THE WHITESIDE COUNTY, ILLINOIS AREA LABOR AVAILABILITY REPORT

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THE WHITESIDE COUNTY, ILLINOIS AREA LABOR AVAILABILITY REPORT July, 2012 Compiled and Prepared by THE PATHFINDERS www.thepathfindersus.com

TABLE OF CONTENTS I. INTRODUCTION...1 II. III. KEY FINDINGS...2 METHODOLOGY...3 IV. NUMBER OF AVAILABLE WORKERS...5 V. ASSESSMENT OF THE UNDEREMPLOYED WORKFORCE...6 A. Desired Wages...6 B. Characteristics...8 C. Experience and Skills...12 D. Factors Affecting Job Desirability...16 E. Training Interests...20 VI. NATIONAL COMPARISONS OF THE UNDEREMPLOYED WORKFORCE...21 A. Desired Wages...21 B. Experience...22 C. Skills...25 VII. ASSESSMENT OF THE UNEMPLOYED WORKFORCE...28 VIII. EMPLOYERS RATINGS OF THE WORKFORCE...32 THE PATHFINDERS i

INTRODUCTION The Pathfinders has employed its many years of experience in workforce assessments for corporate site-selection clients and civilian workforce assessments for the Department of Defense in locations that faced military base closures to produce this evaluation of the Whiteside County, Illinois area workforce. In site-selection projects, the question that most often drives the search is whether the candidate location has the workforce needed for a new or expanding operation. When considering the workforce of a possible location, a prospect basically wants to know: Can I find the workers I need in this location? Do these workers have any skills and/or experience that pertain to my operation? How much will these workers cost? Consequently, an analysis of an area s workforce became a key component of site searches conducted by The Pathfinders. The report that follows was developed as a tool for economic development officials for use in business recruitment and workforce development efforts. Senior human resources executives from among corporate clients assisted in refining the methodology and report format. With regard to labor availability, while unemployed workers are a source considered in hiring, companies typically also staff a new operation with individuals who are working but who desire better jobs and who appear to possess the skills, education, and experience to qualify them for those better jobs. By that definition, those individuals can be considered underemployed and are identified as such in this report. The Pathfinders was retained by Northern Illinois University to quantify the extent to which both unemployment and underemployment exist in the Whiteside County, Illinois area. This report also represents the objective and professional view of The Pathfinders with regard to workforce quality, availability, costs, experience and skills that a new or expanding employer can expect in the Whiteside County, Illinois region. The information presented in this report has been developed independently of the client, and the client has not influenced the findings. THE PATHFINDERS 1

KEY FINDINGS The Whiteside County, Illinois area, referred to in this report as the labor shed, has a household population of approximately 392,000; a civilian labor force of approximately 202,800; and a pool of approximately 15,400 unemployed persons who are actively seeking work. The results of this survey indicate that a new or expanding employer will be able to attract employees from an additional pool of about 19,700 underemployed workers. The median current pay rate of the underemployed workers in the labor shed is $13.40 per hour, and their median desired pay rate is $15.26 per hour. Survey results indicate that the underemployed workers in the labor shed have high levels of experience and skills in distribution/transportation/warehousing and manufacturing/assembly/fabrication. Results indicate that underemployed workers are willing to commute an average of 28 miles to a new job, in contrast to their current average commute of 17 miles. Survey results indicate 4% of the underemployed and 4% of unemployed, actively seeking work individuals in the labor shed have less than a high school degree. The median desired pay rate of the unemployed workers who are actively seeking work is $13.65 per hour. In total, the Whiteside County, Illinois area has approximately 35,100 available workers for new or expanding businesses. THE PATHFINDERS 2

