EDUCATION Texas State University, San Marcos, TX Bachelor s of Science 2005 Area of Concentration: Health Information Management

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TSTC Ana Gonzales, RHIT, RHIA, BS, Instructor/HIT 1902 N. Loop 499, Harlingen, Texas 78550 (956) 364-4767 ana.gonzales@harlingen.tstc.edu EDUCATION Texas State University, San Marcos, TX Bachelor s of Science 2005 Area of Concentration: Health Information Management Associate s of Applied Science 1991 Area of Concentration: Health Information Technology Certificate of Completion 1985 Area of Concentration: Medical Records Clerk Texas Southmost College, Brownsville, TX Academic courses 1984 Area of Concentration: Basics AWARDS Registered Health Information Administrator RHIA 2005 Registered Health Information Technician - RHIT 1991 TEACHING EXPERIENCE Instructor Medical Terminology 2017

TSTC PAGE 2 Instructor Medical Terminology 2016 Instructor Medical Terminology 2015 Instructor Medical Terminology 2014

TSTC PAGE 3 Instructor Medical Terminology 2013 Instructor Medical Terminology 2012 Instructor Medical Terminology 2011 Instructor Medical Terminology 2010

TSTC PAGE 4 Instructor 2009 Practicum I Health Information/Medical Records Instructor Health Data Content & Structure 2008 Practicum I Health Information/Medical Records Instructor Health Data Content & Structure 2007 Practicum I Health Information/Medical Records Introduction to Keyboarding

TSTC PAGE 5 Instructor Health Data Content & Structure 2006 Introduction to Keyboarding Instructor Health Data Content & Structure 2005 Medical Terminology Instructor Health Data Content & Structure 2004 Instructor Medical Terminology 2003 Health Data Content & Structure

TSTC PAGE 6 Instructor Medical Terminology 2002 Introduction to Keyboarding Medical Terminology Medical Insurance Health Data Content & Structure Instructor Medical Terminology 2001 RELATED EXPERIENCE Texas State Technical College Instructor/HIT 2001 - present Rio Grande State Center Health Information Management Director 1992-2001 Provided professional administrative leadership to 10 staff members and ensured that daily tasks for the department were carried out; implementation of plans and monitoring all activities necessary for the establishment and efficient operation of a Central Record Service maintaining a Decentralized Record System; ensured that State, Federal and Joint Commission standards were complied with; Provided ongoing training in regards to HIM applications to staff and physicians (provided monthly New Employee Orientation regarding security, confidentiality and basic documentation);

TSTC PAGE 7 coordinated activities of records services with other Administrators and representatives of various agencies; assured the quality of medical records by auditing 10% of retrospective records monthly; departmental performance measures; develop/revised policies and procedures for the department in accordance with TDMHMR Commissioners Rules and Joint Commission standards; prepared and presented monthly performance improvement reports for the Professional Staff Organization (PSO) (MH Timeliness and Completeness Report, Verbal/Telephone Orders); prepared and presented quarterly performance improvement reports for TDMHMR Governing Body (present findings on Management of Information); Team Leader for the Management of Information Joint Commission Team; monitored all medical records forms for compliance to Joint Commission standards; developed the Mental Retardation (MR) HIM department; member of the Medical Records Advisory Committee of TDMHRM; member of the Y2K Committee; implemented templates for transcription; coded diagnoses and entered them into TDMHMR system; completed the daily census report (absence of data analyst); transcribed (absence of transcriptionist or short staffed); implementation of the Digital dictating System (1995); participated in the planning, developing, organizing, implementing and monitoring of the organization-wide efforts required for the initial Joint Commission survey certification during March 1993; last survey was April 1999, certified with commendations. Valley Baptist Medical Center Research Analyst I 1991-1992 Performed and reported monthly and annual hospital statistics; took minutes for the Surgical Morbidity & Mortality Committee and the Medical Morbidity & Mortality Committee; provided research criteria for physicians; assisted in quality management studies. Valley Baptist Medical Center Emergency Room/Outpatient Clerk 1986-1991 Ensured that all emergency room, day surgery and outpatient records were received at the HIM department daily; responsible for assembling and analyzing all emergency room, day surgery and outpatient records; responsible for retrieving records for

TSTC PAGE 8 the monthly ER Committee meeting; ensured ER physicians completed their records in a timely manner; responsible for filing complete records in the permanent file; participated in the on-call rotation for the retrieval of medical records after hours. Valley Baptist Medical Center Release of Information Clerk 1985-1986 Ensured all consents received were filled out properly before Releasing information (insurance companies, attorneys, physicians offices, other hospital and subpoenas); ensured requests were answered within 48 hours when received; assisted in Public Relations; prepared birth certificates; retrieved records for physicians and other disciplines; retrieved and delivered old charts when a readmission occurred. LANGUAGES English native language Spanish speak fluently and read/write with above-average competence MEMBERSHIPS Rio Grande Health Information Management Association (RGHIMA) Immaculate Heart of Mary Church Pastoral Council Rio Grande Valley Health Information Management Association (RGVHIMA) President May 2014- May 2015