User Guide on Jobs Bank Portal (Employers)

User Guide on Jobs Bank Portal (Employers)

Table of Contents 1 INTRODUCTION... 4 2 Employer Dashboard... 5 2.1 Logging In... 5 2.2 First Time Registration... 7 2.2.1 Organisation Information Registration... 7 2.2.2 Personal Information Registration... 9 2.3 Logging Out... 11 2.4 Overview Page... 12 3 Manage Alert Settings... 14 3.1 Settings for Job Posting Contact Person... 14 3.2 Settings for Company Contact Person... 16 4 Manage Job Postings... 18 4.1 Create Job Posting... 18 4.1.1 Publish Job Posting... 25 4.2 Create Job Posting As Third Party Employer... 26 4.3 Save Draft Jobs... 29 4.4 Delete Draft Jobs... 32 4.4.1 Delete One Draft Job Posting... 33 4.4.2 Delete Multiple Draft Job Postings... 34 4.5 Search Job Postings... 36 4.5.1 Sort Job Postings... 40 4.5.2 Filter Job Postings... 44 4.6 View Job Posting Details... 47 4.6.1 View Job Audit History... 48 4.7 Edit Job Postings... 50 4.8 Copy Job Postings... 56 4.9 Re-Open Job Postings... 59 4.10 Mark Job Posting as Filled... 63 4.10.1 Mark a Job Posting as Filled... 63 4.10.2 Mark Multiple Job Postings as Filled... 64 4.11 Close Job Postings... 66 5 Manage Job Applications... 68 5.1 Search Applicants... 68 5.1.1 Sort Applicants... 73 5.1.2 Filter Applicants... 76 5.2 Review Job Applications... 78 5.2.1 View Job Application Status... 78 Page 2 of 141

5.2.2 View Applicant Public Profile... 79 5.2.3 Download Resume... 80 5.2.4 Download Cover Letter... 82 5.3 Bookmark Applicants... 84 5.4 Compare Applicants... 85 5.5 Update Application Status... 87 5.5.1 Update 1 Application Status... 87 5.5.2 Update Multiple Application Status... 88 6 Manage Talent... 90 6.1 Search Talent... 90 6.1.1 Sort Talent... 92 6.1.2 Filter Talent... 95 6.2 Review Talent... 97 6.2.1 View Talent s Public Profile... 97 6.2.2 Download Resume... 97 6.2.3 Send Contact to Talent... 98 6.2.4 Invite Talent to Apply... 100 6.2.5 View Contacted Talent... 101 6.3 Bookmark Talent... 106 6.4 Compare Talent... 107 7 Manage Interviews... 110 7.1 Send Interview Invite... 110 7.2 Sort Interview Invites... 113 7.3 Filter Interview Invites... 115 7.4 Confirm Applicant s Invite Acceptance... 117 7.5 Re-Propose Interview Date... 118 7.6 Cancel Interview Invite... 120 8 Manage Organisation Profile... 122 8.1 Update Organisation Profile Information... 122 8.2 Sort System Users / Contact Persons... 135 8.3 Filter System Users / Contact Persons... 136 8.4 Update Third Party Employer Acknowledgment... 136 8.5 View Tripartite Guidelines Acknowledgment... 138 9 Contact Us... 139 9.1 My Feedback... 139 9.2 Call Centre Contact Details... 141 9.3 Corppass... 141 Page 3 of 141

1 INTRODUCTION The Jobs Bank portal for Employers allows you to manage the job posting creation, application and talent search processes. You can manage Job postings created within the Jobs Bank portal. The functions covered in the User Guide are: Employer Dashboard Managing Alert Settings Job Posting Contact Person Company Contact Person Logging In / Out of the system Managing Job Postings: Create, search, sort and filter Job Postings Save and delete Draft Jobs Edit, copy and update Job Postings Close and re-open Job Postings Managing Job Applications: Search, sort and filter Job Applications Review and update Application status Bookmark and compare Job Applicants Managing Talent Searching, sorting and filtering Talent Bookmarking and Comparing Talent Viewing Talent s Profile and downloading resume Sending Contacts and Job Invites to Talent Managing Interviews Send, sort and filter Interview Invites Accept, re-propose and cancel Interview dates Managing Organisation Profile Update Profile information Update Third Party Employer Acknowledgment View Tripartite Guidelines Acknowledgment Page 4 of 141

2 EMPLOYER DASHBOARD 2.1 LOGGING IN 1. Click the Login/Sign Up button. The Login/Sign Up screen is displayed. 2. Select CORPASS LOGIN under the Employers & Training Providers section. 3. The CorpPass Login screen is displayed. Enter the following: UEN Enter your company s Unique Entity Number (UEN) number User ID Enter your CorpPass ID Password Enter your password Click the Login button. 4. Enter your 2-Step Verification (2FA). * 2FA is required for CorpPass and selected digital services Page 5 of 141

5. You will be required to enter your Organisation Profile information if this is the first time logging in as an organisation. You will be required to enter your personal information if it is your first time logging in as an employee for your organisation. Refer to the Organisation Information Registration and Personal Information Registration sections respectively. 6. The Overview page for Jobs Bank will be displayed. The Dashboard drop-down menu displays the User ID. Page 6 of 141

2.2 FIRST TIME REGISTRATION 2.2.1 ORGANISATION INFORMATION REGISTRATION For organisations logging in the first time, an Organisation Profile screen will be displayed for you to complete the form and submit before proceeding to log in to the portal. 1. After your 2-Step Verification (2FA) step, the Organisation Profile screen is displayed. You are required to complete the following sections: Organisation Information Primary Contact Social Media (Optional) System User Terms of Use agreement Tripartite Guidelines for Fair Employment (Not editable) Third Party Employer Acknowledgment (if applicable) You must acknowledge the Terms of Use by ticking the checkbox. Refer to table for guidelines for completing the Organisation Profile registration page. After completing the form, click the Submit button. Field Name Mandatory Remarks Organisation Information Organisation Name Type of Organisation N/A N/A Pre-filled Pre-filled UEN N/A Pre-filled Year of Establishment Principal Activity 1 Principal Activity 2 N/A N/A N/A Pre-filled Pre-filled Pre-filled Page 7 of 141

About Us Optional Free text up to 2000 characters Email Address Optional Enter valid email address (must contain @ ) Website URL Optional Enter a valid URL Number of Employees Upload Organisation Logo Upload Organisation Banner Primary Contact Optional Optional Optional Up to 10 digits Select logo file via file browser dialog box Select banner file via file browser dialog box Country Y Select from drop-down list (Same for Phone and Fax) Area Optional Number Y Enter a valid country number (Same for Phone and Fax) Social Media (Optional. Can add multiple) Type Y Select from drop-down list URL Y Enter a valid URL System User (Optional. Can add multiple) Full Name Y Free text up to 66 characters NRIC Y Enter a valid NRIC Country Y Select from drop-down list Area Optional Number Y Enter a valid country number Designation Optional Free text up to 100 characters Email Address Y Enter valid email address (must contain @ ) Page 8 of 141

2. Click OK to acknowledge the Registration. 2.2.2 PERSONAL INFORMATION REGISTRATION If you are logging in as an employee for your organisation for the first time, the Personal Information screen will be displayed for you to complete the form and submit before proceeding to log in to the portal. 1. After your 2-Step Verification (2FA) step, the Personal Information screen is displayed. You are required to complete the following sections: Personal Information Primary Contact Refer to table for guidelines for completing the Profile Information registration page. After completing the form, click the Save button. Field Name Mandatory Remarks Personal Information NRIC Enter a valid NRIC Salutation Y Select from drop-down list Full Name Y Free text up to 66 characters Email Address Y Enter valid email address (must contain @ ) Designation Optional Free text up to 100 characters Primary Contact Country Y Select from drop-down list (Same for Phone and Fax) Area Optional Page 9 of 141

