SAN FRANCISCO FLEX ACADEMY EMERGENCY RESPONSE PLAN School Year

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SAN FRANCISCO FLEX ACADEMY EMERGENCY RESPONSE PLAN 2013-2014 School Year 1

TABLE OF CONTENTS I. INTRODUCTION A. INTRODUCTION.. 4 II. III. BASIC PLAN SITUATION AND ASSUMPTIONS.. 6 COMMUNICATIONS.. 7 A. EMERGENCY COMMUNICATIONS.. 7 B. MEDIA RELATIONS. 7 C. EMERGENCY CONTACT NUMBERS.. 8 SITE ASSIGNMENTS AND STAGING AREAS. 9 EVACUATION CHECKLIST.. 10 LOCKDOWN/SHELTER IN PLACE. 11 USING BUILDING AS SHELTER. 12 BUILDING MAPS.. 13 PROCEDURES A. ANIMALS. 14 B. ASSAULT/FIGHTS 15 C. BOMB THREAT. 16 D. EARTHQUAKE.. 17 E. FIRE. 18 F. GAS LEAK.. 19 G. GENERAL EMERGENCY 20 H. HAZARDOUS MATERIALS EVENT... 21 I. INTRUDER/HOSTAGE. 22 J. MEDIA.. 23 K. RADIOLOGICAL EVENTS... 24 L. SERIOUS INJURY/DEATH.. 25 M. SHELTERING PROCEDURES... 26 N. STAFF RESPONSIBILITIES 27 O. STUDENT UNREST. 28 2

P. SUICIDE. 29 Q. TERRORIST EVENT 30 R. WEAPONS. 31 S. WEATHER.. 32 IV. APPENDICES A. BOMB THREAT CHECKLIST. 33 B. FIRST AID.. 34 C. PUBLIC INFORMATION RELEASE... 35 D. SCHOOL-PARENT LETTER... 36 E. SITE STATUS REPORT.. 38 F. STUDENT ACCOUNTING FORM.. 39 G. UPDATE REPORT 40 H. STUDENT ROSTER. 41 I. EMERGENCY RESPONSE DRILL LOG.. 42 3

I. INTRODUCTION What is an Emergency? A. A duly proclaimed existence of conditions of disaster or extreme peril to the safety of persons or property caused by air pollution, fire, flood or floodwater, storm, epidemic, riot, earthquake, intruder or other causes. This may be beyond the control of the services, personnel, equipment and facilities of the site and or academy/program and require the combined efforts of the State or other political subdivisions. Academy/Program facilities must be prepared to respond to an emergency or traumatic event in an organized and timely manner so that students and staff can continue to function effectively without additional trauma or the development of additional emergencies. B. Academy/Program emergencies can be small and easily managed, or they can be large and difficult to manage. Every academy/program emergency must be managed in a way that ensures the safety of everyone involved. In order to provide a safe and secure teaching and learning environment, personnel must plan for the management of emergency events that cannot be predicted or prevented. This plan is designed to help you do that. Purpose: A. To effectively handle an emergency, a comprehensive Emergency Operations Site Plan must be developed and an Emergency Response Team must be organized before an emergency occurs. Our program s Emergency Operations Plan must be organized and all staff members trained in order to effectively prepare for maximum safety, efficiency and communication in the event of an emergency. B. The Incident Command System (ICS) will be used to manage all emergencies that occur within the academy/program. We encourage the use of ICS to perform non-emergency tasks to promote familiarity with the system. All site personnel will be trained in ICS. C. Students and parents must also understand that contingency preparation and procedures are necessary and are conducted for their safety and well-being. An overview of the plan will be explained and distributed to parents. D. Planning, preparation, and training will help staff personnel learn the proper course of action in an emergency. This manual will provide step-by-step guidelines to help deal with emergencies that may occur. This manual cannot foresee all possible circumstances of an emergency. Staff must be prepared to evaluate all the circumstances and make sound judgments based on the situation. Staff will receive annual training in the emergency response plan. E. Drills will be conducted periodically to test the effectiveness of the plan. A debriefing shall be conducted after each drill to receive feedback from all participants on the effectiveness of the plan. Identified weaknesses will be addressed to strengthen the plan. F. Each classroom will be supplied with a Classroom Emergency Response Guide that provides instructions on how to respond to specific events as determined by site emergency planning committee. G. A copy of this plan will be filed with the academy/program office. 4