METHODOLOGY The first step in assessing the workforce of the Whiteside County, Illinois area was to determine the boundaries of the area to be assessed. To accomplish this task, The Pathfinders applied the same reasoning that would be used during a site search for a corporate client considering the area as a potential location. The survey area includes those locations from which workers might be drawn to a new employer and is referred to in this report as the labor shed. This labor shed consists of Whiteside, Lee, Carroll, Bureau, Henry and Rock Island Counties in Illinois and Clinton County in Iowa. A map of the Whiteside County, Illinois labor shed is included on the following page. Selected online resources were used in this project. Additionally, The Pathfinders conducted interviews with individuals throughout the Whiteside County, Illinois region. Those individuals were proportionally stratified across age, household income, and zip codes. The purpose of these surveys was to ascertain availability for work with a new employer; determine desired pay rates; and, collect information on such factors as age, education, commuting patterns, experience, and skills. The data obtained as a result of those interviews enabled The Pathfinders to apply and employ a proprietary methodology that accurately determined the existence of underemployment and the quality and characteristics of both the underemployed and unemployed workers in the area. Further, The Pathfinders applied a proprietary process to the analysis of the data to correct for invalid responses. For example, those persons indicating they would take a new job but also indicating the desire for increased or decreased pay that is unreasonable are not included in the results. It is important to note that companies making location decisions based upon these surveys have reported that when staffing actually began, the numbers reported by The Pathfinders proved to be accurate. THE PATHFINDERS 3

MAP OF THE WHITESIDE COUNTY, ILLINOIS LABOR SHED THE PATHFINDERS 4

NUMBER OF AVAILABLE WORKERS The Whiteside County, Illinois Area Labor Shed The Whiteside County, Illinois area labor shed has a household population of approximately 392,000. The civilian labor force numbers approximately 202,800, and the labor shed contains approximately 15,400 unemployed people who are actively seeking work. The results of this assessment determined that approximately 19,700 workers can be defined as underemployed: those individuals who are currently working but would take a better job if offered by a new or existing employer and who appear to possess the skills, education, and experience to qualify them to do so. Together with the unemployed, actively seeking work individuals, the Whiteside County, Illinois area has approximately 35,100 available workers for new or existing employers. TOTAL AVAILABLE WORKERS Number of underemployed workers 19,700 Number of unemployed, actively seeking work individuals 15,400 Total Number of Workers Available for Employers* 35,100 * The reader is cautioned that, while the number of workers identified in the region, as well as their skills, experience, education, and costs, is accurate, all of those individuals may not be acceptable candidates for an employer. Their previous work records, stability, integrity, intelligence, appearance, and other factors are not considered in this report. THE PATHFINDERS 5

ASSESSMENT OF THE UNDEREMPLOYED WORKFORCE The Whiteside County, Illinois Area Labor Shed The 19,700 underemployed workers identified in this report might also be termed upgraders. They desire to move into an upgraded job and appear to possess the skills, education, and experience to enable them to do so. The following charts represent the desired pay rates of the underemployed individuals in the labor shed. Desired wages are shown by specific rates, range and percentiles. NUMBER OF UNDEREMPLOYED WORKERS AVAILABLE AT SPECIFIC WAGE RATES PER HOUR (rounded) Desired Pay Rate Number Available $9.99 or Less 400 $10.00 - $11.99 2,900 $12.00 - $13.99 3,800 $14.00 - $15.99 4,600 $16.00 - $17.99 1,000 $18.00 - $19.99 400 $20.00 - $21.99 1,300 $22.00 - $23.99 300 $24.00 - $25.99 900 $26.00 - $27.99 1,100 $28.00 - $29.99 300 $30.00 - $31.99 1,000 $32.00 or More 1,700 THE PATHFINDERS 6

DESIRED WAGE RATES PER HOUR BY RANGE 19,700 Underemployed Workers $25.00 or More $20.00 - $24.00 $15.00 - $19.99 $10.00 - $14.99 $9.99 or Less 0 1,500 3,000 4,500 6,000 7,500 9,000 Number of Workers DESIRED WAGE RATES PER HOUR BY PERCENTILE 19,700 Underemployed Workers $24.13 $10.87 $12.95 $15.26 10th 25th 50th Upper 25th Percentile THE PATHFINDERS 7

