CJR Final Rule: Policy Changes and Strategies for Bundled Payment Success

Similar documents
Maximizing Success in a Bundled Payment Environment

The Pain or the Gain?

Making CJR Work for You. A Roadmap for Successful Implementation of Medicare Bundles

4/9/2016. The changing health care market THE CHANGING HEALTH CARE MARKET. CPAs & ADVISORS

Comprehensive Care for Joint Replacement (CJR) Readiness Kit

CPAs & ADVISORS. experience support // ADVANCED PAYMENT MODELS: CJR

MEDICARE COMPREHENSIVE CARE FOR JOINT REPLACEMENT MODEL (CCJR) Preparing for Risk-Based Outcomes of Bundled Care 8/12/2015.

Questions and Answers on the CMS Comprehensive Care for Joint Replacement Model

Advancing Care Coordination Proposed Rule

Episode Payment Models Final Rule & Analysis

Redesigning Post-Acute Care: Value Based Payment Models

HOSPITALS & HEALTH SYSTEMS: DATA-DRIVEN STRATEGY FOR BUNDLED PAYMENT SUCCESS 4/19/2016. April 20, 2016

PREPARING FOR RISK-BASED OUTCOMES OF BUNDLED CARE

Summary and Analysis of CMS Proposed and Final Rules versus AAOS Comments: Comprehensive Care for Joint Replacement Model (CJR)

Our comments focus on the following provisions of the Proposed Rule:

Episode Payment Models:

Comparison of Bundled Payment Models. Model 1 Model 2 Model 3 Model 4. hospitals, physicians, and post-acute care where

Comprehensive Care for Joint Replacement (CJR): Understanding the CMS Mandatory TJR Bundling Webinar

Data-Driven Strategy for New Payment Models. Objectives. Common Acronyms

Alternative Payment Models: Trends and Tactics for Success

Quality Provisions in the EPM Proposed Rule. Matt Baker Scott Wetzel

Surgical Directions

4/26/2016. The future is not what it used to be. Driving Transformation for Comprehensive Care for Joint Replacement (CJR) Understand Redesign Align

Quality, Cost and Business Intelligence in Healthcare

Quality Provisions in the EPM Final Rule. Matt Baker Scott Wetzel

Distribution of Post-Acute Care under CJR Model of Lower Extremity Joint Replacements for MS-DRG 470

Post-Acute Care Networks: How to Succeed and Why Many Fail to Deliver JULY 18, 2016

Post-Acute Care Networks: How to Succeed and Why Many Fail to Deliver JULY 18, 2016

Succeeding in Value-Based Care CareConnect Journey

PAYMENT INNOVATION: Real Examples of Client Implementation. Craig Tolbert & Michael Wolford

Bundled Payments KEY CAPABILITIES. for working with the Comprehensive Care for Joint Replacement (CJR) model

Post-Acute Care. December 6, 2017 Webinar Louise Bryde and Doug Johnson

Structuring Comprehensive Care for Joint Replacements Collaborator Agreements

MIPS, MACRA, & CJR: Medicare Payment Transformation. Presenter: Thomas Barber, M.D. May 31, 2016

MEDICARE UPDATES: VBP, SNF QRP, BUNDLING

Learning Objectives. CMS Plans to Transform Healthcare. Leveraging CDI to Improve Performance Under Alternative Payment Model (APM) Methodology

Physician Performance Analytics: A Key to Cost Savings

Bundled Payments to Align Providers and Increase Value to Patients

agenda Speaker Introductions Audience Poll Understanding Bundled Payments Importance of Physician Alignment Best Practices for Physician Engagement

How to Make CJR a Success Negotiating Gainsharing Agreements. Friday, April 29, 2016

Medicare, Managed Care & Emerging Trends

The President s and Other Bipartisan Proposals to Reform Medicare: Post-Acute Care (PAC) Reform. Summary

Bundled Payments. AMGA September 25, 2013 AGENDA. Who Are We. Our Business Challenge. Episode Process. Experience

The New World of Value Driven Cardiac Care

The Center for Medicare & Medicaid Innovations: Programs & Initiatives

Bundled Payment Primer

The Challenges and Opportunities in Using Data Bundled Payment, Care Improvement

Partners in the Continuum of Care: Hospitals and Post-Acute Care Providers

What 2017 Holds for Medicare Value-Based Transformation: Finalization of the Advancing Care Coordination Rule and Much More