During a Disaster: Step by Step is Right Here The greatest mistake administrators, teachers and staff make in crisis come from not knowing what steps to take and in what order in a given situation. Planning, training and drills will help prevent those mistakes. In a crisis it helps to know where to turn for help. This manual provides specific sequential steps to take. These steps are guidelines to inform you of the most likely steps to take. Some common incidents have been addressed to help you in an emergency. Each site must conduct It is critical to evaluate the circumstances and determine the most appropriate course of action. 5

II. BASIC PLAN A. SITUATION AND ASSUMPTIONS 1. Situation a. The school is located at 555 Post St, San Francisco, CA 94102. The school has approximately 140 students and approximately 14 staff members. b. The Head of School has the primary responsibility for developing and implementing the site Emergency Operations Plan. The Head of School has the responsibility of executing the policies developed by the academy/program. c. Site personnel and/or local fire and law enforcement agencies handle most emergencies on site. 2. Assumptions a. During an emergency, centralized direction and control utilizing an Incident Command System (ICS) is the most effective approach to management of emergency operations. b. In case of an emergency that is beyond the capabilities of the site to handle, site personnel will coordinate with local emergency response agencies. This may include having a member or members act as liaison with responding agencies. B. FUNCTIONS and RESPONSIBILITIES 1. Management (overall policy and direction) School Administrator: The incident and/or disaster determines who will be the Incident Command Officer. Until the arrival of the Incident Command Officer, the site administrator is in charge. Public Information Officer: The administration may authorize and designate a trusted, well-trained individual to coordinate information being released to the press and make public announcements. Safety Officer: This person serves a liaison officer. He/she is the point of contact for assisting and cooperating with agency representatives (fire, law enforcement, Red Cross). 2. Planning/Intelligence (gather and assess information) Instructional Staff: Teachers, coaches, and other staff members can perform this function. These individuals must be able to use communication equipment, gather information in a timely manner and weight it for significance. 3. Operations (implement priorities established by the Incident Command Officer) First Aid Coordinator: Knows where all supplies are located, oversees first aid prior to paramedics arrival, coordinates with paramedics. 4. Search and Accountability Coordinator: Accounts for everyone on site as quickly as possible. This person must have access to attendance records, visitor sign-in sheets, emergency data cards of students and any other information that will assist in accounting for the school population. This person works closely with the Student Assembly, Shelter and Release Coordinator. 6

5. Student Assembly, Shelter and Release Coordinator: Oversees locations where students assemble, attends to their needs when providing shelter, oversees how parents receive students and the process for releasing students. This person works closely with the Search and Accountability Coordinator. 6. Grounds and Maintenance Coordinator: Knows layout of buildings and grounds, location of shut off valves and utility lines and is familiar with blueprints. 7. Food, Water and Supplies Coordinator: Oversees distribution of food, water and essential supplies throughout critical incident. 8. Traffic Safety Coordinator: Oversees transportation system. 9. Bi-Lingual Translator: Assists in communication in schools which have a significant number of students and parents who speak English as a second language. C. COMMUNICATIONS 1. Emergency Communications When an emergency condition exists, the Incident Commander, which is usually the Head of School, will notify the necessary personnel to respond to their area of assignment. The methods of communication listed below will be used. Notifications will be given in plain language. Code words shall not be used. a. Face to Face b. Walkie-Talkie c. Cell Phone d. Runners 2. Media Relations The Head of School will be prepared to deal with the media. A separate staging location will be pre-identified for media briefings. 7

3. Emergency Contact Numbers Public Safety Agencies Number General Emergency 911* Police/Sheriff/Fire 911* Poison Control 1-800-222-1222 Local Hospital St Francis Memorial Hospital 900 Hyde St. San Francisco, CA 94109 415-353-6000 Academy/Program Contacts Number Head of School Steve Henderson 415-500-1587 Business Operations Vacant Office Manager- Christine Tejuco 415-762-8800 Academic Administrator- TBD Lead Teacher TBD IT Manager Eric Paulovich 510-383-6617 Other Local Assistance: Jean Southland 408-722-5828 8

