Experiences with Work

Experiences with Work Teresa A. Keenan January 2016

Table of Contents Table of Contents Page Executive Summary 3 Introduction 4 Key Findings 5 Detailed Findings 7 Today s Workforce 7 Recent and Current Job Seekers 15 Future Job Seekers 20 Appendix 31 2

EXECUTIVE SUMMARY 3

Introduction Executive Summary In November 2015, AARP Research contracted with Phi Power Communications, Inc. to conduct a survey among U.S. adults ages 35-64 to learn more about their experiences with work. A 10-minute online, unbranded survey was in field from November 8 to November 14, 2015. The final nationally-representative sample of 1,291 adults 35-64 was quota-matched to 2014 U.S. Census figures on age, gender, education (as a proxy for income), and region. Respondents were asked about job-search topics such as how they found their current job and the likelihood of their looking for a new job next year, their satisfaction with aspects of the work environment, reasons they might consider looking for another job, what obstacles they believe they might encounter in doing so, and what tools they would use or have used in a recent job search. This report includes sections on today s workforce, recent or current job seekers, and future job seekers. 4

Key Findings Executive Summary Among respondents ages 35-64, nearly three in ten are retired, not working (14%) or report their employment status as other (such as homemakers) (14%), suggesting that members of both groups are out of the paid labor force. Of the remaining work-inspired population, more than six in ten (62%) are working now, one in seven (15%) are hoping to get a job soon, and four in ten (39%) anticipate looking for a job in 2016. Among those respondents who are currently working, two-thirds (66%) have been in their job for five or more years and report being moderately satisfied, but only about half (49%) believe they have an opportunity to advance. Current and future job seekers are primarily after the same thing more money. But results from this study also indicate that those who are likely to look for a new job in 2016 are less satisfied than those who intend to stay put in their current job with their opportunities to grow in their career, their work/life balance, their relationship with their boss, and the degree of challenge they have in their work. They also feel less valued at work, in terms of their opinions being valued and their being listened to by others. 5

Key Findings Executive Summary But, finding a new job is not easy. On average, it takes 7 months to find a new job. Online job listing sites are used most often and are reported to be the most effective in helping find a job. Personal contacts are also seen as highly effective. As for networking, taking a temporary position is seen as the best way to network followed by attending job fairs and career related events. When assessing obstacles that stand in the way of finding a new job, although technology does not seem to intimidate many these days, the fear of age discrimination is very real, and specifically among those 55 or older. In addition, among those currently unemployed, four in ten believe they may be underqualified. 6

DETAILED FINDINGS: TODAY S WORKFORCE 7

Employment Status Detailed Findings Most adults 35-64 work More males than females are in the workforce The workforce skews younger, more 35-44 than 55-64 The majority earn over $50k a year Employment Status By Gender 57% Males 43% Females 38% Base: Total Respondents (n=1,291) Q5: Are you currently employed? 62% Composition of Employed Currently employed Not currently employed By Age 36% 35-44 37% 45-54 27% 55-64 By Income 13% <$25k 28% $25k-$50k 40% $50k-$100k 18% $100k+ 8

Length of Employment Detailed Findings Of those employed, about one in ten (9%) started a new job last year, with women more likely than men (11% vs. 6%) to report doing so. The majority (66%) have been in the same job for more than five years. Those age 45 and older are more likely than their younger counterparts (35-44) to have been at their job for more than 10 years (50% vs 30%, respectively). Length of Employment in Current Job 80% 9% Less than one year 66% More than five years 60% 40% 44% 20% 0% 5% 4% Less than 6 mos 6 mos to less than one year 14% 11% One to less than three years Three to less than five years 22% Five to less than ten years Ten years or more Base: Currently Employed; n=797 Q6: How long have you been in your current job? 9

Job Search Time Detailed Findings There is very little variance in the length of time it takes to find a job. When looking back over the past 10 years, on average, six in ten (60%) find a job in less than three months. 100% Length of Time to Find Current Job 80% 60% 40% 60% Average: 7.3 months 20% 0% Less than three months 17% Between three months and less than six 10% Between six months and less than one year 6% 7% Between one and less than three years More than three years Base: Currently Employed; n=797 Q8: How long were you looking for your current job? 10

