baseline) Ongoing and long-term indicators to measure successful outcomes related to this overall strategic goal that can be utilized as more detailed plans are completed. - Positive employment outcomes positions, compensation. - Graduates leadership positions in professional organizations. - Nominations and Awards of graduates - Number of students receiving academic and professional recognition and fellowship awards. UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 5 of 18 Kohls Group Consulting
2. Strategic Goal: Attract, develop and retain outstanding staff and faculty from diverse populations. OBJECTIVES MEASUREMENT RESPONSIBILITY (Who/What Area?) TIMING STATUS/NOTES 2A) Create professional development and training plans for staff and faculty: a) Aligned to School budget b) Aligned with strategic goals c) Utilizing creative and innovative processes - Staff and faculty participation in development opportunities that support personal career objectives and strategic goals - Promotional opportunities processes Dean (with help from Department Chairs and Supervisors) Fall 2009 50% of faculty will have an annual development and training plan 2B) Establish clear performance expectations for faculty and staff that are: a) Aligned with strategic goals b) Aligned with position descriptions c) Updated annually d) Include expectations related to: - Sharing of information among faculty & staff - Attendance and - Annual evaluations on file that include performance standards/expectations - Performance expectations on file that support the strategic plan - Position descriptions on file updated within the past year - Incorporate standing agenda items at faculty and staff meetings for sharing of information - Climate surveys with communication measurement - Attendance records - Work group minutes (TBD) [Objectives and measures related to 2B 2F were provided by Margie. Responsibility and timing need to be determined by Dean and his staff.] (TBD) UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 6 of 18 Kohls Group Consulting
participation in faculty and staff meetings - Participation in work groups/subcom mittees - Participation and support of student and alumni activities - Publications - Grants - Number of publications and source - Student evaluations - Alumni surveys - Engagements with community groups through speaking, consulting, research and partnerships 2C) Develop and maintain collegial relationships between faculty/staff - Climate surveys (TBD) (TBD) 2D) Foster staff job satisfaction - Number of faculty and staff receiving promotions - Retention rate of desired faculty and staff - Number of faculty and staff receiving merit and amount of merit - Climate surveys (TBD) (TBD) 2E) Introduce more creativity and innovation in school processes and procedures - Climate survey - Student surveys - Notable changes in the way the School does business (TBD) (TBD) UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 7 of 18 Kohls Group Consulting
2F) Ensure School s recruitment/retention processes for faculty/staff align with new mission, vision, strategic goals and related UWM policies. - Budget alignment - Student evaluations - Climate survey - Diversity - Retention (TBD) (TBD) 2G) Develop the infrastructure to support excellence and innovation in teaching, research and service [suggested tactics] a) Provide teaching recognition through internal rewards b) Incentives for positive feedback from students c) Provide efficient systems by incorporating technology and other resources (e.g. integrated systems and electronic business systems) d) Develop internal awards to recognize excellent teaching, research and service e) Develop process to identity and nominate faculty and staff for - Assessment, ranking and recommendation of actions and infrastructure (wants/needs/technology) [potential measures] - Creation of award/reward programs - Development of improved processes, procedures and systems - Number and quality of external awards received by faculty and staff - Retention rate of desired faculty and staff - Number of staff receiving merit increases. - Number of staff/faculty receiving prestigious funding/awards - Have a faculty be nominated for/receive the Berkeley Award for lifetime achievement. - Climate survey - Student survey Dean (with help from a subcommittee and BATO) - Assessment Fall 2007 - Recommendation Fall 2008 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 8 of 18 Kohls Group Consulting
local, state, national, international awards f) Strengthen library liaison relationships 2H) Increase funding to use in attracting and retaining top faculty and staff - Improved library resources at optimal higher education standards - Infrastructure spending per employee - Financial incentives - Salary - Dean Funding Plan Fall 2007 Implement plan beginning in 2008 2I) Create an improved physical working environment (e.g. temperature, security, lighting, copiers, cleanliness) and space utilization a) Developed plan for upkeep of facility and offices (e.g. painting, etc.) b) Developed plan for space utilization a) Dean (with help from BATO) b) Dean (with help from BATO and Director of Research Support and Development) a)fall 2007 b)fall 2007 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 9 of 18 Kohls Group Consulting