Number Y Enter a valid country number (Same for Phone and Fax) 2. Click OK to acknowledge registration. Page 10 of 141

2.3 LOGGING OUT 3. Click the Dashboard drop-down menu and select Logout. System displays a pop-up message. Click Yes. System logs out the User and returns to the MySkillsFuture Landing page. The Dashboard drop-down menu displays Login/Sign Up. Page 11 of 141

2.4 OVERVIEW PAGE 1. Upon login, the Overview page is displayed by default. You can access the following: Manage Organisation Profile link Job Postings link Quick Links Jobs Expiring in next 7 days 2. Click the Edit Organization link to access the Profile page. 3. Job Postings section: Click on a link in the Job Postings section. Example: Job Postings pending vacancy status update. You can also perform these actions: Job Postings pending vacancy status update Active Job Postings Page 12 of 141

4. Click on a link in the Quick Links section. Example: Career Support Programme. 5. Jobs Expiring In The Next 7 Days section: Your job postings that are expiring in 7 days time, are displayed in this section. Four job posting tiles are displayed horizontally at a time and sorted by Job Title. Use the navigation button and symbols for the following: View All button click to display all the expiring job postings in the results listing page symbol click to display previous page symbol click to display next page Page 13 of 141

3 MANAGE ALERT SETTINGS You can set alerts to notify yourself of job applications received and job postings expiring in 7 days time. The alerts can be set for the Job Posting Contact Person or the Company Contact Person. Alerts will be sent to your Email. 3.1 SETTINGS FOR JOB POSTING CONTACT PERSON 1. Upon login, click the Alert Settings link at the top of the main area. 2. The Settings page is displayed. Click the Daily Email Notification On/Off slider switch. The slider switch displays the On position. Job Applications Alerts 1. Click the + symbol to expand the Job Posting Contact Person settings. The settings are displayed: Job Applications To receive email notification when an Applicant has submitted a job application Expiring Job Postings To receive email notification when your Job Posting is expiring in 7 days time Page 14 of 141

2. Click the Job Applications On/Off slider switch. The slider switch displays the On position. 3. Click Save. The settings is saved to the system. You will be notified via email when a job application has been received. 1. Click the Expiring Job Postings On/Off slider switch. The slider switch displays the On position. Expiring Job Postings Alerts 2. Click Save. The settings is saved to the system. You will be notified via email when a job posting is expiring in 7 days. 3. You can set alerts for the Company Contact Person using the same steps above for Job Posting Contact Person. Page 15 of 141

3.2 SETTINGS FOR COMPANY CONTACT PERSON 1. Upon login, click the Alert Settings link at the top of the main area. 2. The Settings page is displayed. Enable the Daily Email Notification (if it is not already in the On position). Job Applications Alerts 1. Click the + symbol to expand the Company Contact Person settings. 2. Company Contact 1 Edit the email address or accept the existing address 3. You can configure more than one Company Contact to receive email notifications. Click the + Add Company Contact link and enter another email address. Page 16 of 141

4. Click the Job Applications On/Off slider switch. The slider switch displays the On position. z 5. Click Save. The settings is saved to the system. The Company Contact will be notified via email when a job application has been received. Expiring Job Postings Alerts 1. Click the Expiring Job Postings On/Off slider switch. The slider switch displays the On position. z 2. Click Save. The settings is saved to the system. The Company Contact will be notified via email when a job posting is expiring in 7 days. Page 17 of 141

4 MANAGE JOB POSTINGS From the Job Postings & Applicants page, the Employer will be able to create, repost, edit, copy, view, delete, search, set alerts for jobs that are created in Jobs Bank. 4.1 CREATE JOB POSTING You can create new job postings via a form that is organized in an intuitive tabbed format. The job postings can be created for your own company or on behalf of another hiring agency if you are a recruitment agency. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. A. Job Postings by the Employer are listed by earliest Expiry Date first. B. Jobs expiring in 7 days are flagged in Red to inform you that action is required for the Job Applicant s status. A To learn more about the Job Applicant s status, go to the Update Application Status section. B 2. Click the Create Job Posting button. Page 18 of 141

The Create Job Posting page is displayed with the Job Description tab selected by default. Create Job Posting from Job Classification 3. Job Title Enter a partial job title. Example: duty The system will suggest job titles by looking up from the Job Classification in the system and display them below the search bar. To learn more about Job Classification, visit http://www.singstat.gov.sg/methodolo gies-standards/statistical-standardsand-classifications/ssoc 4. Click a suggested Job Title. Example: Duty Manager. Page 19 of 141

5. Press the <TAB> key. The following information will be auto-populated: Job Classification Job Description Job Requirements Skills & Competencies Qualification Field of Study You can use the information as provided or edit them. If the Job Title entered is not referenced from the Job Classification, you will need to select a Job Classification yourself. Subsequently, you will also need to enter the following information: Job Description Job Requirements Skills & Competencies On this page, you can perform the following actions: Save Discard Changes Publish A B C To learn more about Save or Publish, go to the Save Draft Jobs and Publish Job Posting sections. Page 20 of 141

Click on the Next button after completing this page. 6. The Key Information page is displayed. Refer to table for guidelines for completing the Key Information page. Click the Next button after completing this page. Field Name Mandatory Remarks Expiry Date Y Select from Calendar Date picker Number of Vacancies Y Up to 3 digits Industry Y Auto-populated from Employer s Industry description. Minimum Years of Experience Y Up to 2 digits Job Category Y Maximum of 5 job categories can be selected Page 21 of 141

Position Level Y Select one or more from drop-down list Gross Salary Range Min and Max Type of Salary Employment Type Available Programme (Optional) Y Y N Numeric. Up to 9- figure each Select from dropdown list. Select one or more from drop-down list. Click on any available checkboxes. Qualification Y Select from drop-down list. Field of Study Y Select from drop-down list. Company Address Workplace Location N Y Auto-populated from Organisation Profile. Local Select one or more from drop-down list Overseas Select Country Enter Address1 Enter Address2 Working Hours Optional Enter number of hours per day Shift Patterns Optional Select from drop-down list. Vocational Licence Optional Click on one or more available checkbox Driving Licence Optional Click on one or more available checkbox Page 22 of 141

7. The Contact Details page is displayed. Refer to table for guidelines for completing the Contact Details page. Field Name Mandatory Remarks Name Y Free text up to 66 characters. Designation Y Free text up to 50 characters. Email Y Valid email address format. Do not publish Email N Tick the checkbox if you do not want to publish the Email. Contact No. Y Valid local number of your selected Country. Do not publish Contact No. N Tick the checkbox if you do not want to publish the Contact number. Page 23 of 141

8. You can add more Contacts by clicking the Add New Contact link. Complete the form and click the Next button. 9. The Preview page is displayed with your completed information. This preview page is the same as what the job seeker would see when they click on your Job Posting. A B On this page, you can perform the following actions: A. Save B. Publish To learn more about Save, go to the Save Draft Jobs section. To learn more about Publish, go to the Publish Job Posting section. Page 24 of 141

4.1.1 PUBLISH JOB POSTING 1. Perform the steps in the Create Job Posting topic. 2. Review the information and click the Publish button to proceed with posting the job. 3. A pop-up acknowledgment message box displays the Job Title, Job ID and Expiry Date. You can click a link on the acknowledgment message box to do the following: View details of the job Return to the Job Postings page. B A To learn more about viewing details of a job, go to the View Job Posting Details section. Where there are other talent who may fit this job role, they will be displayed in this acknowledgment box under Talent to consider. You can perform the following actions under this section: A. View Talent s Profile B. Send Contact C. Invite to Apply A B C To learn more about Send Contact or Invite to Apply, go to the Send Contact to Talent and Invite Talent to Apply sections respectively. Page 25 of 141