CHARACTERISTICS OF UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area Labor Shed 19,700 Underemployed Workers The following charts provide information on various characteristics of the underemployed workers in the labor shed. As these data relate solely to those individuals in the labor shed who are underemployed, they will vary from data representative of the population and civilian labor force as a whole. AGE - Average 40 Years GENDER 55 or Older 7% 20-24 Years 9% 45-54 Years 34% 25-34 Years 23% Male 54% Female 46% 35-44 Years 27% EDUCATION Graduate Degree 7% Bachelor Degree 13% Vocational Degree 8% Less than High School 4% High School Graduate/ GED Only 27% Associate Degree 11% Some College, No Degree 30% THE PATHFINDERS 8

CHARACTERISTICS OF UNDEREMPLOYED WORKERS 19,700 Underemployed Workers CURRENT COMMUTE DISTANCE CURRENT COMMUTE TIME 31-40 Miles 4% Over 40 Miles 8% Over 45 Minutes 12% 21-30 Miles 9% 0-10 Miles 45% 36-45 Minutes 11% Less than 20 Minutes 59% 11-20 Miles 34% 21-35 Minutes 18% The average commute time of the underemployed workers in the labor shed is 28 minutes, and the average current commute distance is 17 miles. 50% LENGTH OF TIME IN CURRENT JOB 40% 30% 20% 10% 0% Less than 1 Year 1-5 Years 6-10 Years 11-15 Years Over 15 Years Percent of Underemployed Workers THE PATHFINDERS 9

CHARACTERISTICS OF UNDEREMPLOYED WORKERS 19,700 Underemployed Workers CURRENT AREA OF EMPLOYMENT Construction/ Trades 6% Other 10% Mfg/Assembly 20% Distribution 11% Sales/ Services 6% Maint/Repair 7% IT 15% Adm in/office 11% Medical 14% UNION PREFERENCE MILES WILLING TO COMMUTE Average 28 Miles Union Job 16% Over 40 Miles 17% 0-10 Miles 13% No Preference 68% Non-Union Job 16% 31-40 Miles 5% 21-30 Miles 27% 11-20 Miles 38% THE PATHFINDERS 10

CHARACTERISTICS OF UNDEREMPLOYED WORKERS 19,700 Underemployed Workers CHIEF MODE OF TRANSPORTATION Other Personal Vehicle 4% Carpool 4% Personal Car 92% SINGLE-PARENT HOUSEHOLD CHILDREN IN HOUSEHOLD UNDER THE AGE OF 5 Yes 7% Yes 13% No 93% No 87% THE PATHFINDERS 11

EXPERIENCE AND SKILLS UNDEREMPLOYED WORKERS 19,700 Underemployed Workers The experience and skills categories used in this report are designed to provide accurate workforce data for employers which fall into one or more of the following four broad groups: manufacturing, assembly, fabrication or other industrial operations; back office, data processing, call centers, information technology, customer service or sales operations; distribution or transportation operations; and, biotechnology, pharmaceuticals or medical research operations. The experience and skills categories are purposefully similar in order to present the most accurate worker availability for operations in one of those four groups and are designed to ensure inclusiveness considering the multitude of tasks and job titles present in most business, government and institutional operations. The experience chart reports the approximate number of underemployed workers experienced in each category. The chart also gives the percentage of the total number of underemployed experienced in each category and the average number of years of experience in each category. Further, an accompanying chart illustrates the percentage of the total underemployed workers in the labor shed who are experienced in each category and the percent of those who use each category of experience in their current jobs. Likewise, for the skills categories, the charts illustrate the approximate number of underemployed workers in the labor shed who are skilled in each of the categories, the percent of the total underemployed, and the percent of underemployed workers who use each skills category in their current jobs. It should be noted that individuals polled normally have experience and skills in multiple categories; therefore, the category number of workers will not total to the number of underemployed, nor will the percentages equal 100%. THE PATHFINDERS 12