Satisfaction with Current Job Detailed Findings Although many have found a safe job with an easy commute and work with people they like, less than half feel appreciated or compensated fairly or feel they have a chance to advance. Satisfaction with Job On-the-job safety 75% 19% 6% Commute time to/from work 71% 21% 8% Camaraderie/frndshp colleagues/co-wkrs 67% 26% 6% Relationship w/ boss/manager/supervisor 65% 26% 10% Work-life balance 64% 26% 10% Fulfillment/meaningfulness of work 63% 26% 11% Flexibility (hours, telecommuting, etc) 63% 25% 13% Degree of challenge 59% 30% 10% Recognition/reward for my work effort 49% 32% 19% Benefits (health care, retirement, etc) 48% 27% 25% Money/salary 44% 33% 23% Growth in career path/opp. to advance 44% 32% 24% Base: Currently Employed; n=797 Q9: How satisfied would you say you are with your current job in terms of? 0% 25% 50% 75% 100% Extremely/Very Somewhat Not Very/Not At All 11

Work Environment Detailed Findings Three-fourths of those in the workforce feel a sense of independence at work and believe they are valued, but less than half believe they have opportunities for advancement. How They Perceive Their Work Environment In my job, I am able to make many decisions on my own. 76% 14% 10% People listen to me at work. 73% 19% 8% My opinion is valued at work. 73% 16% 11% I have opportunities for advancement at work. 49% 24% 27% Base: Currently Employed; n=797 Q10: For each of the following statements, please check your level of agreement with it. 0% 25% 50% 75% 100% Strongly/Somewhat Agree Neutral Strongly/Somewhat Disagree 12

Variations within the Workforce Detailed Findings Among those currently employed, four in ten (39%) are likely to be looking for a new job in 2016. But, when comparing those who are planning to stay put and those who are likely to look for a new job, those who are likely to look are less satisfied and feel less valued than do their counterparts. 100% Top 2 Box Satisfaction Top 2 Box Value 80% 72% 72% 66% 80% 79% 60% 51% 40% 20% 52% 33% 54% 48% 62% 63% 0% Work/Life Balance Growth Opportunities Relationship with Boss Degree of challenge My opinion is valued People listen to me at work Base: Currently Employed; n=797 Q9/Q10: Attributes of greatest variance between segments Staying Put (n=483) Likely to Look (n=314) 13

The Employment Audience Detailed Findings Adults 35-64 62% Currently Employed 15% Currently Looking for a Job 39% Total Likely to be Looking in 2016 Base: Total Respondents (n=1,291) Q5: Are you currently employed? Q6. How long ago employed? Q11. Last time looked? Q15. Intent to look in 2016? 14

DETAILED FINDINGS: RECENT/CURRENT JOB SEEKERS 15

Composition of Recent/Current Seekers Detailed Findings Current job seekers includes those who are employed (7%) and unemployed (8%). Combining those who were recently employed with those currently seeking a job provides a unique view on how the job market is currently approached. Recent Seekers Employed (n=67) Current Seekers Unemployed (n=108) + Employed (n=90) Who s Looking Base: Total Respondents (n=1,291) 5% 15% 20% Q5: Are you currently employed? Q6. How long have you been in your current job? Q11: How long ago were you actively looking for another job? Composition By Gender 45% Males 55% Females By Age 42% 35-44 36% 45-54 22% 55-64 By Income 31% <$25k 33% $25k-$50k 29% $50k-$100k 4% $100k+ 16

Job Search Motivation Detailed Findings Among those who were recently or are currently looking for a job, Better Pay is a key driver. After that, though, their motivation is highly individualized with many different reasons cited; a job that provides Better Benefits or a better Work-Life Balance are high on the list. Reasons for Job Search Better pay/salary 48% Better benefits Work-life balance Career growth potential Job fulfillment Better work environment More flexible schedule Commute time to/from work Relationship with boss/manager/supervisor 29% 27% 26% 24% 24% 21% 14% 14% Other 3% 0% 20% 40% 60% 80% 100% Base: Total Recent/Current Job Seekers (Employed Less Than 1 Year or Currently Looking); n=264 Q12: Why did you decide to look for another job? 17