4.2 CREATE JOB POSTING AS THIRD PARTY EMPLOYER 1. Upon login, click the Job Postings & Applicants link at the top of the main area. 2. The Job Postings & Applicants page is displayed. A. Job Postings by the Employer are listed by earliest Expiry Date first. B. Jobs expiring in 7 days are flagged in Red to inform you that action is required for the Job Applicant s status. A To learn more about the Job Applicant s status, go to the Update Application Status section. B 3. Click the Create Job Posting button. Page 26 of 141

4. The Create Job Posting page is displayed with the Job Description tab selected by default. 5. Click the I'm posting on behalf of another company checkbox. A tick mark appears on the checkbox to indicate that you are creating a Job Posting on behalf of another organisation. a 6. Enter a partial word in the UEN or Organisation Name field box. The system will suggest the UEN with Organisation Names containing your partial search word. Click on the UEN or organisation name to select it. a Page 27 of 141

7. The UEN or Organization Name is displayed. The following information is autopopulated: A. Hiring Organization UEN B. Type of Registration C. Hiring Employer Name D. Industry A C a D B If you do not want the hiring employer s name to appear in the Job Posting, click the checkbox for Do not publish hiring employer name. 8. Refer to the Create Job Posting section for the rest of the steps. 9. Your Preview page will display the hiring organisation name that you are posting on behalf of. a Page 28 of 141

4.3 SAVE DRAFT JOBS Job postings can be saved as drafts before publishing them to the Jobs Bank. You can save them as Drafts and publish them at a later time. Draft jobs cannot be viewed by Individuals. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed in alphabetical order. 2. Click the Create Job Posting button. Page 29 of 141

3. The Create Job Posting page is displayed with the Job Description tab selected by default. 4. Create a job posting. Refer to the Create Job Posting section for steps. 5. Click the Save button to save the job as Draft. a Page 30 of 141

6. The timestamp is displayed next to the Save button. You may continue editing and saving the changes. Drafts can be edited any number of times. You can also publish the job here. To learn more about publishing the job posting, go to the Publish Job Posting section. 7. Click the < symbol to return to the Job Postings page. a Page 31 of 141

4.4 DELETE DRAFT JOBS As Draft jobs have not been published to the system, you can be delete them anytime. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed in alphabetical order. 2. Click the Show All Jobs checkbox and the Filter By Job Status - Drafts checkbox. Page 32 of 141

Only Draft job postings are displayed in the search results listing. 4.4.1 DELETE ONE DRAFT JOB POSTING 1. Select the Draft job to delete by clicking on the Delete Draft icon. a Page 33 of 141

2. Click Yes to proceed. The Draft job is deleted. 4.4.2 DELETE MULTIPLE DRAFT JOB POSTINGS 1. Example: Deleting 2 Draft job postings. Select the Draft jobs to delete by clicking on the adjacent checkboxes. 2. Click the Delete 2 Selected Drafts button. a Page 34 of 141

3. Click Yes to proceed. The selected Draft jobs are deleted. Page 35 of 141

4.5 SEARCH JOB POSTINGS You can search job postings of your organisation. The search covers all job postings statuses such as Open, Re-Open, Close and Draft. The search engine will suggest words for you as you enter one or more keywords. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. You can also perform the following actions here: A. Sort Job Postings B. Filter Job Postings A B To learn more about Sort and Filter Job Postings, go to the Sort Job Postings and Filter Job postings sections respectively. Page 36 of 141

2. On each Job Posting tile you can perform the following actions (where applicable): A. Edit B. Close Job C. Mark as Filled D. View Job Audit History To learn more about Edit, Close Job Mark as Filled and View Job Audit History, go to the respective sections: Edit Job Postings Close Job Postings Mark Job Posting as Filled View Job Audit History A B C D Some Job Posting tiles may display additional information such as Other Talent to Consider if there are talent with matching criteria for the roles. To learn more about Send Contact and Invite to Apply, go to the Send Contact to Talent and Invite Talent to Apply sections respectively. Search by Job Title 1. Click the Show All Jobs checkbox and position the cursor in the Search bar. a a 2. Enter a Job Title (partial or full) in the Search Bar. Example: sales The search engine will suggest Job Titles matching the entered keyword. a Page 37 of 141

3. Clicking on a suggested Job Title will display it in the results listing. Clicking on the Search button will display all the suggested Job Titles in the results listing. Search by Job ID 1. Click the Show All Jobs checkbox and position the cursor in the Search bar. 2. Enter a Job ID (partial or full) in the Search Bar. Example: job-2014 The search engine will suggest Job IDs matching the entered keyword. Page 38 of 141

3. Clicking on a suggested Job ID will display it in the results listing. Clicking on the Search button will display all the suggested Job IDs in the results listing. If there are many Job Postings in the results list, they will be displayed 10 at a time. When you have scrolled down to the bottom of the page, the Loading More indicator will be displayed. The next 10 Job Postings will be automatically displayed. Page 39 of 141

4.5.1 SORT JOB POSTINGS You can sort job postings with various sort criteria such as Job Title, Expiry Date and Number of Applications in alphabetical order. 1. From the Overview page, click the Job Postings & Applicants link. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. 2. Click the Show All Jobs checkbox to display all the Job Postings. a Page 40 of 141

3. Click the symbol on the Sort By panel to expand the sorting criteria. The drop-down list will allow you to sort the results by the criteria as shown. 4. Example: To sort the Job Postings by number of applications with the highest first. Click the No of Applications (High - Low) criteria. a Page 41 of 141

5. The Job Postings displayed are sorted with the highest number of applications first. 6. Example 2: To sort the Job Postings by Posting Date with most recent last. Click the Posting Date (Most recent last) criteria. a Page 42 of 141

The Job Postings displayed are sorted with the most recent job posting date last. Page 43 of 141

4.5.2 FILTER JOB POSTINGS You can filter job postings by various filter criteria. The criteria is dynamically generated depending on the search results listing. 1. Click the + symbol on a Filter By criteria to expand it as shown. a 2. Example 1: To filter the Job Postings by Job Status as Open. Click the Open checkbox. a Page 44 of 141

Only Job Postings with the Job Status as Open are displayed. 3. Example 2: Filter the Job Postings by Posting Date in the past 30-day range. Click and drag the left slider bar to the Past 30 days position. Page 45 of 141

Only Job Postings that were posted during the past 30 days are displayed. Page 46 of 141

4.6 VIEW JOB POSTING DETAILS After you have logged in to the system, you can view job postings that were created by you. The job postings listed will be sorted by job posting status. The job posting details can also be viewed by clicking on the respective job title in the listing. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. A. Job Postings by the Employer are listed by earliest Expiry Date first. B. Jobs expiring in 7 days are flagged in Red to inform you that action is required for the Job Applicant s status. A To learn more about the Job Applicant s status, go to the Update Application Status section. B 2. Search for the Job Posting. Refer to Search Job Postings topic. Page 47 of 141

3. Click the Job Title on the job tile to view the details. a 4. The View Job Posting page displays the Job Description tab by default. Click on any of the tabs to view the details for the page. A B C D On this page, you can also perform the following actions: A. Close B. Edit C. Copy D. Marked as Filled To learn more about Close, Edit, Copy Job Postings or Marked as Filled, go to the Close Job Postings, Edit Job Postings, Copy Job Postings or Mark Job Posting as Filled sections respectively. 5. Click the < symbol to return to the Job Postings page. 4.6.1 VIEW JOB AUDIT HISTORY The View Job Audit History function allows you to view an audit trail of the activities that were performed for your job postings. Page 48 of 141

