Oregon State Hospital Governor s Budget

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Oregon State Hospital 2017 2019 Governor s Budget Presented to the Human Services Legislative Subcommittee On Ways and Means February 22, 2017 Greg Roberts, Superintendent, Oregon State Hospital John Swanson, Chief Financial Officer, Oregon State Hospital OHA Mission: Helping people and communities achieve optimum physical, mental and social well-being through partnerships, prevention and access to quality, affordable health care.

Oregon State Hospital Vision We are a psychiatric hospital that inspires hope, promotes safety and supports recovery for all. Mission Our mission is to provide therapeutic, evidence-based, patient-centered treatment focusing on recovery and community reintegration, all in a safe environment. 2

Serving adults needing intensive psychiatric treatment for severe mental illness Who we are Providing hospital level of care: 24-hour on-site nursing and psychiatric care credentialed professional and medical staff treatment planning pharmacy, laboratory food and nutritional services vocational and educational services Helping patients achieve a level of functioning that allows them to successfully transition back to the community 3

Oregon State Hospital Organizational chart Oregon Health Authority Director Lynne Saxton Oregon State Hospital Superintendent Greg Roberts Pendleton Cottages Jenny Peters *Deputy Superintendent Derek Wehr (Interim) *Deputy Superintendent Junction City Kerry Kelly (Interim) *Chief Medical Officer Tyler Jones, MD Chief Financial Officer/ Chief Operating Officer John Swanson *Chief Nursing Officer Nicole Mobley (Interim) *Interim 4

Guilty except for insanity (GEI) Who we serve People who committed a crime related to their mental illness. Depending on the nature of their crime, patients are under the jurisdiction of: Psychiatric Security Review Board (PSRB, Tier 1) Oregon State Hospital Review Panel (SHRP, Tier 2) Civil commitment Patients civilly committed or voluntarily committed by a guardian Those who are imminently dangerous to themselves or others, or who are unable to provide for their own basic needs due to their mental illness 5

Who we serve Aid and assist (.370) (Salem only) People ordered to the hospital by circuit and municipal courts under Oregon law (ORS 161.370) Treatment enables patients to understand the criminal charges against them and to assist in their own defense 6 Neuropsychiatric services (Salem only - all commitment types) People who require hospital-level care for dementia, organic brain injury or other mental illness Often with significant co-occurring medical issues

2016 Census In 2016, Oregon State Hospital cared for 1,506 people who could not be served in the community. 2016 Patient Statistics Commitment Type Average daily population Percent Salem Junction City of pop. Total Admits % of Admits Median length of stay Guilty except for insanity 173.9 39.4 213.2 34.9% 68 6.8% 691 Civil (civil commitment, voluntary, voluntary by guardian) Aid and assist (ORS 161.370) Other (corrections, hospital hold) Total 141.0 36.2 177.1 29.0% 313 31.1% 154 218.6 0.1 218.7 35.8% 623 61.9% 74 1.1% 1.1% 2.2 0.4% 2 0.2% 329 Total 534.5 76.7 611.2 100% 1006 100.0% 106 7

8 Where we started

Timeline 2004 Senate President Peter Courtney tours hospital 2005 Oregonian editorial series Oregon State Hospital Master Plan 2006 USDOJ begins investigation First treatment mall opens 2007 Legislature approves Salem and Junction City locations 2008 USDOJ issues findings 2010 Liberty Healthcare Report Greg Roberts becomes superintendent 9

10 Timeline 2011 First patients move into new Salem facility 2012 Salem campus fully operational 2013 Performance System launches 2014 Blue Mountain Recovery Center closes 2015 Portland campus closes Junction City campus opens Successful site review by The Joint Commission 2016 (USDOJ) Oregon Performance Plan Cottage program closes

Performance system Data-informed decision making Lean Daily Management System as foundation set of tools work groups use to consistently manage and improve processes Staff closest to the problem propose the solutions Align daily work with hospital goals using Fundamentals Map Staff track daily metrics aligned with hospital goals Metrics tracked at unit level, program level and then hospital wide Leadership reviews results at Quarterly Performance Reviews 11

12 Where are we now

13 Salem campus

Salem campus Quick Facts: Capacity 24 units, 6 cottages (620 beds) Budgeted/operating 24 units, 0 cottages (578 beds) Average census 535 Position authority 1,970 2017-19 Governor s Budget $485.4 million 14

15 Junction City campus

Junction City campus Quick Facts: Capacity 6 units, 3 cottages (174 beds) Budgeted/operating 4 units, 0 cottages (100 beds) Average census 78* Position authority 357 2017-19 Governor s Budget $41.5 million (based on July 2018 closure) *Average census has been 81 since opening the fourth unit in June 2016 16

17 Pendleton Cottage

Pendleton Cottage Quick Facts: State-operated Secure Residential Treatment Facility (SRTF) Capacity 16 beds Average census 16 Position authority 42 2017-19 Governor s Budget $9.0 million 18