PRIMARY ROLES AND ASSIGNMENTS On Site Locations and Staging Areas Primary Alternate Incident Command Officer Steve Henderson Kim Webster Public Information Officer Steve Henderson Kim Webster Safety Officer Christine Tejuco Charleston Brown Planning and Intelligence Megan Hugel Jonathan Jacobson First Aid Coordinator Rick Karicas Christine Tejuco Search and Accountability Coordinator Charleston Brown Jonathan Jacobson Student Assembly, Shelter and Release Coordinator Christine Tejuco Jonathan Jacobson Grounds and Maintenance Coordinator TBD Food, Water and Supplies Coordinator Meghan Jacquot Jonathan Jacobson Traffic Safety Coordinator Sean St. Denny Jonathan Jacobson Bi-Lingual Translator Jordan Wilson Auza Anaya SUPPORT ROLES AND ASSIGNMENTS POSITION 1 ST (Primary) 2 ND 3 rd Incident Commander Steve Henderson TBD TBD First Aid Rick Karicas Christine Tejuco Jonathan Jacobson Search and Accountability Charleston Brown Charlie Hieger Jonathan Jacobson Student Assembly, Shelter and Release Christine Tejuco Megan Hugel Rob Martinez Food,Water and Supplies Meghan Jacquot Rob Martinez Charlie Hieger Grounds and Maintenance TBD TBD TBD Notes: 9

D. EVACUATION CHECKLIST 1. Evacuation q Incident Commander (IC) issues evacuation procedures. q Incident Commander determines if students and staff should be evacuated outside of building. q Direct students and staff to follow evacuation drill procedures and route. Follow alternate route if normal route is too dangerous. q Close all windows. q Turn off lights, electrical equipment, gas, water faucets, air conditioning and heating system. q Lock doors. 2. Teachers: Direct students to follow normal evacuation drill procedures unless Incident Commander alters route. q Take classroom roster and emergency kit. q Close classroom doors and turn out lights. q When outside building, account for all students. Inform Operations Assistant or Incident Commander immediately of missing student(s). q If students are evacuated, stay with class unless relieved by buddy teacher. Take roll again when you arrive at the relocation center. 10

E. LOCKDOWN/SHELTER-IN-PLACE Lock-down procedures may be issued in situations involving dangerous intruders or other incidents that may result in harm to persons inside school building. q Incident Commander (IC) will issue lock-down order by announcing a warning over walkie talkies, sending a messenger throughout the school, other alternate method. q Direct all students, staff and visitors into classrooms or secure rooms q Move all persons away from windows and doors. q Have all persons get down on the floor. q Allow no one outside of classrooms until the Incident Commander gives the all-clear signal. *A duress code will be used to authenticate any all-clear signal* (This is a specific word or phrase that is used prior to giving the all clear signal that indicates to all staff that the person signaling the all clear is not being forced to do so by an intruder) 11

F. USING SCHOOL AS SHELTER Reverse Evacuation/Shelter-in-place provides refuge for students, staff and public within buildings during an emergency. Shelters are located in areas that maximize the safety of inhabitants. Safe areas may change depending on the emergency. Be prepared to go into lockdown/shelter-in-place once inside. q Identify safe areas in each building. q Incident Commander notifies students and staff to assemble in safe areas. Bring all persons inside building(s). q Teachers take class roster. q Close all exterior doors and windows. q Turn off any ventilation leading outdoors. q Cover up food not in containers or put it in the refrigerator. q If advised, cover mouth and nose with handkerchief, cloth, paper towels or tissues. q Teachers should account for all students after arriving in the safe area. q Office personnel must contact each teacher/classroom for a headcount. q All persons must remain in safe areas until notified by Incident Commander or emergency responders. 12

G. BUILDING MAPS Flex Academy Emergency Egress Drawings 13

14

ANIMALS q Ensure the safety of students and staff first. q Call 911, if necessary. q Notify CPR/first aid certified persons in school building of medical emergencies (names of CPR/first aid certified persons are listed in Disaster Team Members section). q Notify Incident Commander. Incident Commander assembles Disaster Team Members. q Seal off area if animal(s) still present. q Incident Commander parents of students involved. q Assess counseling needs of victim(s) or witness(s). Implement post-crisis procedures. 15