1. From the Job Postings & Applicants page, select the job posting to view the audit history. Click on the Audit History icon. View Job The View Job Audit History page is displayed. The audit history displays the following: A. Action Type B. Field Edited C. Posting Date D. Expiry Date E. Modified By F. Modified On A B C D E F To view in detail the values that were changed for the fields, click the + symbol to expand the Field Edited column. The details of every edited field are displayed before and after the edits were made. Click the - symbol to collapse the Field Edited column. Page 49 of 141

4.7 EDIT JOB POSTINGS You can edit your job postings that are currently in Open status. Details such as Job Title, Location, Job Classification, Company Information, etc. can be changed and updated to the system. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. 2. Search for the Job Posting. Refer to Search Job Postings section. Page 50 of 141

3. Click on the the job tile. Edit icon on 4. The Edit Job Posting page displays the Job Description tab by default. Edit any of the fields. A B C D On this page, you can also perform the following actions: A. Close B. Update C. Copy D. Marked as Filled To learn more about Close, Update, Copy or Marked as Filled, go to the Close Job Postings, Edit Job Postings, Copy Job Postings or Mark Job Posting as Filled sections respectively. 5. Click the Next button. Page 51 of 141

6. The Key Information page is displayed. Edit any of the fields. 7. Click the Next button. Page 52 of 141

8. The Contact Details page is displayed. Edit any of the fields. 9. Click the Next button. 10. The Preview page is displayed. Page 53 of 141

11. Review the information and click the Update button to proceed with saving the changes. A pop-up acknowledgment message box displays the Job ID and number of times it has been edited. Job Postings can only be edited up to 2 times. The Edit icon will not be displayed on the Job Posting tile after you have edited the Job Posting two times. If you have changed only the Expiry Date, this will NOT count as an Edit. See example of changing Expiry Date only below. 12. Click OK. The system returns to the Job Postings page. The edit will be counted as one (1) edit. Example on the right shows the edit count as 2/2. You will not be allowed to edit this Job Posting anymore. You can check the details of the Job Posting edit by clicking on the View Job Audit History link at the right of the Job Posting tile. To learn more about View Job Audit History, go to the View Job Audit History section. Page 54 of 141

13. Example: Changing the Expiry Date only. Select the job posting to edit and navigate to the Key Information page. Change the Expiry Date. 14. Click the Update button. The acknowledgment dialog box is displayed. Click OK. The Edit count is not incremented and remains at 1 from the earlier edit. Page 55 of 141

4.8 COPY JOB POSTINGS You can copy a closed job posting to a new job posting. You can re-use or edit the replicated information of the copied job posting. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. 2. Example: Copy from a closed job posting and publish with edited details. Enter contractor in the search bar. Auto-complete will suggest Job Titles that contain the entered keyword and list them below the Search bar. Page 56 of 141

3. Click on the suggested Job Title. The Job Posting is displayed in the search results listing. Click on the Job Title on the tile. 4. The View Job Posting page is displayed. Click the Copy button. 5. The Copy Job Posting page is displayed in a new browser window with the information replicated from the closed Job Posting. 6. Edit any of the fields in the following pages: A. Job Description B. Key Information C. Contact Details A B C Page 57 of 141

7. From the Preview page, verify details are correct and click Publish. 8. A pop-up acknowledgment message box displays the Job Title, Job ID and Expiry Date. You can perform the following: A. View details of the job B. Return to the Job Postings page B A Page 58 of 141

4.9 RE-OPEN JOB POSTINGS You can re-open a job posting after it has expired and the vacancy had not been filled. The original job posting can be re-opened up to 2 times within 6 months of the first posting. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. 2. Example: Filter by Closed Job Postings and re-open a job posting from the results listing. Click the Job Status Closed checkbox from the Filter By panel. Page 59 of 141

Only the job postings with Closed job status will be displayed in the results listing. 3. Click on the Re-Open Job icon of the Job Posting that you would like to re-open. 4. The Repost Job Posting page is displayed. On this page, you can also perform the following actions: Copy Marked as Filled To learn more about Copy or Marked as Filled, go to the Copy Job Postings or Mark Job Posting as Filled sections respectively. 5. Edit any of the fields in the Job Description, Key Information and Contact Details pages. Page 60 of 141

Any edits you make is considered 1 edit count. If you have already edited this Job Posting twice previously, you will not be able to edit it anymore. You will only be able to change the Expiry Date. 6. From the Preview page, verify details are correct and click Repost. 7. A pop-up acknowledgment message box displays the Job Title, Job ID and Expiry Date. Click a link on the acknowledgment message box to either view details of the job or return to the Job Postings page. Check Job Status is correct 8. From the Job Postings & Applicants page, click the Job Status Re-open checkbox from the Filter By panel. Page 61 of 141

9. Only the job postings with Re-open job status will be displayed in the results listing. Locate the job posting that was reopened previously. The Job Status displays the Reopen count to 1 to indicate it has been re-opened for the first time. Page 62 of 141

4.10 MARK JOB POSTING AS FILLED 4.10.1 MARK A JOB POSTING AS FILLED You can close a job posting with the Mark as Filled option so that you will not receive any more job applications for this post. 1. You can close a job posting with the Mark As Filled option. From the Job Postings & Applicants page, select the job posting and click the corresponding Mark As Filled icon. Click OK to proceed. 2. The job posting is automatically closed and an acknowledgment pop-up box displays the Job ID. Click OK to close the pop-up box. Jobs updated with Marked As Filled cannot be re-opened. The Re-open Job icon is not displayed on the right panel. Page 63 of 141

4.10.2 MARK MULTIPLE JOB POSTINGS AS FILLED 1. Example: Mark 3 job postings as Filled. From the Job Postings & Applicants page, select the 3 job postings by clicking on each of the adjacent checkboxes. 2. Click the Mark 3 Selected Filled button. Page 64 of 141

3. Click OK to proceed. The selected job postings are automatically closed. The Job-IDs you selected to be marked as filled are displayed on the pop-up box. Click OK to close the pop-up box. Jobs updated with Marked As Filled cannot be re-opened. Page 65 of 141

4.11 CLOSE JOB POSTINGS You can close a job posting before its expiry date by indicating if the vacancy has already been filled or is still vacant. Once a job posting is closed, it will no longer be listed on the Jobs Bank website. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. Page 66 of 141

2. Click on the Close Job icon of the Job Posting you would like to close. 3. A pop-up message box is displayed. You can select either radio buttons: A. Vacancy is filled for this position B. Vacancy is not filled for this position Example: Close this Job Posting with vacancy still available. Click the Vacancy is not filled for this position radio button. A B Click the Close button. Proceed to 4. A pop-up acknowledgment pop-up box is displayed. Click OK to close the pop-up box. The job posting is closed with vacancy still available. Job Postings closed with available vacancy can be re-posted. Job Postings closed with vacancy filled cannot be re-posted. Page 67 of 141

5 MANAGE JOB APPLICATIONS The Job Postings & Applicants menu allows you to perform many tasks related to your job postings and the applicants. 5.1 SEARCH APPLICANTS You can perform search on job applicants for your job postings based on search criteria such as Job Classification, Job Title and Skills of the job applicant. The search engine will also suggest words, Job Classification, Job Title and Skills as you enter the keywords. 1. Upon login, click the Job Postings & Applicants link at the top of the main area. The Job Postings & Applicants page is displayed. Job Postings by the Employer are listed by earliest Expiry Date first. Page 68 of 141

