1 Kezia Scales, PhD Duke University Center for the Study of Aging and Human Development DUMC 3322, 307 Trent Drive Durham, NC 27710 Phone: (919) 613-9446 ~ Email: kezia.scales@duke.edu Education High School Institution Dates Degree Major Carolina Friends 1992-1996 Diploma -- School College Queen s University, Canada 1996-2000 BA (Hons) Sociology Graduate School Oxford University, England 2007-2008 MSc (Distinction) Comparative Social Policy Dissertation: Poverty amidst plenty: Comparing the potential for adopting a human rights-based approach to poverty reduction in the USA and UK, England 2010-2014 PhD Sociology Thesis: Doing what makes sense: Locating knowledge about personcentered care in the everyday logics of long-term care Professional and academic career Institution Position/Title Dates Center for the Study of Aging and Human Development, Duke University Postdoctoral Fellow 2016-present School of Nursing, Duke University Postdoctoral Associate 2015-2016 Cecil G. Sheps Center for Health Services Research, North Carolina-CH Postdoctoral Associate 2014-2015, School of Business Research Associate 2014 Collaboration for Leadership in Applied Health Research and Care (CLAHRC-NDL) Research Associate 2010-2011, School of Sociology and Social Policy Research Fellow 2009-2010
2 Institution Position/Title Dates, School of Sociology and Social Policy Research Associate 2008-2009 Ipas, Chapel Hill, NC Development Associate 2005-2006 Ipas, Chapel Hill, NC Editorial Coordinator 2004-2005 United Way, Asheville, NC Fundraiser 2003 Communities In Schools, Asheville, NC Program Development Coordinator, AmeriCorps VISTA 2002-2003 The Sun Magazine, Chapel Hill, NC Editorial Assistant 2000-2001 Publications Refereed publications Published: 1. Lloyd, J., Scales, K., Bailey, S., and Schneider, J. (2011). In-group identity as an obstacle to effective multidisciplinary teamworking: Findings from an ethnographic study of healthcare assistants in dementia care. Journal of Interprofessional Care 25(5): pp. 345-51. 2. Scales, K., Bailey, S., and Lloyd, J. (2011). Separately and together: reflections on conducting a collaborative team ethnography in dementia care. Enquire 6: pp. 24-49. 3. Schneider, J., Beeley, C., Scales, K., Bailey, S, Verhaeghe, M. and Bracke, P. (2012). Ward features and stigma experiences of mental health service users in Belgium and England: A replication study. International Journal of Social Psychiatry: pp. 602-608. 4. Schneider, J., Lowe, S., Myers, T., Scales, K., Bailey, S., and Lloyd, J. (2014) A short report on knowledge exchange through research-based theatre: Inside out of mind. Social Science and Medicine, 118: pp. 61-65. 5. Bailey, S., Scales, K., Lloyd, J., Schneider, J., and Jones, R. (2015). The emotional labour of care assistants in secondary NHS dementia care. Ageing and Society, 35(2): pp. 246-269. 6. Zimmerman, S., Cohen. L.W., Scales, K., Reed, D., Horsford, C., Weber, D.J., and Sloane, P. D. (2016). Pneumonia identification using nursing home records. Research in Gerontological Nursing, 9(3): pp.109-114. In press: 1. Scales, K., Zimmerman, S., Reed, D., Beeber, A.S., Kistler, C.E., Preisser, J.S., Weiner, B., Ward, K., Fann, A., and Sloane, P.D. Nurse and medical provider perspectives on antibiotic stewardship in nursing homes. Journal of the American Geriatrics Society. 2. Scales, K., Bailey, S., Middleton, J., and Schneider, J. Power, empowerment, and person-centred care: Using ethnography to examine the everyday practice of unregistered dementia care staff. Sociology of Health and Illness.
