1 Information the Counter We would like the opportunity to introduce all troubled and worried citizens to our consultation counter. Please don t hesitate to make use of these services. (We will also take the opportunity to introduce some other organizations outside of Okayama City). Distress and Mental Health This link provides information general consultation related to the city government, consultation by professional counselors all types of worries and concerns, and consultation by medical specialists related to mental health issues. Trouble, Crime, and Accidents This link provides consultation related to various kinds of personal troubles such as shopping trouble, traffic accidents, crime, and fraud. Legal This link provides legal consultation by lawyers, judicial scriveners, and administrative consultants related to matters such as inheritance, registry, copyrights, and multiple consumer loans. Women and Children This link provides consultation for troubled women suffering from issues related to domestic violence, sexual harassment, and divorce as well as for abused and bullied children. Senior Citizens and Disabled Persons This link provides consultation by specialists for senior citizens and disabled persons. Health, Medical Treatment, and Welfare This link provides consultation as well as referral and case transfer to relevant departments and organizations all kinds of issues related to health, medical treatment and welfare. Work, the Work Place, and Labor This link provides consultation workplace worries and concerns related to labor conditions, wages, discrimination, and dismissal. Proprietors and Management This link provides consultation for small- and mid-sized enterprises management and financing. 1
Other This link provides introduction to various kinds of consultation counters such matters related to construction, fire prevention, tree planting, human rights, and taxes. Okayama City Hall Operating Hours: Monday through Friday from 8:30 AM to 5:15 PM (Closed on national holidays and during year-end and New Year holidays) 1-1-1 Daiku, Kita-ku, Okayama City 700-8544 Tel. 086-803-1000 Fax. 086-225-5487 2
Distress and Mental Health Details Inquiry General Citizen Trouble and Concerns Mental Health administrative matters related to city government issues, simple personal issues of citizens, and other general concerns. by expert counselors and social workers family matters, life, divorce, complaints, and other everyday troubles. The mind, just like the body, can suffer from health distress and illness. is provided by medical specialists to address mental health concerns. (Appointments are required.) by ward Kita Ward 086-803-1658 Naka Ward 086-901-1603 Higashi Ward 086-944-5091 Minami Ward 08636-2-1450 Himawari Welfare Hall 086-222-8618 Ward Public Health Centers 3
Trouble, Crime, and Accidents Details Inquiry related to Consumer Affairs related to Traffic Accidents Legal Credit and Money Lending Businesses Free by Judicial Scriveners Please Make to the Judicial Scriveners on Duty Free Telephone troubles related to contracts and shopping as well as corrupt business practices and fraud. by expert counselors for victims of and persons causing traffic accidents. Legal consultation by lawyers credit and money lending businesses. (Every Friday: appointment required) problems and multiple consumer loans related to claims and payments of up to 1,400,000. For persons who want consultation on consumer financing claims and court petitions but are worried about accompanying consultation fees Everyday from 9:00 to 22:00 (Including Saturday, Sunday and national holidays) problems and multiple consumer loans related to claims and payments of up to 1,400,000. Monday through Friday from 17:00 Consumer Affairs Center 086-803-1109 Traffic Accident Counter 086-803-1108 Safe and Security Network Promotion Section 086-803-1031 Okayama Shiho-shoshi Lawer s (Judicial Scrivener s) Association Okayama Junior Judicial Scriveners Council 086-466-3532 Okayama Shiho-shoshi Lawyer s Association 086-224-2334 4
Telephone for Women Victims of Sex Crimes, Etc Refresh Call (People s Voice 110) Support for Victims of Crime Remittance Fraud and Fraudulent Billing to 19:00 for women victims of sex crimes, etc. and investigations by women police officers. Monday through Friday from 8:30 to 17:00 Support consultation related to gangs, stimulant drugs, juvenile crimes, corrupt business practices, and victims of sex crimes. and counseling for victims of crimes as well as explanation of the benefits available for such victims. related to the recently rampant remittance fraud ( It s me fraud) and fraudulent billing. Ladies 110 0120-001-797 Okayama Prefecture Police Refresh Office 086-233-0110 Okayama Support Network Counter for Victims of Crime 086-233-8349 VSCO(Victim Support Center Okayama) 086-223-5562 NPO Okayama Support Families for Victims of Crime 086-226-7744 Safety Counseling by Each Police Station Chuo Police Station 086-270-0110 Nishi Police Station 086-254-0110 Minami Police Station 086-245-0110 Higashi Police Station 5
086-943-4110 Kita Police Station 0867-24-0110 6
Legal Details Inquiry Free Legal Legal Credit and Money Lending Businesses Free by Judicial Scriveners Legal consultation given from an expert perspective by lawyers. Legal consultation by lawyers credit and money lending businesses (Every Friday: appointment required) problems and multiple consumer loans related to claims and payments of up to 1,400,000. Safe and Security Network Promotion Section 086-803-1031 Appointment Tel. 086-803-1000 Okayama Prefecture Senior s Service Center 086-224-2525 Okayama City Council of Social Welfare 086-225-4051 Safe and Security Network Promotion Section 086-803-1031 Okayama Shiho-shoshi Lawyer s Association 086-226-0470 Please Make to the Judicial Scriveners on Duty For persons who want consultation on consumer financing claims and court petitions but are worried about accompanying consultation fees Everyday from 9:00 to 22:00 (Including Saturday, Sunday and Okayama Junior Judicial Scriveners Council 086-466-3532 7
