Our Journey In Health IT And Health Information Exchange Working Towards Ubiquitous, Computable Care. Review Data Systems For Monitoring HIV Care

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Our Journey In Health IT And Health Information Exchange Working Towards Ubiquitous, Computable Care Data In Kaiser Permanente Presentation To IOM Committee To Review Data Systems For Monitoring HIV Care Jamie Ferguson VP, HIT Strategy & Policy Kaiser Permanente 8 July, 2011

Information Technology Supports Health Care Continuing total health care requires a continuing i life record for each individual The content of that life record, now made possible by computer information technology, will chart the course to be taken by each individual for optimal health. Sidney Garfield, MD Scientific American, 1970 Hospital Computer Systems,1974 Page 2

Kaiser Permanente HealthConnect More than just an electronic ect c medical record The development and deployment of a highly sophisticated t information management and delivery system for health and health care A Program-wide system that integrates the clinical record with appointments, registration and billing A complete health care business system that will enhance the quality of patient care Page 3

KP HealthConnect Improves Access to Information and Communications Instant and continuous real-time access to medical records for physicians, patients and their designated family members: Review medical records Check lab results Referrals Immunization records History of medical visits Direct ordering of prescriptions, labs, and referrals from a single system Best practice adoption Page 4

Our Personal Health Record: My Health Manager on kp.org A shared record for the patient, their family, and all members of their care team Linked directly to KP HealthConnect, My Health Manager is the patient s view into their medical record Provides information and the ability to act on that information online in real time Self-service appointment scheduling Self-service medication e-refills Secure messaging with your physician Page 5

About SNOMED CT, ICD, and KP s Convergent Medical Terminology (CMT)* Usual use case for ICD-9 or ICD-10: I have a record. It needs the right code in a classification system Not everything is in the system, therefore Not Otherwise Specified (NOS) and Not Elsewhere Classified (NEC) codes are important Usual use case for SNOMED CT: I have a patient. I can document everything that is relevant, and my EHR will attach codes to much of it. NOS and NEC are meaningless. For semantic interoperability, decision support and care of patients Kaiser Permanente uses CMT in KP HealthConnect Based on SNOMED CT and Laboratory LOINC Mapped to ICD and other codes for administrative classification uses Rosetta stone with clinician-friendly and patient-friendly terms CMT includes concepts not yet modeled in SNOMED CT, therefore not represented in standard cross-maps to ICD-9 or ICD-10 * See attached glossary of acronyms Page 6

KP s Public Donation of CMT, Announced September 29, 2010 What: CMT is becoming part of SNOMED CT and will cease to exist on its own Over 100,000 medical concepts with clinician-friendly descriptions, patient-friendly descriptions, search terms and cross-maps to other standard vocabularies including ICD-10 and CPT Tools for collaborative terminology development and editing When: Quarterly chunks over three years starting October 2010 Cardiology, Mental Health, & Top 2,500 Problems downloadable now Infectious diseases & bloodborne disorders, Q1 2012 from NIH/NLM Why: To enable consistent understanding and repeatable interoperability To ease EHR adoption and improve clinical decision support How: Open source, free downloads from NIH/NLM, and the International Health Terminology Standards Development Organization (IHTSDO) Page 7

Extending EHR Benefits: Health Information Exchange Three Major Mechanisms For Health Data Sharing 1. National Standards: Nationwide Health Information Network NwHIN Exchange: Sharing codified, computable data structured in the HL7 Clinical Document Architecture using Continuity of Care Documents in real time for clinical care NwHIN Direct: Secure email for direct unstructured data communications among physicians, like a fax machine 2. Proprietary Exchange Mechanisms: s EMR Vendor-Specific, Example: Care Epic Local /Regional HIE Vendors/Standards, Example: Regenstrief IHIE 3. Personal Health Records and Other Modalities Examples: Microsoft, Thumb Drives Page 8

Extending EHR Benefits: KP Results In Health Information Exchange Nationwide Health Information Network (NwHIN) Virtual Lifetime Electronic Record (VLER) with KP, VA and DoD Sharing HL7 Continuity of Care Documents in real time during patient care visits (more detail follows) Microsoft Health Vault Pilot Project with My Health Manager PHR transfer of longitudinal summary records at member s request Colorado Regional Health Information Organization (CORHIO) Transferring medical records among providers for clinical care NHIN Expansion Is Underway, as are many State and Local projects Special focus on safety net providers enabling improved care in disadvantaged communities and rural areas Page 9