2. Click on the Number of Applicants information text of a job posting. The list of applicants for the selected job is displayed. You can also perform the following actions: A. Sort Applicants B. Filter Applicants A B Search by Job Classification 1. Search for applicants by their current or last job classification. Enter a job classification (partial or full) in the Search bar. Example: engineer The search engine will suggest current or last job classification of Page 69 of 141

any job applicants matching the entered keyword. 2. Select the Occupation suggestion. The Applicants with the matching job classification are listed. Search by Job Title 1. Search for applicants by their Job Title. Enter job title (partial or full) in the Search bar. Example: senior The search engine will suggest Job Titles of Applicants matching the entered keyword. 2. Click on the suggested Job Titles. The Applicants with the matching Job Titles are listed. Page 70 of 141

Search by Applicant Name 1. Search for applicants by Name. Enter a name (partial or full) in the Search Bar. Example: tan The search engine will suggest Applicants with names matching the entered keyword. 2. Click on the suggested Name. The Applicants with the matching Name are listed. Search by Skill 1. Example: To search for applicants by their skill sets. Enter a skill description (partial or full) in the Search Bar. Example: sales The search engine will suggest Skills of applicants matching the entered keyword. Page 71 of 141

2. If you click on a suggested Skill, only selected applicant(s) with the matching Skill will be listed. If you click the Search button, all the Applicants matching the entered Skill will be listed. Page 72 of 141

5.1.1 SORT APPLICANTS You can sort job applicants with various sort criteria such as the applicant s name, job title and the date of their application in alphabetical or chronological order. 1. From the Job Applicants page, click the symbol on the Sort By panel to expand the sorting criteria. The drop-down list will allow you to sort the results by the criteria as shown: Name (A - Z) Name (Z - A) Application Date (Most recent first) Application Date (Most recent last) Application Status (A - Z) Application Status (Z - A) Job Title (A - Z) Job Title (Z - A) Years of Experience (Most - Least) Years of Experience (Least - Most) Talent (Bookmarked First) Talent (Bookmarked Last) Page 73 of 141

2. Example 1: To sort the Job Applicants by Name in alphabetical order. Click the Name (A Z) criteria. The Job Applicants displayed are sorted by their names in alphabetical order. Page 74 of 141

3. Example 2: To sort the Job Applicants by their Job Title in alphabetical order. Click the Job Title (A Z) criteria. The Job Applicants displayed are sorted by their Job Titles in alphabetical order. Page 75 of 141

5.1.2 FILTER APPLICANTS You can filter the job applicants listing by various filter criteria. The criteria is dynamically generated depending on the search results listing. 1. From the Job Applicants page, select a filter from the Filter By panel. 2. Example 1: Filter the Applicants with Application Status as Received. Click the Received checkbox under the Application Status criteria. Page 76 of 141

Only Applicants with Received status under Application Status are displayed. 3. Example 2: Filter the Applicants by Expected Monthly Salary in the $2,500 and $4,500 range. Click and drag the left slider bar to the $2,500 position and the right slider bar to the $4,500 position. Only Applicants who applied and have indicated their Expected Monthly Salary in the selected range are displayed. Page 77 of 141

5.2 REVIEW JOB APPLICATIONS 5.2.1 VIEW JOB APPLICATION STATUS 1. From the Job Applicants page, you can view each Applicant s status at the top right of the tile. The Application Status available are: Received When the job application has been sent by the Applicant Under Review Employer downloaded the resume of Applicant for review Successful Applicant has been successfully hired Unsuccessful Applicant is not suitable B C A D E You can perform the following actions for Application Status: A. Update Application Status B. Bookmark C. Compare D. Download Resume E. Send Interview Invite To learn more about updating the application status, go to the Update Application Status section. To learn more about Bookmark, go to the Bookmark Applicants section. To learn more about Compare, go the Compare Applicants section. To learn more about downloading resume, go to the Download Resume section. Page 78 of 141

5.2.2 VIEW APPLICANT PUBLIC PROFILE You can view the job applicant s public profile based on the applicant s preferences for which details to display on the profile. 1. From the Job Applicants page, select an Applicant and click the corresponding View Public Profile link. The Applicant s Public Profile page is displayed. Information displayed is based on customisation performed by the Applicant. 2. To return to the Job Applicants page, click the symbol. System returns to the Job Applicants page. Page 79 of 141

5.2.3 DOWNLOAD RESUME You can download the applicant s resume to review. The application status will be automatically updated to Under Review from Received status. 5.2.3.1 DOWNLOAD 1 RESUME 1. From the Job Applicants page, select the applicant to review by clicking on the corresponding Download Resume icon. The resume is downloaded to your local drive via the web browser. Refer to your Browser s online Help or documentation for download location settings or behaviour. 2. Check the Application Status of the applicant. The Application Status is automatically updated to Under Review. Page 80 of 141

5.2.3.2 DOWNLOAD MULTIPLE RESUMES 1. Example: Download resumes of 3 applicants. From the Job Applicants page, select the applicants to review by clicking on each of their corresponding Download Resume icon. You can download a maximum of 100 Resumes at a time. 2. Click the Download 3 selected resumes button. The resumes are downloaded to your local drive via the web browser. Page 81 of 141

3. Check the Application Status of the 3 applicants. The Application Status of the 3 applicants are automatically updated to Under Review. 5.2.4 DOWNLOAD COVER LETTER You can download the applicant s cover letter to review. The Download Cover Letter button is only available if the applicant has uploaded the cover letter. 1. From the Job Applicants page, click on the corresponding Download Cover Letter icon of your selected Applicant. Page 82 of 141

The Cover Letter is downloaded to your local drive via the web browser. Refer to your Browser s online Help or documentation for download location settings or behaviour. Page 83 of 141

5.3 BOOKMARK APPLICANTS The Bookmark feature allows you to bookmark job applicants and retrieve the bookmarks at a later time. 1. Example: Bookmark 3 job applicants. From the Job Applicants page, select the Applicant and click on the corresponding Bookmark icon. The Bookmark icon is highlighted, indicating the Applicant has been Bookmarked. 2. Repeat the above step for the next 2 Applicants. 3. Click the Only view bookmarked applicants checkbox. The Job Applicants page displays only the bookmarked applicants. Page 84 of 141

5.4 COMPARE APPLICANTS You can compare up to 3 job applicants and compare details such as Salary Expectation, Employment History, Qualifications and Skills side by side. 1. Example: Compare 3 job applicants. From the Job Applicants page, select an applicant to compare by clicking on the corresponding Compare icon. The Compare icon displays a tick mark and the selected applicant is displayed in the Compare Applicants placeholder. 2. Repeat the above step for the next 2 applicants. The selected applicants for comparison are displayed in the Compare Applicants placeholder. 3. Click on the button. Compare The Compare Applicants page displays the information boxes of the 3 Applicants side by side. Information can compared regarding the Applicants : A. Salary Expectation B. Employment History C. Qualifications D. Skills A B C D 4. To return to the Job Applicants page, click the symbol. The Job Applicants page is displayed with the Compare Page 85 of 141

Applicants placeholder box minimized. To Clear the Compare Applicants list 1. Click the symbol to expand the Compare Applicants placeholder box. 2. The placeholder box is expanded. Click the Clear All link. The placeholder box will no longer be displayed. Example: Trying to compare more than 3 Applicants 1. The Compare Applicants function allows up to 3 Applicants to be compared. Select 3 Applicants to compare. 2. Click the Compare icon of the fourth Applicant. A pop-up error alert will be displayed: You can compare up to 3 candidates only. Page 86 of 141

5.5 UPDATE APPLICATION STATUS You can review the application and update the status of the job applicants individually or update multiple applicants. This will help to keep the job applicants informed of the outcome of their job application. 5.5.1 UPDATE 1 APPLICATION STATUS 1. Example: Update the Application Status of an Applicant from Received to Unsuccessful. From the Job Applicants page, click the Application Status drop-down menu of the Applicant. 2. Select Unsuccessful by clicking on the label. 3. System displays a pop-up box: Update this applicant status? Click Yes to proceed. Page 87 of 141

