ADDENDUM SOUTHWEST SKILL CENTER TRAINING PROGRAMS

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ADDENDUM 2017-2018 SOUTHWEST SKILL CENTER TRAINING PROGRAMS The SouthWest Skill Center offers a variety of programs in healthcare to help you build skills for the career of your dreams. These hands-on programs are designed to take you directly from the classroom to the workplace, in a short amount of time. Flexible scheduling, affordable tuition and frequent start dates make it convenient to complete your program of choice. SOUTHWEST SKILL CENTER - 3000 North Dysart Road, Avondale, AZ HEALTH CARE Emergency Medical Technology Emergency Medical Technology (EMT) Certificate Program Emergency Medical Services and Fire Preparatory Academy Certificate Program Medical Assistant Medical Assistant Certificate Program Medical Billing and Coding Medical Billing and Coding Certificate Program Medical Interpreter Spanish Medical Interpreter Spanish Certificate Program SWSC Addendum 2017-2018 + Indicates course has prerequisites and/or co-requisites

H E A L T H C A R E Certificate of Competency To apply for graduation, students must earn a passing grade and complete the clock hours required in all courses in the program. Division: Program Manager: Emergency Medical Technology and Fire Science Christopher Black Certificate of Competency in Emergency Medical Technology (EMT) Certificate Program (Code 1300N; 208 ; 12 hours per week) The Emergency Medical Technology (EMT) Program includes techniques of emergency care, stabilization, and immobilization of a victim s illness and injuries. Recognition and documentation of signs and symptoms of illness and injury, intervention, and evaluation of the intervention are integrated into the program. Techniques for assessment, administration of oxygen use of specific immobilization devices, and preparation for transportation are other areas of the program. As an Emergency Medical Technology (EMT) student at the SWSC, you will be challenged daily in class as you learn the crucial skills needed to perform in emergency medicine. The EMT program will take students with minimal to zero medical knowledge and in 20 weeks have them trained and prepared to assist people in their most critical time of need. EMT s are trained to handle events such as heart attacks, strokes, internal bleeding, diabetic problems, and trauma patients. The Emergency Medical Technology (EMT) Program is the first step toward a career in Emergency Medical Services. The techniques taught in the program are in accordance with the state and national curriculum. Successful completion of this program will make students eligible to sit for the National Registry of EMT s certification examination in order to gain state certification. Reading Assessment Required Courses EMC101 CPR/Basic Cardiac Life Support 8 EMC102 Emergency Medical Responder 40 EMC104 Basic Emergency Medical Technology 160 Total Program Hours: 208 Certificate of Competency in Emergency Medical Services and Fire Preparatory Academy Certificate Program (Code 1302N; 300 ; 24 hours per week) (Code 1304N; 300 ; 12 hours per week) This program prepares students for the fire academy. Upon successful completion of the program students will be eligible to sit for the EMT national certification examination and the certification examination for hazardous material awareness and hazardous materials first responder operations. The program covers introduction to the fire service, wellness and fitness, emergency medical care, and hazardous materials. Reading Assessment SWSC Addendum 2017-2018 + Indicates course has prerequisites and/or co-requisites

Required Courses EMC108 Ems & Fire Prep Academy 300 Total Program Hours: 300 Division: Program Manager: Medical Assistant and Medical Billing and Coding Janeen Berberian Certificate of Competency in Medical Assistant Certificate Program* (Code 1800; 830 ; 32 hours per week) A medical assistant is an integral member of the health care delivery team, qualified by education and experience to work in the administrative office, examining room, and physician office laboratory. The Medical Assistant, also a liaison between the doctor and patient, is of vital importance to the success of the medical practice. Employment is found in physician offices, clinics, and other healthcare settings. Upon completion of the program, students are eligible to register and sit for a national certification test. High School Diploma or GED Reading and Math Assessment Level 1 Fingerprint Clearance Card Pass on Supplemental Background Check Required Courses MDC100 Medical Assisting Fundamentals 105 MDC102 Medical Assisting Front Office 215 MDC110 Medical Assisting Back Office I 188 MDC120 Medical Assisting Back Office II 162 MDC130 Medical Assisting Externship 160 Total Program Hours: 830 Certificate of Competency in Medical Billing and Coding Certificate Program* (Code 1850; 805 ; 20 hours per week) This program trains students to process medical claims and payment for services in healthcare settings. A medical biller and coder is someone who can work independently, is detail oriented, can interpret reimbursement guidelines and regulations, and has good computer skills. These professionals assign specific codes for diagnosis and procedures performed on a patient and documented in the patient s health record. They code symptoms, diseases, operations, and treatments according to national classification systems. Upon completion of the coding classes, students are eligible to register and sit for the national Certified Professional Coder (CPC) exam through the AAPC. High School Diploma or GED Reading and Math Assessment Level I Finger Print Clearance Card SWSC Addendum 2017-2018 + Indicates course has prerequisites and/or co-requisites

