New Board Member Orientation November 11, 2016

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Transcription:

New Board Member Orientation Noember 11, 2016

Agenda Duke Alumni Board Oeriew Our Changing Alumni Body The Board and its Mission Expectations Reiew Board Goals & Process Uniersity Priorities Committee Oeriew DAA Oeriew & Update 2

Alumni Demographics 163,046 Liing Duke alumni 1960s 6% 1980s 15% 1950s 3% 1970s 11% 1990s 20% earlier 1% 2010s 20% 2000s 23% Class year Degree type Graduate 15% Prof. school 35% Median age 46 Median class year 1996 Undergrad 54%

Duke Alumni Around the World TIER 1 TIER 2 Atlanta Baltimore Boston Dallas Charlotte Dener Chicago France DC Germany Los Angeles Houston New York City London Philadelphia Miami San Francisco New Jersey Triangle Pittsburgh Richmond San Diego Seattle Tampa Triad LONDON FRANCE GERMANY

200000 Total Alumni 175000 150000 125000 100000 Total Alumni Undergrad Grad & Prof 75000 50000 25000 0 1984 1994 2004 2014 2019 2024 5

Oerall Alumni Ethnic Diersity 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1984 1994 2004 2014 2019 2024 Caucasian Afr Amer Asian Hispanic Natie Amer 6

Young Alumni Ethnic Diersity 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1984 1994 2004 2014 2019 2024 Caucasian Afr Amer Asian Hispanic Natie Amer Did not Report 7

Undergrad-only Young Alumni Ethnic Diersity 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1984 1994 2004 2014 2019 2024 Caucasian Afr Amer Asian Hispanic Natie Amer Did not Report 8

Mission of the Duke Alumni Board To engage and connect alumni with Duke and each other and to celebrate their serice to Duke and the world 9

Composition of Duke Alumni Board President Immediate Past President Vice Presidents (currently 8) Not less than 18 at large members (currently 34) Bylaw change from School representaties to at large members instituted in FY17 Graduate and professional students (TBA) 2 faculty members Honorary members (currently 4) Ex-officio for 2016-17 LGBT DUHLAA DBA Senior Class President 2 recent grad rep Total membership = 56 2 year terms; eligible for re-election. Expect most members will not sere more than 2 terms 10

DAA Board Organizational Chart 2016-17 DAA President Jack Boyd Executie Committee Immediate Past President Shep Moyle Fall Board Meeting Joanne O Connor Judy Pahren Winter Board Meeting Kris Klein Mark Scroggs Spring Board Meeting Nikki Gibson Ana Homayoun Awards & Recognition Laura Wellman Diersity Task Force Winston Henderson Nominating Committee Shep Moyle Clarybel Peguero Beerly Harris Carole LeVine Nicole Kempton Angela Eberts Willie Green Jenn Chambers Ann-Louis Aguiar Natalie Nobles Christina Holder Angela Karl Nicole Kempton Clarybel Peguero Inga Peterson Sterly Wilder Nicole Kempton Staff Support 11

What Does the Executie Committee Do? Executie committee seres as cabinet for president and acts for board in between meetings Members chair and lead committees, task forces and plan meetings Monthly conference calls Annual planning retreat 2-day in-person meeting in Washington DC in January 2017 2 other in-person meetings 12

BOARD SELECTION PROCESS At Large Members Nominating Committee chaired by Immediate Past-President President, DAA Staff, current and former board members Nominations from general alumni population (due Dec 1 st ) Selects slate of proposed board members for full board ote Goal is for board to reflect alumni population demographics Executie Committee (Vice-Presidents) Selected by President on annual basis for 1-year term President/President-Elect Recommended and nominated by nominating committee to full board 13

Oeriew of Current Board 9% Current Board by Race 11% Asian American Board Regions 18% 4% 5% Asia 16% African American 21% Midwest 59% 5% Hispanic Caucasian Other 52% Northeast South West Decade Current Board by Sex 20 17 10 3 6 11 14 4 57% 43% Male Female 0 1960 1970 1980 1990 2000 2010 14