3 Non-refereed publications Published: 1. Schneider, J., Scales, K., Bailey, S., and Lloyd, J. (2010). Challenging care: The role and experience of healthcare assistants in dementia wards. National Institute of Health Research. End of study report number 08/1819/222. 2. Scales, K. (2013). Review of Kamp, A. and Hvid, H., Elderly Care in Transition (Copenhagen: Copenhagen Business School Press, 2012). Work, Employment and Society, 27(5): pp.902-3. 3. Zimmerman, S., Scales, K., Wiggins, B., Cohen, L. and Sloane, P. (2016). Addressing antipsychotic use among residents with dementia in assisted living. Journal of the American Geriatrics Association, 63(9): pp. 1970 1971. 4. Corazzini, K.N., Meyer, J., McGilton, K.S., Scales, K., McConnell, E.S., Anderson, R.A., et al. (2016). Person-centered nursing home care in the United States, United Kingdom, and Sweden: Why building cross-comparative capacity may help us radically rethink nursing home care and the role of the RN. Nordic Journal of Nursing Research, 36(2): pp. 59-61. Chapters in books Published: 1. Scales, K. and Schneider, J. (2011). Social care. In Baldock,.J., Mitton, L., Manning, N. and Vickerstaff, S. (Eds.) Social Policy. Oxford: Oxford University Press, pp. 285-314. 2. Guinery, J., Brown, S., Berglund, M. and Scales, K. (2014). The Influence of Human Factors on Access and Scheduling of Primary Care Services. In Grabot, B., Vallespir, B., Gomes, S., Bouras, A. and Kiritsis, D. (eds) Advances in Production Management Systems: Innovative and Knowledge-Based Production Management in a Global-Local World Part I. London: Springer, pp.547-554. In press: 1. Scales, K. The dementia experience: Sociological observations on the construction of cognition in care homes. In Middleton, H. and Jordan, M. (Eds.) Mental Health Uncertainty and Inevitability: Rejuvenating the Relationship Between Social Science and Psychiatry. London: Palgrave Macmillan. Selected conference abstracts 1. Scales, K., Bailey, S., Lloyd, J. and Schneider, J. (2009). Inpatient Care for People with Dementia: Staff Well-Being and the Implications for Person-Centred Practice. Paper presented at the British Sociological Association s Medical Sociology Group Annual Conference, 3-5 September 2009, Manchester, UK. 2. Lloyd, J., Scales, K., Bailey, S. and Schneider, J. (2009). Inpatient Care for People with Dementia. Poster presented at the 19th IAGG World Congress, Paris, 5-9 July 2009. 3. Scales, K., Schneider, J., Beeley, C., and Bailey, S. (2010). Stigma in Inpatient Mental Health Settings: An International Comparison. Paper presented at the Annual Conference of the British Sociological Association, 7-9 April 2010, Glasgow. 4. Scales, K. (2011). Evidence-Based/Embodied Practice? Exploring Knowledge Translation among Direct Care Staff in Long-Term Care. (2011). Paper presented at the 9th annual Communication, Medicine & Ethics (COMET) conference, 30 June- 2 July 2011,. 5. Scales, K. (2012). Learning to Care: An Insider s Report on Care-Home Work. Poster presented at the s Postgraduate Research Showcase, 14 June 2012,, UK. Paper chosen as runner-up for submission to regional competition. 6. Scales, K. (2012). Exploring Person-Centred Care in Practice in Long-Term Care for Older People. Paper presented at the British Sociological Association s Medical Sociology Group Annual Conference, 5-7 September 2012, Leicester, UK.
4 7. Scales, K. and Porock, D. (2012). Person-Centred/Person-Centered Care: Comparative Understandings of Best Practice in Long-Term Care for Older People in the US and UK. Paper presented at the C4AR International Conference, 5-7 September 2012, Lancaster, UK. 8. Scales, K. (2013). Doing What Makes Sense: Locating Person-Centred Care in the Everyday Logic(s) of Long-Term Care. Paper presented at the Institute of Mental Health Research Day, 13 May 2013,, UK. 9. Scales, K. (2014). Risk, Safety, and Person-Centeredness. Paper presented at the International Practice Development Conference, 24-26 September 2014, Toronto. 10. Scales, K. (2014). How Long-Term Care Staff Manage Risk, Safety, and Person-Centeredness. Paper presented at the annual scientific meeting of the Gerontological Society of America, 5-9 November 2014, Washington, DC. 11. Scales, K., Zimmerman, S., Reed, D., Beeber, A., Kistler, C., Ward, K. & Sloane, D. (2015). Antibiotic Stewardship in Nursing Homes: Nurse and Medical Provider Perspectives. Paper presented as part of symposium on Antibiotic Prescribing and Stewardship in Nursing Homes (selected as the Research, Education, and Practice Committee Symposium in the Clinical Interventions Track). 