New Medi-Cal Rules For People with Disabilities and Seniors In Los Angeles County

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New Medi-Cal Rules For People with Disabilities and Seniors In Los Angeles County Most people with disabilities and seniors must enroll in a Medi-Cal Health Plan. You must enroll by the end of your birthday month, between June 2011- May 2012. This information can help you decide which Medi-Cal Health Plan is best for you. If you are already in a Plan, you do not have to do anything. If you live in Los Angeles County, you must choose Health Net or L.A. Care Health Plan. These are Medi-Cal Health Plans. You will still have Medi-Cal in both of these Plans. To learn about these Plans, call Health Net: 1-800-675-6110 L.A. Care Health Plan: 1-888-839-9909 To enroll in either Plan, call Health Care Options: 1-800-430-4263 If you do not enroll in Health Net or L.A. Care Health Plan by the end of your birthday month, we will enroll you in one of them. Please look inside for details and phone numbers.

Choosing a Medi-Cal Health Plan in Los Angeles County: Use the chart below to compare Medi-Cal Health Plans. Choose the Plan that includes the doctors that are most important to you. Ask your doctors which Plans they take. Or call the Plan and ask. If a doctor you use is not in the Plan, you may still be able to see him or her. Ask your doctor. If you get care through a special program (like CCS, GHPP, or Waiver), your care for those conditions will not change. But, you will get other care through a Medi-Cal Health Plan. To enroll in a Plan, call Health Care Options at 1-800-430-4263 and enroll on the phone. Or use the enrollment form that came in this envelope. 15-45 days after you enroll, your new Plan will send you a membership card. While you are waiting for it, keep using the doctors and hospitals you use now. Basic Services Health Net 1-800-675-6110 www.healthnet.com Medi-Cal Health Plans L.A. Care Health Plan 1-888-839-9909 www.lacare.org Basic Medi-Cal Benefits 24-Hour Advice Nurse Interpreter Services To Get a List of Preferred Drugs Costs to You Cost for Doctor Visits Cost for Drugs Same 1-800-675-6110 Same 1-888-839-9909 Kaiser Medi-Cal Health Plan is available to a limited number of people with Medi-Cal. To be eligible, you must have had coverage through Kaiser in the past 6 months, must have it currently, or you must have an immediate family member currently enrolled in Kaiser. To get Kaiser, you must first enroll in L.A. Care Health Plan.

Health Net Hospitals you can go to for medical care are listed below. You will usually go to the hospitals that your doctor works with. For hospitals where you can go for mental health care, call 1-800-854-7771. Alhambra Hospital Medical Center Bellflower Medical Center Beverly Hospital Brotman Medical Center California Hospital Medical Center Children s Hospital of Los Angeles Inter-Community Campus Queen of the Valley Campus City of Hope National Medical Center Community & Mission Hospital Doctors Hospital of West Covina Downey Regional Medical Center East Los Angeles Doctors Hospital East Valley Hospital Medical Center Encino Tarzana Regional Medical Center Foothill Presbyterian Hospital Garfield Medical Center Glendale Memorial Hospital Good Samaritan Hospital Greater El Monte Community Hospital Harbor UCLA Medical Center Hollywood Presbyterian Medical Center Ingleside Hospital LAC - Martin Luther King Jr. Multi-Service Ambulatory Care Center (MLK-MACC) LAC + USC Medical Center Lakewood Regional Medical Center Lancaster Community Hospital Long Beach Memorial Medical Center Los Alamitos Medical Center Memorial Hospital of Gardena Methodist Hospital of Southern California Miller Children s Hospital Mission Community Hospital Monterey Park Hospital Olive View UCLA Medical Center Orthopedic Hospital Pacific Alliance Medical Center Pacific Hospital of Long Beach Pacifica Hospital of the Valley Ponoma Valley Hospital Medical Center Providence Holy Cross Medical Center Providence St. Joseph Medical Center Providence Tarzana Medical Center Rancho Los Amigos Medical Center St. Francis Medical Center St. Vincent Medical Center Suburban Medical Center Temple Community Hospital Tri City Regional Medical Center Valley Presbyterian Hospital Verdugo Hills Hospital Washington Medical Center White Memorial Medical Center Whittier Hospital Medical Center