Current Executie Committee Board Member Degree Reside Jack Boyd A.B. 85 New York City, New York Nikki Gibson A.B. 80 Dallas, Texas Winston Henderson B.S.E. 90, J.D. 96 Boston, Massachusetts Ana Homayoun A.B. 01 San Francisco, California Kris Klein A.B. 82 San Francisco, California Shep Moyle A.B. 84 Roanoke, Indiana Joanne O Connor A.B. 92 West Palm Beach, Florida Judy Wagoner Pahren A.B. 84 Richmond, VA Mark Scroggs M.D. 84, HS 88, HS 94 Chapel Hill, NC Laura Meyer Wellman A.B. 73 Charlotte, NC 15

Expectations of Board Members Acting as ambassador Sharing best practices Reporting/communicating to the regions and alums Acting as resource to alums with respect to Duke alumni programming Recruiting and leadership deelopment to catalyze Duke olunteers Program leadership - remaining actie as a leader of programs while on the board Upholding standards and ensuring quality of the Duke brand Assisting with fundraising identification and a spirit of Duke support Representing all alums Paying alumni dues and supporting the Annual Fund 16

Characteristics of Great Board Members Attend and participate in all board committee meetings and calls Understand the role of board and relationship to staff See the DAA Board as start of a journey not the completion Actiely attend Duke eents in regions and share the message Positie attitude and teamwork oriented Willingness to work 17

Engaging, Celebrating and Connecting Duke Alumni 2016-17 Statement of Strategy The DAA stries to be the best alumni association in the world by fulfilling our potential to our stakeholders. Initial State 7/1/2016 Regional metrics not consistently measured or coded efficiently for reporting Soft launch of Alumni Network in Spring 2016 Expanded staff to meet strategic plan goals Forlines House too small and outdated for existing staff; no place to welcome alumni, isitors and guests Affinity groups in place for DBA, DUHLAA and LGBTQ; no group for Asian Alumni Little to minimum structure and training for current regions and olunteers Successful Volunteer Leadership Conference held in 2015; build on momentum for 2017 First meeting of Council of Alumni Presidents in Spring 2016 DAA bylaw changes to support the OneDuke model Less cohesion with the Graduate and Professional schools Key Strategic Initiaties Strengthen our Regional Presence by increasing Alumni Engagement and Enriching the Volunteer Experience Support the Launch of the Alumni Network Increase Student-Alumni Engagement Proide Robust Foreer Learning Opportunities Build an Alumni & Visitors Center Implement Duke Works Facilitate Affinity Group Efforts Strengthen and increase graduate and professional engagement Increase diersity and inclusion programming Capitalize on the OneDuke initiatie across all program areas Plan for Presidential transition Top Underlying Beliefs and Assumptions We can achiee our goals assuming Board members are well-positioned with talent, drie and the resources to make the DAA the best alumni association possible Close collaboration with exceptional and committed staff with expertise across multiple areas and focus on alumni/regions across the globe Target State 6/30/17 Strengthened Regional presence and structure as measured by regional metrics Successful launch of Alumni Network with 38,000 registrations completed Increased Student-Alumni Engagement (Duke Next, Mentoring Model, etc.) Best-In-Class Foreer Learning Offering (Peer Reiew) Alumni & Visitors Center progressing according to plan and fundraising finalized Robust growing Duke Works initiatie Affinity Groups thriing and continued emphasis on joint programming in the regions (Asian Alumni Group established) ##% increase in Alumni Engagement (Since June 2016) Volunteer Training in regions and on campus (webinars, pocket guides, etc.) Uniersity-wide Volunteer Leadership Conference scheduled for Fall 2017 DAA Staff supported by DAA Board (Anecdotal) DAA Board Members proud of their serice (DAA Board Surey) Council of Alumni Presidents proiding forum for communication, sharing of best practices, increased engagement and common goals across the schools Implement bylaw changes for Board membership and select a Presidentelect Increase multiple cohort programming

