AWARDS FOR EXCELLENCE 2015 The Tourism Accommodation Australia (NSW) Awards for Excellence are recognised as the most prestigious hospitality and tourism awards, honouring the achievement of excellence in a wide range of categories in the accommodation industry. These awards are open to all members of Tourism Accommodation Australia (NSW), who meet the nomination criteria as detailed here. Each year the competition gets tougher as the quality of the services and facilities continues to reach even higher standards throughout the accommodation sector. These awards increase public awareness of the hotel industry throughout the State with winners and finalists supported with an extensive media campaign. Many winners are also eligible to enter the high profile National Awards later in the year. The presentation of the Awards for Excellence would not be possible without the support of our major sponsors and we acknowledge their invaluable, ongoing contribution to the industry.
HOTEL ACHIEVEMENT AWARDS HOTEL ACHIEVEMENT AWARDS O1 Outstanding Achievement in Training This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. The following should be addressed in your submission: Contribution to raising professionalism in the industry. Catering for industry needs. Innovation in educational training and support of established training outlets. Retention of staff as a result of the training initiatives. Records to be available to judge if required. Internal training, schedules, training manuals etc. Access to and support of external training. Training budget spent in relation to overall expenditure. Support documentation to be provided for all claims. O2 Outstanding Community Service and Achievement This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. This should detail your contributions and support to the community throughout the nominated period. Criteria for entry must demonstrate that your hotel plays a strong role in your community. The following should be addressed in your submission: 3 Active participation and support of community groups and activities. Promotion of hotel industry to community groups. The extent to which the hotel environment reflects community support. The extent to which hotel employees embrace community involvement. Support of charitable institutions. Profile and public relations achieved through community work. How the hotel s community service activity fits with overall corporate objectives. O3 Best Environmental Practices This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. Entrants must be able to demonstrate outstanding commitment to environmentally sustainable operations. The following should be addressed in your submission: Policies in place at your hotel/resort that support environmental best practice. The use of energy saving devices or practices with regard to water, energy and waste. The quality and quantity of your in-house recycling programmes. The existence of environment committees or working groups within the hotel/resort to address environmental issues. Employee understanding and education on the importance of environmental sustainability. Any other initiatives that demonstrate sustainable operations. Any accreditation and/or memberships of sustainability/ environmental organisations. All entrants to submit a synopsis of their organisational Sustainability Policy and Procedures as part of the appendix. O4 Workplace Health & Safety Hotel of the Year This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. Entrants must be able to demonstrate achievement in occupational health and safety in the operations of your hotel and an innovative approach in the workplace. Safety initiatives should be outlined, and this must be in accordance with the WH&S legislation which involves all persons in the hospitality industry including staff, patrons, and suppliers. The following information should be included in your submission if applicable: Policies in place at your hotel that support workplace health & safety, environmental best practice and safe patron transportation. Explain how your hotel addresses safety issues (In particular your answers should focus on issues such as back of house safety, hazardous substances and manual handling). What innovative methods have been implemented to improve occupational health & safety in your workplace? Description of health & safety and patron safety training provided to staff both during induction and employment. Description of your policy for addressing the safe transport needs of your customers. All entrants to submit a synopsis of their WH+S Policy and Procedures as part of the appendix. 4 HOTEL ACHIEVEMENT AWARDS