EXPERIENCE OF UNDEREMPLOYED WORKERS 19,700 Underemployed Workers Experience Category Number of Workers* Percentage of Total Average Years of Experience Manufacturing/Assembly/Fabrication 9,100 46% 8 Maintenance/Installation/Repair 9,100 46% 8 Customer Service 8,900 45% 8 Office Operations 8,100 41% 6 Warehouse/Distribution/Transportation 7,100 36% 9 Sales 6,700 34% 5 Information Technology 6,300 32% 7 Call Center 4,500 23% 4 Telecommunications 4,100 21% 5 Medical/Health Sciences 3,900 20% 11 * Rounded EXPERIENCE USED IN CURRENT JOB 50% 40% 30% 20% 10% 0% Office Ops Warehousing Mfg. Maint/ Install/ Repair IT Call Center Medical Cust. Serv. Telecom Sales Percent with Experience Percent using Experience in Current Job THE PATHFINDERS 13

SKILLS OF UNDEREMPLOYED WORKERS 19,700 Underemployed Workers Skills Category Number of Workers* Percentage of Total Warehouse/Materials Handling 9,500 48% Office Operations 8,900 45% Manufacturing/Assembly/Fabrication 8,100 41% Technician/Quality Assurance 7,100 36% Maintenance/Installation/Repair 6,300 32% Medical/Health Sciences 5,300 27% Information Technology 4,900 25% Electronics/Engineering 4,900 25% Telecommunications 4,100 21% * Rounded SKILLS USED IN CURRENT JOB 50% 40% 30% 20% 10% 0% Office Ops Warehousing Mfg. Maint/ Install/ Repair IT Tech/QA Medical Elec/Eng Telecom Percent with Skills Percent using Skills in Current Job THE PATHFINDERS 14

The survey respondents were asked to identify the one category of experience in which they felt they were most experienced and, also, the single skills category in which they believed themselves to be most skilled. The chart below reflects the results of these questions. CATEGORY OF MOST EXPERIENCED / MOST SKILLED Experience Category Percentage of Respondents Skills Category Percentage Of Respondents Warehouse/Distribution/ Transportation 21% Medical/Health Sciences 20% Office Operations 16% Warehouse/Distribution/ Transportation 20% Medical/Health Sciences 16% Office Operations 16% Information Technology 13% Manufacturing/Assembly/ Fabrication 11% Manufacturing/Assembly/ Fabrication 11% Maintenance/Installation/ Repair 11% Maintenance/Installation/ Repair 8% Electronics/Engineering 8% Customer Service 5% Information Technology 7% Call Center 4% Technician/Quality Assurance 5% Sales 4% Telecommunications 2% Telecommunications 2% THE PATHFINDERS 15

BUSINESS FACTORS AFFECTING JOB DESIRABILITY 19,700 Underemployed Workers In an effort to identify those business factors most important to the Whiteside County, Illinois area s underemployed workers relative to consideration of an employer s desirability and a potential job change, the respondents were asked to rate the following job factors from extremely important to not important. SALARY 8% Somewhat 4% Very 18% Extremely 70% INSURANCE BENEFITS RETIREMENT BENEFITS 14% Somewhat 2% 10% Somewhat Im portant 2% Very 14% Extremely 70% Very 20% Extremely 68% THE PATHFINDERS 16

BUSINESS FACTORS AFFECTING JOB DESIRABILITY 19,700 Underemployed Workers PHYSICAL WORKING ENVIRONMENT PAID TRAINING PROGRAMS Somewhat 16% Not 13% Extremely 34% Somewhat 11% Not 4% Extremely Im portant 48% 14% Very 23% 23% Very 14% OPPORTU NITY FOR ADVANCEMENT Somewhat 13% Not 2% 6% Extremely 43% Very 36% THE PATHFINDERS 17

