Patricia MacTaggart Office telephone: 202-994-4227 Fax number: 202-994-1850 e-mail address: pmactagg@email.gwu.edu Lead Research Scientist and Lecturer, Department of Health Policy/School of Public Health and Health Services, George Washington University Adjunct Associate Professor, Health Policy & Management, UNC-Chapel Hill Expertise: Strategic and operational planning and implementation of complex health care purchasing, administrative, service delivery, payment, information technology and financial and quality oversight innovative approaches through member, provider, program, program, operations, integrity, contract and business relationship management in the publicly financed market. Currently providing management technical assistance to support Oregon Health Authority for their HIT/HIE efforts, Alabama for their Meaningful Use and HIE efforts, including Public Health, and Pennsylvania HIT for the Clinical Quality Measures (CQMs) and Repository. Experience includes public-private partnerships, for individual, population and public health for healthy and chronically ill babies, toddlers, children, adolescents, adults and elderly (Medicaid, Medicare, CHIP). Currently providing leadership in support of Wisconsin s public/private value efforts, including use of CQMs. I have a national reputation and credibility with the advocacy groups, federal and state leaderships and employees, private industry, private and public purchases and the vendor community. I know the people processes and policy, which is critical for implementation and ongoing operations. All entities have been left in better position than when entered. Management experience of over 30 years in non-profit (small staff of less than 10), for-profit (large staff of over 300), state government (direct of less than 100 and indirect of over 100), and federal government direct over 50 staff). Executive management experience of corporate (vice president), federal (GS15), state (SES equivalent), consultant (principal) and vendor (Client Delivery Executive). As previous Minnesota Medicaid Director, I had overall responsibility for the Medicaid program federal compliance, ongoing operations and program integrity and managed a $2B+program. I am a developer of staff, a translator of "vision" and an initiator that teaches, encourages and maximizes the qualities and capabilities of the team. I am an engager, "provider", "identifier of the best of the best" and fully utilize to gain the maximum potential from them. I have the ability to identify, and utilize, the potential that all career individuals with the right guidance inherently have. I also do not tolerate inappropriate behavior, discrimination or engaging in a negative environment and act upon those issues immediately but with foresight as to the best potential outcome. Experience driving culture change through innovative use of information technology, including leading the effort within EDS to move from claims processing to the e-health environment of electronic health records (EHRs) and health information exchanges. Also through George Washington University, contracted support to multiple states as they transform their acute, behavioral and long term care health systems to be HIT-optimized- including policy, technical, legal, operational, governance and financing issues. I have a national reputation for getting things done. I am an implementer - people are excellent at conceptual ideas, but they fail taking the idea from concept through implementation and operations this is my strength. 1
Education: Master s Degree in Business Administration: Metropolitan State University, St. Paul, Minnesota (August 1997) Master s Degree in Management/Administration: Metropolitan State University, St. Paul, Minnesota (June 1988) Bachelor of Arts in Mass Communications/Public Relations and Speech/Rhetoric: Moorhead State University, Moorhead, Minnesota (May 1973) CCHIM Clinician/Practitioner Consultant Health Information Technology Professional (HIT Pro) Certification: ( July 2012) Employment: 7/1/07 present The George Washington University, Washington, DC: Lead Research Scientist/Lecturer (appointment 2003 & full-time 7/1/07-13) instructing graduate students in health information technology (health IT) policy, quality and state health policy, co-investigator and instructor under the GW-HITECH University Based Training Grant, and provides leadership, experience, and technical expertise related to health care administration, Medicaid/SCHIP, e-health and health information exchange and program operations. Technical assistance/consulting to IOM (2012), Principle Investigator for RWJF TA: Oregon, Pennsylvania and Wisconsin (2013); Principle Investigator for Oregon HIE (2013), NCAHCA (2013), AHCA (2013), Aquilent as SME for CMS (2013), Alabama Strategic, Operational and SMHP Plan Technical Assistance contract (2010-13), Alabama Health Home contract (2011-12),NASHP Maximizing