L.A. Care Health Plan Alhambra Hospital Medical Center Antelope Valley Hospital Barlow Respiratory Hospital Bellflower Medical Center Beverly Hospital Brotman Medical Center California Hospital Medical Center Casa Colina Rehabilitation Hospital Centinela Hospital Medical Center Children s Hospital of Los Angeles Inter-Community Campus Queen of the Valley Campus City of Angels Medical Center Community Hospital of Huntington Park Community Hospital of Long Beach Doctors Hospital of West Covina East Los Angeles Doctors Hospital East Valley Hospital Medical Center Encino-Tarzana Regional Medical Center Foothill Presbyterian Hospital Garfield Medical Center Glendale Adventist Medical Center Glendale Memorial Hospital & Health Center Good Samaritan Hospital Greater El Monte Community Hospital Harbor UCLA Medical Center Hollywood Community Hospital Hollywood Presbyterian Medical Center Huntington Memorial Hospital LAC - Martin Luther King Jr. Multi-Service Ambulatory Care Center (MLK-MACC) LAC + USC Medical Center Lakewood Regional Medical Center Lancaster Community Hospital Long Beach Memorial Medical Center Los Angeles Community Hospital Los Angeles Metropolitan Medical Center Marina Del Rey Hospital Memorial Hospital of Gardena Methodist Hospital of Southern California Miller Children s Hospital Mission Community Hospital Mission Community Hospital Panorama Mission Hospital of Huntington Park Monterey Park Hospital Northridge Hospital Medical Center Norwalk Community Hospital Olive View UCLA Medical Center Olympia Medical Center Orthopedic Hospital Pacific Alliance Medical Center Pacific Hospital of the Valley Pacifica Hospital of Long Beach Pomona Valley Hospital Medical Center (Continued on next page)

L.A. Care Health Plan (Continued) Providence Holy Cross Medical Center Providence St. Joseph Center Rancho Los Amigos National Rehabilitation Center San Dimas Hospital San Gabriel Valley Medical Center San Pedro Peninsula Hospital San Vicente Hospital Specialty Hospital St. Francis Medical Center Lynwood St. Mary Medical Center Long Beach St. Vincent Medical Center Suburban Medical Center Temple Community Hospital USC University Hospital Valley Presbyterian Hospital Verdugo Hills Hospital West Hills Hospital & Medical Center White Memorial Medical Center Whittier Hospital Medical Center Find a primary care doctor with disability access Use this link to find a primary care provider who has accessible parking, waiting areas, exam rooms, tables and scales, restrooms, or buildings. http://www.lacare.org/members/medi-cal/findadoctor

Useful Phone Numbers Denti-Cal Information about dental care that is covered by Medi-Cal for people under age 21 Los Angeles County Community and Senior Services Information and referrals to many services for people with disabilities and seniors Los Angeles County Department of Mental Health Information about mental health services Substance Abuse Prevention and Control Help with alcohol and drug problems 1-800-322-6384 1-213-738-2600 1-800-854-7771 1-800-564-6600 If You Have a Problem with Medi-Cal, your Plan, or Getting Care Help Center Help if your Medi-Cal Health Plan denies the services you need Medi-Cal Managed Care Ombudsman Help if you have a problem you cannot solve with your Plan Medi-Cal State Hearing File an appeal if your Plan denies the services you need Health Net Help if you have a problem with Health Net L.A. Care Health Plan Help if you have a problem with L.A. Care Health Plan 1-888-466-2219 1-888-452-8609 1-800-952-5253 1-800-675-6110 1-888-839-9909 The information on these pages is as accurate as possible as of September 2010.