Job Search Tools Used Detailed Findings Online Job Listing Sites are the most commonly used tool among job seekers. Personal contacts, Company Listings, and Newspapers or magazines also top the list. Job Search Tools Online job listing sites Personal contacts/friend or colleague Company career listings Newspapers or magazines 40% 33% 32% 62% Most Effective Tools % Ranked First Internal job listing site Social media (Facebook, LinkedIn, etc) 27% 26% Online Job Sites: 20% Local/regional/nat. gov. workforce site In-person events 25% 21% Personal Contacts: 20% Online resume/interview assistance Professional organization websites 18% 16% Newspaper/Mag: 10% Online career fair 15% Worked with a recruiter 13% Company newsletters 10% Discussion groups 5% Podcasts/videocasts 3% e-coach 2% 0% 20% 40% 60% 80% 100% Base: Recent/Current Job Seekers (Employed Less Than 1 Year or Currently Looking); n=264 Q13: Which of the following tools did you use in your most recent job search? Q14: Please select three tools you found to be most effective for you in your most recent job search. 18

Most Successful Tools Detailed Findings Among those who recently found a job, they credit Online Job Listing Sites more often than any of the other tools about which they were asked. That said, one-quarter (25%) do not appear to have used any of these tools to find their most recent job. Tools Successful In Finding Current Job Online job listing sites 28% Personal contacts/friend or colleague 18% Newspapers or magazines Company career listings Worked with a recruiter In-person events Internal job listing site Social media (Facebook, LinkedIn, etc) Professional organization websites Online career fair 6% 6% 6% 5% 3% 3% 2% 1% None of the above 25% Base: Employed 1 Year or Less: n=67 (***note: small sample size) Q7: How did you find your current job? 0% 20% 40% 60% 80% 100% 19

DETAILED FINDINGS: FUTURE JOB SEEKERS 20

Composition of Future Seekers Detailed Findings Of those who anticipate looking for a job in 2016, more than six in ten (62%) are currently employed, while nearly four in ten (38%) are currently unemployed. Currently Employed (n=314) Currently Unemployed (n=190) Who Will be Looking Base: Total Respondents (n=1,291) 24% 15% 39% Q5: Are you currently employed? Q6. How long have you been in your current job? Q11: How long ago were you actively looking for another job? Composition By Gender 49% Males 51% Females By Age 46% 35-44 34% 45-54 20% 55-64 By Income 25% <$25k 31% $25k-$50k 31% $50k-$100k 11% $100k+ 21

Reasons for Future Job Search Detailed Findings Future Job Seekers are overwhelming looking for Better Pay. Beyond money, they are looking for more enjoyable work, better benefits, and more flexibility, to name a few. More money More enjoyable work Better health benefits New line of work More job flexibility Work - Life balance Career advancement Commute time Better retirement benefits More challenge at work Better relationship with boss/ manager Expecting job loss/ layoffs Better relationships with coworkers Why Plan to Look for New Job 30% 28% 25% 25% 24% 21% 16% 15% 11% 9% 9% 6% 74% 0% 20% 40% 60% 80% 100% Base: Future Job Seekers: n=504 Q16: You said you are (somewhat/very/extremely) likely to be actively looking for a new job in 2016. From the list below, please select the top three reasons you expect to look for a new job. 22

Reasons for Future Job Search By Employment Status Detailed Findings It appears motivation for a new job differs by current employment status. Although both are looking for more money, those who are currently employed are more focused on Career Advancement and Benefits whereas those who are unemployed are looking for a job that offers better Work-Life Balance and More Flexibility. Better relationship with boss/ manager Better relationships with coworkers Employed Future Job Seeker (n=314) More money Career advancement Better health benefits More enjoyable work Work - Life balance New line of work More job flexibility Commute time Better retirement benefits More challenge at work Expecting job loss/ layoffs Other Why Plan to Look for New Job 10% 20% 17% 16% 16% 13% 15% 5% 13% 4% 11% 6% 7% 3% 5% 7% 21% 21% 28% 28% 25% Base: Future Job Seekers: n=504 Q16: You said you are (somewhat/very/extremely) likely to be actively looking for a new job in 2016. From the list below, please select the top three reasons you expect to look for a new job. 28% 31% 31% Unemployed Future Job Seeker (n=190) 34% 37% 73% 77% 0% 20% 40% 60% 80% 100% 23

Type of Position Detailed Findings The type of job desired is also significantly influenced by whether the person is currently employed or not. While those currently employed will be looking for traditional full-time and part-time work, those currently unemployed appear to be open to a variety of work scenarios. 100% Job Preference 80% 77% 60% 62% Future Job Seeker (n=504) Employed Future Job Seeker (n=314) 40% 38% 34% Unemployed Future Job Seeker (n=190) 20% 0% 21% 16% 13% 10% 6% 7% 3% 3% 4% 3% 1% 1% 0% 1% Full-time Part-time Be own boss Temp/ contractor Temp to permanent Work share Base: Future Job Seekers: n=504 Q18: What sort of job would you prefer to have? 24