Emerging Issues in Post Acute Care Trends

MCOs Revealed: Strategies for Building Strong Hospital & Referral Relationships

HIGHLIGHTS OF THE FINAL COMPREHENSIVE CARE FOR JOINT REPLACEMENT PAYMENT MODEL RULE

Furthering the agency s stated intention to pay for value over volume,

Value Based Care: Trends for Boston Chicago Houston Los Angeles Miami San Francisco Washington, DC

Patient Selection, Optimization and Disposition: Tools for Success in Orthopedic Bundles

Swapping, Kickbacks, Fair Market Value: Risks for a Post-Acute Provider

CJR: Does Your Agency Have the Innovative Strategies to Deliver on Expectations?

Summary of U.S. Senate Finance Committee Health Reform Bill

Euclid Hospital CMS BPCI Episode

3/16/2016. Swapping, Kickbacks, Fair Market Value: Risks for a Post-Acute Provider. AKS designed to prevent improper referrals, which can lead to:

Objectives. Assisted Living. O 2 : Opportunities & Outcomes in Assisted Living. Presented by: Chief Clinical Officer

Final Rule Summary. Medicare Skilled Nursing Facility Prospective Payment System Fiscal Year 2017

Medicare Spending and Rehospitalization for Chronically Ill Medicare Beneficiaries: Home Health Use Compared to Other Post-Acute Care Settings

The IRF PPS FY 2017 Final Rule: What It Portends for Our Future

LeadingAge NY Value-Based Payment Webinar Series: #2 Bundled Payments as a Platform to Understanding Value-Based Purchasing January 20, 2016

Retrospective Bundles

3/19/2013. Medicare Spending Per Beneficiary: The New Link Between Acute and Post Acute Providers

MEDICARE FFY 2017 PPS PROPOSED RULES OVERVIEW OHA Finance/PFS Webinar Series. May 10, 2016


Get A Seat at the Table

THE REIMBURSEMENT SHIFT: PREPARING YOUR PRACTICE FOR PATIENT-CENTERED PAYMENT REFORM. November 20, 2015

Framework for Post-Acute Care: Current and Future Issues for Providers

Medicare Part A SNF Payment System Reform: Introduction to Resident Classification System - I ZIMMET HEALTHCARE 2018

Value Based Care in LTC: The Quality Connection- Phase 2

SNF * Readmissions Bootcamp The SNF Readmission Penalty, Post-Acute Networks, and Community Collaboratives

The Impact of Health Care Reform on Long- Term Care

POST-ACUTE CARE Savings for Medicare Advantage Plans

CMS Bundled Payments Initiative

HOW BPCI EPISODE PRECEDENCE AFFECTS HEALTH SYSTEM STRATEGY WHY THIS ISSUE MATTERS

Trinity Health Population Health Journey : Advanced Alternative Payment Models. March 23, 2017

The Future of Post-Acute Care Under Value-Based Payment

CMS AMI and CABG Bundled Payment Initiative AMGA HF Collaborative December 13, 2016

The Future of Healthcare Delivery; Are we ready?

08/07/2015. Next Generation ACO Model. What is an ACO? Preliminary Beneficiary Engagement Timeline

Exhibit 1. Medicare Shared Savings Program: Year 1 Performance of Participating Accountable Care Organizations (2013)

Proposed fy17 LTCH PPS: New rules for Quality & Referrals

You re In or You re Out: Determining Winners and Losers Under a Global Payment System

CJR Model Update: December 2017 Final Rule and Interim Final Rule with Comment

Wound Care Reimbursement. Things Are A-Changing!

Medicare Physician Payment Reform:

What s Next for CMS Innovation Center?

PREPARING YOUR ORGANIZATION FOR CMS MANDATORY COMPREHENSIVE CARE FOR JOINT REPLACEMENT (CCJR) PAYMENT MODEL: WHERE TO START

Inpatient Quality Reporting Program

Medicare Skilled Nursing Facility Prospective Payment System

Total Joint Partnership Program Identifies Areas to Improve Care and Decrease Costs Joseph Tomaro, PhD

A Brave New World: Lessons Learned From Healthcare Reform. Brandy Shumaker, MBA, LPTA, LNHA Regional Vice President HealthPRO/Heritage

Succeeding in a New Era of Health Care Delivery

Risk Sharing in Medicare: Can it Work for You?

