Skilled Nursing Facility Level of Payment Guidelines for Tufts Health Plan Senior Care Options Members

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Skilled Nursing Facility Level of Payment Guidelines for Tufts Health Plan Senior Care Options Members For level of payment guidelines for Tufts Medicare Preferred HMO members, click here. LEVEL 1A - SKILLED EVALUATION REVENUE CODE 0190 This level of payment is for members who require a skilled evaluation only. Skilled nursing available 24 hours/day Restorative care Nursing interventions/treatments 1-2 times/24 hours, including, but not limited to: Member/caregiver teaching and education (e.g., simple wound care, transfer techniques) IV fluids only Skilled assessment, including, but not limited to: Vital signs Weights Wound Medication effectiveness Evaluation only (must be completed within 24 hours of admission) Plan of care for restorative care (restorative aide or certified nursing assistant) Skilled nursing care Room and board (including enteral feedings) Laboratory services All medications Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility, including, but not limited to, overlay air Medical social work PT/OT/ST evaluation only Basic diagnostic tests (completed at the facility) Portable x-ray services Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Customized wheelchairs Devices and equipment needed for home placement and use only Ambulance transportation Respiratory therapy PT/OT/ST treatments Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use. Revised 01/2018 1 SNF Level of Payment Guidelines 2264287

Examples of Diagnoses, Surgeries and Procedures Management and evaluation of care plan Medically unstable with changes in medication or treatment plan, requiring a daily skilled nursing observation/monitoring/treatment LEVEL 1B - SKILLED NURSING AND/OR REHABILITATION REVENUE CODE 0191 This level of payment is for members who require skilled care daily for a minimum of 6 days/week. Skilled nursing services provided for at least 2 hours/day up to 4 hours/day Restorative care Nursing interventions/treatments 2-4 times/24 hours, which include, but are not limited to: - Member/caregiver teaching and education (e.g., medication adherence, ADLs, chronic condition management) - Wound management requiring complex dressing and/or equipment - Single IV medications 1-2 times/24 hours - Bowel and bladder training - Assessment and management of chronic diseases and co-morbidities - Respiratory treatments (e.g., nebulizer and/or other respiratory treatments) Skilled rehabilitation services provided for at least 1 hour up to 2 hours/day of one or more combined therapies (PT, OT, ST, RT), 6-7 days/week. For medically complex members who cannot tolerate at least 1 hour/day of skilled rehabilitation services, a combination of restorative nursing care/rehabilitation services >2 hours/day 6 days/week to support overall care plan. Restorative care may be used to supplement and/or substitute for rehabilitation hours for members with short-term illness. Note: If skilled rehabilitation hours are less than the hours documented above, the member must qualify for this level based upon skilled nursing and restorative care needs. Skilled nursing care Room and board (including enteral feedings) Laboratory services All medications, including IV Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility, including, but not limited to, overlay air Medical social work PT/OT/ST treatments Respiratory therapy Basic diagnostic tests (completed at the facility) Portable x-ray services Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Customized wheelchairs Devices and equipment needed for home placement and use only Ambulance transportation Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use High cost medication considered on a case-by-case basis Revised 01/2018 2 SNF Level of Payment Guidelines

Examples of Diagnoses, Surgeries and Procedures Decompensation of functional status due to chronic illness (e.g., CHF, COPD) or surgery with medical comorbidities that preclude active participation in skilled therapy > 2 hours/day Rehabilitation potential for clinical/functional improvement LEVEL 2 - SUBACUTE NURSING AND/OR REHABILITATION REVENUE CODE 0192 This level of payment is for members in need of complex nursing care or intense rehabilitation therapies. Skilled nursing services provided for more than 4 hours/day. Nursing interventions/treatments 4-6 times/24 hours, which include, but are not limited to: Member/caregiver teaching/education (e.g., new ostomy care, new diabetic with frequent insulin adjustments and teaching, chronic disease care) Wound management requiring complex dressing and equipment Single IV medications 3 times/24 hours or multiple IV medications Bowel and bladder treatment Assessment and management of chronic diseases and co-morbidities Respiratory treatments (e.g., nebulizer and/or other respiratory treatments) Skilled rehabilitation services provided for at least 2 hours up to 3 hours/day of a minimum of 2 or more combined therapies (PT, OT, ST and/or RT), 6-7 days/week. For medically complex members who cannot tolerate at least one hour of skilled rehabilitation services/day, a combination of restorative nursing care/rehabilitation services >2 hours/day, 6 days/week to support overall care plan. Restorative care may be used to supplement and/or substitute for rehabilitation hours for members with short-term illness. Note: If skilled rehabilitation hours are less than the hours documented above, the member must qualify for this level based upon skilled nursing and restorative care needs. Skilled nursing care Room and board (including enteral feedings) Laboratory services All medications, including IV Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility, including, but not limited to, overlay air Medical social work PT/OT/ST treatments Respiratory therapy Basic diagnostic tests (completed at the facility) Portable x-ray services Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Customized wheelchairs Devices and equipment needed for home placement and use only Ambulance transportation Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use High cost medication considered on a case-by-case basis. Examples of Diagnoses, Surgeries and Procedures New strokes (< 30 days) with functional impairment requiring 2 or more disciplines Revised 01/2018 3 SNF Level of Payment Guidelines