Line of Work Detailed Findings Those who are currently unemployed are less clear about the line of work they are seeking. And, although those currently working are more likely to stay in the same industry than not, it s important to note that roughly one-third (35%) are not sure which direction they want to go yet. 80% Plans to Stay or Leave Current Industry 60% 40% 34% 46% 33% 42% 35% 52% 20% 15% 24% 19% 0% Remain in current industry Move to new industry Don't know Future Job Seeker (n=504) Employed Future Job Seeker (n=314) Unemployed Future Job Seeker (n=190) Base: Future Job Seekers: n=504 Q17: Do you expect to remain in the same industry where you work now? 25

Networking Detailed Findings Identical to current job seekers, those who anticipate looking for a job in 2016 will most likely look for temporary work and/or at job fairs and career events to help them network. Most Effective Form of Networking Taking temporary/part-time position at company Job fairs and career-related events 40% 46% LinkedIn, Facebook, or other social media Meeting people at conferences/seminars Volunteering in field in which seek to work Informal meetings after work or on weekends with friends/colleagues Professional group membership Discussion groups/forums 24% 24% 21% 17% 14% 11% Blogging or tweeting 3% Base: Future Job Seekers: n=504 Q20: What do you think are the TWO most effective ways to network in your field? 0% 20% 40% 60% 80% 100% 26

Networking By Employment Status Detailed Findings Those currently unemployed appear to be able to put more time and effort into seeking part-time work or attending job fairs as a way of networking to a greater degree than do those who are currently working. Most Effective Form of Networking Taking temporary/part-time position at company Job fairs and career-related events LinkedIn, Facebook, or other social media Meeting people at conferences/seminars Informal meetings after work or on weekends with friends/colleagues Volunteering in field in which seek to work Professional group membership Discussion groups/forums Blogging or tweeting 39% 35% 28% 17% 28% 18% 22% 9% 17% 27% 16% 10% 12% 8% 3% 5% 57% 48% Employed Future Job Seekers (n=314) Unemployed Future Job Seekers (n=190) Base: Future Job Seekers: n=504 Q20: What do you think are the TWO most effective ways to network in your field? 0% 20% 40% 60% 80% 100% 27

Online Sources Detailed Findings With the exception of LinkedIn, more heavily used by those currently employed, the online sources future job seekers use does not change by employment status, even though many of them have not changed jobs in five or more years. 100% 80% 60% 67% 69% 65% Online Sources Used Future Job Seekers (n=504) Employed Job Seekers (n=314) Unemployed Job Seekers (n=190) 40% 20% 33% 40% 20% 30% 29% 28% 29% 29% 28% 28% 27% 27% 25% 26% 25% 25% 24% 23% 19% 19% 11% 10% 9% 8% 10% 3% 12% 12% 0% Facebook LinkedIn Twitter Monster. com Indeed. com CareerBuilder. com Google+ Pinterest Simply Hired Glassdoor None Base: Future Job Seekers: n=504 Q21: Which of the following do you currently use? 28

Obstacles Total Respondents Detailed Findings Regardless of the respondent s desire to find a new job, the overwhelming obstacle people anticipate is Age Discrimination. This sense of discrimination increases significantly with age. What May Hinder Getting a New Job My Age 42% By Age Not being offered enough money Poor local/ regional labor market No full time jobs with benefits 24% 23% 37% 30-44 45-54 55-64 20% 42% 62% Being Overqualified 22% Being Underqualified 21% Inability to relocate 21% Need to update technology skills 19% Offered different benefits Cannot describe strengths in interview Not knowing current jargon 7% 14% 13% 0% 20% 40% 60% 80% 100% Base: Total Respondents: n=1,291 Q19: When looking for a job, what do you think may be an obstacle? 29