3. Strategic Goal: Increase the presence of the School with key audiences internally and externally OBJECTIVES MEASUREMENT RESPONSIBILITY (Who/What Area?) TIMING STATUS/NOTES 3A) Improve School s marketing: a) Professionalism b) Consistency in printed material. c) Increase marketing to alumni, students, other campus entities, peers and foundations. d) Publishing list of School events at beginning of the year. e) Aligned with mission, vision and strategic goals. f) Increase our marketing presence in Academy of CJ Sciences, AS Crim, NASW campaign. g) Current and innovative news h) Logo and - Placement in national rankings. - Alumni surveys - Community leaders seeking input of School s staff and faculty. - Maintaining/improving visibility in the St. Louis Group and other similar organizations. - Active alumni association - School/student/alumni connection and participation. - More publications in scholarly journals and books. Dean s Office and staff [Associate Deans Office] - Form Marketing Subcommittee in Spring 2007 - Fall 2007 Developed marketing plan to address each objective - Spring 2008 begin implementing marketing plan UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 10 of 18 Kohls Group Consulting
identifiable stuff (bookmarks, shirts, folders, etc.) about us. i) Poster of alumni cards *Look at other UWM schools (e.g. CHS) *Identify key audiences & fund these needs and wants in re: what we do - align marketing to them *See best examples from other schools of social welfare For example: Marketing and Recruitment materials for a) high school, bachelors, masters groups - including diversity targets b) field instr & ad hocs c) community partners 3B) Create an endowed chair Achievement of financial support to endow the chair. Dean s office 2009 3C) Have faculty, staff and grads participate in and obtain more Number of faculty, staff and grads in leadership positions in professional organizations. Dean s office Department Chairs - Fall 2008 Benchmark current rate of UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 11 of 18 Kohls Group Consulting
leadership positions in professional organizations Participate in committees and projects (including (Review abstracts, meeting planning, etc.) Give presentations involvement - Spring 2009 Develop plan to increase participation 3D) Create opportunities for community involvement: a) Re-develop alumni association. Develop collaborations between alumni association and school. b) Create opportunities for collaborative learning (eg. Workshops and symposiums, conferences, speakers, white papers on critical topics)present more strategic speaking engagements with community groups related to research or education. [suggested measurements] - Increased citizenship and participation of community with school. - Increased amount of workshops, symposiums, conferences, white papers, speaking engagements and alumni/school activities. - Increase # of events - Attendance - Positive evaluations of events - Media coverage of events - Active and viable alumni association as a measure - More presentations to state agencies and community orgs who bring us students and staff, provide field placements, hire our grads, give us money Dean s Office with help from Development Specialist Form subcommittee with Potential members: Jennifer Clearwater for alumni Linda Czernick for continuing ed for events planning Faculty and staff (Collab. Learning) and CABHR and Applied Gerontology a) Summer 2007 b) Spring 2008 develop and being implementing plan UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 12 of 18 Kohls Group Consulting
3E) a) Develop formal and informal mechanisms for identifying excellence to make visible - brown bags, newsletter, kudos, email announcements, merit reports, etc. b) Have a committee to identify awards and good matches and make nominations for them c) More membership on award committees (nationally to local) 3F) Have the School influencing the industry and create the market through new ideas and products. (Technology exchange) and engage in partnerships Amount and quality of community and university nominations and awards received. - Faculty invitations to national grant and journal review boards. - Evidence of industry adopting a specific process and protocol based on working coming out of the School. Dean - Spring 2007 create an awards committee - Fall 2007 have developed a nomination process and goals for nomination Dean and Staff 2007-2009 on going 3G) Increase the number of submissions to School - Number of submissions - Number of publications Dean s Office Staff person with expertise and 2007 UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 13 of 18 Kohls Group Consulting
and University communication vehicles that reach students, employees, alumni, community and peer organizations. routine responsibility Central Infrastructure *Marketing and Recruitment materials for d) high school, bachelors, masters groups - including diversity targets e) field instr & ad hocs f) community partners UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 14 of 18 Kohls Group Consulting
