University of San Francisco Pandemic Flu Prevention and Response Plan Functional 1. Assessment Team (Facilities, ESO, Res. Life, Risk Management, HR, Health Promotion Services, Public Safety, Media Relations) 1. Prepare individual school/college/unit Pandemic Flu. Response plans. 2. Develop overall campus plan. 3. Special training/exercises for Emergency Operations Center team. 4. Training/exercises for individual school/college/units. 5. Pre-plan for continuation of critical/essential functions. 6. Develop and implement campuswide Communication at 1. Monitor situation. 2. Regular updates to campus. 1. Continued monitoring. 2. Assessment Team meets; EOC and campus response alerted. 3. Revisit and revise plans. 4. Coordinate with campus clinic and local and regional public agencies. 5. Regular updates to campus. 6. Implement appropriate part of Communication local cases at Dept. of Public Health Stages 1. EOC activated; Assessment Team meets daily. 2. Monitor daily absenteeism reports of staff/faculty/students. 3. Prepare to activate campus and individual unit response plans. 4. In consultation with Public Health, consider: a. Implementing social isolation (cease campus activities). b. Activation of labor pool/reassign staff. c. Activate student/staff support plans. d. Continued coordination and communication with campus. 1. Activate overall campus Emergency Operations 2. EOC coordinates all campus response activities. 3. Monitor daily absenteeism reports of staff/faculty/ students. 4. Consider implementation of social isolation plans (postpone or delay campus classes and other public activities). 5. Continued coordination and communication. 6. Activate student/staff support plans. 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. EOC moves into Recovery mode. 4. Surveillance for subsequent waves of infection. 5. Prepare to deactivate the EOC. 6. Debriefing and After-Action Reports. USF Pandemic Flu Prevention and Response Plan 1
2. Incident Commander (Dir. Public Safety) Continuity Response at 1. Conduct Table Top exercise to plan prevention. 2. Propose/post signage. 3. Define KUSF role in prevention awareness. 1. Communicate with SFDPH and USF Clinic at St. Mary s regarding planning and surveillance. 2. Communicate and benchmark other college Health Services and Office departments. 3. Alert Assessment Team. 4. Establish communication with deans and Director of Public Safety re: status of preparedness. 5. Update emergency action plan with Assessment Team and President s Cabinet as situation evolves. 6. In conjunction with the Assessment Team, issue communication(s) to campus community local cases at Dept. of Public Health Stages 1. Notify SFDPH. 2. Notify University Life and Health Promotion Services (HPS). 3. Notify Residence Life on number of potential contacts that may require isolation. 4. Coordinate campus, department, and/or class notifications/ announcements. 5. Ongoing communications with campus media & community regarding signs/symptoms, protocol for referral of suspected cases. 1. Recommend temporary closure of building(s) and suspension of student and academic activities to President s Cabinet. 2. Implement Emergency Action Plan with Assessment Team & President s Cabinet. 3. Ensure that each Operations Group function is covered. 4. Notify Residence Life of cases needing isolation. USF Pandemic Flu Prevention and Response Plan 2
3. Public Safety at 1. Draft policy on transportation of suspected cases. regarding status of disease spread, selfprotection, and university response (email, Web site, town meetings). 7. Initiate poster, e-mail campaign on selfprotection. 8. Applicable personnel 1. ESO trains dispatchers, security, and police on Pandemic Flu issues. 2. Alert HPS of increased incidence of students with flu-like symptoms requesting transports to USF clinic at St. Mary s. 3. Applicable personnel local cases at Dept. of Public Health Stages 1. Implement policy on transporting individuals to hospitals. 2. Implement the Staff Shortage Plan, as needed. 1. Secure buildings & post signage. 2. Assist USF Clinic at St. Mary s. 3. Only move confirmed cases by means of trained personnel with proper equipment. 4. Advise Incident Commander on the ability to sustain operations (Staff Shortage Plan 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. EOC moves into Recovery mode. 4. Surveillance for subsequent waves of infection. 5. Prepare to deactivate the EOC. 6. Debriefing and After-Action Reports. USF Pandemic Flu Prevention and Response Plan 3
5. Facilities Management 5. Environmental Safety Office (ESO) 2. Identify on-campus sites suitable for Quarantine Centers. at 1. Responsible for purchasing prevention supplies. 1. Plan for distribution of Emergency Supplies, as needed. 4. When transporting people with flu-like symptoms: a. Transporting officers wear N95 masks. b. Transports wear regular facemasks. c. Give regular facemasks to ill persons to wear. Note: EMT recommendation-wear full protective gear: suit, mask, gloves, etc. when transporting possible highly contagious individuals. 1. Identify building ventilation systems. 2. Applicable personnel 1. Assess respiratory protection plan and resources. local cases at Dept. of Public Health Stages 1. Change cleaning & maintenance priorities. status. 1. Stand by to shut off utilities as directed by Incident Commander, if necessary. 1. Assist USF Clinic at St. Mary s. 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. Surveillance for subsequent waves of infection. 4. Debriefing and After-Action Reports. USF Pandemic Flu Prevention and Response Plan 4