KP-VA-DoD NwHIN Success In A Production Exchange Pilot KP/VA is the first NwHIN production exchange for treatment purposes NwHIN Exchange is valuable for patients and clinicians Clinical i l benefits of instant t information at the point of care Improved patient safety and avoidance of life-threatening events Patients and clinicians value and use reliable information Improved disease management and quality of care delivery NwHIN technical services performed flawlessly lessl in every er exchange Patient volume in the pilot was kept low intentionally while we address the scalability of operational processes for patient opt-in and patient identity correlation Page 10

About NwHIN Exchange Production Pilot Timeline September 2009 first production system status December 2009 first routine exchange operations for treatment September and December 2010 significant technical enhancements Q4 2011 next planned major upgrade, new technical specifications What information is exchanged Patient Demographics, Active Problem List, Medications, Allergies Lab results, Immunizations, Vital Signs were added in an upgrade Patient Authorization Patients opt in prior to exchange; may opt out at any time Page 11

About KP-VA NwHIN Patient Authorization VA NwHIN Release Of Information Form Excerpt: KP NwHIN Release Of Information Form Excerpt: Page 12

NwHIN Exchange Lessons Learned HHS/HITSP s data specifications (HL7 CDA and CCD) were much easier to implement than expected Standard content specifications and data integrity are critical to patient safety Patient ID matching is currently the biggest unsolved issue Affects scalability of data sharing broadly, not only in this exchange Joint work among Participants i t underway to address identity management Operational processes for patient opt-in need to be streamlined and automated Page 13

KP-VA Exchange Key Success Factors Alignment of Incentives Quality of care and patient safety as drivers for production exchange Data Use Agreement - NwHIN Data Use And Reciprocal Support Agreement (DURSA) multiparty agreement Describes permitted purposes for data exchange; duty to respond exists only for treatment t t purposes Strong breach notification, privacy and security requirements Dispute resolution, liability and governance terms are spelled-out Data Content Use of the HITSP C32 specification enables interoperability Page 14

Replicating The KP-VA Success: Everyone Can Exchange The NwHIN Exchange technology supports the widest variety of use cases Institutional provider use cases for treatment purposes (queryresponse) Direct use cases for treatment purposes (direct push) May be used in the future for non-treatment purposes when legally authorized: administrative, public health, quality, research Growth of the NwHIN Exchange There is a long queue of health care institutions ready to implement Government should remove barriers such as the current federal contract requirement Suitable for safety net, NwHIN Exchange should be promoted and encouraged widely Page 15

The Next Step: Care Continuity Consortium (CCC) April 6, 2011: Mayo Clinic, Geisinger Health System, Kaiser Permanente, Intermountain Healthcare, and Group Health Cooperative Announce Plan to Securely Share Patient-Specific Data Through Care Connectivity Consortium The goal of the consortium is to demonstrate better and safer care with better data availability. Committed to sharing complete medical record data for treatment purposes, p starting with critical continuity of care data elements and expanding the data set over time. Using national standards, same as NwHIN Exchange Status: Collaborative work towards production operations is proceeding according to the plan announced April 6 th Future: consideration of expansion to additional public and private care providers for data exchange for treatment purposes Future: consideration of additional use cases CCC does not enable unrestricted access to medical records Page 16

Contact Information Jamie Ferguson VP HIT Strategy t & Policy, Kaiser Permanente One Kaiser Plaza, 24B Oakland, CA 94612 1-510-271-5639 jamie.ferguson@kp.org Page 17

Glossary of Acronyms CCD Continuity of Care Document Standard CDA Clinical Document Architecture CMT Convergent Medical Terminology CPT American Medical Association s Current Procedural Terminology C32 Current US National Standard For Longitudinal Summary Care Record Content & Format DoD US Department of Defense DURSA Data Use and Reciprocal Support Agreement EMR Electronic Medical Record HHS US Department of Health and Human Services HITSP American National Standards Institute (ANSI) Health Information Standards Panel HL7 Health Level Seven International ICD-10 International Classification of Disease, version 10 IHTSDO International Healthcare Terminology Standards Development Organization LOINC Logical Identifiers, Names and Codes NIH National Institutes of Health NLM National Library of Medicine NwHIN Nationwide Health Information Network SNOMED CT Systematized Nomenclature of Medicine - Clinical Terms VA US Department t of Veterans Affairs, Veterans Health Administration i ti VLER Virtual Lifetime Electronic Record Page 18