New joint replacements able to tolerate minimum of 2.5 hours/day Members with high rehabilitation potential with expectation of discharge to community LEVEL 3 VENTILATOR PROGRAM REVENUE CODE 0193 This level of payment is for members who require ventilator management. Skilled nursing services provided for more than 4 hours/day. Nursing interventions/treatments 4-6 times/24 hours, which include, but are not limited to: Member/caregiver teaching/education (e.g., new ostomy care, new diabetic with frequent insulin adjustments and teaching, chronic disease care) Wound management requiring complex dressing and equipment Single IV medications 3 times/24 hours or multiple IV medications Bowel and bladder treatment Assessment and management of chronic diseases and co-morbidities Respiratory treatments (e.g., nebulizer and/or other respiratory treatments) Skilled rehabilitation services provided for at 2 hours up to 3 hours/day of 2 or more combined therapies (PT, OT, ST, RT), 6-7 days/week. For medically complex members who cannot tolerate at least 1 hour/day of skilled rehabilitation services, a combination of restorative nursing care/rehabilitation services >2 hours/day 6 days/week to support overall care plan. Restorative care may be used to supplement and/or substitute for rehabilitation hours for members with short-term illness. If skilled rehabilitation hours are less than the hours documented above, the member must qualify for this level based upon skilled nursing and restorative care needs. Skilled nursing care Room and board (including enteral feedings) Laboratory services All medications, including IV Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility, including, but not limited to, overlay air Medical social work PT/OT/ST treatments Respiratory therapy Basic diagnostic tests (completed at the facility) Portable x-ray services Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Customized wheelchairs Devices and equipment needed for home placement and use only Ambulance transportation Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use High cost medication considered on a case-by-case basis. LEVEL 4 - EVALUATION AND STABILIZATION REVENUE CODE 0194 Situations may arise that require a period of evaluation and stabilization in order to prevent an avoidable hospitalization with an opportunity to treat in place. Contact the Tuft Health Plan care Revised 01/2018 4 SNF Level of Payment Guidelines

manager (CM), who will collaborate with the clinical team to identify the member needs and determine the appropriate level of care and subsequent payment level. Facilities are required to notify the member s CM when a change in condition is noted and evaluation and treatment of the condition can be provided at the facility in lieu of hospitalization If member s condition and needs meet criteria for skilled level of care or Part B services, the facility will contact the Tufts health Plan CM to coordinate care If it is determined that the member requires a skilled level of care, the facility is required to submit Inpatient notification to the Precertification Operations Department. INSTITUTIONAL LONG TERM CARE REVENUE CODE 0199 This level of payment is appropriate for members who require institutional long term care. Room and board (including enteral feedings) Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility), except specific exclusions as noted below Medical social work Laboratory services All medications Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Devices and equipment needed for home placement and use only Ambulance transportation Respiratory therapy PT/OT/ST evaluation and treatments Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use Basic diagnostic tests (completed at the facility) Portable x-ray services Special adaptive mobility systems, after the facility has paid for the first $500 of the purchase BED HOLD - HOSPITAL LEAVE DAY REVENUE CODE 0185 This level of payment is utilized to secure a bed hold when an institutional long term care member requires a medical leave of absence (MLOA) to a hospital. Requirements SNFs are required to notify the CM when an institutional long term care member begins a medical leave of absence, such as a transfer from the SNF to a hospital setting SNFs are required to follow MassHealth regulations and guidance related to hospital leave days. Exceptions will be considered, and should be discussed with the CM first, on a case-by-case basis When the member is admitted back to the facility, the facility will coordinate the transition with the CM and the appropriate level of payment Note: if the decision is made to readmit the member skilled, the facility is required to submit inpatient notification to the Precertification Operations Department. BED HOLD - THERAPEUTIC LEAVE DAY REVENUE CODE 0183 This level of payment is utilized to secure a bed hold when an institutional long term care member is temporarily absent from the facility for a nonmedical leave of absence (NMLOA). Requirements Nursing facilities are required to notify the CM when an institutional long term care member begins a nonmedical leave of absence Revised 01/2018 5 SNF Level of Payment Guidelines