1/14/2013. Emerging Healthcare Issues: How Will They Impact Hospital Reimbursement? EMERGING HEALTHCARE TOPICS FOR DISCUSSION

Transcription:

CJR Final Rule: Policy Changes and Strategies for Bundled Payment Success Melinda Hancock, Edward Stall, Craig Tolbert, Michael Wolford Friday, November 20, 2015 1

Agenda 1) Overview of CJR Model 2) Policy Changes from Proposed to Final Rules 3) Insights from Big Data 4) Tools for Today / Strategies for Now 5) DHG Healthcare s A.I.M. Plan of Action 2

Major Policies in CJR that did not change Hospitals are singularly responsible for CJR risk. IPPS hospitals in CJR selected MSAs are mandated to participate. Non CJR hospitals may not opt-in. No downside in first performance year. Applies only to Medicare FFS beneficiaries. Bundle includes IP stay plus 90-days post-discharge. Bundles are retrospective, not prospective. BPCI still trumps CJR for risk delegation. Hospitals may share gains and/or losses with CJR collaborators. Target prices are re-based every other year. 3

Summary of major CJR changes ❶ CJR start delayed to 4/1/16; truncated first year ❷ Moving forward with 67 MSAs; 8 MSAs removed ❸ Quality performance calculations changed dramatically ❹ Hip fractures assigned a unique target price ❺ Stop-loss & stop-gain limits narrowed ❻ More clarification on requirements when sharing gains/losses with collaborators ❼ CMS actuaries expect greater savings in final rule ($343M vs. $250M) ❽ Availability of data to hospitals will be expanded 4

CJR start delayed to 4/1/16; truncated first year Start delayed 3 months to 4/1/16 Year 1 includes only 6 months of initiated episodes Model still ends in 2020 Today, CJR is collecting performance on: Years 1-3 of TKA/THA Complications Years 3-4 Baseline Pricing Year 1 HCAHPS Measure 5

Zoom-in on 2016 performance year Complications still being measured for PY1 through 3/31/16. Performance Year 1 looks like 9 months, but will only include approximately 6 months of cases. An episode must be initiated after 4/1/16, and the episode, including 90-day post-discharge period, must conclude on or before 12/31/16. Baseline has already been established. Download the full 5-year timeline document from www.dhgllp.com/bundledpayments. Only 2 months of VPRO reporting HCAHPS still being measured for PY1 through 6/30/16. First Reconciliation Report in March 2017. First gainsharing distribution from CMS in 2Q 2017. 6

Moving forward with 67 MSAs; 8 MSAs removed 789 impacted CJR regional hospitals in 67 MSAs 67 of 789 (8%) CJR hospitals are already in BPCI for LEJR IPPS hospitals in the selected MSAs are required to participate in CJR. Census Region still determinant of regional pricing. Only exceptions are: BPCI Phase 2 LEJR hospitals Non-IPPS hospitals Maryland hospitals Pacific Mountain West South Central West North Central Removed MSA Mandated MSA East North Central East South Central Middle Atlantic South Atlantic New England 7

67 selected MSAs by average episode payments 8

Quality measures changed dramatically (1 of 3) Removed 30 th /40 th percentile thresholds on all 3 quality measures Replaced with Composite Quality Score Complications (RSCR) and HCAHPS measures (HMLR) remain 30-day readmission measure removed Voluntary data submission still present, though benefit is less direct sdfs THA/TKA Complications HCAHPS Survey 90 th 10.00 8.00 80 th and < 90 th 9.25 7.40 70 th and < 80 th 8.50 6.80 60 th and < 70 th 7.75 6.20 50 th and < 60 th 7.00 5.60 40 th and < 50 th 6.25 5.00 30 th and < 40 th 5.50 4.40 < 30 th 0.00 0.00 3 Decile Improve. 1.00 0.80 THA/TKA Voluntary PRO and limited risk variable data Yes 2.00 No 0.00 9