Obstacles Job Seekers Detailed Findings Among those who anticipate looking for a job in 2016, similar obstacles surface, with Not Enough Money and Age Discrimination continuing to be cited most as to what may hold them back from getting a new job. What May Hinder Getting a New Job My Age Not being offered enough money 37% 40% Poor local/ regional labor market No full time jobs with benefits Being Overqualified Being Underqualified Inability to relocate Need to update technology skills 29% 28% 24% 27% 21% 21% Offered different benefits Cannot describe strengths in interview 13% 18% Not knowing current jargon 8% Base: Future Job Seekers: n=504 Q19: When looking for a job, what do you think may be an obstacle? 0% 20% 40% 60% 80% 100% 30

APPENDIX 31

DEMOGRAPHIC PROFILE 32

Demographic Profile Demographic Profile Age: Of the 1,291 respondents completing our Experiences with Work survey, about one-third (32%) are 35-44 years of age, one-third (35%) are 45-54, and one-third (33%) are 55-64 years of age. Gender: There is a roughly fifty: fifty split on gender (men: 49% and women: 51%). Income: In terms of annual household income, slightly more than one-fifth (22%) reported incomes of less than $25,000. Additionally, roughly three in ten (29%) reported incomes between $25,000 and $49,999, one-fifth (20%) between $50,000 and $74,999, and one in seven (14%) between $75,000 and $99,999. One in seven (14%) respondents reported an annual household income of $100,000 or more. Education: Four in ten (40%) respondents have a high school education (37%) or less than high school (3%), while nearly half (48%) have some college or technical training (24%) or are college graduates (24%). One in eight (12%) have postgraduate training or hold a professional degree. 33

Demographic Profile, continued Demographic Profile Race or Ethnicity: One in nine (11%) respondents report being of Hispanic origin. In a separate question, nearly eight in ten (78%) respondents say they consider themselves to be White, more than one in six (17%) consider themselves to be Black or African American, three percent consider themselves Asian or Pacific Islander, and one percent consider themselves to be Native American or Alaska Native. Another one percent of respondents identify as being of a mixed racial background. Marital Status: Slightly more than half (56%) of respondents are married, onequarter (24%) are never married, more than one in seven (15%) are divorced, three percent are widowed, and two percent are separated. Employment Status: Sixty-one percent are employed either full-time (47%) or parttime (14%), while one in seven (14%) are retired and not working. One in seven (14%) report other employment (such as homemaker), one in ten (10%) are unemployed and looking for work, and one percent report being retired, but still working full- or part-time. 34

ANNOTATED QUESTIONNAIRE 35

Annotated Questionnaire Questionnaire AARP Experience with Work Survey Annotated Questionnaire (n=1,291) This research study is about people s attitudes and behaviors as they relate to their everyday lives and their experiences with work and searching for jobs. The survey will take approximately 10 minutes and the information that you provide will be kept confidential - your name will not be associated with your individual responses. This survey is designed for laptop, notebook, and desktop computers; if you currently are NOT using one of those types of computers, please stop and take this survey when you are on one of those. When you are ready to proceed, please MAXIMIZE your screen, then click on the NEXT button. 36

Annotated Questionnaire Questionnaire Q1. Are you male or female? Male 49% Female 51% Q2. What was your age on your LAST birthday? 35-44 32% 45-54 35% 55-64 33% Q3. What is the highest level of education that you completed? Less than high school 3% High school graduate 37% Some college or technical training beyond high school 24% College graduate 24% Post-graduate training or professional degree 12% Q4. In which state do you live? 37

Annotated Questionnaire Questionnaire Current Job Situation Q5. Are you currently employed? Yes 62% No 38% Q6. (If Q5=yes), How long have you been in your current job? (n=797, currently employed) Less than six months 5% Between six months and less than one year 4% Between one and less than three years 14% Between three and less than five years 11% Between five and less than ten years 22% Ten years or more 44% Q7. (If Q6=less than six months or between six months and one year), How did you find your current job? (n=67, those in current job less than one year). Please check all that apply. // RANDOMIZE THE RESPONSES Online job listing sites 28% Company career listings 6% Personal contacts/referrals from friends or colleagues 18% Social media (such as Facebook, LinkedIn, etc ) 3% In-person events 5% Online career fair 1% Newspapers or magazines 6% Worked with a recruiter 6% Professional organization websites 2% Local/regional/national governmental workforce sites ---- Internal job listing site 3% None of the above 25% 38

