George Manu Creative Squares, UK (CEO of EMPRETEC Ghana )

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Transcription:

George Manu Creative Squares, UK (CEO of EMPRETEC Ghana 1999-2003)

EMPRETEC Origin, Concept and Model EMPRETEC Ghana Background Organization Clients, Products and Services Operation and Delivery Results and Impact Lessons

EMPRETEC is an international entrepreneurship and capacity building programme EMPRETEC - Spanish acronym for emprendedores (entrepreneurs) and tecnologia (technology) Pioneered in Argentina in 1988 Started in Ghana in 1990 as a private-public partnership: Barclays Bank, UNDP, Government Currently in 28 countries in Africa, Latin America, Middle East and Eastern Europe Coordinated internationally by UNCTAD, Geneva, but virtually autonomous national centres

Concept based on research which identified key personal entrepreneurial competencies (PECs) represented by specific behaviour in successful entrepreneurs, across culture see handout Focuses on carefully screening and selecting individuals on the basis of proven PECs 10-day Entrepreneurship Training Workshop focusing on PECs and behaviour Strong networks and business linkages

CORE SELECTION AND SCREENING FBEI CORE 10 PECs 10-DAY ENTREPRE- NEURSHIP TRAINING WORKSHOP CORE NETWORKS, CONTACTS AND ORGANIZED MEETINGS NATIONALLY & INTERNATIONALLY EMPRETEC ASS N ANNUAL MEETINGS STRONG FOCUS BUSINESS LINKAGES, MANAGEMENT SKILLS & OTHER SERVICES SUB- CONTRACTING, EXCHANGE,TRAINING OPTIONAL FINANCIAL SERVICES DEBT, EQUITY, LOAN MONITORING, REFERRALS

Started as a project in 1990 as a PPP: Barclays Bank, UNDP and Government Transformed into a company limited by guarantee in 1994 Largest EMPRETEC Centre in the world, after SEBRAE in Brazil Provides BDS and later finance in integrated package Self-financing; achieved 100% financial and operational sustainability in 2000

Stages of Development Start-up and Survival: 1990-94. BDS Project. 3 professional staff in 1 office at Barclays Growth: 1994-97. Transformed into independent foundation. Credit and other products added. 60 staff, 7 offices Consolidation: 1998-2003. Achieved 100% sustainability. 70 staff, reducing to 50 and 4 offices. Bought own HQ premises. Maturity: 2004-Date.

Mission is to build high quality, growth-oriented, and internationally competitive entrepreneurs through training, business advice and access to technology and finance 70 including 40 professional staff, all with degrees, diplomas or professional qualifications; about 6 MBAs Integrated; still, Chinese walls between BDS (70% staff) and finance (30%)

Fairly flat integrated structure. Hosted client association, retired executive service, mutual credit guarantee scheme Entrepreneurial but professional, corporate culture Business-oriented Shared vision Well developed systems (financial management, operations, IT) and logistics (fleet of 20 vehicles)

Focus on high-growth potential entrepreneurs and formal SMEs Mostly existing but also start-ups 1,300 registered clients; about 200 annual active Well educated Asset range US$ 50K - $500K mainly, but several over US$ 1m Employ 5 to 100, but average 20-30 Predominantly male for BDS (77%), but female for credit (65%)

Manufacturing Services Agric, Hunting & Forestry Hotels & Restaurants Construction Wholesale & Ret ail Trade Computer & Related Activities Education Mining & Quarrying Other

Training 10-day ETW Short Bankers Customized Growth Consultancy and Advisory Services Diagnostic Health Checks Volunteer Advisors Client Acctg & Bookkeeping Business Plans Project Mgmt Other Financial Services Loans Small EDIF and Mutual Credit Guarantee Scheme Credit Facilitation Loan Monitoring

Cost recovery the norm; often surpluses Tool kit including procedure manuals 4 offices in 3 regions A fleet of 15 vehicles Staff mostly deliver services, but also consultants and volunteer advisors Collaboration and alliances EMPRETEC Business Association High delegation with formal systems and controls

Scope 900 consulting assignments undertaken including 500 business plans and installations in 8 countries Dozens of business linkage arrangements including 25 with Danish companies 120 BESO volunteers placed Current loan book over US$ 25 million 90% recovery rate (2003 figures) About US$ 10 million credit facilitated for clients from the financial sector

Mutualist credit scheme (MEGA) and Ghana Executive Service (GESO) spawned and floated as separate company MEGA had over 40 groups and 400 members (in 4 regional capitals) at its peak. 95% recovery rate (2002 figures). Now a separate entity Under the small loans scheme, the initial seed fund turned over 4 times in 5 years. Over 1,000 beneficiary SMEs, 65% women, 2000 jobs created and 90% recovery.

Clients On average, sales turnover in assisted SMEs grew by 51%, profits 49% and employment 25% About half-a-dozen clients now members of Ghana Club 100 2 clients received awards from Worldaware International Significant international impact

Staff Fantastic training ground, following much investment First CEO became Ambassador to Washington, Minister for Trade & Industry and now a leading contender for ruling party Presidential candidate Others are now CEOs, Executive Directors, Senior Advisors, executives or staff of donor agencies Downside is high turnover, with staff retention a major challenge Overall, significant impact on the country and beyond

Invest in staff Strong leadership and vision Professional, business culture Sustainability: cost recovery, clients, product mix, orgn structure and culture Put in systems to improve, monitor and evaluate perfomance Use outside help and technical assistance Innovate and grow

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