HOTEL ACHIEVEMENT AWARDS O5 Function Venue of the Year This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. Entrants should clearly cover the following points in their written submission: 5 Why your hotel should win Function Venue of the Year. Describe specifically your function room facilities including storage and dressing rooms, staging, technical support, dance floor, proximity to restrooms, table settings, staffing etc Outline relevant training your staff are given appropriate to functions and events. Provide food and beverage menus. Example of a comprehensive function package. Photographs of the venue. Evidence of how your function facilities are successfully and professionally marketed. Provide evidence of successful functions held at your hotel. Provide testimonials and feedback. All entrants to advise how the organisational Sustainability Policy is integrated into their function business. O6 Conference Hotel of the Year This category will be judged on a written submission only of no more than 1500 words plus accompanying documents and pictures where relevant. Entrants should clearly cover the following points in their written submission: Conference room facilities, inclusive range of meeting rooms (capacity), number of breakout rooms and proximity to restrooms. Technical support and internet capability. Food and beverage facilities and menus available. Example of a comprehensive conference package. Relevant training provided for staff appropriate for conferencing. Evidence of how your conference facilities are successfully and professionally marketed. Provide evidence of successful conferences held at your hotel. Provide testimonials and feedback. All entrants to advise how the organisational Sustainability Policy is integrated into their conference business. PEOPLE AWARDS All written nominations for People Awards should include the following elements, failure to do so will mean that the submission will not be considered. Essential Elements: Format: Text Arial or Calibri Sizing 10-12 Colour Black only Headings In Bold Title Page: Full applicant name Phonetic pronunciation of full name Name of category entering Hotel name Image of applicant Signature of candidate A CV or resume, including qualifications, training courses attended, current awards gained from hotel or other source. CVs must be written to professional industry standards. Outstanding achievements, work or community related. How you demonstrated excellence in your role through personality and personal presentation. Photo of nominated employee in high resolution jpeg or eps. Evidence of the individual s commitment to corporate sustainability best practice within Each submission needs to be signed on the front page by the candidate and contain a letter of support from the nominator outlining the key strengths of the nominee which make them a worthy winner. Optional Elements: References/comments from guests and other relevant individuals. Media articles if relevant. Other (anything you feel will sell you over other submissions.) The candidate will be shortlisted based on the information and quality of written submission provided. The candidate must be available to appear for an interview either in person or via phone with one of the judges and the candidate will be advised in due course of the time and place of the interview. 6 PEOPLE AWARDS
PEOPLE AWARDS 07 Engineer of the Year listed on page 6 plus evidence of outstanding achievement, such as cost reductions in operations and implementation of innovative concepts. 08 Finance Officer of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 11 Meeting & Events Employee of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 12 Public Relations, Sales & Marketing Employee of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 09 Revenue/Yield Manager of the Year 13 Human Resources Employee of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 10 Food & Beverage Employee of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 7 listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 14 Front of House Employee of the Year listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 8 PEOPLE AWARDS
PEOPLE AWARDS 15 Employee Excellence in Service 1,000 words, plus attachments where necessary, and an interview for finalists. Entries are limited to one per property. listed on page 6 plus an outline of: An event where an employee has exhibited service above and beyond all expectations in the hotel industry. 18 Chef of The Year finalists with a highly regarded industry chef. As part of the interview process for this category, candidates will be required to participate in a practical cooking element. An industry chef will come to the hotel and the candidate will then prepare 1 x dish of their choice and another dish selected by the judge on the current restaurant menu. The practical cooking assessment will be required to take place in the hotels own kitchen followed by a sit down interview with the judge. Entries are limited to one per property. listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 16 Concierge of The Year 1,000 words, plus attachments where necessary, and an interview for finalists. Entries are limited to one per property. listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 19 Hotel Industry Rising Star 1,000 words with supporting documentation and an interview for The candidate shall: 17 Housekeeper of The Year 1,000 words, plus attachments where necessary, and an interview for finalists. Entries are limited to one per property. listed on page 6 and evidence of outstanding achievement in the individual s field or profession. 9 Be nominated by his/ her employer. Have been employed for not less than 6 months prior to nomination. Be 26 years of age or younger on the date of nomination. noted on page 6 as well as an outline of: How you demonstrated excellence in your role, over and above your job description, in the past year What recognition you have received from the hotel industry What training courses you have undertaken/ are intending to take to further your career in the hospitality industry 10 PEOPLE AWARDS