Quality measures changed dramatically (2 of 3) 1. Plot performance percentile for Complications. Example performance: 65 th %ile 2. Plot performance percentile for HCAHPS. Example performance: 25 th %ile 3. If improved 3 deciles from previous year on either measure, add improvement points. Example performance: complications improved from 32 nd to 65 th %ile. 4. If voluntary data submitted, add voluntary data submission points. Example performance: yes, submitted data 5. Sum the points. ❶ ❷ ❸ ❹ 7.75 0.00 1.00 2.00 10.75 THA/TKA Complications HCAHPS Survey 90 th 10.00 8.00 80 th and < 90 th 9.25 7.40 70 th and < 80 th 8.50 6.80 60 th and < 70 th ❶ 7.75 6.20 50 th and < 60 th 7.00 5.60 40 th and < 50 th 6.25 5.00 30 th and < 40 th 5.50 4.40 < 30 th 0.00 ❷ 0.00 3 Decile Improve.? ❸ 1.00 0.80 THA/TKA Voluntary PRO and limited risk variable data Yes ❹ 2.00 No 0.00 10

Quality measures changed dramatically (3 of 3) Composite Quality Score <4.00 Quality Category Below Acceptable Reconciliation Eligible? Quality Incentive Eligible? Gains (All Years) Effective Discount Percentage Losses (Year 1) Losses (Year 2-3) Losses (Year 4-5) No No N/A N/A 2.0% N/A 4.00 and < 6.00 Acceptable Yes No 3.0% N/A 2.0% 3.0% 6.00 and 13.20 Good Yes Yes 2.0% N/A 1.0% 2.0% >13.20 Excellent Yes Yes 1.5% N/A 0.5% 1.5% Impact of 1% reduction in target price is $20k-$30k per year for a hospital performing 100 CJR procedures per year. 11

Hip fractures assigned a unique target price Partial hip replacements are still part of CJR, but will be given its own target prices by MS-DRG Hospital will have four concurrent target prices: MS-DRG 470 w/o fracture MS-DRG 470 w/ fracture MS-DRG 469 w/o fracture MS-DRG 469 w/ fracture Hip fracture is identified by ICD- 9-CM code as the principal diagnosis on the anchor hospitalization claim Statistics from Sample Hospital, 2011-2013 Adjusted Spend per Episode % of total MS-DRG 470 episodes 90-day Readmission Rate MS-DRG 470 without hip fracture MS-DRG 470 with hip fracture $24,431 $41,361 88% 12% 9.1% 27.5% Hospital ALOS 3.1 days 6.0 days % discharged to SNF % discharged to Home Health 35.8% 84.6% 59.1% 7.8% 12

Stop-loss & stop-gain limits narrowed CJR will phase in stop-gain limits, rather than static 20% stop-gain limits in all 5 years. Less potential loss in Years 2 and 3. Rural hospital, SCH, MDH, RRC participant have the same stop-gain limits but different stop-loss limits: 2016: N/A, no downside 2017: -3% 2018-2020: -5% 13

Clarified gain/loss sharing requirements Provided a lot more clarity and specificity on PGP gainsharing PGPs must have distribution arrangement with members Gainsharing funds must not be placed in PGPs general funds Hospital must include quality measures in collaborator selection and distribution method CJR Collaborators must be listed on the hospital s website, updated quarterly Gainsharing arrangements must be entered into before care is furnished to CJR beneficiaries SNF LTCH Physician Group Practices Nonphysician practitioners HHA IRF Physicians Outpatient therapy providers 14

CJR is profitable for CMS, funded by IPPS hospitals $12.299 Billion Total Episode Spending $343 Million Savings to Medicare 2.8% Overall CJR Savings to Medicare 15

Data availability expanded significantly Data will be made available no less frequently than on a quarterly basis with the goal of making these data available as frequently as on a monthly basis if practicable. Hospitals must request data one time, not recurring. Beneficiaries may not opt-out of sharing their data with the CJR hospital. Alcohol and drug abuse patient records will not be shared. Medicare CJR Data Hospital Claims-Level Hospital Summary Census Region Aggregate 16

Initial reactions Hospitals will still be pressed to put in place the processes and procedures necessary for the program [in spite of the 3-month delay.] Richard Pollack, president and CEO of American Hospital Association [The American Association of Orthopaedic Surgeons is] very concerned about serious unintended consequences for Medicare beneficiaries and physicians. David D. Teuscher, MD, President of American Association of Ortho. Surgeons ACOs are facing a plethora of financial challenges under the current CMS rules and this decision only adds to their burdens. Clif Gaus, CEO of National Association of ACOs 17