PERSONAL FACTORS AFFECTING JOB DESIRABILITY 19,700 Underemployed Workers In an effort to identify those personal factors most important to the Whiteside County, Illinois area s underemployed workers relative to consideration of an employer s desirability and a potential job change, the respondents were asked to rate the following job factors from extremely important to not important. LOCATION Somewhat Im portant 9% Not 9% 19% Extremely 36% Very 27% TELECOMMUTING POLICY OF COMPANY FLEXIBLE WORK SCHEDULE Not 20% Extremely 23% Somewhat 18% Not 7% Extremely 29% Somewhat 18% Very 23% 16% 25% Very 21% THE PATHFINDERS 18

PERSONAL FACTORS AFFECTING JOB DESIRABILITY 19,700 Underemployed Workers TRANSPORTATION AVAILABILITY / COST PERSONAL PHYSICAL IMPAIRMENTS Not 18% Extremely 29% Not 23% Extremely 23% Somewhat 20% Very 14% Somewhat 14% Very 21% 19% 19% DAY / ELDER CARE AVAILABILITY / COST Not 34% Extremely Im portant 16% Very 20% Somewhat 20% 10% THE PATHFINDERS 19

INTEREST IN TRAINING COURSES 19,700 Underemployed Workers A component was added to this survey which was designed to determine possible interest in training courses on the part of the underemployed workers in the Whiteside County workforce. In the table that follows, it should be noted that many of the respondents indicated interest in more than one program; therefore, the percent total will not equal 100. Type of Training Course Number of Workers (Rounded) Percentage of Total Real Estate or Insurance 7,500 38% Computer Programming 7,100 36% Computer Software Applications 6,300 32% Health Care 6,300 32% Human Resources 5,900 30% Technical Trades 5,700 29% Computer Maintenance or Repair 4,100 21% Construction Trades 3,900 20% Industrial Machine Operations 3,500 18% Auto or Maintenance Mechanics 3,500 18% Commercial Vehicle Operations 2,800 14% Food Service or Hospitality 1,800 9% Restaurant or Retail Management 1,800 9% GED or Basic Reading, Writing, Arithmetic 1,400 7% ESL (English as a Second Language) 1,000 5% THE PATHFINDERS 20

NATIONAL COMPARISONS OF UNDEREMPLOYED WORKFORCE This section of the report provides comparisons of the pay rates, experience and skills of the labor shed s underemployed workforce with the underemployed workforces in other areas previously surveyed by The Pathfinders. A prospect company considering the Whiteside County, Illinois region as a location will judge its workforce on a comparative basis. The comparative data for other locations used in the following charts reflect information accumulated over the past eighteen months. The Pathfinders maintains a continuing database of over 700 surveyed counties and communities and more than 30 million workers. In the charts, the Whiteside County, Illinois region is referred to as labor shed. The chart below illustrates the median current and desired wages of the underemployed workers in the Whiteside County, Illinois labor shed as compared to those underemployed workers in all locations surveyed by The Pathfinders over the past eighteen months. As indicated, the median current pay of all surveyed, underemployed workers over the past eighteen months is $15.65 per hour, and the median desired pay of these workers is $17.10 per hour. As shown, survey results indicate that the Whiteside County, Illinois region s underemployed workers have lower pay rates in both median current pay and desired pay than other locations surveyed. COMPARISON OF MEDIAN CURRENT / DESIRED WAGES (per hour) $13.40 $15.65 $15.26 $17.10 Median Current Pay Labor Shed Median Desired Pay All Locations Surveyed THE PATHFINDERS 21

COMPARISON OF EXPERIENCE UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months OFFICE WAREHOUSE / DISTRIBUTION / TRANSPORTATION 100 80 Percent of Workers 80 60 40 20 Percent of Workers 60 40 20 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations MANUFACTURING / ASSEMBLY / FABRICATION MEDICAL / HEALTH SCIENCES 80 50 Percent of Workers 60 40 20 Percent of Workers 40 30 20 10 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations THE PATHFINDERS 22

