Workplace Health: A Picture of Occupational Health Provision in Wales. Bridget Wells Research Officer, AWARD School of Medicine Swansea University

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Workplace Health: A Picture of Occupational Health Provision in Wales Bridget Wells Research Officer, AWARD School of Medicine Swansea University

Presentation Study background and aims Contributors Methods Results Recommendations Contact details for further information

Background to Research Commissioned by WAG Feb 2006 Completed in August 2006 Aims To identify OH courses accessible to people in Wales To map current OH service provision by employers in Wales To identify independent OH service providers

Study Team This study was undertaken as a collaboration between: AWARD: All Wales Alliance for Research and Development in Health and Social Care, School of Medicine, Swansea University LEED: Leadership Enterprise and Economic Development Unit, Cardiff Business School, Cardiff University CHEE: Centre for Health in Employment and the Environment, Department of Occupational Medicine, Bristol Royal Infirmary

Steering Team Christopher John Beadle, WAG Steve Coppell, HSE Chris Dolan, Institution of Occupational Safety and Health Matt Downton, WAG Lynda Spear, RCN, OH Forum Wales Susan Taylor, Senior Nurse, South East Wales Zoe Whale, Wales Centre for Health

Research Methods 1. Review of policy frameworks and relevant literature 2. Desk research to identify relevant OH training courses and independent OH service providers 3. Postal survey sent to: All major public sector employers A sample of private (including not-for-profit) sector employers Non-responders were followed-up by telephone

Results Four Key Areas: 1. OH courses 2. Public sector OH provision 3. Private sector OH provision 4. Independent OH providers

1. OH Training Courses The search, which focused on training leading to professionally recognised OH qualifications, identified very few courses easily accessible to people in Wales.

OH Courses in Wales Cardiff University MSc/Diploma OH (Policy and Practice) 2 yrs via on-line study (3 students in 2006) PGD/MSc Specialist Community Public health Nursing (OH) NMC accredited, no 2006 OH stream due to lack of numbers (8 min) Glamorgan University Diploma in OH (Nursing) Diploma in OH (Technicians) first in the UK BSc Hons Specialist Community Public Health Nursing (OH) To commence Sept 2007 (Pursuing NMC accreditation) MSc Specialist Community Public health Nursing (OH) To commence Sept 2008 (Pursuing NMC accreditation)

Accessible courses Chester University BSc (Hons) Specialist Practice in the Community (OHN) PGD Specialist Practice in the Community (OHN) MSc Specialist Practice in the community (OHN) Occupational Health Nursing (leading to SCPHN) Manchester University (via distance learning) MSc/Advanced Diploma in Occupational Medicine (for Drs) MSc/Diploma in Occupational Hygiene Diploma in Occupational Medicine Medical Undergraduate Education in Occupational (& Environmental) Medicine

2. OH Provision in the Public Sector 78 organisations contacted: Welsh Assembly Government NHS Trusts Local Health Boards Local Authorities National Public Health Service Fire & Police Service Tertiary Education

Response Rate 81% response rate: 63 respondents A total of 200,000+ employees All reported providing an OH service

Services Provided 30 out of 63 provide in-house OH services Of these, 14 are also able to provide an external service 26 contract-in an NHS organisation 7 contract outside the NHS

Continued Majority of services available 5 days a week 94 nurses employed in-house Only 41 of these were reported to hold an OH qualification 37 doctors employed in house 33 reported holding an OH qualification OH services provided

Pre-employment medicals 97% Sickness/absence management 90% Counselling and other psychological support 81% Health and safety advice, info and promotion 69% Health surveillance 68% Workplace risk assessments for health 69% Vaccination for work purposes 58% Management of workplace incidents 61% Staff training in health and safety 52% Physiotherapy 44% Other (eg chiropody, health clinics) 11%

3. OH Provision in the Private and Not-for-profit Sector Sample of 4,978 micro, small, medium and large organisations contacted 18% response rate: 907 respondents 384 micro, 244 small, 213 medium, 66 large Total of 100,000+ employees

Services Provided 17% reported providing some OH services When analysed further only 6% offer more comprehensive OH services Size matters Only 2% of micro-organisations reported providing OH services

OH Provision by Size 70 60 Provision of OH Services (%) 50 40 30 20 10 0 Micro (0-9) Small (10-49) Medium (50-249) Large (250+) Size of organisation by number of employees

OH Services Provided: Total % Workplace risk assessments 17 H&S advice, info & promotion 15 Staff training in H&S 15 Sickness/absence management 14 Workplace incidents 14 Health surveillance 12 Pre-employment medicals 11 Counselling, psychological support 11 Vaccination 6 Physiotherapy 6 Other 5

Private Sector Continued OH service level and delivery varies greatly across sectors: 94% of large production organisations provide some OH service 14% of retail and hotel sector provide some OH service Less than 5% of construction orgs deliver comprehensive OH services in a safety-critical industry How OH services are delivered: Majority are contracted-out or delivered by H&S staff without professional OH qualifications Private sector employers more likely to buy-in services from commercial OH providers Only 2% of organisations employ healthcare professionals directly Most services (58%) provided on-demand

4. Independent OH Service Providers Desk research identified independent OH providers in Wales Many operate on small-scale, local, and freelancing/contract basis But: there is no centralised or comprehensive database for providers of OH services in Wales

Recommendations

OH Training Courses Consider implications for future workforce planning for OH professionals Under-provision of OH services Under-qualified workforce Under-subscription to OH courses Filling the gaps (physiotherapists?) Explore ways of encouraging wider access to OH training Courses for different entrant levels Financial support for students Training and support for the professional development of OH staff (including those managing service provision) Accreditation issues

Public Sector OH Provision Find out why many health care professionals working in OH in Wales do not hold an OH qualification Investigate arrangements for out of hours OH provision for employees in the public sector

Private Sector OH Provision Research the barriers that prevent private companies from providing OH services and identify measures to overcome them Consider means of promoting the benefits of OH service provision to employers Promote existing support for companies through the HSE s Workplace Health hotline

Other Providers of OH Services Develop a nationwide directory of companies, organisations and individuals who provide OH services. Details to include contact information, services offered, professional qualifications and geographical coverage Could explore the possibility of working with the Commercial OH Providers Association (COHPA), an OH trade body that is developing a UK database of OH providers

Other Issues Raised by the Research Include service quality, regulation and industry standards issues in future work. Some exceptions: RCN Competencies for OH nurses and their employers National Occupational Standards promoted by Wales Centre for Health working with Skills for Health Need for further research through forums of OH professionals, including workshop session today!

Further Information: AWARD website: OH Wales full report www.awardresearch.org.uk/reports.html RCN Forum stand: OH Wales executive summary AWARD info and contact details Contact me: b.wells@swansea.ac.uk 01792 513409