at local cases at Dept. of Public Health Stages 2. Arrange for additional medical waste pickups. 3. Develop a training module regarding the use of protective equipment and deploy the training via Blackboard. 4. Prepare an initial supply cache of protective equipment for those depts. that will come in direct contact with ill staff and students (i.e. Public Safety, HR, Residents Life, Facilities Mgt., Bon Appétit, HPS, etc.) and distribute supply. 5. Applicable personnel USF Pandemic Flu Prevention and Response Plan 5
at local cases at Dept. of Public Health Stages 6. President s Cabinet 1. Stay informed. 2. Create policy re: students, faculty, and staff to inform of affected areas. 3. Create policy re: Study Abroad program. 4. Create policy re: international student admissions. 5. Create policy re: International Scholars Program. 1. Receive information from Incident Commander. 2. Review content of internal and external public information bulletins and announcements; work with Media Relations to select appropriate university spokesperson(s) for media reporting. 3. Applicable personnel 1. Activate EOC. 2. Evaluate information on institutional effects of the incident and set response priorities as appropriate. 1. Provide oversight for student, staff, & faculty family notifications, if appropriate. 2. Authorize temporary suspension of classes or closure. 4. Consider restricting movement on and off campus for activities/athletic events. 5. Based on CDC & U. S. State Department recommendations, University recommends campus community not to travel USF Pandemic Flu Prevention and Response Plan 6
at to affected countries. local cases at Dept. of Public Health Stages 6. Applicable personnel 7. Media Relations 1. Draft internal and external bulletins and announcements, with the Assessment Team. 2. Prepare for Media Response Center. 1. Update announcements. 1. Appoint liaison to interface with the Assessment Team. 2. Initiate Media Response Center: coordinate press releases; manage news teams and interviews, etc. 3. Write and record bulletins and updates on the University s Emergency Information Hotlines (1-800-CALL- and Web site. 4. Write scripts for phone tree with approval from Assessment Team. 5. Request faculty and staff report all flu cases to HR. 1. Organize phone banks, if necessary (phone banks can refer callers to emergency services, take messages, support rumor control). 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. Surveillance for subsequent waves of infection. 4. Debriefing and After-Action Reports. USF Pandemic Flu Prevention and Response Plan 7
8. KUSF at 1. Involve in public education plan. local cases at Dept. of Public Health Stages 9. Parking 1. Prepared car pool parking plan for Campus Parking lots. 1. Clear Hayes-Healy Memorial Gym parking lots for medical staging area, as needed. USF Pandemic Flu Prevention and Response Plan 8
10. Residence Life at 1. SFDPH or HPS provides in-service to Resident Advisors and other divisional staff. 2. Pre-identify possible isolation spaces; develop an isolation plan. 3. Identify Residence Life Command Center. Enact planning for the isolation of students: 1. Identify potential rooms and/or buildings to be used for isolated students. Update by semester based on current occupancy. 2. Notify current occupants in spaces that will be needed of the potential or need for them to move. local cases at Dept. of Public Health Stages Enact plan for the isolation of students: 1. Set up Residence Life Command Center and recall applicable personnel. 2. Enact emergency phone contact tree. 1. Activate plan from level 2 to isolate students in conjunction with the guidance from the SFDPH. 1. Damage Assessment. 2. Resumption of education, research, business activities. 3. Surveillance for subsequent waves of infection. 4. Debriefing and After-Action Reports. 3. Applicable personnel 4. Post symptom/travel notices from SFDPH at entrances to residence halls. 11. Dining Services/ Bon Appétit 1. Confirm current emergency food supply. 2. Review food handling procedures and use of personal protective 1. Ensure emergency response menu is planned for various degrees of need. 2. Stockpile additional foodstuffs and water. 1. Implement meal delivery service for isolated students. USF Pandemic Flu Prevention and Response Plan 9
at equipment (ppe) with staff. 3. Place hand sanitizers at all prep stations. 4. Applicable personnel local cases at Dept. of Public Health Stages 3. Ensure food delivery process is planned and delivery supplies are on hand. 4. Implement Pandemic Flu Response 12. Human Resources and Risk Management 1. Review and Update Business Continuity Plan (BCP). 1. Update BCP. 2. Monitor faculty/staff entering from affected regions and/or monitor dept. with ill personnel. 3. Prepare call-off policy (events, travel, etc). 4. Upon request, assist depts. in identifying back-up personnel for critical functions. 1. Implement BCP as appropriate. 2. Review situation and activate call-off policy if necessary. 3. Review/revise other relevant policies as necessary. 1. Implement BCP as appropriate. 2. Review situation and activate call-off policy if necessary. 3. Review/revise other relevant policies as necessary. 5. Update sick leave and other relevant policies as appropriate. 6. Update illness/ notification and documentation guidelines as appropriate. USF Pandemic Flu Prevention and Response Plan 10