COMPARISON OF EXPERIENCE UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months MAINTENANCE / INSTALLATION / REPAIR CALL CENTER 60 40 Percent of Workers 50 40 30 20 10 Percent o f Wo rker s 30 20 10 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations INFORMATION TECHNOLOGY CUSTOMER SERVICE Percent of Workers 60 50 40 30 20 10 0 Lowest Median Highest Percent of Workers 100 80 60 40 20 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations THE PATHFINDERS 23

SUMMARY COMPARISON OF EXPERIENCE UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months 90 80 70 Percent of Workers 60 50 40 30 20 10 0 Office Distribution Mfg. Health Care Maintenance Call Center IT Customer Service Labor Shed Lowest Median Highest THE PATHFINDERS 24

COMPARISON OF SKILLS UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months OFFICE WAREHOUSE / MATERIALS HANDLING 100 80 Percent of Workers 80 60 40 20 Percent of Wo rker s 60 40 20 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations MANUFACTURING / ASSEMBLY / FABRICATION MEDICAL / HEALTH SCIENCES 100 50 Percent of Workers 80 60 40 20 Percent of Workers 40 30 20 10 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations THE PATHFINDERS 25

COMPARISON OF SKILLS UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months MAINTENANCE / INSTALLATION / REPAIR TECHNICIAN / QUALITY ASSURANCE 60 50 Percent of Workers 50 40 30 20 10 Percent of Workers 40 30 20 10 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations INFORMATION TECHNOLOGY ELECTRONICS / ENGINEERING 60 40 Perc ent of Workers 50 40 30 20 10 Percent of Workers 30 20 10 0 Lowest Median Highest 0 Lowest Median Highest Labor Shed Other Locations Labor Shed Other Locations THE PATHFINDERS 26

SUMMARY COMPARISON OF SKILLS UNDEREMPLOYED WORKERS The Whiteside County, Illinois Area / Locations Surveyed Over the Past 18 Months 90 80 70 Percent of Workers 60 50 40 30 20 10 0 Office Warehouse Mfg. Health Care Maintenance Quality Assurance IT Electronics/ Engineering Labor Shed Lowest Median Highest THE PATHFINDERS 27

CHARACTERISTICS OF UNEMPLOYED INDIVIDUALS WHO ARE ACTIVELY SEEKING WORK 15,400 Workers According to survey results, the following charts provide information on those unemployed workers in the labor shed who are actively seeking work. As these data relate solely to those individuals in the labor shed who are unemployed, they will vary from data representative of the population and civilian labor force as a whole. In the Whiteside County, Illinois labor shed, according to published sources, there are approximately 15,400 individuals who are actively seeking work. Survey results indicate the average age of these individuals is 45 years. AGE GENDER 55 or Older 24% 20-24 Years 4% 25-34 Years 8% Male 52% Female 48% 45-54 Years 24% 35-44 Years 40% The median desired pay rate of the individuals who are unemployed, actively seeking work is $13.65 per hour. These available workers have been out of the workforce for an average of 24 weeks and are willing to commute an average of 25 miles for a job. THE PATHFINDERS 28

CHARACTERISTICS OF UNEMPLOYED INDIVIDUALS WHO ARE ACTIVELY SEEKING WORK 15,400 Workers WEEKS OUT OF WORKFORCE Median 24 Weeks Not Reported 4% Less than 5 Weeks 20% More than 27 Weeks 44% 5-14 Weeks 16% 15-26 Weeks 16% REASON FOR BEING OUT OF WORKFORCE REASON Percentage of Respondents Laid Off / Job Eliminated 36% Personal Choice / Stay-At-Home 28% Company Closed / Relocated 16% No Jobs / Discouraged 12% Retired or Close to Retirement 8% THE PATHFINDERS 29