Enrollment (2010-12), California CIO Health Care Reform contract (2010), Navigant/PA Medicaid (2011), NASHUAD Medicaid Administrative funding (2010-11), RTI/ONC contract on Barriers to Meaningful Use (2011-12), ONC Intersection of Health Information Exchanges and Health Insurance Exchanges (2011), DC DHCF MCO oversight and policy, organizational management and health care policy and administration (2007-10), Pediatric Health and Health Care Quality Measurers Committee (2010), SHADAQ for TA to states (2012), AHIMA for Report to Congress (2012), AcademyHealth for EDP/MMD (2012), Nurse Family Partnership (2008-12) and previously NASMD Medicaid Transformation Grants. Also provides technical assistance to states regarding health information technology, quality and Medicaid/CHIP and volunteered on Standards & Interoperability Workgroup for Transition of Care Vocabulary Workgroup and Harmonization. A member of the ONC HIT Consumer Empowerment Task Force Accomplishments include designing and implementing a Health Information Policy graduate level class at both George Washington University (GW) and UNC-Chapel Hill, State Health Policy, Advanced State Health Policy, and a Quality class with a focus on implementation of the concepts at GW. 8/1/04 present UNC, Chapel Hill: Adjunct Associate Professor for MPH Executive Program teaching the policy side of health information technology (HIT). Previously taught in the Executive PHD Program on (HIT) and guest lecturer in the MHP on quality, rate setting and HIT. 8/14/06 6/30/07 Health Management Associates, Washington, DC: Principal at Health Management Associates, a national research and consulting firm specializing in complex health care program and policy issues. Provided leadership, and technical expertise related to health care administration, Medicaid impacts on national initiatives and legislation, e-health and health information exchange, and other health information technology and electronic health recordsystems aspects from a public purchasing and participation perspective to local, state, and federal 2
governmental agencies, regional and national foundations, multi-state health system organizations and single site health care providers, as well as public/private purchasers. 3/24/03 7/31/06 EDS, Herndon, VA: Executive State and Local Government East Region (10/4/04 7/31/06), Client Executive State and Local Government SE Region (5/3/04 10/4/04), and Vice President U. S. Government Solutions (3/24/03 5/3/04) serving as Client Delivery Executive for EDS as the North Carolina Medicaid fiscal agent, North Carolina HIPAA contractor and South Carolina HIPAA contractor, managing a budget of over $50M and over 330 employees. 3/97 3/21/03 Centers for Medicare and Medicaid Services/Health Care Financing Administration, Baltimore, Maryland: Senior Advisor, Center for Beneficiary Choices (8/02-3/21/03), Division Director Plan Improvement and Quality, Health Plan Policy Group (11/00-8/02, Senior Advisor, Health Plans and Providers Group, Center for Health Plans and Providers (3/00-11/00), Director Quality and Performance Management Group, Center for Medicaid and State Operations (7/97-3/00) and Director State Health Care Demonstrations 1115 Waivers (3/97-7/97). 4/85 3/97 Minnesota Department of Human Services, St. Paul, MN: State Medicaid Director- Health & Continuing Care Strategies (7/95-3/97, Multi-divisional Director of Purchasing & Health Care Delivery (3/94-7/95), Assistant Director of Health Care Management-Health Care Management (11/90-11/92), Health Care Program Supervisor-Health Care Management & Income Maintenance Program Administrative Supervisor-Health Care Management (2/88-11/90) and Income Maintenance Consultant-Health Care Management & Income Maintenance Representative-Long Term Care Management (4/85-2/88) 11/92 3/94 Delta Dental Plan of Minnesota, Minneapolis, MN: Vice President of Managed Care managing budget and personnel in Managed Care Division, managing and expanding current managed fee-for-service dental networks, managing and expanding dental managed care options, including capitation products, locally and nationally, creating and managing innovative dental delivery network options and initiating and managing a quality assurances research project. 2012-2013 Administrative Duties & University Activities: (include voluntary committee service) Departmental: GWU Department Academic Program Review Committee (2011-2012) SMHS/SPHHS: GWU Faculty Search Committee & PR (2008-10) Research Committee (2012-14) University: GWU HITECH Advisory Committee (2011-13) Courses Bridging HIT and Health Policy: Course Director and taught spring semester for 6 years (current) GW HITECH Certificate Program Bridging HIT and Health Policy: Course Director and taught every semester for 3 years (year around) State Health Policy: Instructor and taught 4 years (solo) fall semester (current) and Co-instructor 2 years fall semester Advanced State Health Policy: Course Director and taught two years Quality: Course Director (solo for 4 years) and Co-instructor 2 years fall semester EMHA: HIT: Co-course designer and co-instructor starting fall 2014 2012-2014 Publications: Wisconsin Public-Private Value Strategy Framework for Public Reporting and Payment Reform: Wisconsin Medicaid (May 2014) 3