Big Data: Hip fracture policy change is significant Primary Procedure % of 2011-2013 Episodes Average Episode Payment Total knee 58.3% $23,275 Total hip 29.9% $24,280 Partial hip 11.1% $39,272 Total ankle 0.4% $20,166 Admission Type % of 2011-2013 Episodes Average Episode Payment Elective 83.1% $23,427 Emergency 9.9% $39,168 Urgent 6.3% $28,414 Trauma 0.3% $38,685 Other 0.4% $25,252 Hip fractures commonly: Result in partial hip replacement procedures. Are emergent or trauma admissions. These tend to be much more expensive episodes of care. Source: DHG Healthcare and Dobson DaVanzo & Associates research using CMS Public Use Files 11-13 18

Big Data: Readmissions require focused attention # of Readmissions in Episode % of 2011-2013 episodes Average Episode Payment Incremental Spend % by # of Readmissions 0 90.2% $23,804 N/A 1 8.1% $37,730 159% 2 1.4% $47,674 200% 3 0.3% $51,838 218% 4 or more 0.1% $53,568 225% Source: DHG Healthcare and Dobson DaVanzo & Associates research using CMS Public Use Files 11-13 19

Big Data: A patient s care path after discharge matters a lot Pathway %of Episodes Episodic Spending Estimated Target Price Per Case Profit/(Loss) Acute HHA 28% $19,341 $25,000 $5,659 Acute SNF 19% $27,752 $25,000 ($2,752) Acute SNF HHA 14% $31,879 $25,000 ($6,879) Acute HHA Readmit. 13% $38,696 $25,000 ($13,696) Acute Readmit. 10% $26,626 $25,000 ($1,626) Acute SNF SNF HHA 6% $50,005 $25,000 ($25,005) Acute SNF HHA Readmit. 5% $48,506 $25,000 ($23,506) Acute HHA Readmit. HHA 5% $36,545 $25,000 ($11,545) Source: DHG Healthcare and Dobson DaVanzo & Associates research using CMS Public Use Files 11-13 20

Tools for Today: Episode Metrics TOTAL DRG 470 DRG 469 HOSPITAL XYZ MSA ABC Census Region All CCJR Hospitals CCJR National Percentile HOSPITAL XYZ MSA ABC Census Region All CCJR Hospitals KEY METRICS CCJR National Percentile HOSPITAL ABC All XYZ Census CCJR MSA Region Hospitals Adjusted Spend per Episode $29,275 $28,513 $26,753 $26,382 42 $28,554 $27,986 $25,635 $25,319 38 $45,500 $45,297 $47,472 $46,952 63 CV % 36.7% 36.4% 45.1% 44.6% 75 34.7% 34.0% 40.9% 40.1% 68 33.9% 41.9% 39.4% 41.6% 68 Episode Count 517 1,249 16,828 288,848 76 495 1,211 15,966 274,649 76 22 38 862 14,199 69 Episodes with Readmission 56 131 1,683 30,306 27 49 121 1,467 26,851 28 n n 216 3,455 29 % of Episodes w/ Readm. 10.8% 10.5% 10.0% 10.5% 56 9.9% 10.0% 9.2% 9.8% 58 31.8% 26.3% 25.1% 24.3% 32 Increm. Cost of Readmit 163% 167% 177% 173% 59 164% 166% 171% 166% 46 113% 135% 149% 154% 91 ALOS 4.0 3.8 3.6 3.6 38 3.9 3.7 3.4 3.4 33 6.3 7.9 7.6 7.1 68 CCJR National Percentile 21

