Enterprise Resource Planning Program North Carolina Community College Adult Educators Association September 27, 2017
Agenda Introduction Why are we here? Modern ERP Perspective Priorities, Process & Barriers What we hear How to get involved
Prospective Students Clarify and Choosing Recruitment/Admissions Current Students Joining and Engaging Instruction & Student Services Graduates & Alumni Focusing Future Success Institutional Foundations Continuing Students Building on Success Instruction & Student Services
What is the ERP Program goal? Improve and transform the way we deliver the community college experience What is an ERP? Efficient planning, management and application of resources to support and contribute to the success of students People Process Technology Expected output from today s session Provide information about the ERP Program and how you can participate
Guiding Principles Student First Develop a reliable, accessible, sustainable and affordable community college system designed around serving our students first Business Transformation Unify people, processes, and technology to support student needs and lead us to a more competitive posture in the higher education and continuous learning space Shared Vision Be transparent in our coordination, communication, and decision making throughout the process to improve outcomes for our students
ERP PMO Executive Steering Committee Jennifer Haygood NCCCS NCCCS Interim President Dr. Chad Bledsoe Montgomery CC President Dr. Tim Brewer Mitchell CC President Dr. Rusty Hunt Lenoir CC President Dr. Algie Gatewood Alamance CC President Dr. David Shockley Surry CC President Dr. Lisa Chapman NCCCS Senior Vice President/CAO Jim Parker NCCCS Senior Vice President/CIO Elizabeth Grovenstein NCCCS Vice President/CFO Maureen Little NCCCS Vice President/Economic Development Jim Dolan Tracy Doaks Office of State Controller (OSC) Department of Information Technology (NC DIT)
Kara Bosch Central Piedmont CC ACCBO Human Resource Nominee Dr. David Brand Fayetteville Tech CC CAO - Instructional Administration Emily Brandenburg Cape Fear CC Adult Education Advisory Council Roderick Brower Sandhills CC IIPS Committee Nominee Michael Campbell Central Carolina CC SGA Student Nominee Wendy Emerson Forsyth Technical CC ACCBO Administration Nominee Mark Hagensbuch Guilford Tech CC Small Business Center Network Dr. Candace Holder Surry CC ERP Planning & Design RFP Dr. Silvia Husain Gaston College VP Student Affairs & Enrollment Mgmt. David Kim Central Piedmont CC ERP Planning & Design RFP Lisa Koretoff Guilford Tech CC Director of Financial Aid Ryan McCarty NCCCS Economic Development: Apprenticeship NC Bernita Nichols Wake Tech CC Economic Development: Customized Training Dr. Ryan Schwiebert Wake Tech CC CIO-Association Chair Lisa Sessions Western Piedmont CC Human Resource Director Anne Shaw NCCCS Small Business Center Network Jay Sullivan Beaufort County CC Institutional Research Nominee Dr. Kambiz Tahmaseb NC CC Faculty Association Vice President of External Relations Libba Thomas Sandhills CC ERP Planning & Design RFP Dr. Shelley White A-B Tech CC Continuing Education Vice President Lynda Wilkins NCCCS Economic Development: Customized Training
Executive Steering Committee Structure
ERP Program Team Patrick Fleming, Director ERP PMO Danny Gilchrist, Chief Business Architect Marnie MacKenzie, Documentation Specialist Janet Stewart Worthington, Project Manager Business Systems Analysts Sonya Atkinson Bartley Sarah Gaither Brandi Massey Midge Miller Wayne Madry
Gartner s Hype Cycle for Postmodern ERP
Modern ERP Staff and Faculty Perspective User Friendly Processes Modern Technologies Adaptable Workflows Learning Management Integration Amazing Support Wide Range of Features Enhanced FA & Payment Workflows Mobile Friendly Available Anywhere Anytime Easy to Interface Secure and Reliable ADA Compliant
Modern ERP A Student Perspective User Friendly Processes Modern Technologies Learning Management Integration Amazing Support Wide Range of Features Mobile Friendly Secure and Reliable ADA Compliant
Project Roadmap
Questions We Ask What priorities should we focus on to ensure the successful transition to the next ERP? What major processes must change to successfully reach our goal? What barriers were overcome?