Free Telephone Association Inheritance, Registry, Border Demarcation, Adult Guardians, Etc. Free by Administrative Consultants Free Legal by Law School Students (Law School Legal Clinic) national holidays) problems and multiple consumer loans related to claims and payments of up to 1,400,000. Monday through Friday from 17:00 to 19:00 problems related to the inheritance, registry, and border demarcation of land and buildings as well as consultation on adult guardian systems. related to copyrights as well as foreign national immigration and residency. Law school students of Okayama University give legal consultation under the supervision of practicing instructors (lawyers). Okayama Shiho-shoshi Lawyer s Association 086-224-2334 Okayama Junior Judicial Scriveners Council Okayama Chousashikai Okayama Prefecture Administrative Consultants Association Okayama University Graduate School Legal Affairs Research Course 8
Family, Women, and Children Details Inquiry Domestic Violence and Sexual Harassment General for Women Mother and Child Children SOS Children s Telephone Inheritance, Divorce, and Domestic Trouble by expert women counselors domestic violence (spousal abuse), sexual harassment, etc. Temporary protection is also available 24 hours a day. the life worries and concerns of women. is being performed at each Welfare Office. provided by professional counselors (Mother and Child Independent Support member) the various distresses of fatherless families and widows. children so that you do not have to suffer alone. for elementary and junior high school students bullying and abuse for 24 hours as well as consultation for guardians child rearing and care. Women counselors rich in knowledge and experience offer support as personal consultation partners for women suffering from various troubles.(appointment required for Gender Equality Support Center 086-803-3366 Welfare Office in each ward Welfare Office in each ward Welfare Office in each ward, Public Health Center, and Child Center, etc. Zen Rin (Good Neighbor) Hall 086-270-1116 Okayama Prefecture Women s Office 086-235-6060 9
interview consultation) 10
Senior Citizens and Disabled Persons Details Inquiry Legal for Seniors Senior Citizen s Service General for Seniors and Disabled Persons Welfare system and welfare service consultation by professional counselors difficult legal issues related to inheritance and money lending. on legal and welfare issues provided by lawyers, judicial scriveners, social workers, licensed tax accountants, social and labor insurance public consultants, medical social workers, etc. Himawari Welfare Hall Fureai Center Senior Citizens and Disabled Persons Rights Protection Network Social Conference Proprietors and Management Details Inquiry Business Special Financing and Business Stability Professional consultation for smalland mid-sized enterprises suffering from business management problems. Please feel free to use this service. Support Financing related to Japan Finance Corporation and national, prefectural, and municipal financing systems Business Management taxes, financing, sales, etc. Every 1 st and 3 rd Wednesday (excepting holidays and national Medium-Sized and Small Companies Promotion Section 086-803-1325 Medium-Sized and Small Companies Promotion Section 086-803-1325 Okayama Pre. Chamber of Commerce and Industry 086-232-2266 11
holidays) from 13:00 to 16:00 Okayama Pref. Chamber of Commerce and Industry 12
Health, Medical Treatment, and Welfare Details Inquiry Comprehensive related to Health, Medical Treatment, and Welfare provided by exclusive counselors health, medical treatment, and welfare issues as well as referral and case transfer to relevant departments and organizations when support is concluded as necessary. Exclusive Tel. 086-803-1238 13
Work, the Workplace, and Labor Details Inquiry Labor Trouble on the Workplace Wages and Labor Conditions Health for Prevention of Death Caused by Overwork Free Labor-Affairs by Social and Labor Insurance Public Consultants is provided by social and labor insurance public consultants dismissal, severance pay, sexual harassment, discrimination, worker s accident compensation, insurance, etc. various types of trouble encountered at the workplace. workplace wages, labor conditions, etc. for workers, families, and health care managers of companies. provided by certified social insurance and labor consultants various inter-company personnel-affairs problems (employment, retirement, dismissal, company regulations, labor hours, and social insurance). Okayama Certified Social Insurance Labor Consultants Association 086-226-0164 Okayama Labor Bureau Planning Division 086-225-2017 Okayama Labour Standards Inspection Office 086-225-0591 Okayama Rosai (Laborers) Hospital 086-261-7708 Okayama Certified Social Insurance Labor Consultants Association 086-226-0164 14
Other (Construction, Fire Prevention, Tree Planting, Human Rights, etc.) Details Inquiry Construction Fire Prevention Tree Planting Comprehensive Administrative Life Issues Office for Distress and Trouble Tax Issues Construction consultation ranging from general housing to buildings. Fire prevention consultation fire extinguishers, the handling of outdoor fires, facilities and equipment for fire usage, dangerous materials and substances, etc. Various consultation provided by staff members of the Park Association flowers and greenery. complaints against public administration. Feel free to use this support service for providing consultation on such everyday life issues including questions about human rights violations and legal matters. General tax consultation provided by licensed tax accountants. (Proprietors should utilize the business management consultation Building Standards Division 086-803-1443 Fire Prevention Office (Offered at each Fire Station and Branch Office) Handayama Botanical Garden South Flowers and Greenery Service Counter Okayama Administrative Evaluation Office 086-224-1100 Okayama District Legal Affairs Bureau/Human Rights Protection Section 086-224-5761 Chugoku Certified Tax Accountants Association Branch Offices in Eastern 15
Housing Sites and Buildings services) the purchase, sale, and lending of real estate. (Excepting post-sale or purchase consultation) and Western Okayama 086-233-1553 Okayama Takken Association 086-222-2131 16