4. Strategic Goal: Increase the amount of funding and improve the research infrastructure OBJECTIVES MEASUREMENT RESPONSIBILITY (Who/What Area?) 4A) Increase the [suggested measures] - Dean and Director of amount of funded a) Percent of funded Research Support and research research as part of Development overall income. - With help from Department b) Percent increase in the Chairs number of research - (Need collaboration of faculty renewals. within school and between c) Percent increase in the schools) number of grant proposals. d) Quality of grants TIMING Start: ASAP Results: 2009 - Fall 2007 Baseline report on current situation - Fall 2007 Establish growth goals and priorities - 2008 Begin implementing Status/Notes 4B)Better linking of teaching and research Investigate the following/answer question related to each: Teaching vs research (competing goals while trying to achieve tenure)? Modify teaching load for junior faculty? Use Ad Hocs or not? [Heidi to provide reports every 6 months (Add milestones, PI and collaborators.] [suggested measures] a) Increase for junior faculty of the following: Percent of funded research as part of overall income. Percent increase in the number of research renewals. Percent increase in the number of grant proposals. Quality of grants b) More students involved - Department chairs (with help from faculty) - Spring 2007 begin investigation with faculty - Fall 2007 recommendation made to faculty - Spring 2008 develop final approved plan and begin implementation UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 15 of 18 Kohls Group Consulting
Ph D students teaching or not? TAs for jr. faculty? More resources? More students involved with research? Other models? with research. (Need to validate and reward students). Possible research event for students. SCH s for student independent research. 4C) Improve the research infrastructure at school level and university level. [suggested tactics] Improve library resources (electronic access). Improve admin processes Investigate if infrastructure should be organized in new centers or other structure. IT resource Space [suggested measures] a) Response time for standard and nonstandard requests b) Faculty satisfaction regarding infrastructure. c) Development of the procedures to accomplish objectives. d) Need subcommittee to access needs and suggest improvements. Dean Potential subcommittee including: (Volunteers: Laura Otto-Salaj, Heidi Janzen, Michael Fendrich.) (Suggested: Steve McMurty, Susan Rose, Rhonda Montgomery) - Fall 2007 assess needs and present recommendation - Spring 2008 being implementation 4D) Develop budgets and requests aligned with the strategic goals. i) Develop school budget aligned with strategic goals. i) Tie budget to strategic goals/objectives. ii) Long-term, increased research & better infrastructure due to use of these funds. Dean: overall objective i) with help from BATO ii) with help from Director of Research Support and Development (faculty to be included for cost i) Fall 2007 ii) Spring 2007 review and recommend. July 1, 2007 implementation. iii) Fall 2007 identify timeline and options UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 16 of 18 Kohls Group Consulting
ii) Develop Research Infrastructure budget aligned with strategic goals. (Include a review of school s cost return policy) iii) Pursue non-traditional funding sources: a) title 4E b) loan forgiveness c) differential tuition d) consulting/fee for service iv) Create an avenue for individuals to give to research funding. v) Increase School s D.I.N. (supplemental income) requests through the university to the UW System. vi) Increase the number and financial amount of gifts to the school from: a) Foundations b) Alumni c) Employees d) Businesses vii) Increase campus funding to school. iii) Long-term, track amounts requested and amounts received of non-traditional funding. iv) Long-term measure: Amounts requested and amounts received. v) Long-term measure: Amounts requested and amounts received. vi) Number of gifts received and dollar amount of the gifts. vii) Strategic requests to campus while protecting current $. return review possibly Rhonda Montgomery, Steve McMurtry, Gwat Lie) iii) with help from a) Julie Brown & Heidi Janzen b) Training Partnership Director c) None d) Director Research Suppport and Development/BATO iv) Development Specialist/Director v) None vi) Foundation and Development Director and Director of Research Support and Development vii) Dean a) Kim W. and Heidi b) Jennifer c) Jennifer d) Kim W. available for each recommendation. iv) February 2007 identify goals (which may have been established by Development already) v) Summer 2008 is opportunity for next annual request. vi) February 2007 vii) Ongoing UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 17 of 18 Kohls Group Consulting
UWM Helen Bader School of Social Welfare 2007-09 strategic objectives sorted by expected completion dates Table Version 1, 2.7.07 Year Year One Year Two Year Three Semester Spring 2007 Fall 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010 Ongoing TBD Total number of objectives with deadlines in the semester indicated. 9 12 10 6 1 4 0 4 5 TBDs Actual objectives with deadlines in the semester indicated. 1B3a 1Fc 3A part 1 3Da 3E part 1 4B part 1 4Dii 4Div 4Dvi 1Fa,b,c 1H 2G part 1 2H part 1 3A part 2 3E - part 2 3G 4A part 2 4B part 2 4C part1 4Di 4Diii 1A3 1A4 1B1a,b,c 2H part 2 3A part 3 3Db 4A part 2 4B part 3 4C part 2 4Dv 1A1 1B3 1D 1G 2G part 2 3C part 1 3C part 2 1A2 1B2 a,b,c 2A 3B n/a 1C 1E 3F 2B-F UWM Helen Bader School of Social Welfare Strategic Goals 2/7/07 v6 Page 18 of 18 Kohls Group Consulting