CHARACTERISTICS OF UNEMPLOYED INDIVIDUALS WHO ARE ACTIVELY SEEKING WORK 15,400 Workers EDUCATION MILES WILLING TO COMMUTE Average 25 Miles Vocational Degree 12% Less than High School 4% Over 40 Miles 12% 0-10 Miles 8% Graduate Degree 12% High School Graduate/ GED Only 20% 31-40 Miles 8% Bachelor Degree 4% 11-20 Miles 44% Associate Degree 8% Some College, No Degree 40% 21-30 Miles 28% SINGLE-PARENT HOUSEHOLD CHILDREN IN HOUSEHOLD UNDER THE AGE OF 5 Yes 12% Yes 12% No 88% No 88% THE PATHFINDERS 30

CHARACTERISTICS OF UNEMPLOYED INDIVIDUALS WHO ARE ACTIVELY SEEKING WORK 15,400 Workers Experience Category Number of Individuals* Percentage of Total Average Years of Experience Customer Service 8,000 52% 8 Office Operations 8,000 52% 8 Manufacturing/Assembly/Fabrication 5,500 36% 10 Warehouse/Distribution/Transportation 5,500 36% 7 Maintenance/Installation/Repair 5,500 36% 7 Telecommunications 4,300 28% 6 Information Technology 4,300 28% 4 Medical/Health Sciences 2,500 16% 10 Call Center 2,500 16% 8 Sales 1,800 12% 4 It should be noted that individuals polled normally have experience and/or skills in multiple categories. Skills Category Number of Individuals* Percentage of Total Warehouse/Materials Handling 7,400 48% Manufacturing/Assembly/Fabrication 6,800 44% Office Operations 5,500 36% Maintenance/Installation/Repair 5,500 36% Telecommunications 3,700 24% Information Technology 3,100 20% Medical/Health Sciences 3,100 20% Technician/Quality Assurance 2,500 16% * Rounded THE PATHFINDERS 31

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE In developing a profile of existing workers in the Northwest Illinois region, The Pathfinders considered such factors as labor availability, productivity, attitudes, costs, and education. The analysis was based upon interviews conducted with senior management and human resources professionals from companies located in the labor shed. As determined from the employer interviews, the tables below reflect the top four methods used to recruit hourly and salaried workers in the Northwest Illinois region and the percent of employers utilizing each method. Employers may use multiple recruitment methods. RECRUITMENT METHODS Recruiting Methods Hourly Workers % of Employers Newspaper Ads 41% Word of Mouth 34% Internet 31% Staffing/Temp Agency 24% Recruiting Methods Salaried Workers % of Employers Internet 34% Newspaper Ads 34% Word of Mouth 31% Recruiters 21% THE PATHFINDERS 32

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE The employers who were interviewed were asked whether or not their company s employment figures had increased, decreased or stayed the same over the past twelve months and also to make hiring projections for the next twelve months. NUMBER OF EMPLOYEES Past 12 Months NUMBER OF EMPLOYEES Next 12 Months Stayed the Same 34% Increase 38% Increased 54% Stay the Same 54% Decreased 12% Decrease 8% The employers were asked to report if, over the past two years, their state unemployment tax rate had increased, decreased or stayed the same. STATE UNEMPLOYMEN T TAX RATE Past Two Years Not Reported 26% Increased 44% Stayed the Same 30% THE PATHFINDERS 33

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE 59% of the employers interviewed stated their companies had operations in other regions of the United States. Of these employers, those familiar with the workforces in those other locations reported their Northwest Illinois area operations were comparable to or better than the other regions in terms of profitability and production. WORKFORCE COMPARISON WITH OTHER LOCATIONS Not as Good 8% Better 31% About the Same 61% Based upon the experience of The Pathfinders in evaluating labor forces in numerous locations, a definite correlation between productivity, absenteeism, tardiness, turnover, and substance abuse appears to exist. That correlation goes beyond the fact that an absent worker is obviously unproductive. Rather, those factors are indicative of an employee s attitude toward the job. The employers surveyed in this study were asked to rate turnover, tardiness and absenteeism among their workers as Low, Moderate or High. Further, they were surveyed as to their substance abuse testing practices and asked to rate substance abuse among the area workforce. The charts on the following pages illustrate the percent of employers ratings for these and other factors, including educational facilities, worker productivity and reliability, teamwork and basic skills. THE PATHFINDERS 34