Tools for Today: Metric Trending TOTAL DRG 470 DRG 469 2011 2012 2013 2011 2012 2013 2011 2012 2013 KEY METRICS Adjusted Spend per Episode $ 28,338 $ 30,503 $ 29,183 $ 27,552 $ 29,683 $ 28,678 $ 45,978 $ 53,052 $ 38,413 CV % 37.7% 36.8% 34.9% 36.0% 32.7% 35.2% 26.3% 44.6% 19.1% Episode Count 211 171 135 202 165 128 n n n Episodes with Readmission 18 27 11 15 25 n n n n % of Episodes with a Readmission 8.5% 15.8% 8.1% 7.4% 15.2% 7.0% 33.3% 33.3% 28.6% Increm Cost of Readmit 175% 156% 157% 180% 153% 164% 98% 144% 99% ALOS 4.0 4.1 3.9 3.9 3.9 3.9 5.9 8.3 5.0 % VOLUME BY DISCHARGE DESTINATION HHA 26.1% 26.3% 25.2% 26.7% 26.7% 26.6% 11.1% 16.7% 0% SNF 52.1% 59.1% 54.8% 51.5% 58.8% 53.9% 66.7% 66.7% 71.4% IRF 14.2% 10.5% 11.9% 14.4% 10.3% 11.7% 11.1% 16.7% 14.3% Home 7.6% 3.5% 7.4% 7.4% 3.6% 7.8% 11.1% 0.0% 0.0% LTCH 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Acute 0.0% 0.6% 0.7% 0.0% 0.6% 0.0% 0.0% 0.0% 14.3% Other IP 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Hospice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Incorporating CY2014 data Splitting out hip fracture and nonhip fracture cases 22

Tools for Today: Quality Measures Quality Measure Your Score Percentile Quality Performance Points Quality Improvement Points Quality Composite Score Quality Category Eligible for Reconciliation Payment Eligible for Quality Incentive Payment Effective Discount Percentage for Reconciliation Payment Hospital-level RSCR following elective primary THA and/or TKA (NQF #1550) 2.4 93 10.00 0.00 10.00 HCAHPS Survey measure 3.44 60 6.20 0.00 6.20 THA/TKA voluntary PRO and limited risk variable data submission NO 0.00 0.00 TOTAL 16.20 Excellent Yes Yes 1.50% 23

Tools for Today: Provider Intelligence STAR Ratings First PAC Episode % of Ep. w/ Count Readm. ALOS First PAC Spend Total Episode Spend Quality Staffing Nursing Staff Health Insp. Overall Total SNF 288 12.6% 19.8 $9,375 $31,600 ALPHA SKILLED NURSING-123456 174 12.2% 16.0 $7,819 $31,197 5 4 4 3 5 CITY SKILLED NURSING-124567 42 15.0% 21.1 $10,100 $33,355 3 4 3 5 2 GOLDEN SKILLED NUR-125678 17 7.1% 16.5 $7,622 $28,221 3 4 4 1 2 ALL OTHER (18) 55 14.0% 29.0 $14,461 $36,788 Identify the same information for Home Health (HHA), Inpatient Rehab (IRF), and Long-Term Acute Care Hospitals (LTACH) 24

Strategies for Now Develop gainsharing protocols for orthopedic surgeons Assess opportunity for internal cost savings (ICS) Focus heavily on post-acute Enhance episodic care management Prepare for ongoing data analysis throughout CJR implementation Identify quality performance and prepare for voluntary PRO reporting 25

A Plan of Action: A.I.M. Analyze the Data Implement the Model Manage Success CJR Fast Start 2012-14 Data Strategies Education Understand Precedence Analyze Official CJR Data from CMS (early 2016) Gainsharing Provider Networks Care Mapping and Coordination Risk Factor Mitigation Stakeholder CJR Education Quarterly / Monthly Claims Analysis Validate Gain/Loss Calculations Benchmarking and Best Practices Ongoing Advisory Support 26

Top 6 Things To Do Tomorrow: Its go time! Don t wait. Understand precedence and market involvement in BPCI; these may impact strategies. Collect relevant data to inform your plans. Understand orthopedic physician groups and focus on alignment with highquality practitioners. Coordinate post-acute network planning. Email CMMI contact information for 2 employees responsible for official CJR data: cjr@cms.hhs.gov. 27

Q&A & Primary CJR Team Craig Tolbert, Principal Birmingham, AL 205-212-5355 craig.tolbert@dhgllp.com Edward Stall, Principal Greenville, SC 864-312-5515 edward.stall@dhgllp.com Melinda Hancock, Partner Richmond, VA 804-474-1249 melinda.hancock@dhgllp.com Michael Wolford, Manager Cleveland, OH 330-655-3323 michael.wolford@dhgllp.com 28