2016-17 Meeting Oeriew Date Noember 10-12, 2016 January 17, 2017 (12-1 pm) January 26-27, 2017 February 10-11, 2017 March 28, 2017 (12-1 pm) April 20-21, 2017 April 21-23, 2017 Meeting Fall DAA Board Meeting Durham Full Board Conference Call Executie Committee Meeting Washington, DC Winter DAA Board Meeting Durham Full Board Conference Call Spring DAA Board Meeting Durham Duke Forward Celebration Durham 19

DAA Board Meeting Goals 2016-17 Fall Board Meeting Volunteer Engagement (No.11-12) Understand best practices surrounding olunteerism Deelopment of Uniersity-wide Volunteer Leadership Conference Discuss and enhance Regional Training and Volunteer Resources Create a Duke brand and standard for olunteers Actiely engaging the Board of Directors Winter Board Meeting Lifelong Engagement (Feb. 10-11) Conene a uniersity-wide conersation on lifelong career support, the Duke alumni network, and mentoring. Define a culture of engagement around career from day one of the student and alumni experience. Define the role for the alumni network platform around career. Assess current networking models and identifying ways in which we can learn/improe. Understand the ways in which students and alumni want to engage around career. Deelop ways to leerage alumni networks at companies where there are large concentrations of Duke alumni. Assess how macro-trends in career serices impact Duke and its stakeholders Spring Board Meeting Alumni Engagement (Apr. 20-21) Fully define engagement and all its iterations broadening, deepening, strengthening, diersifying and measuring Consider reasons that alumni are not engaged (pre-work) and deelop a strategy to address those that are changeable Identify programs for which 2.0 ersions would increase engagement and ealuate impact of modifications that hae recently been implemented for specific programs Brainstorming session What if we could.? Discuss results of Engagement Challenge (Bring-a-Friend-to-Duke Day) Establish Duke alum lifecycle to inform programming decisions By the numbers (use aailable stats, census, etc.) 20

Engaging, Celebrating and Connecting Duke Alumni 2016-17 Statement of Strategy- VOLUNTEER ENGAGEMENT (Fall Meeting) The DAA stries to be the best alumni association in the world at engaging olunteers by deeloping standards, policies and measurements for success.. Initial State 7/1/2016 Successful re-launch of VLC in October 2015 Pocket Guides and Webinars aailable for use Volunteer Handbook aailable for use Regional Calls with Volunteer Leaders in place Senior Director of Volunteer Engagement hired and onboarded Volunteer Engagement audit conducted to assess DAA s internal use of alumni olunteers and to gain an understanding of the DADD system Alumni Network launched Metrics baseline established for measuring olunteer engagement Key Strategic Initiaties Strengthen olunteer experience ia regional and uniersity-based training Professionalize the resources aailable for olunteers (e.g., handbook, pocket guides, webinars) Share and implement job descriptions for all olunteer roles to ensure there are clear expectations and defined responsibilities Deelop multi-prong approach to celebrating, recognizing and thanking olunteer leaders Implement strategy to deelop olunteer pipeline and to on-board new leaders Facilitate uniersity-wide system that enhances olunteer stewardship ia a olunteer management system Conduct a uniersity-wide assessment of olunteer opportunities on campus and in the regions. Top Underlying Beliefs and Assumptions We can achiee our goals assuming DAA beliees that in order for our alumni olunteers to hae a fulfilling experience, we must collaborate uniersity-wide and fully articulate the benefits of sering for Duke DAA beliees in the olunteer experience and will proide resources and support to deelop the best in practice Target State 6/30/2017 Robust and comprehensie VLC planned for Fall 2017 with training targeted to constituencies across the Uniersity Hold regional olunteers and DAA staff members accountable for highly functioning top 20 regions Model deeloped for in-region checklist for measuring and achieing success Actie use of professionalized training manual and pocket guides: calendars for webinars in place Set standards to track and measure olunteer engagement Pilot program for olunteer coordinator in place in regions reporting to the Director of Volunteer Engagement; standardized process for onboarding and training regional olunteers implemented Create process for olunteer pipeline program Deelop certification program for olunteers - Duke Standard

