Appendix - A: Telecommuter Questionnaire Introduction: Dear fellow IT professionals. Thank you for deciding to participate in this questionnaire. The questionnaire collects information about you and your perception on telecommuting productivity. Collected information will be used in my research Telecommuting & Productivity to analyze whether telecommuting really increase the productivity of IT professionals. I assure any information collected will not be used any other purpose other than the research mentioned here. Kindly answer all the questions. Telecommuter Information 1. Which of the following age group you belongs to? Below 20 years 20 ~ 23 years 24 ~ 27 years 28 ~ 31 years 32 ~ 35 years 36 ~ 39 years Over 39 years 2. Family status Single Married no children Married have children Other 3. Gender Male Female MBA in IT, University of Moratuwa (2008) 70
4. Professional IT experience? Less than 1 year 1 ~ 2 years 2 ~ 3 years 3 ~ 4 years 4 ~ 5 years 5 ~ 6 years Over 6 years 5. Which of the following best describes your employment? Database Administration and Development Digital Media and Animation Systems and Network Administration Programming and Software Engineering Project and Program Management Testing and Quality Assurance Sales and Marketing Technical Support Technical Writing Web Development Management Information Systems/IT Management Solution and Technical Architect Any other 6. How much time on average you spend on travelling to office and back? Less than 1 hour 1 ~ 2 hours 2 ~ 3 hours 3 ~ 4 hours More than 4 hours MBA in IT, University of Moratuwa (2008) 71
Telecommuting Intensity 7. Do you telecommute? Yes No 8. How often do you telecommute? At least once a week At least once a month On need basis 9. What portion of the day do you telecommute? Complete day Half day Few hours Situational Factors 10. On average how many times you will be distracted by other team members when you work at office? No distraction at all Once / very few distractions Twice / few distractions Thrice / some distractions More than thrice / many distractions 11. On average how many team meetings / customer meetings / discussions you need to attend daily? None One Two Three More than three MBA in IT, University of Moratuwa (2008) 72
Task Factors 12. How much of your time as a percentage you spend on team interaction or team work (This can be either you spend time getting help from other members or you spend time helping other team members)? Below 20% 20% ~ 40 % 40% ~ 60% 60% ~ 80% More than 80% 13. On average how many of your tasks are similar or repeatable? Below 20% 20% ~ 40 % 40% ~ 60% 60% ~ 80% More than 80% Productivity 14. When you telecommute do you believe you spend more time on work than when work at office and there by increase your output? MBA in IT, University of Moratuwa (2008) 73
15. When you telecommute do you believe you are more efficient (ability to perform the same task in lesser time) than when you work at office? 16. When you telecommute do you believe less number of issues or rework present than when you work at office? 17. When you telecommute do you believe you have more time to review and document your work than when you work at office? 18. When you telecommute do you believe you get more creative ideas when than when you work at office? MBA in IT, University of Moratuwa (2008) 74
19. When you telecommute do you believe there is better chance to complete work on time than when you work at office? 20. Please let us know your comments about telecommuting and telecommuting productivity. MBA in IT, University of Moratuwa (2008) 75