PROPERTY AWARDS PROPERTY AWARDS 20 Regional Restaurant of the Year To qualify for this category, the property must be located outside the Sydney Metropolitan area. This category will be judged by an anonymous onsite inspection by the judge(s). The judges will be assessing the following points: Food Relative price to dish. Presentation, quality and composition of dish. Originality, selection and variety, including daily specials. Accuracy and presentation of menu. Integration of local produce. Beverages Presentation and accuracy of beverage lists. Variety of wine, beers, spirits, cocktails, soft drinks and coffees. Integration of local wines. Variety of wines available by the glass. Served at the correct temperature. 21 Metropolitan Restaurant of the Year (Deluxe Hotels) To qualify for this category the restaurant must be located within the Sydney metropolitan area and be a 5 Star hotel. This category will be judged by an anonymous onsite inspection by the judge(s). The judges will be assessing the following points: Food Value relative to price and quality. Presentation, quality and composition of dish. Originality, selection and variety, including daily specials. Accuracy and presentation of menu. Integration of local produce. Beverages Presentation and accuracy of beverage lists. Variety of wine, beers, spirits, cocktails, soft drinks and coffees. Variety of wines available by the glass. Served at the correct temperature. Service 11 Presentation of staff and premises. Cleanliness of premises. Friendly and courteous staff. Appropriate and efficient service. Product knowledge (food and wine). General Measure of popularity. Overall cleanliness and hygiene. Characteristics theme, character, decor, design. Range of skills displayed by staff. Success in relative market positioning. Exterior of restaurant. Condition of furniture, fittings and electrical. Ambience, lighting, background music. Quality of table setting (glassware, crockery and cutlery, table linen). All entrants to submit a synopsis of how the organisational Sustainability Policy is integrated into the business. Service Presentation of staff and premises. Cleanliness of premises. Friendly and courteous staff. Appropriate and efficient service. Product knowledge (food and wine). General Measure of popularity. Overall cleanliness and hygiene. Characteristics theme, unique, character, decor, design. Range of skills displayed by staff. Success in relative market positioning. Exterior of restaurant. Condition of furniture, fittings and electrical. Ambience, lighting, background music. Quality of table setting (glassware, crockery and cutlery, table linen). All entrants to submit a synopsis of how the organisational Sustainability Policy is integrated into the business. 12 PROPERTY AWARDS
PROPERTY AWARDS 22 Metropolitan Restaurant of the Year (Mid-Range - Superior Hotels) To qualify for this category the restaurant must be located within the Sydney metropolitan area and be a 3.0 4.5 Star hotel. This category will be judged by an anonymous onsite inspection by the judge(s). The judges will be assessing the following points: Food Value relative to price and quality Presentation, quality and composition of dish. Originality, selection and variety, including daily specials. Accuracy and presentation of menu. Integration of local produce. Beverage Presentation and accuracy of beverage lists. Variety of wine, beers, spirits, cocktails, soft drinks and coffees. Variety of wines available by the glass. Served at the correct temperature. 23 Brasserie/Café of the Year This category is open for Hotels located both within and outside the Sydney metropolitan area. This category will be judged by an anonymous onsite inspection by the judge(s). The judges will be assessing the following points: Food Value relative to price and quality. Presentation and composition of dish. Originality, selection and variety, including daily specials. Accuracy and presentation of menu. Buffet presentation (if applicable). Presentation. General quality. Beverage Presentation, accuracy of beverage lists/ blackboards. Variety of beers, spirits, cocktails, soft drinks and coffees. Variety of wines available by the glass. Served at the correct temperatures. Presentation. Value for money. Service 13 Presentation of staff and premises. Cleanliness of premises. Friendly and courteous staff. Appropriate and efficient service. Product knowledge (food and wine). General Measure of popularity. Overall cleanliness and hygiene. Characteristics theme, unique, character, decor, design. Range of skills displayed by staff. Success in relative market positioning. Exterior of restaurant. Condition of furniture, fittings and electrical. Ambience, lighting, background music. Quality of table setting (glassware, crockery and cutlery, table linen) All entrants to submit a synopsis of how the organisational Sustainability Policy is integrated into the business. Service Presentation of staff and premises. Cleanliness of premises. Friendly and courteous staff. Appropriate and efficient service. General Measure of popularity. Overall cleanliness and hygiene. Characteristics theme, character, decor, design. Range of skills displayed by staff. Success in relative market positioning. Children s interests catered for special meals, play corner, colouring books. Range of promotional products and activities. Ambience: audio visual, lighting, music. Comfort zone for customers. All entrants to submit a synopsis of how the organisational Sustainability Policy is integrated into the business. 14 PROPERTY AWARDS
PROPERTY AWARDS 24 Bar of the Year This category will be judged based on an anonymous onsite inspection by the judge(s). The following points provide a guideline to what the judges are assessing: Outstanding customer service. Bar presentation to be of the highest standard. Presentation of staff. Staff knowledge and efficiency. Bar décor and ambiance. Range of beverages available. 25 Health Club & Spa Facilities of the Year 27 Apartment/Suite Hotel of the Year This category will be judged by an anonymous on-site inspection. To qualify for this category, the property must offer fully self-contained accommodation. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? Apartment/Suite fit out quality. Apartment/Suite kitchen, quality of appliances, etc. This category will be judged based on an anonymous on-site inspection by the judge(s). The following points provide a guideline to what the judges are assessing: Arrival and departure experience. The level and quality of services provided/available to guests. Outstanding customer service. Array of services available. Quality of service and cleanliness. Quality of facilities. Décor and ambiance. Presentation of staff. Relative value for money. 26 Redeveloped Hotel of the Year This category will be judged 50% on your written submission (which should include no more than 1,500 words, website referral, photographs and backup documentation) and 50% on an anonymous site inspection. The following points provide a guideline to what the judges are assessing: 15 Redevelopment project is complete and has operated under refurbished conditions for a minimum of three months at time of nomination. Reason for refurbishment (documented by market research). Architectural innovation, décor and design features in refurbishment. Evidence of significant improvements in customer facilities. Staff efficiency improvements (documentation in submission). Financial gain due to refurbishment (documentation in submission). Total cost of investment and ROI (return on investment). Evidence of environmental sustainability best practice throughout Presentation of staff: courteous, professional and well groomed. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. The programmes in place for your regular guests, e.g. rewards, corporate clubs. Friendliness and efficiency of staff, level of service and anticipation of guest needs. Apartment/suite décor and comfort, condition of fittings. Theme, character, atmosphere and activities. Apartment/Suite exterior. Apartment/ Suite kitchen, quality of appliances, etc. Professionalism and outstanding customer service. Security and safety. Evidence of environmental sustainability best practice throughout 16 PROPERTY AWARDS
PROPERTY AWARDS 28 Economy Hotel of the Year This category applies to 2 to 3 star accommodation and will be judged by an anonymous on-site inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance, condition and quality of hotel facilities in both individual accommodation rooms and the overall property. Friendliness and efficiency of staff, level of service and anticipation of guest needs. Room décor and comfort, condition of fittings. Theme, character and atmosphere. 29 Mid-Range Hotel of the Year This category applies to 3 to 4 star accommodation and will be judged by an anonymous on-site inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. How the food and beverage services complement the accommodation experience. The additional benefits you provide to your guests, e.g. turn-down service, robes, valet parking. Conference and function facilities. The programmes in place for your regular guests. For example: rewards, corporate clubs. Clean, tidy, well presented rooms with ensuite facilities. Friendliness and efficiency of staff, level of service and anticipation Fridge, minibar, coffee/ tea making facilities. of guest needs. Overall hygiene and cleanliness. Evidence of environmental sustainability best practice throughout Other non-essential criteria that may be assessed: Quality of food and beverage services ( if applicable) The programme in place for your regular guests. For example: rewards, corporate clubs. 17 Room décor and comfort, condition of fittings. Theme, character, atmosphere and activities. Variety and standard of food and beverage outlets and services, including availability and standard of room service. Quality in food and beverage. Corporate facilities, i.e. Business centre, conference rooms, etc. Recreational facilities, pool, spa, gym etc. In- house marketing. Security and safety. Evidence of environmental sustainability best practice throughout 18 PROPERTY AWARDS