Required Courses MBC100 Fundamental of Medical Billing & Coding 324 MBC110 Medical Billing 110 MBC120 Medical Coding 296 MBC130 Examination Review 45 MBC140 Computers in Medical Billing & Coding 30 Total Program Hours: 805 Division: Program Manager: Spanish Medical Interpreter Karee Peigne Certificate of Competency in Medical Interpreter Spanish Certificate Program (Code 1900N; 170 ; 6 hours per week; Saturday days or M/W evenings) (Code 1902N; 170 ; 12 hours per week; M/T/W/R evenings) The Medical Interpreter Program - Spanish is a 170-hour introduction to medical interpreting including a forty-hour externship. Bilingual persons who would like to interpret or pursue a bilingual career in a health care setting can gain skills necessary to interpret in a manner consistent with national standards of practice for interpreters. Interpreting is a value-added skill for bilingual health care workers. Interpreter training is required to apply to the Certification Commission for Healthcare Interpreters for national certification. Learn about medical vocabulary in English and Spanish, body systems, legal issues, ethics, standards of practice, cultural awareness, and more. Emphasis is placed on practicing interpretation in consecutive and sight translation modes. According to the National Council on Interpreting in Health Care, an interpreter renders a message orally into another language while abiding by a code of professional ethics (The Terminology of Health Care Interpreting: A Glossary of Terms, 2012). Students who successfully complete the Spanish Medical Interpreter Program will be able to interpret or pursue a bilingual job in a health care setting and gain skills to interpret in a manner consistent with national standards of practice for interpreters in health care. Reading Assessment Spanish/English Assessment (Written and Oral) Level 1 Fingerprint Clearance Card Pass on Supplemental Background Check Medical Required Courses MIC101 Fundamentals of Healthcare Interpreting 65 MIC103 Medical and Clinical Development 65 MIC105 Medical Interpreter: Professional Externship 40 Total Program Hours: 170 SWSC Addendum 2017-2018 + Indicates course has prerequisites and/or co-requisites

SOUTHWEST SKILL CENTER C O U RS E L I S T I N G EMERGENCY MEDICAL TECHNOLOGY (EMC) EMC101 8 CPR/Basic Cardiac Life Support Designed to train students in the skills of cardiopulmonary resuscitation to include mouth-to-mouth, mouth-to-mask, and cardiac compression, stabilization of adult, infant, and child victims with airway obstruction, respiratory, and cardiac arrest. Prerequisites: None. EMC102 40 Emergency Medical Responder A comprehensive course to train a lay person to provide care for patients suffering sudden illness or injury. For members of law enforcement agencies, industry, and the private sector. Prerequisites: None. EMC104 160 Basic Emergency Medical Technology Techniques of emergency medical care in accordance with national and state curriculum. Study of the human body, patient assessment, treatment of medically or traumatically compromised patients, special hazards, and medical operations. IV monitoring, Sudden Infant Death Syndrome (SIDS), patient-assisted medication administration, automated external defibrillator, and blood-glucose monitoring. Includes participation in simulated clinical events. Prerequisites: Reading assessment and completing admission packet. EMC108 300 EMS & Fire Prep Academy This course is designed specifically for individuals seeking a career in the fire-medical service and addresses foundational emergency medical technology, hazardous materials, and firefighting content material; as well as meeting two of the prerequisites for the Fire Department Operations course also known as the Fire Academy (FSC102); these two prerequisites are EMT (EMT/FSC 104) and Hazardous Materials (FSC 105). Upon successful completion of the course the participant will be eligible to sit for the EMT and Haz-Mat certification examinations. The course meets current USDOT national standard education guidelines for Emergency Medical Technician. Course teaches techniques of emergency medical care in accordance with national and state curriculum. Study of the human body, patient assessment, treatment of medically or traumatically compromised patients, special hazards, and medical operations, IV monitoring, patient-assisted medication administration, automated external defibrillators (AEDs), and blood-glucose monitoring. The course meets the current Hazardous Materials First Responder certification requirements for the Arizona Center for Fire Service Excellence. The course will cover basic methods of recognition and identification based upon the chemical and physical properties of hazardous materials; basic safety procedures when utilizing specific types of protective clothing and equipment; basic tactical information relating to scene management. Confined space operations in accordance with the National Fire Protection Agency. Prerequisite: None. MEDICAL ASSISTANT (MDC) MDC100 105 Medical Assisting Fundamentals Overview of current health care professions Health care delivery systems, third party payers, and facility ownership. Health organization structure, patient rights and quality care. Health care and life values. Definition and importance of values, ethics, and essential behaviors in the workplace. Occupational Safety and Health Administration (OSHA) standard precautions and facility safety. Basic communication skills which facilitate teamwork in the health care setting. Focus on development of personal communication skills and an understanding of how effective communication skills promote teamwork. Focus on intercultural communication strategies. Medical terminology used in health care, with special care populations and in special services. Body systems approach to terms related to structures, functions, diseases, procedures, and diagnostic tests. Building and analyzing terms using word parts. Medical abbreviations and symbols and term spelling. Prerequisite: None. SWSC Addendum 2017-2018 1