Engaging, Celebrating and Connecting Duke Alumni 2016-17 Statement of Strategy: LIFELONG CAREERS (Winter Meeting) The DAA stries to be the best alumni association in the world by connecting alumni for outstanding career deelopment, mentoring and student interactions. Initial State 7/1/2016 Institutional Adancement Committee approed Duke Works career initiaties 5/16 Campus Engagement Plan finalized Q3 2016 DEMAN strategy completed August 2016 Duke Futures web portal and referral process launched One Duke Alumni Career Serices Roundtable launched Student access to the network under deelopment Scalable regional career programs in regions such as NY, DC and Boston Metrics for regional careerrelated programming not consistently measured/tracked Attitudinal sureys and focus group research says alumni and students want more career-related programming and access to the network Mentoring programs exist across the uniersity with widely ariable definitions and administration. Metrics not tracked Each school has its own leel of career serices and alumni support Key Strategic Initiaties Supporting DAA transition to data-drien organization Supporting rollout of the Alumni Network Supporting the rollout of the Campus Engagement Plan Increasing Student-Alumni Engagement Implementing Duke Works initiaties from IAC May 2016 Auditing current campus mentoring initiaties and leading campus-wide mentoring moement Re-launching DAA website alumni career coach resources 2017 Regional Volunteer Leadership Conference planning underway DAA Board interiewing pan-uniersity stakeholders before Winter board meeting Top Underlying Beliefs and Assumptions We can achiee our goals assuming Board members are well-positioned with talent, drie and the resources to make the DAA the best alumni association possible. Target State 6/30/17 Network: Test and rollout student access to the network. Add profile features to facilitate student and alumni connections Launch student profile capability Career: Assessment and ealuation of regional career-related programming Scale repeatable career programming in the regions, such as TF6 and Business Breakfast formats Reflect increased satisfaction with career preparedness and alumni career support in alumni attitudinal surey Engage and track success for preiously unengaged alums with new programs and track success Alumni appreciation for recruiting initiaties introduced Launch student-focused Foreer Duke marketing campaign to encourage career and professional engagement Mentoring: Determine capacity for uniersity mentoring resource through audit of campus programs Increase opportunities for mentoring moments like Blue Deil Suppers with first year class intro and plans in place for international grad & prof students Affinity: Launch career ertical (i.e. DEMAN or healthcare) affinity group

Engaging, Celebrating and Connecting Duke Alumni 2016-17 Statement of Strategy- ALUMNI ENGAGEMENT (Spring Meeting) The DAA stries to be the best alumni association in the world by increasing and enhancing its alumni engagement. Initial State 7/1/2016 XX% of alumni are engaged* Regional/Global Programming: Welcome & Send-Off Parties Women s Forum DAE, Community Serice AAAC Game Watches Trael Graduate & Professional Schools Foreer Learning (Speakers, Faculty Fellows, etc.) Networking, Cultural & Special Access Eents Young Alumni Programs On Campus Programming: DEMAN Weekend Marine Lab Weekend Lemur Center Weekend Women s Weekend VLC Homecoming & Reunions Affinity & Interest Groups: DBA, DUHLAA, LGBTQ Infrastructure: Regional, School & Other Boards Global Efforts One Duke Regional Model Network (winter meeting) Virtual: Coursera, EdEx, Network Key Strategic Initiaties Assess programming to determine what s working, what s not, what can be improed and how Identify alumni motiators and determine most effectie use of DAA resources Clearly define metrics. What does engagement mean? What does an increase in engagement look like? (understanding the life cycle of engagement) Understand the reasons that alumni do not engage with Duke and address those that can be changed Conduct an anecdotal reiew to benchmark what our peers are doing successfully Engagement Challenge: bring an unengaged alum to a Duke eent, assess and report back (+1 ision) Define the baseline for engagement Collect engagement stories from alumni to support future opportunity planning. Assess ways that engagement is recognized and deelop methods to celebrate and display participation Ealuate programs to align them with life-stages to determine where additional programming is needed, in particular familythemed and young alumni engagement. Top Underlying Beliefs and Assumptions We can achiee our goals assuming That we broaden, deepen, strengthen, diersify and measure engagement That we connect with and understand the reasons that alumni do and do not engage with Duke *An engaged alum is defined as an indiidual who has participated in any one or combination of the programs listed underneath initial state. Target State 6/30/17 XX% of alumni are engaged Metrics are in place and clearly defined to measure/track engagement in its many iterations (broader, deeper, stronger and more dierse) Increased awareness among alumni about the arious opportunities to engage with Duke 2.0 Versions deeloped for programs that were identified as needing to be reamped Resource allocation assessment complete and determined on a per engaged alum basis Net Promoter Score implemented Plan deeloped to address unengaged alumni Anecdotal peer reiew complete and benchmarks set to demonstrate improements Engagement Challenge results analyzed and plan deeloped to address major issues

