GENERAL HOSPITAL ORIENTATION 2013-2014 1
GOOD SAMARITAN HOSPITAL MANDATORY EDUCATION CLASSES ATTENDANCE OR SELF-LEARNING MODULE ACKNOWLEDGEMENT Organizational Mission, Vision, and Goals Cultural Diversity and Sensitivity Team Training Patient Relations, Rights and Ethics (Policy Distribution, Contact Information, Code of Conduct, Advance Directives, Restraints Policy, Event Reporting, Complaint Resolution, Customer Service) Abuse, Neglect, and Exploitation Reporting Infection Control (Bloodborne Pathogens, Isolation & Precautions, Personal Protective Equipment, Tuberculosis, and Medical Waste) Age Specific Care Security, Safety and Environment of Care: Education about risks within the hospital s environment: procedures to follow, reporting processes for common problems, failures, and user errors, in regarding to safety, security, and hazardous materials. Material Spill Right to Know MSDS Radiation Safety Fire Safety Parking Guidelines Evacuation Procedure Smoking Policy Oxygen Safety Disaster Emergency Preparedness: Employee Role in Disaster, Preparedness, Code and Triage Calls, Earthquake Preparedness, Contingency Communication Violence in the Workplace Bomb Threat Personal Safety Medical Equipment & Utilities Management: Electrical Safety, Problem Identification, Medical & General Equipment, and Safe Medical Devices Act. Department Specific Safety and Security Procedures Quality Management PI Approaches, Methods Reporting of Unanticipated Adverse Events National Patient Safety Goals Reporting Process to The Joint Commission on Safety and Quality of Care Guidelines on Impaired Physician Reporting HIPAA (Patient Confidentiality & Reporting HIPAA Violations) Body Mechanics (Principles of Body Mechanics & Lifts/Carries/Patient Evacuation) Staff Rights Workplace Harassment Policy Attendance./Punctuality Policy Service Excellence I have been oriented to the mandatory subjects listed above, and I am familiar with all related policies and procedures. I understand that failure to comply with hospital policies regarding any of these topics is a ground for disciplinary action and/or termination. Date: Employee Number: Department: Full Name (please print): Signature: If a student/instructor/registry employee, print name of school or agency: 2
Write the correct answer(s). If you miss 5 or more questions you will have to retake the test. Please return the mandatory annual safety book and the completed post test to your Manager/Director or school instructor. 1. 2. 3. 4. 5. A preconceived idea or negative attitude formed before the facts are known. a) prejudice b) stereotype c) diversity d) culture in healthcare Rich mixtures of all the traditions, beliefs, values, customs, and rules that characterize a group of people. a) Culture b) Cultural belief c) Cultural diversity d) Culture in healthcare The steps to becoming an effective team member include a) Be supportive b) Be helpful c) Be a good role model Ways to show respect for your team members include a) Thanking them b) Understanding others jobs c) Showing cooperation PHI means a) Protected Health Information b) Private Health Information c) Patient Health Information d) None of the above 6. The patient has the right to access care and treatment without regard to his/her sex, cultural, economic, educational or religious background, sexual orientation, or ability to pay. 7. As part of GSH s team, if you become aware of illegal, unethical activity or any misconduct, it is your responsibility to report these concerns. 8. 9. Which of the following is considered reportable child abuse or neglect? a) Physical injuries like hitting and leaving a mark on the skin b) Child prostitution c) Inflicting or permitting unjustifiable physical pain or mental suffering Which of the following are examples of elder or dependent abuse/neglect? a) Abandoning the person alone at home b) Stealing the disabled person s money or belongings c) Hitting the elderly or disabled person by a caregiver who becomes frustrated or angry 10. The single most effective way to prevent the spread of infection is to: a) Wear a mask b) Close all patients doors c) Wash your hands d) None of the above 11. The purpose of the infection prevention and control program in our facility is to reduce the risk of infections occurring in our patients, healthcare workers, and our visitors. 3
12. Standard precautions are used for patients. a) HIV positive b) TB c) All d) SARS 13. Department specific: If you are required to wear personal protective equipment (PPE) in the performance of your duties, indicate the location where you would find the items you may need: a) my job does not require the use of personal protective equipment b) the PPE I may need is located: 14. Department specific: List two duties you perform as part of your job description that may put you at risk of exposure to blood or body fluids. a) My job does not put me at risk of exposure to blood or body fluids b) These job duties may pose some risk of exposure to blood or body fluids. 15. An older adult is between 45-64 years old. 16. Key care issues of different age groups include a) Communication b) Health c) Safety d) a, b and c 17. What number/s should you dial to let the operator know that there is a Code Mr. and Mrs. Strange? a) 5 b) 6 c) 3 d) 411 18. Code Gray is used when: a) You don t like how somebody looks b) A person has a foul smell c) A patient won t take his medications d) Someone gives a verbal threat or is physically acting out in a harmful way 19. Code Pink means a) Fire Emergency b) Bomb Threat c) Suspected Infant Abduction d) Medical Emergency 20. A surge of patients is an External Triage. 21. What do this sign mean? a) It is a picture of a fan b) It is a symbol for Danger: Do Not Enter c) It is the Radiation symbol 22. What should you do if you hear Code Red announced over the paging system or called out by someone in your area? a) Practice SAFE b) Practice PASS c) Bomb Threat d) Medical Emergency 23. SAFE means a) Save a life, Alarm, Fight, Evacuate b) Save, Airway, Find Door, Evacuate c) Send Message, Alarm, Fight, Evacuate d) Save a life, Alarm, Fight, Elevate Patients 4
24. Where is the MSDS located in your department? 25. How many fire exits do you have in your department? 26. What hazardous chemicals do you use in your current job? 27. What types of protective equipments do you use in your current job? 28. If you identify a quality or a safety issue that would put the patient potentially at risk, you should do the following: a) Don t talk about the issue and hope it goes away before someone gets injured b) Notify your supervisor immediately and if the issue is not resolved, contact the Quality Director or Risk Manager regarding the issue before contacting external resources c) Keep quiet and refrain from telling anyone because you may lose your job 29. Which is NOT a principle of good body mechanics for lifting? a) Use your legs, not your back b) Keep the load close when lifting it c) Plant your feet and twist your back when moving an object d) Always get help if the load is too heavy to lift alone 30. Employees who violate the workplace harassment policy are subject to disciplinary action up to and including termination. 31. The MRI magnet is always on. 32. Match the area to the proper MRI Zone designations. Zone I 1. MRI room Zone II 2. Patient Dressing room Zone III 3. MRI Waiting room Zone IV 4. Hallway outside the MRI department 33. According to Cal-OSHA guidelines for use of standard mask for droplet precautions, Aerosol Transmissible Disease Plan, it recommends using PAPR (Powered Air Purifying Respirator) for certain high hazard procedures and N-95 respirator for airborne pathogens. (True or false). 34. Organisms that are easily transmitted on hands and patient care equipment can be avoided by using the following preventative measures: (Select all that apply). 1. Hand hygiene 2. Clean equipment 3. Contact precautions 4. Proper use of PPE 5