13. USF Clinic at St. Mary s Hospital at 1. In-service training on symptoms, profile, screening and treatment. 2. Coordinate with St. Mary s Hospital Response 3. With UL, develop policy for communication with parents of students & responsible parties. If USF Clinic Function is on USF property: 1. Post notice at clinic entrance for patients who meet profile to go directly to reception desk. 2. Mask patient. 3. Screen patient using SFDPH profile criteria. 4. With positive profile screen, transport to St. Mary s Emergency Department. 5. With positive profile screen, contact SFDPH regarding patient contacts. 6. With positive profile screen, notify HPS Director. 7. Standard precautions in place. 8. N95 masks local cases at Dept. of Public Health Stages 1. Regularly update HPS Director. 2. Establish phone triage process with HPS. 3. Notify HPS Director of hospital shutting down to admits. 1. Contact Coroner s office as necessary. USF Pandemic Flu Prevention and Response Plan 11
14. Information Technology 15. Dean of Students and Associate Vice President for University Life at 1. Identify tools for: a. Work at home. b. Call Center operation. c. Distance Learning. 2. Train key staff and faculty in use of tools. 3. Support Risk Management on BCP. 1. SFDPH or HPS provides in-service to Resident Advisors and other Divisional staff. available. 9. Follow State and SFDPH protocol for patient testing. 10. Monitor clinic workers. 1. Practice work at home/distance learning through planned drills. 2. Obtain and implement new resources/services required by BCP. 1. Monitor students entering from affected regions and/or monitor dept. with ill personnel. 2. Liaison to student leadership. 3. Identify division personnel available for telephone support work. 4. Applicable personnel local cases at Dept. of Public Health Stages 1. Arrange for emergency telephone lines, wireless networking, and laptop computers as needed at EOC and isolation areas. 1. Work with Media Relations and HPS on all communications to students. 2. Support the monitoring/delivery of medications, other goods, and services to isolated cases. 3. Assist with relocation of students for isolation. 4. Assist with telephone 1. Identify student events where confirmed cases have attended. USF Pandemic Flu Prevention and Response Plan 12
16. International Student and Scholar Services (ISSS) at 1. Keep informed from U.S. Department of State, SEVP, and SF Department of Public Health. 2. Inform incoming students/faculty of health resources and insurance information in the U.S. (ISO program + online resources). 1. When appropriate, extend communication of resources and support to international students/faculty from affected countries/regions. 2. Respond to inquiries from prospective students/visiting scholars and/or concerned international families. local cases at Dept. of Public Health Stages consultation and support for parents and families. 1. If international student is confirmed as ill, contact student and determine if communication with family is necessary. Work with ORL to address accommodation needs. 2. Respond in collaboration with ORL on any institutional action; determine if temporary accommodations are needed for international students. 1. Monitor status of students/faculty. If planning on traveling/ leaving USF, create a contact tracking system to maintain communication & provide updates, if needed, to SEVIS. 2. If USF closes residence halls, work with ORL staff to determine if temporary accommodations are possible. 3. Track alerts/updates from SEVP regarding regulatory advice/special procedures; if online classes implemented, monitor the time duration and if needed, confer with government officials to receive approval USF Pandemic Flu Prevention and Response Plan 13
17. Center for Global Education at 1. Keep informed from U.S. Department of State and SF Department of Public Health. 2. Inform students traveling abroad of risks and prevention (predeparture orientation + online resources). 1. Begin the process of decision-making on effected programs that are being implemented in the next 2-3 months. 2. Continue to update students traveling abroad of risks and prevention. 3. Respond to inquiries from concerned family members. local cases at Dept. of Public Health Stages 1. Consider withdrawing students from study abroad programs depending on WHO 2. Provide update to family/emergency contact on file for students in effected areas. for policy exemption under the circumstances. 4. Identify staffing process to maintain access for students on campus (e.g., immigration processes); essential personnel. 1. Staff conducts operations from offcampus; nonessential personnel. USF Pandemic Flu Prevention and Response Plan 14