Agenda Friday, Noember 11 th 8:30am-11:15am 9:30-11:15am 10:00-11:15am 11:30am-1:15pm 1:15-1:30pm 1:30-2:00pm 2:00-3:15pm 3:15-3:45pm 3:45-4:00pm 4:00-5:00pm 5:00pm 7:00-9:30pm 7:00-9:30pm New Board Member Orientation Awards & Recognition Committee Diersity Task Force Meetings Lunch The Year Ahead Break Alumni Center Status and Network Update Volunteer Leadership Re-imagined Past, Present and FUTURE of Volunteer Engagement Break Breakout Sessions Dinner DEMAN Keynote and Reception (optional) Duke s. Marist Men s Basketball Game (optional) 24

Agenda Saturday, Noember 12 th 7:30-8:15am 8:15-8:30am 8:30-9:45am 9:45-10:00am 10:00-10:15am 10:15-10:45am 10:45-11:15am 11:15-11:30am 11:30am-12:00pm 12:00-12:30pm 12:30-1:30pm 1:30-5:00pm 5:00-6:00pm 5:30pm 7:00pm Breakfast 600 Seconds of Education The importance of a brand Action Plan Deelopment; the Future of Volunteer Engagement Break Is it oer yet? Duke and the 2016 Election Looking ahead (Winter Meeting) Looking ahead (Spring Meeting) Break and Trael to Lunch and Closing Actiity What if we could? Wrap up Actiity Lunch Tour of West Union Building (optional) Free Time DEMAN Wrap-up Party (optional) Duke s. Grand Canyon Men s Basketball Game (optional) Nasher Gala honoring President Brodhead (optional) 25

Key Uniersity Priorities Duke Alumni Network DKU eolution/undergraduate degree Completion of new construction projects West Union, Library, Chapel, Abele Quad Arts Building Student Health & Wellness Center Athletics Complex & 751 Parking Garage Alumni Center Central Campus/Dorms Uniersity Strategic Plan Completion of Duke Forward STEM New President on July 1 st, 2017 26

Macro Issues NCAA changes Sexual assault changes at federal leel Federal funding for research Financial aid Future of higher education (alue proposition, MOOC s, etc) Legislation (HB2, endowments, etc) 27

Committee Oeriews Awards and Recognition Committee Diersity and Inclusion Task Force Nominating Committee 28