PROPERTY AWARDS 30 Sydney Superior Hotel of the Year To qualify for this category, the property must be within the Sydney metropolitan area and 4 to 4.5 star properties qualify. This category will be judged by an anonymous onsite inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. How the food and beverage services complement the accommodation experience. The additional benefits you provide to your guests, e.g. turn-down service, robes, valet parking. Conference and function facilities. The programmes in place for your regular guests. For example: rewards, corporate clubs. Friendliness and efficiency of staff, level of service and anticipation of guest needs. 31 Regional Superior Hotel of the Year To qualify for this category hotels must be outside the Sydney metropolitan area and 4 to 4.5 stars. This category will be judged by an anonymous onsite inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. How the food & beverage services complement the accommodation experience. The additional benefits you provide to your guests, e.g. turn-down service, robes, valet parking. Conference and function facilities. The programmes in place for your regular guests. For example: rewards, corporate clubs. Friendliness and efficiency of staff, level of service and anticipation of guest needs. 19 Room décor and comfort, condition of fittings. Theme, character, atmosphere and activities. Variety and standard of food and beverage outlets and services, including room service. Quality in food and beverage. Corporate facilities, i.e. Business centre, conference rooms, etc. Recreational facilities, pool, spa, gym etc. Availability and efficiency of concierge services. In- house marketing. Security and safety. Evidence of environmental sustainability best practice throughout Room décor and comfort, condition of fittings. Theme, character, atmosphere and activities. Variety and standard of food and beverage outlets and services, including room service. Quality in food and beverage. Corporate facilities, i.e. business centre, conference rooms, etc. Recreational facilities, pool, spa, gym etc. In-house marketing. Security and safety. Availability and efficiency of concierge services. Evidence of environmental sustainability best practice throughout 20 PROPERTY AWARDS
PROPERTY AWARDS 32 Sydney Deluxe Hotel of the Year To qualify for this category hotels must be within a metropolitan area and 5 star. This category will be judged by an anonymous onsite inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. How the food and beverage services complement the accommodation experience. The additional benefits you provide to your guests, e.g. turn-down service, robes, valet parking. Conference and function facilities. 33 Regional Deluxe Hotel of the Year To qualify for this category, the property must be outside the Sydney metropolitan area and 5 stars. This category will be judged by an anonymous onsite inspection. Judges will be assessing the following points: What is it about staying at your property that sets it apart from the rest? The level and quality of services provided/available to guests. The appearance and quality of hotel facilities in both individual accommodation rooms and the overall property. How the food and beverage services complement the accommodation experience. The additional benefits you provide to your guests, e.g. turn-down service, robes, valet parking. The programmes in place for your regular guests. For example: rewards, corporate clubs. The programmes in place for your regular guests. For example: rewards, corporate clubs. Friendliness and efficiency of staff, level of service and anticipation of guest needs. Friendliness and efficiency of staff, level of service and anticipation of guest needs. 21 Dedication to perfection apparent: discreet but effective. Variety and standard of food and beverage outlets and services, including room service. Innovativeness and quality in food and beverage. Recreational facilities, pool, spa, gym etc. In-house marketing. Security and safety. Efficiency of concierge services. Evidence of environmental sustainability best practice throughout Theme, character, atmosphere and activities. Room décor and comfort, condition of fittings. Theme, character, atmosphere and activities. Dedication to perfection apparent: discreet but effective. Variety and standard of food and beverage outlets and services, including room service. Innovativeness and quality in food and beverage. Recreational facilities, pool, spa, gym etc. In-house marketing. Security and safety. Efficiency of concierge services. Evidence of environmental sustainability best practice throughout 22 PROPERTY AWARDS