Annotated Questionnaire Questionnaire Q8. How long were you looking for your current job? (n=797, currently employed) Less than three months 60% Between three months and less than six months 17% Between six months and less than one year 10% Between one and less than three years 6% More than three years 7% Q9. How satisfied would you say you are with your current job in terms of? (n=797, currently employed) // RANDOMIZE THE RESPONSES Extremely Satisfied (5) Very Satisfied (4) Somewhat Satisfied (3) Not very Satisfied (2) Not at all Satisfied (1) A Money/salary 14% 30% 33% 16% 7% B Benefits (e.g., health care, retirement plan, 20% 28% 27% 13% 12% etc ) C Fulfillment/meaningfulness of the work you 27% 36% 26% 6% 4% do D Camaraderie among colleagues 29% 38% 27% 3% 3% E Flexibility (hours, telecommuting options, 31% 32% 25% 8% 5% etc ) F Growth in career path/opportunities to 17% 27% 32% 15% 10% advance G Relationship with your 29% 36% 26% 5% 5% boss/manager/supervisor H Commute time to/from work 41% 30% 21% 5% 3% I Recognition/reward for my work effort 18% 31% 32% 12% 8% J Work-life balance 27% 37% 26% 7% 3% K Degree of challenge 22% 37% 30% 7% 4% L On-the-job safety 38% 37% 20% 4% 2% 39

Annotated Questionnaire Questionnaire Q10. For each of the following statements, please check the box noting your level of agreement with it. (n=797, currently employed) // RANDOMIZE THE RESPONSES Strongly agree (5) Somewhat agree (4) Neither agree nor disagree (3) Somewhat disagree (2) Strongly disagree (1) A People listen to me at work. 36% 37% 19% 8% 8% B My opinion is valued at work. 37% 36% 16% 7% 4% C I have opportunities for advancement at 23% 27% 24% 14% 13% work. D In my job, I am able to make many decisions on my own. 41% 36% 14% 5% 5% Previous Job Searches Q11. (Skip if Q6=less than one year), How long ago were you actively looking for another job? (n=1,224 in current job more than six months plus not employed) I am currently actively looking for another job 15% Less than six months ago 8% Between six months and less than one year ago 5% Between one and less than three years ago 9% Between three and less than five years ago 10% Between five and less than ten years ago 15% Ten years or more 36% 40

Annotated Questionnaire Questionnaire Q12. Why did you decide to look for another job? (n=1,291) Please check all that apply. // RANDOMIZE THE RESPONSES Better pay/salary 43% Better benefits 19% Job fulfillment 17% Better work environment 19% More flexible schedule 18% Career growth potential 16% Relationship with your boss/manager/supervisor 9% Commute time to/from work 11% Work-life balance 21% Other (please explain) 6% Q13. Which of the following tools did you use in your most recent job search? Please check all that apply. // RANDOMIZE THE RESPONSES Total (n=1,291) Of those looking (n=264) Online job listing sites 43% 62% Company career listings 22% 33% Personal contacts/referrals from friends or colleagues 39% 40% Social media (such as Facebook, LinkedIn, etc ) 17% 26% In-person events 18% 21% Online resume/interview assistance 15% 18% e-coach 2% 2% Online career fair 10% 15% Newspapers or magazines 32% 32% Worked with a recruiter 10% 13% Company newsletters 7% 10% Professional organization websites 15% 16% Discussion groups 4% 5% Podcasts/videocasts 3% 3% Local/regional/national governmental workforce sites 19% 25% Internal job listing site 20% 27% 41

Annotated Questionnaire Questionnaire Q14. Please select THREE tools from the list that you found to be most effective for you in your most recent job search. (n=1,291)// PRESENT IN SAME RANDOM ORDER AS Q13 Most Effective 1. Online job listing sites 20% 2. Personal contact/ referrals 20% 3. Newspapers or magazines 10% Future Job Searches Q15. How likely are you to begin actively looking for a new job in 2016? (n=1,291) Extremely likely 12% Very likely 10% Somewhat likely 16% Not very likely 21% Not at all likely 41% Q16. You said you are [extremely/very/somewhat] likely to begin actively looking for a new job in 2016. From the list below, please select the TOP THREE reasons you expect to look for a new job. (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) // RANDOMIZE THE RESPONSES; PLACE OTHER LAST. More money 74% Better retirement benefits 15% Better health benefits 28% More job flexibility 25% More of a challenge in my work 11% A new line of work 25% Career advancement 21% Expecting job loss/layoffs 9% Relationship with your boss/manager/supervisor 9% Commute time to/from work 17% Work-life balance 24% Better relationships with colleagues 6% More enjoyable / pleasant work 30% Other: 6% 42