MDC102 215 Medical Assisting Front Office Application of basic pathophysiology and psychology of body systems as they relate to an entry-level health care professional`s role. Principles and procedures for front office administrative skills. Application of insurance, coding and billing. Introduction to the electronic health record in the physician`s office. Principles and procedures in using an office automated computerized system for entering patient information and tracking patient billing. Health Insurance Portability and Accountability Act (HIPAA) regulations, and security measures for electronic health records (EHR). Prerequisites: MDC100. MDC110 188 Medical Assisting Back Office I Fundamentals of microbial control. Methods of identification and response to emergencies in a medical office. Basic Point of Care testing in a clinical setting. Specimen collection and handling. Practice of basic phlebotomy and application of fundamental phlebotomy techniques in a clinical laboratory setting or health care environment. Compliance with Occupational Safety and Health Administration (OSHA), the United States Centers for Disease Control and Prevention (CDC), and Clinical Laboratory Improvement Amendments (CLIA). Prerequisites: MDC102. MDC120 162 Medical Assisting Back Office II Principles and procedures for administering medications. Principles, procedures, and methods of assisting clinicians with physical examinations, procedures, treatments, and minor surgical procedures in specialty medical offices. Entry-level training to professionally perform, process, and explain the electrocardiogram. Compliance with Occupational Safety and Health Administration (OSHA), the United States Centers for Disease Control and Prevention (CDC), and Clinical Laboratory Improvement Amendments (CLIA). Prerequisites: MDC110. MDC130 160 Medical Assisting Externship Practicum in administrative and clinical medical assisting. Application of administrative duties and clinical skills, procedures, and knowledge derived from medical assisting courses. Prerequisites: MDC120. MEDICAL BILLING AND CODING (MBC) MBC100 324 Fundamentals of Medical Billing & Coding Fundamentals in health care delivery, including career and labor market information, medical law and patient s rights, as well as health care worker responsibilities. Personal wellness covers nutrition, stress management, and exercise. Occupational Safety and Health Administration (OSHA) standards and facility safety. Communication skills focus on teamwork in the health care setting, personal communication skills, and intercultural communication strategies. Medical Terminology for health care workers uses a body systems approach to terms relating to structure and function. Medical terms are analyzed and built based on term parts, such as root words, suffixes, and prefixes; abbreviations are included. Clinical pathophysiology includes causes of disease and the impact on the human body. Diagnosis and treatment of diseases covers procedures and diagnostic tests. Pharmacology for allied health professionals covers chemical, generic, and trade or brand names of drugs. Routes of administration, regulations, classifications and categories of schedule drugs are covered, as well as abbreviations and symbols used in relation to drug administration and prescriptions. Prerequisite: None. MBC110 110 Medical Billing The introduction to medical billing and reimbursement focuses on an overview of the medical billing profession. Claims processing and billing guidelines are covered. Study of the major third-party payers, military carriers, as well as Medicare and Medicaid focuses on correct billing practices. Included are types of coverage offered, eligibility, and reimbursement methodologies. Actual medical claims processing with accuracy is learned for patients in the non-hospital setting. Management of claims to ensure confidentiality, data retention, and successful payment for services. Prerequisites: MBC100 MBC120 - Medical Coding ICD-10 diagnostic coding using the International Classification of Diseases, 10th Revision, Clinical Modification. Use of appropriate guidelines and federal, state, and local compliance standards for coding diagnoses. Application of diagnostic codes for outpatient and ambulatory coding assignment. Introduction to Current Procedural Terminology (CPT) from both facility and physician perspectives. General content, coding guidelines, and the role in healthcare reimbursement are covered. Coding of basic medical and surgical services including the use of modifiers. In-depth exposure of Current Procedural Terminology (CPT) coding, reimbursement trends, guidelines, and coding from physician documentation. Application of current evaluation and management documentation guidelines. Emphasis on SWSC Addendum 2017-2018 2