Awards Committee Action Plan 2016-17 Statement of Purpose To engage and connect alumni with Duke and each other and to celebrate their serice to Duke and the world. Initial State 6/30/16 Key Strategic Initiaties Target State 6/30/17 Process for identifying candidates further enhanced and improed Awards ceremony lunch to kick off the Volunteer Leadership Conference during Homecoming weekend a huge success Annual calendar for the awards process reised to facilitate comparisons of candidates nominated (ie: reiewed Distinguished Alumni nominee carryoers at fall committee meeting and allowed more time for DAA and Uniersity-wide staff to cull the lists to the most qualified candidates) Engaged DAA and Uniersitywide staff more in the nomination and selection process Celebrate the serice of Duke alums to the Uniersity and their communities through the Foreer Duke, C.A. Duke, Beyond Duke and Distinguished Alumni awards Work with Director of Volunteer Engagement to determine ways for regional olunteer leaders to recognize olunteers and programs Reiew and recommend other means of DAA recognition of alumni in addition to formal awards. In particular, focus on recognizing outstanding olunteers and programs in the regions Further efforts to expand the pool of potential award winners through outreach to alums and Uniersitywide staff, particularly through DAA regional groups, affinity groups and the DAA Board, as well as with the assistance of the Director of Graduate and Professional Schools Engagement Top Underlying Beliefs and Assumptions We can achiee our goals assuming The committee receies input on worthy candidates to receie DAA awards The committee receies candidates from all schools for all awards that represent a dierse population of the alumni body Extraordinary cohort of highly desering winners selected for 2017 DAA awards Consistent guidelines, criteria and descriptions are in place for all awards on Duke websites and in written materials Detailed strategy deeloped to get DAA regional groups and affinity groups inoled in identifying candidates for awards Paths in place to recognize regional olunteers and programs and to publicize their success Unique and exciting ways sourced to award and showcase winners while celebrating what it means to be Foreer Duke (especially for Beyond Duke winners who may not be able to attend a formal awards ceremony) Strategies identified to utilize award winners as speakers, regional leaders and DAA spokespeople at large 29

Diersity and Inclusion Task Force Action Plan 2016-17 Statement of Purpose To engage and connect the entire range of dierse alumni with Duke, and encourage/support actiity of Affinity Groups. Initial State 6/30/16 Following a FY16 audit there are 15 actie affinity groups operating on campus and in the regions with coordination and support from DAA Campus Engagement and Regional teams Affinity groups are diided into two categories, recognized and identity, with differing leels of olunteer responsibility and DAA support. The most actie affinity groups are identity groups - DBA, DUHLAA, Duke LGBTQ Network, Women s Forum, and DEMAN. 20 regional identity group chapters were launched in FY16 Tracking metrics on identity group annual expenses and registration numbers Informal process for nominating and placing identity group representaties onto DAA regional boards Informal process for creating and maintaining new recognized groups Informal co-branding of affinity group eents Key Strategic Initiaties Maintain on-going dialogue with identity groups to inform DAA s direction and programming Create a deeper pool of qualified nominees to fill olunteer roles, regional boards, DAA Board and Uniersity-wide olunteer boards Increase membership Define affinity group olunteer roles and responsibilities Strengthen the DAA s all-call programming through diersity of identity, opinion, passions, focus, background, experiences, etc. Launch and maintain actie regional identity group chapters in all Tier 1 regions with local DAA regional board support Top Underlying Beliefs and Assumptions We can achiee our goals assuming Both DAA and Affinity Groups can articulate benefits of diersity The committee has significant input from Affinity Group leaders Affinity leadership has the full support of the DAA Target State 6/30/17 Intentional diersification of DAA allcall programs taking place on campus and in the regions Affinity group leaders sere as energized and informed members of DAA regional boards and assist them in deepening affinity-specific engagement in the regions. Best practices are shared between regions. Pipeline of dierse leaders for Duke boards and programs has been established. Each affinity group representatie to DAA regional boards has a programming committee and each national affinity board has a Chair- Elect Identity group engagement metrics tracked annually in more depth (registered s. attended, post-eent sureys) and measurable goals deeloped for future engagement oer 5 year time frame Consistent effectie communication between affinity groups and the DAA in the regions and on-campus Formal application and launch process implemented for new recognized and online-only groups using DAA Network resources 30 Asian American Alumni Association established

Nominating Committee Action Plan 2016-17 Statement of Purpose To engage and connect alumni with Duke and each other and to celebrate their serice to Duke and the world. Initial State 6/30/16 Key Strategic Initiaties Target State 6/30/17 New Bylaws approed by Board changing Board composition and increasing at-large seats Transition period with graduate and professional representaties and selection process Working to identify Board nominees earlier in the year Opportunity to formalize deelopment plans for top nominees and carryoers Implementation of Bylaw changes to reflect OneDuke ision and Board composition Actiely engage with graduate and Professional school to deepen and enlarge pool of board candidates to balance representations Selection of next President-elect of the DAA by February Board Meeting Work with Board leadership to implement closer relationship and improed process with sub-committee on Trusteeship to identify future alumni representaties to the Board of Trustees DAA Board will continue to make progress to fulfill Bylaw objecties, meet diersity goals and look like our alumni body today and tomorrow New President-elect will be identified and approed First pool of alumni nominees to BOT deeloped and proposed to SCOT Establishment of Council of Presidents to facilitate communication between DAA board and school alumni boards Top Underlying Beliefs and Assumptions We can achiee our goals assuming We will identify and deelop pool of graduate and professional school Board members 31