Nursing facilities are required to follow MassHealth regulations and guidance related to nonmedical leave days. Exceptions will be considered, and should be discussed with the CM first, on a case-by-case basis The facility will communicate with the CM when the member returns to the facility or when the member has not returned by the scheduled date of return. RESPITE SERVICES REVENUE CODE H0045 This level of payment is available when the CM identifies the need to support a member living in the community with caregiver support. This service provides the caregiver with short-term support or relief for a time limited period. Requirements The CM will coordinate all respite admissions. The facility will notify the CM prior to admission and/or during any change in status. The facility will obtain prior authorization from the Plan before the inpatient respite admission and also submit an inpatient notification to Tufts Health Plan within the first 24 hours of admission or one business day. Please refer to the Tufts Health Plan Senior Care Options Provider Manual for additional information about prior authorization and inpatient notification requirements and processes SNFs are required to follow any Medicare/MassHealth regulations and guidance with regards to admissions to SNFs. Skilled nursing care Room and board (including enteral feedings) Laboratory services All medications, including IV Medical/surgical supplies Oxygen and supplies DME (to be used by the member while at the facility, which include, but are not limited to, overlay air mattresses, pap and bariatric equipment) Medical social work PT/OT/ST treatments Respiratory therapy Basic diagnostic tests (completed at the facility) Portable x-ray services Physician coverage Psychiatric evaluations, psychotherapy and psychopharmacology services CAPD/hemodialysis Customized wheelchairs Devices and equipment needed for home placement and use only Ambulance transportation Total parental nutrition (TPN) Wound vacuum Customized orthotics, prosthetics and orthopedic devices made for individual use High cost medication considered on a case-by-case basis OTHER REQUIREMENTS FOR SKILLED ADMISSIONS Inpatient notification must be submitted to the Precertification Operations Department via fax at 617.972.9590 within the first 24 hours of admission or within one business day. All exclusions from the per diem rate, including DME, must be discussed with the CM prior to services being rendered and provided by participating providers. The cost for any nonemergency service not approved by Tufts Health Plan or discussed with the CM will be the responsibility of the ordering facility. All items and services must be related to the member s diagnosis and treatment and ordered by the PCP. Coverage requests for services for members that are not approved are subject to the Organization Determination process described at 42 CFR 422.566 et seq. Revised 01/2018 6 SNF Level of Payment Guidelines

The SNF will be reimbursed the contracted per diem rate starting on the day of admission and ending on the evening before day of discharge. The SNF will only be compensated for the day of discharge if the member stays in the same facility for long term care. Level of care will be determined by a Tufts Health Plan CM or delegated care manager (DCM) and must be based on the aggregate medical needs of the member, reflecting the needed intensity of nursing services, rehabilitation and pharmacy administration. The CM must have access to and knowledge of weekly meetings and family meetings. The CM must have the opportunity to participate in care planning, review of cases with interdisciplinary team, and discharge planning goals, including collaboration on the need for home visits. The CM must have the opportunity to develop systems that identify and report changes of condition of subacute and custodial members within 24 hours, or by the following business day. The facility must deliver a valid Notice of Medicare Noncoverage (NOMNC) no later than 2 days prior to the last covered day, as required by CMS. At the point of member discharge from the SNF, the provider will send a copy of the discharge summary to the CM and the member s PCP within seven days of discharge (or the member s post-discharge visit with the PCP, whichever is sooner). PT/OT/ST will be routinely provided 6-7 days per week, as necessary and in accordance with the terms of the provider agreement. Institutional and Other Nonskilled Levels of Payment Inpatient notification must be submitted to the Precertification Operations Department via fax at 617.972.9590 within the first 24 hours of admission or one business day. The CM must be notified and have the opportunity to review and approve: Any nonemergency services prior to services being rendered. Any exclusions from the per diem rate, including DME All level of care determinations prior to and during the stay and changes in condition warranting a significant change in the plan of care/treatment plan. AUDIT AND DISCLAIMER INFORMATION Tufts Health Plan reserves the right to conduct audits on any provider and/or facility to ensure compliance with the guidelines stated in this payment policy. If such an audit determines that your office/facility did not comply with this payment policy, Tufts Health Plan will expect your office/facility to refund all payments related to non-compliance. For more information about Tufts Health Plan s audit policies, refer to our website. This policy provides information on Tufts Health Plan claims adjudication processing guidelines. As every claim is unique, the use of this policy is neither a guarantee of payment nor a final prediction of how specific claim(s) will be adjudicated. Claims payment is subject to member eligibility and benefits on the date of service, coordination of benefits, referral/authorization and utilization management guidelines when applicable, and adherence to plan policies and procedures and claims editing logic. An authorization is not a guarantee of payment. Claims for services subject to authorization may be reviewed for accuracy and compliance with payment policies. Revised 01/2018 7 SNF Level of Payment Guidelines