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE TURNOVER / TARDINESS / ABSENTEEISM 90% 75% Percent of Employers 60% 45% 30% 15% 0% Low Moder ate High Turnover Tardiness Absenteeism In the Northwest Illinois labor shed, 72% of the employers interviewed stated their companies tested for substance abuse, using one or more of the following practices: SUBSTANCE ABUSE TESTING PRACTICES 100% Employers Percent of 80% 60% 40% 20% 0% Pre-Employment Random Cause/Suspicion Post-Accident Return to Work THE PATHFINDERS 35

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE SUBSTANCE ABUSE RATING AREA WORKFORCE 50% Percent of Employers 40% 30% 20% 10% 0% Low Moderate High Substance Abuse - Area Workforce Further, 79% of the employers surveyed completed criminal background checks on potential employees, and 69% checked for valid drivers licenses. WORKER PRODUCTIVITY WORKER RELIABILITY Fair 21% Excellent 17% Fair 21% Excellent 17% Good 62% Good 62% THE PATHFINDERS 36

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE WORKER ATTITUDES TEAMWORK SKILLS Fair 14% Poor 3% Fair 21% Excellent 17% Good 83% Good 62% The educational competencies of employees are additional factors used to evaluate an area s labor force. In the Northwest Illinois area, 41% of the employers interviewed rated the local public schools as Excellent or Good, and 78% rated the local community colleges and technical schools as Excellent or Good. Ratings for basic skills and other factors are also shown. LOCAL PUBLIC SCHOOLS Poor 18% Excellent 4% Good 37% LOCAL COMMUNITY COLLEGES AND TECH SCHOOLS Fair 19% Poor 3% Excellent 19% Fair 41% Good 59% THE PATHFINDERS 37

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE READING SKLLS WRITING SKLLS Poor 3% Excellent 11% Excellent 4% Fair 34% Fair 46% Good 52% Good 50% COMPUTER SKILLS MATH SKILLS Poor 18% Excellent 7% Poor 7% Excellent 11% Fair 25% Good 50% Fair 46% Good 36% THE PATHFINDERS 38

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE Additionally, many of the employers interviewed stated their companies worked with the area educational institutions in terms of apprenticeships, internships or other training programs. 80% Percent of Employers 60% 40% 20% 0% YES NO Work with Public Schools Work with Area Colleges/Technical Schools WORKER ENTRY LEVEL SKILLS JOB READINESS SKILLS Poor 11% Excellent 4% Poor 10% Excellent 4% Good 46% Fair 39% Fair 41% Good 45% THE PATHFINDERS 39

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE WORKER TRAINABILITY Fair 21% Excellent 22% Good 57% Further, the employers who were interviewed gave the following ratings to the area s business climate in terms of such factors as support and communication and also rated the area s overall quality of life. In addition, the employers offered their opinions on the availability of labor in the area. AREA BUSINESS CLIMATE AREA QUALITY OF LIFE Fair 11% Poor 7% Excellent 14% Fair 25% Poor 3% Excellent 11% Good 68% THE PATHFINDERS 40 Good 61%

EMPLOYERS VIEWS AND RATINGS OF THE THE NORTHWEST ILLINOIS AREA TOTAL WORKFORCE SKILLED WORKERS AVAILABILITY TECHNICAL WORKERS AVAILABILITY Excellent 4% Excellent 4% Poor 24% Good 31% Poor 34% Good 28% Fair 41% Fair 34% UNSKILLED WORKERS AVAILABILITY PROFESSIONAL WORKERS AVAILABILITY Fair 19% Poor 3% Excellent 11% Poor 18% Excellent 4% Good 32% Good 67% Fair 46% THE PATHFINDERS 41

THE PATHFINDERS P.O. Box 702317 Dallas, Texas 75370 Telephone: 972-387-3750 E-Mail: info@thepathfindersus.com Web site: www.thepathfindersus.com