Long-Term Care and Health Information Technology: Opportunities and Responsibilities for Long-Term and Post-Acute Care Providers, Perspectives (on-line Research Journal), Patricia MacTaggart and Jane Hyatt Thorpe, JD, 9/27/13 Concepts of Health Care in Adolescents in the 21st Century, Chapter 3, Adolescent Medicine: Pharmacotherapeutics in General, Mental and Sexual Health Patricia MacTaggart, 2012 Technical Memorandum on Incentive Options for Non-Eligible Providers of Meaningful Use: May 2012, ASPE Report to Congress REPORT: EHR PAYMENT INCENTIVES FOR PROVIDERS INELIGIBLE FOR PAYMENT INCENTIVES AND OTHER FUNDING STUDY CONTRIBUTOR, SEPTEMBER 2012 Comprehensive Medicaid Integrity Plan, Center for Program Integrity, Medicaid Integrity Group FFY 2013-2017, October 2012, CMS 5 Year Plan Alabama SMHP Update, Stage 1 MU, October 2012, Alabama Medicaid Report to CMS Leveraging Health Information Technology for Management, Monitoring and Evaluation of Health Insurance Exchange Operations, October 2012, ASPE under SHADAQ contract Adolescents and Health Information Technology, Int J Child Adoelsc Health 2012; 5(2): 119-131, Special Issue: Adolescence and health, ISSN: 1939-5930, Nova Science Publishers, Inc. Alabama SMHP Update, Audit Strategy, May 2013, Alabama Medicaid Report to CMS 2012-2014 Health Care Presentations GW Residency Program: Bridging HIT and Health Policy/Operations (2011-2014) Internal OHA Staff Training: HIT, Meaningful Use and Health Care Transformation (April 2014) State Success Stories in Leveraging Data to Transform Care, Learning from Each Other: The Role of States in Transforming their Health Systems (Jan 2014) The Real Meaning of Meaningful Use: Stage 2 & Beyond, chealth Innovation Symposium (Nov 2013) Rick Adjustment Data, Claims, Collections and Submissions, 3 rd Annual Health Insurance Exchange Summit (Nov 2013) Health-IT and Health System Transformation, HIT IT 101 Policy and Program Basic Training (2013) Technology & Operations On the Health Insurance Exchanges Summit: Leveraging Data & Technology and Its Impact on Revenue (2013) AHCA: HIT and LTC (2013) MGMA: HIT (2013) HIMSS: Moderator HIT MU (2013 and 2014) 3 rd International Conference on Pediatric Chronic Diseases, Disability and Human Development: Adolescent Health Care in the Modern World: Jerusalem, Israel (12/12) AHCA National LTC Conference: HIT and LTC (10/12) & HIT and Reimbursement in PAC & LTC Settings In-Service (9/12) Medicaid Medical Directors Learning Network: Initiatives for MMDL (7/12) NCSL: Strengthening the Health Care Safety Net Through Interagency Cooperation, Planning and Policy (Regional Meeting 6/12) GW Internal Medicine Residents: Billing Mistakes, Program Integrity and Fraud (4/12) Interconnecting Health 2012: Leveraging HIT, Data & Quality Across HC Care Initiatives (4/12) AHRQ Electronic Data Methods Forum Steering Committee Meeting: "Models for Sustaining Investments in Infrastructure for CER and PCOR" (1/12) 4
The World Congress 3rd Annual Leadership Summit on Hospital Re-Admissions: Reducing Readmission Rates in New Care Delivery Models: ACAs and PCMHs (1/12) The World Congress 5 th Annual Leadership of Medicaid Managed Care: Medicaid Managed Care IT and Enrollment (2/12) & Incentivizing Physician Transition to EHRs (2/12) GWU: m-health Institute (2011/2012) Alabama: HIE Commission and Workgroups (multiple 3/10 12/13) Quality Staff Training (8/13) HIM: Policy Leader-Not Follower Through Policy and Research Engagement, Assembly on Education Symposium, July 2013 Service to Community (Boards and Committees): GW HP Research Committee (2012-14): non-paid AHIMA's Foundation of Research and Education (2009-13) Chair Policy/Research 2010-13 : non-paid National March of Dimes Public Policy Advisory Council (2005-14): non-paid HIMSS-NCA Board: 2005-2013: non-paid HIMSS: National Policy Committee (2010-12); m-health Task Force; Conference, Leadership(2013/2014) CAHMI (2006-14): non-paid Academy Health IT Interest Group (2006-09 Chair; 2010-2013 Member) : non-paid NASI 2007-14: non-paid Associate of the Women Business Leaders of the U.S. HC Industry Foundation (2010-13) : non-paid Markel Connecting for Health HIE Advisory Committee (2011-2012) : non-paid Care Coordination Council (2012) : non-paid Technical Advisory Committee for EHR Incentives for Non-MU Providers (2012) ehealth Initiative Technical Advisory Groups(2012-14) Consumer Empowerment Workgroup of the Health IT Policy Committee (HITPC): advising ONC (2013) NeHC Board (2011-2013) HIMSS Foundation HIMSS Center for Patient and Family Engagement (2014) 5