surgical and diagnostic procedures. Appropriate assignment of CPT and Healthcare Common Procedural Coding System (HCPCS). Prerequisites: MBC100 MBC120 296 Medical Coding ICD-10 diagnostic coding using the International Classification of Diseases, 10th Revision, Clinical Modification. Use of appropriate guidelines and federal, state, and local compliance standards for coding diagnoses. Application of diagnostic codes for outpatient and ambulatory coding assignment. Introduction to Current Procedural Terminology (CPT) from both facility and physician perspectives. General content, coding guidelines, and the role in healthcare reimbursement are covered. Coding of basic medical and surgical services including the use of modifiers. In-depth exposure of Current Procedural Terminology (CPT) coding, reimbursement trends, guidelines, and coding from physician documentation. Application of current evaluation and management documentation guidelines. Emphasis on surgical and diagnostic procedures. Appropriate assignment of CPT and Healthcare Common Procedural Coding System (HCPCS). Prerequisites: MBC100 MBC130 45 Examination Review Extensive, hands-on coding that prepares the student to register and sit for the national CPC (Certified Professional Coder) exam offered through the American Academy of Professional Coders (AAPC) to obtain certification for a medical coding career in an outpatient facility. Review of fundamental coding skills for an outpatient setting and knowledge and expertise in reviewing and assigning the correct ICD-10-CM, CPT, and HCPCS codes. Test taking techniques are included to optimize examination preparation. Timed practice exams are included in this course to simulate the actual CPC examination. The outcome will help the student determine his or her readiness for the national certification exam. Prerequisites: MBC100 and MBC120 MBC140 30 Computers in Medical Billing & Coding Health record documentation for allied health professionals is an introduction to computer applications in health care settings. Students will use a simulation of an electronic health record (EHR) for billing, coding entry, and patient accounts. A basic review of federal, state, and organizational documentation guidelines is included, as well as legal and ethical issues applicable to health information documentation and coding practices. Prerequisites: MBC100, MBC110, MBC120, and MBC130. MEDICAL INTERPRETER PROGRAM - SPANISH (MIC) MIC101 65 Fundamentals of Healthcare Interpreting This course introduces the field of interpreting, interpretation models, cognitive processes associated with interpretation, professional ethical standards, employment opportunities, bilingual customer service, and working conditions. Topics include pronunciation, medical vocabulary, resources, legal issues, code of ethics, standards of practice, certification, interpreter assessments/qualifications, and protocol associated with various settings. Upon completion, students should be able to interpret English/Spanish and Spanish/English simulated health care encounters, explain how to prepare for and manage an interpreted encounter, and apply ethical standards to a variety of working situations. Prerequisites: None. MIC103 65 Medical and Clinical Development Basic anatomy and physiology, medical terminology in Spanish & English for health care settings. Emphasis on pronunciation of commonly used medical abbreviations for medical specialists and branches of medicine. Students will analyze, define and correctly spell medical terms and abbreviations. Systems to be covered are: cardiovascular, respiratory, digestive, musculoskeletal, genitourinary, endocrine, immune, and nervous. Common test procedures for each system, cancer and first response interpretation roles will also be covered. Students also participate in activities to prepare for externships, including a review of professional conduct, dress code, bilingual customer service and downtime activities. Prerequisites: MIC101 (within three years). MIC105 40 Medical Interpreter: Professional Externship Practical training and application of healthcare interpreting under direct supervision of clinical or hospital preceptor. Students may train with staff interpreters or dual-role interpreters. Documentation of daily interpreter logs and a satisfactory evaluation is required to successfully complete the externship. Students must meet the clinical facilities requirements prior to beginning. SWSC Addendum 2017-2018 3

Externship hours will vary and students are expected to travel and have reliable transportation. Prerequisites: MIC101 and MIC103 (within three years). SWSC Addendum 2017-2018 4