68th Annual Scientific Meeting of the Gerontological Society of America, 18-22 November 2015, Orlando, FL. 12. Scales, K., Lepore,M., Anderson, R., McConnell, E., Song, Y., Porter, K., Corazzini, K. Person-Directed Care Planning in Nursing Homes: Implications for Nursing Practice. Paper presented at the annual State of the Science Congress of the Council for the Advancement of Nursing Science, 15-17 September 2016, Washington, DC. Invited presentations 1. Caring for people with dementia in institutional settings: Challenges and rewards for frontline staff. Workshop on care homes in UK and the Netherlands, Maastricht, Netherlands. May 2010. 2. Ethics in practice: Considering ongoing ethical issues in qualitative research. NIHR-SSCR research workshop, London, UK, March 2011. 3. Ethics in practice: Considering ongoing ethical issues in qualitative research. NIHR-SSCR research workshop, Coventry, UK. September 2012. 4. Translating ideas and evidence about person-centered care to nursing assistants practice: The importance of context. Institute for Person-Centered Care webinar, Buffalo, NY. October 2013. 5. Behind the scenes: Considering the role and experiences of direct care staff. Geriatrics Interest Group, School of Medicine, UNC-CH, Chapel Hill, NC. March 2015. 6. From person-centered to person-directed care for older people: On terminology, translation, and research trajectories. School of Nursing, Duke University, Durham, NC. September 2015. 7. Person-centered care for older persons in long-term care: Definitions, implementation, measurement. Center for the Study of Aging and Human Development, Duke University, Durham, NC. May 2016. 8. Person-centered care for older persons in long-term care: Definitions, implementation, measurement. Geriatric Grand Rounds, School of Medicine, Duke University, Durham, NC. June 2016. Editorial roles Journal Role Dates Enquire Journal Editor 2011 Enquire Journal Executive Board Co-Founder and Member 2011 Enquire Journal Reviewer 2011-current
5 Mental Health Review Journal Reviewer 2013-current Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine Reviewer 2014-current American Journal of Geriatric Psychiatry; Age & Ageing; Ageing & Society Reviewer 2015-current Teaching responsibilities Institution Course Number Course Name Dates: Semester/Year Duke University N539 Social Issues, Health, and Illness in the Aged Years (Instructor of Record) Fall 2016 North Carolina at Chapel Hill N977 Qualitative Approaches to Knowledge Development in Nursing (Guest Lecturer) Fall 2015 Duke University N480 Social Issues, Health, and Illness in the Aged Years (Instructor of Record) Duke University N901 Philosophy of Science and Theory Development (Postdoctoral Teaching Assistant) Fall 2015 Fall 2015 L32633 Classical and Contemporary Sociological Theory (Postgraduate Teaching Assistant) Spring 2013 L31623 Social Problems and Policy Solutions (Postgraduate Teaching Assistant) Fall 2012 Spring 2012 Not applicable Research Methods and Research Management (Guest Lecturer) Fall 2013 Not applicable Interprofessional Learning (Instructor) Spring 2011 Research support Current funding 4/2015-03/2017 Defining Quality Home Care for People with Dementia: A Mixed-Methods Study SSCR T14-035 2, Justine Schneider, PI Role: Co-investigator
6 07/2016-06/2017 Care planning and trajectories of care in nursing homes 2T32AG000029-39, National Institute on Aging, Harvey Cohen, PI Role: Fellow Past funding 06/2008 09/2009 Inpatient Care for People with Dementia: Implications for Person-Centered Practice, SDO Project 08/1819/222, Justine Schneider (PI) Role: Field researcher and analyst 09/2009 03/2013 Stigma Experiences of Inpatient Mental Health Service Users Institute of Mental Health (IMH), Justine Schneider (PI) Role: Field researcher and analyst 03/2010 08/2013 Knowledge Translation and Person-Centered Care in Long-Term Care Collaboration for Applied Research in Health and Social Care (CLAHRC) Supervisors: Justine Schneider, PhD and Ruth McDonald, PhD Role: Principal investigator/scholar 04/2015-02/2016 Adaptive Leadership for Person-Directed Care in Nursing Homes Duke-RTI FLARE Seed Fund, Kirsten Corazzini and Michael Lepore (PIs) Role: Postdoctoral investigator 07/2015-06/2016 Person-centered Processes and Outcomes in Nursing Homes Duke University School of Nursing Postdoctoral Training Program Role: Postdoctoral investigator