The Application Status for the Applicant is updated. 5.5.2 UPDATE MULTIPLE APPLICATION STATUS 1. Example: Update the Application Status of 3 Applicants from Under Review to Unsuccessful. From the Job Applicants page, click the checkboxes of the applicants to update. Page 88 of 141

2. Click the Update 3 Selected Status button. 3. The Update Application Status dialog box is displayed with the list of your selected Applicants. A. Click the Application Status drop-down menu and select Unsuccessful. B. Click Yes to proceed. B A A pop-up box is displayed to acknowledge the status update of the selected Applicants. Click OK to close the pop-up box. Page 89 of 141

6 MANAGE TALENT 6.1 SEARCH TALENT You can perform search on suitable Talent based on search criteria such as Name, Job Title and Skills to review on their suitability for your job postings. The search engine will also suggest words, Name, Job Title and Skills as you enter the keywords. 1. Upon login, click the Search Talent link at the top of the main area. The Search Talent page is displayed with the Talent tab selected by default. On this page, you can also perform the following actions: A. Bookmark B. Sort By C. Filter By A B C To learn more about Bookmark, Sort and Filter Talent, go to the Bookmark Talent, Sort Talent and Filter Talent sections respectively. Search by Name 1. Example: To search a Talent by Name. Enter a name (partial or full) in the Search Bar. Example: tan The search engine will suggest Talent names matching the entered keyword. Page 90 of 141

2. If you click on a suggested Name, only the selected Talent matching the entered Name will be listed. If you click the Search button, all the Talent matching the entered Name will be listed. Search by Job Title 1. Example: To search a Talent by their Job Title. Only their current or last job title will be searched. Enter a job title (partial or full) in the Search Bar. Example: senior The search engine will suggest current or last Job Titles of Talent matching the entered keyword. Page 91 of 141

2. If you click on a suggested Name, only the selected Talent matching the entered Name will be listed. If you click the Search button, all the Talent matching the entered Name will be listed. 6.1.1 SORT TALENT You can sort Talent with various sort criteria such as the Talent s name, qualifications and certifications in alphabetical order. 1. From the Search Talent page, click the symbol on the Sort By panel to expand the sorting criteria. Page 92 of 141

The drop-down list will allow you to sort the results by the criteria as shown. 2. Example 1: To sort the Talent by Name in alphabetical order. Click the Name (A Z) criteria. The Talent displayed are sorted by their names in alphabetical order. Page 93 of 141

3. Example 2: To sort the Talent by their Highest Qualifications in alphabetical order. Click the Highest Qualifications (A Z) criteria. The Talent displayed are sorted by their Highest Qualifications in alphabetical order. You can also perform the following actions: A. Bookmark B. Compare C. Download Resume D. Send Contact E. Invite to Apply A B C D E To learn more about Bookmark, go to the Bookmark Talent section. To learn more about Compare, go to the Compare Talent section. To learn more about Download Resume, go to the Download Resume section. To learn more about Send Contact, go to the Send Contact to Talent section. To learn more about Invite to Apply, go to the Invite Talent to Apply section. Page 94 of 141

6.1.2 FILTER TALENT You can filter Talent by various filter criteria such as minimum years of experience, qualifications, job title, expected monthly gross salary, etc. The criteria is dynamically generated depending on the search results listing. 1. From the Search Talent page, select a filter from the Filter By panel. 2. Example 1: Filter the Talent by Job Title: Ballet Dancer. Click the Ballet Dancer checkbox under the Job Title criteria. Page 95 of 141

Only Talent with Job Title: Ballet Dancer are displayed. 3. Example 2: Filter the Talent by Expected Monthly Salary in the $3,000 and $6,500 range. Click and drag the left slider bar to the $3,000 position and the right slider bar to the $6,500 position. Only Talent who have indicated Expected Monthly Salary in the selected range are displayed. Page 96 of 141

6.2 REVIEW TALENT 6.2.1 VIEW TALENT S PUBLIC PROFILE You can view the Talent s public profile based on the Talent s preferences for which details to display on the profile. 1. From the Search Talent page, select a Talent and click the corresponding View Public Profile link. The Talent s Public Profile page is displayed. Information displayed is based on the Talent s preference for displaying or not to make the information available. 2. To return to the Search Talent page, click the symbol. System returns to the Search Talent page. 6.2.2 DOWNLOAD RESUME The Download Resume function allows you to download the Talent s resume for review on their suitability for a job role. Page 97 of 141

1. From the Search Talent page, select the Talent to review by clicking on the corresponding icon. Download Resume The resume is downloaded to your local drive via the web browser. Refer to your Browser s online Help or documentation for download location settings or behaviour. 6.2.3 SEND CONTACT TO TALENT You can send your contact details such as your contact number and email address to potential Talent for your job postings. The Talent will receive your contact message via their Email. 1. From the Search Talent page, select the Talent to send the Contact to by clicking on the corresponding Send Contact icon. The Send Contact page is displayed with the list of Contact Persons from your Profile. 2. Select the Contact Person(s) to send to the Talent by clicking on the respective checkbox. Page 98 of 141

3. Click the Send Alert button. A pop-up information box displays the message and Contact Person(s) that were sent to the Talent. 4. To send the above message to more Talent, click the Invite Other Candidates button. The Search Talent page will be displayed for you to select another Talent. 5. Follow Steps 1-3. 6. Click the x symbol to exit to the Send Contacts page. Page 99 of 141

6.2.4 INVITE TALENT TO APPLY You can send job invites to Talent to invite them to apply for your job postings if they are interested. Talent will receive your job invitation via their Email. 1. From the Search Talent page, invite a Talent to apply by clicking on the corresponding To Apply link. Invite The Invite To Apply page is displayed with brief information about the Talent. Available Job Postings are listed below. You can also perform the following actions: A. Search B. Sort By C. Filter By To learn more about Search, go to the Search Talent section. To learn more about Sort By, go to the Sort Talent section. To learn more about Filter By, go to the Filter Talent section. B C A 2. Example: Select 2 Job Postings to invite the Talent to apply. Select a Job Posting or multiple postings by clicking on the checkbox. A tick mark is displayed to indicate the Job Posting has been selected. Page 100 of 141

3. Click the Send 2 Job Invites button. A pop-up box displays the Talent Name and the Job invites selected from the previous step. 4. To send another Job Invite to more Talent, click the Invite Other Candidates button. The Search Talent page will be displayed for you to select another Talent. Follow Steps 1-3. 5. Click the x symbol to exit to the Invite To Apply page. 6.2.5 VIEW CONTACTED TALENT You can view the Talent that you have contacted and invited to apply for job postings. 1. From the Search Talent page, click the Contacted Talent tab. The Contacted Talent page is displayed. Talent who were previously Contacted and sent Job Invites are listed together by Name in alphabetical order. Page 101 of 141

Sort Contacted Talent 1. Click the symbol on the Sort By panel to expand the sorting criteria. The drop-down list will allow you to sort the results by the criteria as shown. 2. Example 1: To sort the Contacted Talent by the latest date of contact first. Click the Date of Contact (Newest to Oldest) criteria. The Contacted Talent displayed are sorted the latest date of contact first. Page 102 of 141

3. Example 2: To sort the Contacted Talent by the oldest date of contact first. Click the Date of Contact (Oldest to Newest) criteria. The Contacted Talent displayed are sorted the oldest date of contact first. Filter Contacted Talent 1. From the Search Talent page, select a filter from the Filter By panel. Page 103 of 141