Guidelines for Entry 1. Nomination and payment registration must be completed online at the TAA NSW website: http://nsw. tourismaccommodation.com.au/events/taa-nsw-awards-forexcellence/ 2. The nomination form with written submission, payment receipt and 2-3 high resolution jpeg or eps photos of the hotel and hotel logo where applicable, must be completed and forwarded to the TAA NSW offices by the deadline date Friday 24th April 2015. Entry fee is $160 (Inclusive GST) per category. 3. The criteria for each award is detailed in this booklet. Please ensure your entry meets the criteria, as entries will not be accepted if the criteria has not been met. 4. Depending on the category. Awards are judged by site inspection only, written submission only or both written submission and site inspection. In addition interviews will be conducted for the People Awards. 5. It is the entrants responsibility to ensure that correct material and information are supplied with each entry along with the correct photos. 6. Entrants who have won awards at the NSW level may then be eligible to nominate for entry into the National Awards. Please note that the categories that are applicable for the National Awards are marked within this booklet. 7. Where relevant, the hotel nominating will be required to provide gift/complimentary vouchers pertaining to the category entered and nominate the amount the hotel deems is standard for a meal, beverage or one night s accommodation. The list of judging vouchers is on page 26. Please note clearly on the voucher if there are any restrictions (ie. Mon - Thurs, restaurant operating hours). 8. The judge s decision is final and no communication will be entered into regarding the judges process or decisions. All information regarding entry and judging is strictly confidential. 9. Finalists will be advised in early June via email and on our website http://nsw.tourismaccommodation.com.au/ 10. If only one submission is received in total for a category, this category will not receive an award. A refund will be provided to 11. Written entry submissions, which entrants would like returned, can be collected from the TAA NSW offices, on request, following completion of the Awards. Entry Form Nominations are open to all financial members of the TAA NSW, who meet the award criteria. Hotel Name Address Postcode Your Name Position Phone Email Signature Date Please pay online via the TAA NSW website http://nsw.tourismaccommodation.com.au/events/taa-nsw-awards-for-excellence/ and print receipt or provide a cheque with this form and your submission. Deadline for entries is 5pm sharp on Friday 24th April 2015, with accompanying submission, payment receipt and 2-3 high resolution eps and jpeg photos of the hotel and/ or person that will be used in the program and PowerPoint on the evening. Please send form with accompanying submission, photos and/ or vouchers, and payment to: Elaine Robertson TAA NSW Level 15, Hudson House, 131 Macquarie Street, Sydney NSW 2000 Enquiries: awards@tourismaccommodation.com.au or 02 82181847 23 The 2015 TAA NSW Awards for Excellence will be held at The Westin Sydney on Wednesday 29th July 2015. If paying by cheque, a tax invoice will be issued on receipt of payment by AHA (NSW) ABN 64 243 628 807 24
Categories Hotel Achievement Awards The following categories are judged totally on written submissions (please tick): Outstanding Achievement in Training Outstanding Community Service and Achievement Best Environmental Practices Workplace Health & Safety Hotel of the Year Function Venue of the Year Conference Hotel of the Year People Awards The following categories are judged by written submission and interview for finalists. Entries are limited to one per property in each category: Engineer of the Year Finance Officer of the Year Revenue/Yield Manager of the Year Food & Beverage Employee of the Year Meeting & Events Employee of the Year Public Relations, Sales & Marketing Employee of the Year Human Resources Employee of the Year Front of House Employee of the Year Employee Excellence in Service Concierge of the Year Housekeeper of the Year Chef of the Year Hotel Industry Rising Star 25 Property Awards Judging Vouchers Required The following categories are judged by anonymous on-site inspection. Please include separate vouchers for each voucher category entered, with a monetary value on the voucher. Room vouchers must specify the room type. Please also include any exclusions on the voucher (i.e. Room booking only for Mon- Thurs, restaurant operating hours etc). This will assist the judge in making their booking. I have included a gift/complimentary voucher with my payment for the following categories (please tick): Regional Restaurant of the Year (Value to cover three courses & wine for two people) Metropolitan Restaurant of the Year (Deluxe Hotels) (Value to cover three courses & wine for two people) Metropolitan Restaurant of the Year (Mid-Range & Superior Hotels) (Value to cover three courses & wine for two people) Brasserie/Café of the Year (Value to cover three courses & wine for two people) Bar of the Year (Value to cover a total of $100) Health Club & Spa Facilities of the Year (Value to cover treatment up to $250) Redeveloped Hotel of the Year (Value to cover one night s accommodation (standard room), parking, breakfast, dinner for two people, and a room service option) Apartment/Suite Hotel of the Year (Value to cover one nights accommodation [standard apartment), parking, for two people) Economy Hotel of the Year (Value to cover one night s accommodation, parking, for two people) Mid-Range Hotel of the Year (Value to cover one night s accommodation [standard room], parking, breakfast, dinner for two people) Sydney Superior Hotel of the Year (Value to cover one night s accommodation [standard room], parking, breakfast, dinner for two people, and a room service option) Regional Superior Hotel of the Year (Value to cover one night s accommodation [standard room], parking, breakfast, dinner for two people, and a room service option) Regional Deluxe Hotel of the Year (Value to cover one night s accommodation [rack rate], parking, breakfast, dinner for two people, and a room service option) Sydney Deluxe Hotel of the Year (Value to cover one night s accommodation [standard room], parking, breakfast, dinner for two people, and a room service option) Important Note: Please ensure your staff are aware of the voucher so that they do not question the guest. The judges will only present the voucher at the end of the visit to maintain the integrity of the judging process. Total number of categories entered 26
Your Checklist Have you ticked which category/ies you would like to enter? Have you attached your written submission if required? Have you attached all the vouchers if entering property award/s? Have you filled in all details and attached the Entry Form on pages 24-26? Have you emailed photos in high resolution jpeg or eps format of hotel? Have you emailed photos in high resolution jpeg or eps format of your hotel logo? Have you emailed photos in high resolution jpeg or eps format of personnel nominated for the people awards, if applicable? Have you attached a cheque or filled in online payment and attached proof of payment? Payment Options You can pay online via the TAA NSW website: http://nsw. tourismaccommodation.com.au/events/taa-nsw-awards-forexcellence/ for both your nomination submissions and dinner tickets. Once paid you will receive your tax invoice and receipt. When paying to enter any categories in the awards you must print the receipt and include a copy with your nomination submission. Failure to do so will result in the submission being considered incomplete. Already paid for nomination submissions or dinner tickets and need to purchase more? Just follow the same steps and, you can enter and purchase as many tickets as you like. Contact Please contact 82181847 or awards@tourismaccommodation.com.au. Marketing & Publicity Support Finalists will receive a FINALIST certificate and a FINALIST electronic email logo. The winners will be presented with a trophy and a WINNER electronic email logo, all of which can be utilised in the hotel s overall marketing and promotional programme. TAA NSW will seek to maximise media coverage of the Awards, finalists and winners. Written Submissions Entrants are advised to read the criteria and guidelines closely to ensure that all information is supplied to the judges in the submission. Please note all essential criteria must be answered to be considered for an award. Entrants should ensure that information is current and relates to the qualifying period. While there is no set format or style for the written submissions, they should be presented clearly, with all relevant information and support documentation included. Please state clearly on all written submissions: 1. Name 2. Hotel 3. Position 4. Contact details: mobile, email, phone and work address Thank you and we look forward to seeing you on the night! If Paying by Cheque Nomination Submission Entry fee $160 including GST per category Number of categories entered @ $160 (inc GST) per category Total for Awards Entry $ Dinner Reservation Presentation Dinner on 29th July 2015 at The Westin Sydney. Ticket prices include invitation to the After Party. Please reserve me tickets for the dinner at $250 per person (inc GST) Please reserve me table(s) of 10 for the dinner at $2,330 per table (inc GST) Total for Dinner $ Please attach this page to your entry form if paying by cheque. 27 28
PARTNERS Our Partners The presentation of the TAA NSW Awards for Excellence would not be possible without the support of our major sponsors and we acknowledge their invaluable, ongoing contribution to the industry. DIAMOND PLATINUM for Business GOLD SILVER BRONZE EVENT PARTNERS 29 30 PARTNERS