Humanism s Essential Role in Healthcare Reform

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Humanism s Essential Role in Healthcare Reform Jordan J. Cohen, M.D. Professor of Medicine and Public Health George Washington University 1 st Annual Humanism in Medicine Grand Rounds Florida State University College of Medicine March 22, 2012

Summary of today s thesis Healthcare reform is inevitable - with or without ACA The reforms required are fundamental, system-wide transformations The needed transformations entail major paradigm shifts for doctors Result: doctors will have myriad opportunities for unprofessional behavior To maintain trust, doctors must adhere to the tenets of professionalism Sustaining professionalism s ethical tenets (esp. now and in the future! ) requires a deeply rooted predisposition to humanism

Healthcare Reform s Inevitability Moral (and economic) imperative to expand health insurance Unsustainable cost escalation Unacceptably poor value (quality cost) for the dollars spent Overuse, underuse and misuse of healthcare resources Unconscionable disparities in health and healthcare

Transformations Required for True Healthcare Reform Expanded access through universal insurance Important caveats Millions will remain uninsured Vulnerable populations will remain at (?increased) risk Geographic maldistribution will not be solved

Transformations Required for True Healthcare Reform Cost containment Replace fee-for-service with bundled or capitated payments Minimize overuse Shared savings arrangements Provide guidance for comparative effectiveness Aggregate providers Team-based care Patient-centered home Integrated delivery systems Accountable Care Organization

Transformations Required for True Healthcare Reform Accountability for costs and outcomes Measured performance esp. Patient satisfaction Public reporting Hospital Compare Guidelines e.g., Comparative effectiveness

Definition of Professionalism Professionalism comprises the behaviors required of individual physicians in fulfilling the profession s compact with society i.e., behaviors required to meet public expectations Healthcare reform is redefining public expectations of physicians and, hence, requires a re-examination of professionalism

Traditional Principles Undergirding Professionalism Primacy of patient welfare (Hippocrates) Patient autonomy (The Enlightenment)

ABIM Foundation ACP Foundation European Federation of Internal Medicine Charter on Medical Professionalism Ann Int Med 2002; 136:243-6

Principles of Professionalism for the 21st Century Primacy of patient welfare Patient autonomy Social justice

Charter on Medical Professionalism: Ten Categories of Responsibilities 1. Professional Competence 2. Honesty with Patients 3. Patient Confidentiality 4. Maintaining Appropriate Relations with Patients 5. Scientific Knowledge 6. Professional Responsibilities 7. Maintaining Trust by Managing Conflicts of Interest 8. Improving Quality of Care 9. Improving Access to Care 10. Just Distribution of Resources

New Expectations for Doctors Trigger Several Fundamental Paradigm Shifts Autonomy Doctor decides Paternalistic Individual needs Profligate Captain of the team Self employed Fee for each service Accountability Shared decision making Patient-centered Societal needs Parsimonious Teammate System employee Pay for performance

The overarching challenge Fulfilling these new expectations without abandoning a commitment to professionalism

Some of the Added Challenges to Professionalism Upholding the primacy of patients interest Avoiding underuse of needed services Maintaining confidentiality, esp. with health IT Managing conflicts of interest e.g., Clinical judgments at variance with employer standards Caring for vulnerable populations Interprofessional relationships Optimal team-based care requires a significant culture change Improving the quality of healthcare Embracing accountability Enhancing patient satisfaction

So, where does humanism come in?

Professionalism is a way of acting It comprises a set of observable behaviors It can be measured and evaluated, which is a good thing But, it can also be skin deep

Humanism is a way of being It comprises a set of deep-seated personal convictions about one s obligations to others, especially others in need Humanism can not be easily measured (duty, integrity, altruism, compassion, empathy, caring) Humanistic physicians are intuitively and strongly motivated to adhere to the traditional virtues and expectations of their calling

Humanism s Essential Role in Healthcare Reform Humanism provides the passion needed to sustain one s commitment to professionalism Humanistic physicians are best positioned to fulfill society's expectations despite the many new (and old!) temptations to do otherwise Hence, bolstering humanism is a first-order priority for sustaining professionalism while enduring the transformations inherent in healthcare reform

How Can Educators Promote the Humanism/Professionalism Link? 1. Adopt appropriate admission criteria 2. Establish explicit learning objectives 3. Articulate institutional expectations 4. Formal curriculum: cognitive rationale for adhering to the precepts of professionalism 5. Informal curriculum: model behaviors emblematic of professionalism 6. Nurture, recognize and reward humanism

Enter the Arnold P. Gold Foundation for Humanism in Medicine White Coat Ceremony Student Clinician's Ceremony Humanism Awards Traveling Fellows Professorships Essay Contest Faculty & Student Projects Annual Lecture at AAMC Symposia Ethics Night Gold Humanism Honor Society

Gold Humanism Honor Society Objective: To honor senior medical students, residents, and faculty as exemplars of humanistic patient care Mission: Vision: To reinforce humanistic attributes and thereby help to institutionalize the values of professionalism To create a cadre of institutional change agents who will advance and perpetuate a culture of caring

Summary Professionalism and humanism are best considered not as separate attributes of a good doctor, but rather as intimately linked components of the virtuous physician Without a solid foundation of humanism to animate it, professionalism is overly dependent on good intentions and has little chance to prevail under the intense lure of self-interest rife in current, let alone future medical practice Bolstering humanism among students, residents and faculty is a core responsibility of medical educators