2. Example 1: Filter the Talent by Type of Contact: Send Contact to Talent. Click the Send Contact to Talent checkbox criteria. Only Talent who were contacted via Send Contact to Talent are displayed. 3. Example 2: Filter the Talent by Contacted Date range from last week to less than 3 months ago. Click and drag the left slider bar to the Last Week position and the right slider bar to the Past 3 months position. Page 104 of 141

Only Talent who were contacted via Send Contact to Talent and Invited Talent in the selected range are displayed. Page 105 of 141

6.3 BOOKMARK TALENT The Bookmark feature allows you to bookmark Talent and retrieve the bookmarks at a later time. 1. Example: Bookmark 4 Talents. From the Search Talent page, select the Talent and click on the corresponding Bookmark icon. The Bookmark icon is highlighted, indicating the Talent has been Bookmarked. 2. Repeat the above step for the next 3 Talent. 4. Click the Bookmarked Talent checkbox. The Search Talent page displays only the bookmarked Talent. Page 106 of 141

6.4 COMPARE TALENT You can compare up to 3 Talent and compare details such as Salary Expectation, Employment History, Qualifications and Skills side by side. 1. Example: Compare 3 Talents. From the Search Talent page, select a Talent to compare by clicking on the corresponding Compare icon. The Compare icon displays a tick mark and the selected Talent is displayed in the Compare Talent placeholder. 2. Repeat the above step for the next 2 Talents. The selected Talents for comparison are displayed in the Compare Talents placeholder. 5. Click on the Compare button. The Compare Talents page displays the information boxes of the 3 Talents side by side. Information can compared regarding the Talents : A. Salary Expectation B. Employment History C. Qualifications D. Skills A B C D Page 107 of 141

6. To return to the Search Talent page, click the symbol. The Search Talent page is displayed with the Compare Talent placeholder box minimized. To clear the Compare Talent list 1. Click the symbol to expand the Compare Talent placeholder box. 7. The placeholder box is expanded. Click the Clear All link. The placeholder box will no longer be displayed. Example: Trying to compare more than 3 Talent 1. The Compare Talent feature allows up to 3 Talent to be compared. Select 3 Talent to be compared. Page 108 of 141

8. Click the Compare icon of the fourth Talent. A pop-up error alert will be displayed: You can compare up to 3 talent only. 9. To remove a Talent from the Compare Talent placeholder box, click on the corresponding x symbol. The selected Talent is removed from the placeholder. Page 109 of 141

7 MANAGE INTERVIEWS You can manage Interviews by sending Interview Invites to job applicants. The Interview Invite function allows you to propose, accept, cancel or re-propose the interview date and time slots. 7.1 SEND INTERVIEW INVITE 1. From the Job Postings & Applicants page, select the Job Posting and click the Number of Applicants information text. 2. The Job Applicants page is displayed for the selected Job Posting. Page 110 of 141

3. Select the Job Applicant and click the corresponding Send Interview Invite icon. 4. The Invite for Interview page is displayed. Enter the information for: A. Interview Details B. Contact Details A B 5. Select a Date & Time slot. Click the calendar icon for Interview Date & Time. The calendar date picker is displayed for you to select the date and time. Page 111 of 141

6. Click the calendar icon for Interview Expiry Date. The calendar date picker is displayed for you to select the date and time. Alternatively, you can provide more date and time slots for the Applicant to select. Click the Time link. + Add Date & A new slot is displayed for you to select another date and time. You can add more Date & Time slots up to a total of 10 slots. To delete a slot, click the x symbol of the respective slot. 7. Click on the Send Interview Invite button. The Interview Invite is sent to the job applicant. Page 112 of 141

7.2 SORT INTERVIEW INVITES 1. From the Job Applicants & Postings page, click on the Number Invited text link. The Applicants Invited for Interview page is displayed. Click the symbol on the Sort By panel to expand the sorting criteria. 2. The Sort By panel expands the menu to show a list of criteria you can use to sort your Interview Invites. Example: Sort the Interview Invites by Name in reverse alphabetical order. Click the Name (Z A) criteria. Page 113 of 141

The Interview Invites displayed are sorted by their names in reverse alphabetical order. Page 114 of 141

7.3 FILTER INTERVIEW INVITES 1. From the Applicants Invited for Interview page, select a filter from the Filter By panel. 2. Example: Filter the Interview Invites by Interview Status. Click the Accepted checkbox. The checkbox displays a tick mark. Only Interview Invites who have accepted the interview invitation are displayed. Page 115 of 141

10. Example 2: To filter your Interview Invites by those who were contacted today, drag the right slider bar to the Today position as shown. Page 116 of 141

7.4 CONFIRM APPLICANT S INVITE ACCEPTANCE 1. After an Applicant has accepted your interview date, you can confirm the acceptance from the Job Applicant page. From the Job Postings & Applicants page, search and locate the job posting. Click on the Number Invited text link. 11. The Applicants are for the job posting are listed. Select your applicant and click on the corresponding icon. Confirm 12. Click OK to proceed. The confirmation is sent to the Applicant. Page 117 of 141

7.5 RE-PROPOSE INTERVIEW DATE 1. You can re-propose another interview date and send to the Applicant. From the Job Postings & Applicants page, search and locate the job posting. Click on the Number Invited text link. 2. The Applicants are for the job posting are listed. Select your applicant and click on the Re- corresponding propose icon. 3. The Re-propose Interview Date page is displayed. Scroll down to the Interview Date & Time section. Page 118 of 141

4. Select a Date & Time slot. Click on the calendar icon for Interview Date & Time. The calendar date picker is displayed for you to select the date and time. 5. Click the calendar icon for Interview Expiry Date. The calendar date picker is displayed for you to select the date and time. Alternatively, you can provide more date and time slots for the Applicant to select. Click the Time link. + Add Date & A new slot is displayed for you to select another date and time. You can add more Date & Time slots up to a total of 10 slots. To delete a slot, click the x symbol of the respective slot. 6. Click the Re-propose Interview Invite button. The pop-up box is displayed to inform you that the re-proposed date has been sent to the job applicant. Page 119 of 141

7.6 CANCEL INTERVIEW INVITE 1. You can cancel the interview date and send to the Applicant. From the Job Postings & Applicants page, search and locate the job posting. Click on the Number Invited text link. 2. The Applicants are for the job posting are listed. Select your applicant and click on the corresponding icon. Cancel 3. The Cancel Interview dialog box is displayed. Select a reason for cancelling the interview from the drop-down list. Click the Cancel Interview button to proceed. 4. The Cancel request is sent to the Applicant. Page 120 of 141

The Number Invited for the job applicant is updated. Page 121 of 141

8 MANAGE ORGANISATION PROFILE 8.1 UPDATE ORGANISATION PROFILE INFORMATION You can update your Organisation Profile which contains the company information such as logo, banner, contact details, address, website and social media URL, etc. 1. Upon login, click the Organisation Profile link at the top of the main area. The Organisation Profile page is displayed. Update Company Logo 1. Click the Edit link below the logo. 2. The Logo Image dialog box is displayed. Click the Upload button. Page 122 of 141

3. The file browser dialog box is displayed. The file browser dialog box allows you to update a file from your local computer. Select an image and click the Open button. Logo Specifications: Maximum size -30KB File formats bmp, gif, jpeg, jpg, png Resolution 100 x 100 pixels 4. The Logo Image dialog box displays your selected image file. Click the Update button. The logo is updated. Update Employment Agency Licence Number 1. Click the Edit link next to the field name. 5. Enter the license number in the field box and click the Save button. The Employment Agency License Number is updated. Page 123 of 141

Update Banner 1. Click the Edit Banner link. 6. The Banner Image dialog box is displayed. Click the Upload button. 7. The file browser dialog box is displayed. The file browser dialog box allows you to update a file from your local computer. Select an image and click the Open button. Banner Specifications: Maximum size -300 KB File formats bmp, gif, jpeg, jpg, png Dimensions 580 x 1200 pixels 8. The Banner Image dialog box displays your selected image file. Click the Update button. The Banner is updated. Update Profile Information Box Page 124 of 141