Annotated Questionnaire Questionnaire Q17. Do you expect to remain in the same industry where you work now? (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) Yes 34% No 24% Don t know 42% Q18. What sort of job would you prefer to have? (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) As a permanent, full-time employee 62% As a permanent, part-time employee 21% As a temporary/contract worker 3% As a work-share with another person 1% As a temporary employee with ability to move into a permanent position 3% To be my own boss/have my own company 10% Q19. When looking for a new job, what do you think may be an obstacle? Please check all that apply. // RANDOMIZE THE RESPONSES Total (n=1,291) Among those likely to look (n=504) Not being offered enough money 37% 40% Not being offered benefits similar to what I have now 14% 13% Needing to update my technology skills for work 19% 21% Not knowing some of the new language/terminology for my industry 7% 8% Not being considered for the job because of my age 42% 37% Inability to relocate 21% 21% Poor local/regional labor market 24% 29% Availability of a full-time job with benefits 23% 28% Being underqualified in experience or education 21% 27% Being overqualified 22% 24% Not being able to describe strengths to hiring manager 13% 18% 43

Annotated Questionnaire Questionnaire General Questions about Jobs and Careers Q20. What do you think are the TWO most effective ways to network in your field? (n=1,291) // RANDOMIZE ALL THE SUBQUESTIONS Informal meetings after work or on the weekend with friends or colleagues 20% Job Fairs and career related events 37% Meeting people at conferences/seminars 27% LinkedIn, Facebook, or other social media 20% Discussion groups/ forums 10% Professional group membership 17% Taking a temporary or part-time position at a company I want to work for fulltime 45% Blogging or tweeting 3% Volunteering in the field in which I seek to work 22% Q21. Which of the following do you currently use? (n=1,280) Please check all that apply. // RANDOMIZE ALL BUT THE (None of the above) OPTION LinkedIn 25% Facebook 65% Twitter 21% Google+ 16% Pinterest 17% Monster.com 16% Simply Hired 5% Indeed.com 14% CareerBuilder.com 15% Glassdoor 4% None of the above 20% 44

Annotated Questionnaire Questionnaire Q22. Many individuals are affected by things throughout their career. (n=1,291) For each of the following, please note whether or not you have ever experienced it. Please check all that apply. // RANDOMIZE THE RESPONSES Your workplace was moved to another state 8% Your workplace was moved to another country 3% The company you worked for closed or was acquired 21% You were laid off 28% You were asked to change to part-time work 5% Technology took over significant parts of your job 4% You were asked to take a significant cut in pay 8% Your health or retirement benefits were reduced 9% Your health or retirement benefits were eliminated 5% Other benefits were eliminated 6% None of the above 49% 45

Annotated Questionnaire Questionnaire Demographic Characteristics We re almost finished. We just have a few additional questions that we would like to ask for classification purposes. Q23. In what type of area do you live? (n=1,291) Urban 25% Suburban 43% Small town 12% Rural 20% Q24. What is your current marital status? (n=1,291) Married 56% Widowed 3% Divorced 15% Separated 2% Never married 24% Q25. Which of the following best describes your current employment status? (n=1,291) Employed or self-employed FULL-TIME 47% Employed or self-employed PART-TIME 14% Retired and not working 14% Retired still working full- or part-time 1% Unemployed and looking for work 10% Other such as homemaker 14% Student ---- 46

Annotated Questionnaire Questionnaire Q26. Are you now, or have you ever been, in the military? (n=1,291) Yes 8% No 92% Q27. Are you of Hispanic origin, such as Latin American, Mexican, Puerto Rican, or Cuban? (n=1,291) Yes 11% No 89% Q28. Do you consider yourself? If appropriate, you may select more than one answer. (n=1,291) White 78% Black 11% African American 6% Asian or Pacific Islander 3% Native American or Alaskan Native 1% Mixed racial background 1% Other 2% Q29. Households are sometimes grouped according to income. (n=1,291) Please indicate which group best estimates your annual household income before taxes. Less than $25,000 22% $25,000 to $34,999 14% $35,000 to $49,999 15% $50,000 to $74,999 20% $75,000 to $99,999 14% $100,000 to $149,999 9% $150,000 or more 5% I prefer not to answer 2% Thank you very much for participating in our study. 47