Patient Population Trends 19

2012 16 Census (trends) Total population OSH monthly patient populations since 2012 20

2012 16 Census (trends) Guilty except for insanity (GEI) Guilty except for insanity (ORS 161.327) patient monthly population since 2012 21

2012 16 Census (trends) Civil Civil (ORS 426.130) Patient monthly population since 2012 22

2012-16 Census (trends) Aid and Assist OSH Aid and Assist (ORS 161.370) patient monthly census 23

2012 16 Census (trends) All populations OSH monthly patient populations since 2012 24

Oregon State Hospital 2017-19 Budget 25

Oregon State Hospital 2017 19 Governor s budget by Fund Type Oregon State Hospital (Salem, Junction City, Pendleton Cottage) $535.9 Million 26 OSH 2,369 pos./2,188.57 FTE

Oregon State Hospital Budget 2017 19 Governor s budget $75.3 Million $410.14 Million Positions: 1,970 FTE: 1,968.32 27

Oregon State Hospital Budget 2017 19 Governor s budget Junction City campus $41.5 Million Note: Governor s Budget closes the Junction City campus in July 2018 Positions: 357 FTE: 178.25 28

Oregon State Hospital Budget 2017 19 Governor s budget Positions: 42 FTE: 42.00 29

2017-19 Governor s budget Direct-care vs. other services and supplies costs Salem and Junction City campuses Direct-care costs include: Medical services and supplies Contracted professional staffing Outside medical costs Medications Durable medical equipment Food and kitchen supplies Indirect-care costs include: Recruitment Training and travel Non-clinical contractors Uniforms for specific staff Recycling and garbage services 30

2015-17 Fiscal Improvements Expanded hospital-licensed beds that are Medicare and Medicaid reimbursable from 115 to 569 Expanded medical coding to bill for reimbursement for all medical services Improved and modernized billing portion of the electronic health record (EHR) and added a health care clearinghouse 31

2017-19 Policy Option Package GB-410: Reduce General Fund reliance for OSH funding Increases non-general Funds by $40 million Invests in hospital s ability to secure and maintain this increase through: Timely and proper documentation of patient care Accurate billing for federal and third-party reimbursement Further investments needed to mitigate risk and maintain additional funds by expanding capacity for: Utilization management Clinical documentation improvements Meeting and reporting on CMS quality standards Ensuring compliance with CMS standards 32

33 2017-19 Policy Option Package Return on Investment Potential General Fund Savings Forecast

How we deliver services Interdisciplinary Treatment Teams Assigned to each patient Composed of members from each clinical discipline Collaborate with patients to develop an individualized treatment care plan based on their own unique strengths, needs and aspirations Treatment Care Plans Updated regularly with short- and long-term treatment goals Treatment includes: Individual therapy Treatment groups treatment malls Medications Community integration Vocation/work 34

Treatment malls Centralized active treatment many opportunities in one place Twenty hours during weekdays Mimic work or school-day routines Help patients learn to manage illness and build skills Groups selected to meet patients needs and interests Focus on preparation for community reintegration 35

Treatment mall groups - examples Vocational rehabilitation Food service Furniture making Grounds keeping Supported education Art therapy Music therapy Mindfulness Peer-delivered services Co-occurring disorders Legal skills Cooking and menu planning Community volunteering 36

Needs for staffing 24/7 onsite care Salaries, taxes and benefits 82.4% of 2017-19 Governor s Budget Total staff budgeted 2,369 for all campuses Staff who provide direct care 1,729 (73%) Nurses Treatment care plan specialists Psychiatrists Social workers Psychologists Rehabilitation/occupational specialists Unit staffing is based on: Safety SB 469 Requirements Level of care (acuity) severity of symptoms, how much care patients need Commitment type Civil, Guilty Except for Insanity, Aid and Assist Agreements between hospital and union leadership 37

38 2013 16 Average nursing overtime hours

39 2011 16 Nurse agency expenses

Where we are going 2017-19 Priorities Decrease reliance on General Fund Provide comprehensive, effective staff training Expand use of Collaborative Problem Solving model Increase peer-delivered services Trauma informed approach Reduce or eliminate the civil waitlist Decrease the number of Aid and Assist admissions Reduce the length of stay for patients who are civilly committed Discharge patients who have been civilly committed within 30 days of designation as ready to place Pursue Malcolm Baldrige National Quality Award 40

US Dept. of Justice Oregon Performance Plan Patients who have been civilly committed Reduce the length of stay OSH will discharge 90% of patients within 120 days of admission unless they continue to require hospital-level care beyond that length of time Discharge patients when they no longer need hospital-level care During the next three years, OSH will reduce the time between when people are deemed ready to transition to the community and when they are discharged. June 30, 2017 75% within 30 days of ready to place June 30, 2018 85% within 25 days of ready to place June 30, 2019 90% within 20 days of ready to place 41

42 Thank you for your service!

43 Questions?