1. Click the Edit link on the Profile section. 9. The Profile section displays the fields for editing. Edit any or all of the following fields: No. of Employees Enter a number Country Select a country from the drop-down list Number Enter a contact number Country Select a country from the drop-down list Fax Number Enter a fax number Email Address Enter a valid email address Website Enter the URL for the website Refer to table for guidelines for completing the Profile section. Field Name Mandatory Remarks Number of Employees N Numeric. Up to 10 digits Country Y Select from drop-down list. Area N Free text. Number Y Valid phone number of your selected country Country Y Select from drop-down list. Area N Free text. Page 125 of 141

Fax Number Y Valid fax number of your selected country Email Address Y Freetext. Valid email address. Website N Valid website URL. 10. Optionally, you can add social media contact information. Click the + Add Social Media link at the bottom of the Profile information box. Update the following fields: Type Select from the drop-down list URL Enter the URL of the social media site To add more social media contact information, click the + Add Social Media link. 11. Click Save. The information entered is updated to the Profile section. Update Address 1. Click the Edit link on the Address section. Page 126 of 141

2. The Address section displays the fields for editing. Edit any or all of the following fields for Registered Address and Main Mailing Address: Postal Code Enter a valid postal code Block / House No. Enter a house or block number (optional) Street Name Enter a street name (Optional) Building Name Enter a building name (optional) Floor Enter a floor number (optional) Unit No. Enter a unit number (optional) Refer to table for guidelines for completing the Address section. Field Name Mandatory Remarks Registered Address Postal Code Y Free text. Valid postal code Block / House No. Y Free text Street Name Y Free text. Building Name Y Free text. Floor N Free text. Page 127 of 141

Unit No. N Free text. Main Mailing Address Postal Code Y Free text. Valid postal code Block / House No. Y Free text. Street Name Y Free text. Building Name Y Free text. Floor N Free text. Unit No. N Free text. 3. You can add another address as Other Address 1. Click the link. Add Address For the Address Type field, select from the drop-down list. Page 128 of 141

4. Click Save. The information entered is updated to the Address section. Update System User 1. Update your organisation s System User who will be authorised to access the Jobs Bank portal. Click the Edit link on the System User section. 2. The System User page is displayed. Existing System Users created previously are listed. You can also perform the following actions: A. Search System Users B. Sort System Users C. Filter System Users C B A To learn more about Sort or Filter System Users / Contact Persons, go to the Sort System Users / Contact Persons or Filter System Users / Contact Persons sections respectively. Page 129 of 141

3. Example: To edit a System User. Click on the Edit icon of the corresponding System User to edit. Edit any or all of the following fields: Full Name Designation Country Number Email Address Refer to table for guidelines for completing the System User section. Field Name Mandatory Remarks Full Name Y Free text Designation N Free text Country Y Select from dropdown list Area N Numeric Number Y Numeric. Valid number of your selected country Email Address Y Free text. Valid email address 4. Click the tick icon to save the changes To discard the changes made, click the x icon. The information entered is updated to the System Contact section. Update Contact Person Page 130 of 141

1. Update your organisation s Contact Person who will be authorised as the point of contact for job postings. Click the Edit link on the Contact Person section. 2. The Contact Person page is displayed. Existing Contact Persons created previously are listed. You can also perform the following actions: A. Search Contact Persons B. Sort Contact Persons C. Filter Contact Persons To learn more about Sort or Filter System Users / Contact Persons, go to the Sort System Users / Contact Persons or Filter System Users / Contact Persons sections respectively. B C A 3. Example: To edit a Contact Person. Click on the Edit icon of the corresponding Contact Person to edit. Edit any or all of the following fields: Full Name Designation Country Number Email Address Field Name Mandatory Remarks Full Name Y Free text Designation N Free text Country Y Select from dropdown list Area N Free text Page 131 of 141

Number Y Numeric. Valid number of your selected country Email Address Y Free text. Valid email address 4. Click the tick icon to save the changes To discard the changes made, click the x icon. The information entered is updated to the Contact Person section. 5. You can add another Contact Person by clicking on the button. Add Contact Refer to the table from the previous step as a guideline for completing the additional Contact Person. Update About Us Description 1. Click the Edit link on the About Us section. Page 132 of 141

2. The About Us section displays the Description field box for editing. Edit the About Us description in free text format. Maximum number of characters: 2000. 3. Click Save. The information entered is updated to the About Us section. Update Mission, Vision and Values 1. Click the Edit link at the right of the Mission, Vision and Values section. Page 133 of 141

2. The Mission, Vision and Values section displays the 3 field boxes for editing. Edit the company s Mission, Vision and Core Values in free text format. Maximum number of characters for the following are: Our Mission: 500 Our Vision: 500 Our Core Values: 500 3. Click Save. The information entered is updated to the Mission, Vision and Values section. Update Why Join Us description 4. Click the Edit link at the right of the Why Join Us section. Page 134 of 141

5. The Why Join Us section displays the field box for editing. Maximum number of characters for this section is 500. 6. Click Save. The information entered is updated to the Why Join Us section. 8.2 SORT SYSTEM USERS / CONTACT PERSONS 7. From the Contact Person or System User page, click the symbol on the Sort By panel to expand the sorting criteria. 8. Example: Sort the Contact Persons by Designation in reverse alphabetical order. Click the Name (Z A) criteria. Page 135 of 141

The Interview Invites displayed are sorted by their names in reverse alphabetical order. 8.3 FILTER SYSTEM USERS / CONTACT PERSONS 9. From the Contact Person or System User page, select a filter from the Filter By panel. 10. Example: Filter the Contact Persons by Designation = HR Director. Click the respective checkbox for HR Director. The checkbox displays a tick mark. Only Contact Persons with Designation of HR Director are displayed. 8.4 UPDATE THIRD PARTY EMPLOYER ACKNOWLEDGMENT Organisations such as recruitment agencies can create job postings on behalf of another Employer by retrieving the UEN of the hiring Employer. 1. Click the Edit link on the Acknowledge Third Party Employer message section. Page 136 of 141

2. The Edit mode for the section is enabled. Click the checkbox if you are registering as a Third Party Employer. A tick mark is displayed on the checkbox. 3. Click Save. The acknowledgment is saved. You will now be able to perform the following: Create Job Postings for your organisation Create Job Postings on behalf of other Employers To learn more about Save or Publish, go to the Save Draft Jobs and Publish Job Posting sections. During the Create Job Posting step, there will be a checkbox for you to indicate that you are posting the job on behalf of another company. If you uncheck the Third Party Employer Acknowledgment registration, you will not see this indicator in the Create Job Posting step. Page 137 of 141

8.5 VIEW TRIPARTITE GUIDELINES ACKNOWLEDGMENT 1. Employers posting jobs on the Jobs Bank portal are required to comply with the Tripartite Guidelines on Fair Employment Practices. The Tripartite Guidelines section is automatically selected and is not editable. Page 138 of 141

9 CONTACT US If you require further assistance on the portal, you can choose to contact us through the My Feedback function or via our call centre. 9.1 MY FEEDBACK You can leave feedback via the My Feedback menu. The View Feedback History page allows you to view the feedback responses as well as reply to them. 1. You can also contact us via the Feedback function. Fill up the form with your contact details and your feedback and click on Submit. Look out for an email notification which will be sent to you if your feedback was successfully submitted. 2. If you want to track your feedback, you will need to login to your account. After logging in, click on the Dashboard Access button to display a drop-down list of the account features. Click on the My Feedback link. Page 139 of 141