Developing Business Requirements - Our Process LKS PRR Pain Points Process requires reconfiguration Possible policy impact Opportunity Value added new or updated process Satisfactory Requires little or no reconfiguration Could be part of a larger workflow redesign Work at Session Dialogue and Document LKS Listening and Knowledge Sessions PRR Process Reimagine and Redesign
How Do I Contribute? Student Survey Link: https://www.surveymonkey.com/r/erpstudentsurvey Faculty Survey Link: https://www.surveymonkey.com/r/erpfacultysurvey Staff Survey Link: https://www.surveymonkey.com/r/erpstaffsurvey
Who Has Contributed? Region College Student Faculty Staff Participation Totals Responses Responses Responses Central Alamance Community College 120 42 89 251 Central Davidson County Community College 1 35 57 93 Central Forsyth Technical Community College 326 121 139 586 Central Guilford Technical Community College 1 7 42 50 Central Randolph Community College 46 34 29 109 Central Rockingham Community College 4 1 18 23 Central Surry Community College 588 77 108 773 Central Region Totals (as of 9/26/17): 1,086 317 482 1,885 North Central Durham Technical Community College 677 1 57 735 North Central Edgecombe Community College 156 33 32 221 North Central Johnston Community College 149 41 35 225 North Central Nash Community College 108 35 44 187 North Central Piedmont Community College 9 0 11 20 North Central Vance-Granville Community College 106 28 37 171 North Central Wake Technical Community College 398 186 168 752 North Central Wilson Community College 4 1 3 8 North Central Region Totals (as of 9/26/17): 1,607 325 387 2,319
Region Who Has Contributed? College Student Responses Faculty Responses Staff Participation Totals Responses Northeast Beaufort County Community College 129 34 48 211 Northeast College of the Albemarle 19 2 45 66 Northeast Halifax Community College 40 9 18 67 Northeast Martin Community College 55 17 15 87 Northeast Pitt Community College 182 86 81 349 Northeast Roanoke-Chowan Community College 56 0 1 57 Northeast Region Totals (as of 9/26/17): 481 148 208 837 Northwest Caldwell Community College and Technical Institute 142 44 60 246 Northwest Catawba Valley Community College 250 94 47 391 Northwest Mayland Community College 0 0 2 2 Northwest McDowell Technical Community College 48 15 21 84 Northwest Western Piedmont Community College 96 43 43 182 Northwest Wilkes Community College 172 55 52 279 Northwest Region Totals (as of 9/26/17): 708 251 225 1,184
Who Has Contributed? Region College Student Faculty Staff Participation Totals South Central Bladen Community College 35 22 32 89 South Central Central Carolina Community College 19 2 19 40 South Central Fayetteville Technical Community College 420 40 99 559 South Central Montgomery Community College 116 19 29 164 South Central Richmond Community College 1 0 39 40 South Central Robeson Community College 56 29 37 122 South Central Sampson Community College 82 17 26 125 South Central Sandhills Community College 175 73 54 302 South Central Southeastern Community College 104 30 42 176 South Central Region Totals (as of 9/26/17): 1,008 232 377 1,617 Southeast Brunswick Community College 13 15 27 55 Southeast Cape Fear Community College 409 81 121 611 Southeast Carteret Community College 72 35 28 135 Southeast Coastal Carolina Community College 6 4 11 21 Southeast Craven Community College 87 27 67 181 Southeast James Sprunt Community College 17 18 33 68 Southeast Lenoir Community College 127 31 26 184 Southeast Pamlico Community College 71 2 13 86 Southeast Wayne Community College 177 59 52 288 Southeast Region Totals (as of 9/26/17): 979 272 378 1,629
Who Has Contributed? Region College Student Faculty Staff Participation Totals Responses Responses Responses Southwest Central Piedmont Community College 638 118 296 1,052 Southwest Cleveland Community College 42 1 4 47 Southwest Gaston College 458 67 93 618 Southwest Mitchell Community College 175 20 33 228 Southwest Rowan-Cabarrus Community College 147 1 41 189 Southwest South Piedmont Community College 68 10 38 116 Southwest Stanly Community College 89 29 63 181 Southwest Region Totals (as of 9/26/17): 1,617 246 568 2,431 Western Asheville - Buncombe Technical Community College 326 93 109 528 Western Blue Ridge Community College 97 35 38 170 Western Haywood Community College 85 25 33 143 Western Isothermal Community College 91 33 38 162 Western Southwestern Community College 104 34 52 190 Western Tri-County Community College 41 15 24 80 Western Region Totals (as of 9/26/17): 744 235 294 1,273
Where & When Do I Contribute? Event Date Host College Host College Host College Listening and 10/9-10/10 Cleveland Johnston TBD Knowledge Sessions - Student Services 10/11-10/12 Mitchell Sandhills TBD How Do I Register? Student Services Listening and Knowledge Session Registration http://www.signupgenius.com/go/5080a49a9a928a1fe3-listening
Date What s Next? Process Reimagine Redesign Workshops Schedule and Host Colleges 10/16-17 Southwestern GTCC Stanly TBD Sandhills COA Wayne 10/18-19 Southwestern GTCC Stanly Johnston Sandhills COA Wayne 10/30-31 TBD Davidson 11/1-2 TBD Davidson South Piedmont South Piedmont TBD TBD Central Carolina Central Carolina 11/13-14 Haywood TBD Stanly TBD Sampson Pitt Pitt Roanoke- Chowan James Sprunt James Sprunt Craven
What s Next? Process Reimagine Redesign Workshops Date Schedule and Host Colleges 11/15-16 Haywood TBD Stanly TBD Sampson 11/27-28 Haywood Forsyth 11/29-30 Haywood Forsyth South Piedmont South Piedmont Nash Nash 12/11-12 A-B Tech Davidson Stanly Nash 12/13-14 A-B Tech Davidson Stanly Nash Central Carolina Central Carolina Central Carolina Central Carolina Roanoke- Chowan COA COA Pitt Pitt Craven Wayne Wayne Carteret Carteret
Who Do I Contact? ERPProgram Team Erp-pmo@nccommunitycolleges.edu