Duke Alumni Affairs 32

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Created in FY16 To be Created in FY17 Organizational Chart September 2016 Sterly Wilder Assoc VP Angela Karl Administratie Asst. Carla Peraza Staff Asst. To be Created in FY18 Leadership Team Scott Greenwood Chief Operating Officer Brett Walters Sr. Director, Digital Engagement Joseph Sorensen Web Deeloper, Digital Engagement Natalie Nobles Art Director, Digital Engagement Camille Mauban Designer, Digital Engagement NEW Manager, Online Network Community Jeremy Houser Staff Specialist, Digital Beth Ray-Schroeder Director, Alumni Trael Michael Penn Sr. Director, Communications & Marketing Christina Holder Asst. Director, Communications POSTED Asst. Director, Programs & Eents Jennifer Torres Business Manager Claudia Attarian Manager, Alumni Serices Anika Young, Coordinator, Alumni Serices Tom Neels Staff Specialist, Alumni Serices Victoria George Staff Specialist, Alumni Tra/Educ Beerly Harris Sr. Director, Strategic Business Analytics NEW Director, Business Deelopment Clarybel Peguero Sr. Director, Volunteer Programs Angela Eberts Director, Duke Futures REQUESTED Coordinator, Duke Futures OPEN Coordinator Sharon Elliott Coordinator Dee Dee Brooks Staff Specialist Lisa Dilts Sr. Director, Reunions & Special Eents Liz Young Coordinator NEW Coordinator for Regional Eents NEW Staff Specialist R&SE FY18 Director of Global Engagement and Admin Support for Alumni Center Nicole Kempton Sr. Director, Grad/ Prof Sch Alumni Rel Jennifer Chambers Sr. Director, Alumni Education POSTED Asst. Director, Alumni Education Inga Peterson Asst. VP, Campus Engagement Sara Steens Staff Assistant, Campus Engagement Willie Green Sr. Director, Campus Engagement Sarah Baker Asst. Director, Campus Engagement Erin Brown Ubben Fellow for Student Programs Chris O Neill Sr. Director, Regional Engagement OPEN Sr. Dir., Regional Engagement Nicole Silanic Asst. Dir., Regional Engagement NEW Duke NY Mark Wienants Operations Coord., Regional Engagement Victoria Bright Sr. Coord., Alumnae Prog, Regional Eng. Daid Lindquist Asst. VP, Regional Engagement Ann-Louise Aguiar Sr. Dir., Regional Engagement Jen Snook Asst. Dir., Regional Engagement NEW Duke DC Lottie Gan Operations Coord., Regional Engagement Betty Irin Staff Specialist, Regional Engagement Carole LeVine Sr. Director, Alumni Admissions REQUESTED Coordinator, Alumni Admissions Charlotte Timberlake Staff Asst, Alumni Admissions Robert Bliwise Asst. VP & Editor, Duke Magazine Adrienne Martin Managing Editor Scott Huler Sr. Writer Lucas Hubbard Staff Writer Delecia Hatcher Staff Asst. 34

Strategic Plan: Big Ideas 1. Build an agile and dynamic Alumni Network platform 2. Establish a consistent, inclusie, and Powerful Regional Presence 3. Strengthen our Inestment in Education--the Concept of Foreer Learning 4. Deepen Alumni Engagement with Students and With One Another 5. Create a Signature Campus Home for Duke Alumni and Visitors

Summary Hae Fun Work Hard Be On Time Be Foreer Duke 36