ASSAULT/FIGHTS q Ensure the safety of students and staff first. q Call 911, if necessary. q Notify CPR/first aid certified persons in school building of medical emergencies (names of CPR/first aid certified persons are listed in Crisis Team Members section). q Notify Incident Commander. Incident Commander assembles Crisis Team Members. q Seal off area where assault took place. q Defuse situation, if possible. q Head of School notifies police if weapon was used, victim has physical injury causing substantial pain or impairment of physical condition, or assault involved sexual contact (intentional touching of anus, breast, buttocks or genitalia of another person in a sexual manner without consent. This includes touching of those areas covered by clothing). q Head of School or Incident Commander notifies parents of students involved in assault. q Document all activities. Ask victim(s)/witness(es) for their account of incident. q Assess counseling needs of victim(s) or witness(es). Implement post-crisis procedures. 16

BOMB THREAT Upon receiving a message that a bomb has been planted in school: q Use bomb threat checklist. (Page 33 of Emergency Response Plan) q Ask where the bomb is located, when will the bomb go off, what materials are in the bomb, who is calling, why is caller doing this. q Listen closely to caller s voice and speech patterns and to noises in background. q After hanging up phone, immediately dial *69 to trace call. q Notify Incident Commander or designee. q Incident Commander orders evacuation of all persons inside school building(s). q Incident Commander notifies police (call 911) and Head of School or Incident Commander must report incident to police. Evacuation procedures: q Incident Commander warns students and staff. Do not mention Bomb Threat. Use standard fire drill procedures. q Direct students to take their belongings. q Students and staff must be evacuated to a safe distance outside of school building(s). After consulting with Head of School, Incident Commander may move students to 500 feet from building. q Teachers take roll after being evacuated. q No one may re-enter the building(s) until fire or police personnel declare them safe. q Incident Commander notifies students and staff of termination of emergency. Resume normal operations. 17

EARTHQUAKE Inside School building q Staff member implements action DROP COVER AND HOLD q Avoid areas with large areas of glass or heavy suspended light fixtures q Implement Action LEAVE BUILDING q Maintain control of students DO NOT RUN!! q Avoid touching electrical wires and metal objects such as chain link fences q Render first aid as required q Take roll. Hold up OK/NEED HELP sign q Head of School will initiate Action STAY OUT. Do not return to buildings for any reason until they have been declared safe by authorized officials and the ALL CLEAR command is given. q Head of School will instruct custodians or other staff members to guard entrances so that no one reenters the buildings. q Head of School will initiate GO HOME action if warranted. EARTHQUAKE Outside School building q Staff member implements action DROP COVER AND HOLD q The safest place is to stay in the open. Stay there until the earthquake is over. q Move away from buildings, playground equipment, utility poles, signs, trees, metal fences, exposed wires and wet areas. q DO NOT RUN! q Avoid touching electrical wires and metal objects such as chain link fences q Render first aid as required q Take roll. Hold up OK/NEED HELP sign q Head of School will initiate Action STAY OUT. Do not return to buildings for any reason until they have been declared safe by authorized officials and the ALL CLEAR command is given. q Head of School will instruct custodians or other staff members to guard entrances so that no one reenters the buildings. q Head of School will initiate GO HOME action if warranted. 18

FIRE In the event a fire or smoke from a fire has been detected: q Activate fire alarm. q Evacuate students and staff to a safe distance outside of building. q Follow normal fire drill route. Follow alternate route if normal route is too dangerous. q Teachers take class roster. q Incident Commander notifies police (call 911) and Head of School. Superintendent must report incident to Fire Marshal. Incident Commander or q Teachers take roll after being evacuated. q No one may re-enter building(s) until entire building(s) is declared safe by fire or police personnel. q Incident Commander notifies students and staff of termination of emergency. Resume normal operations. 19

If gas odor has been detected in the building: GAS LEAK q Evacuate students and staff to a safe distance outside of building. q Follow normal fire drill route. Follow alternate route if normal route is too dangerous. q Teachers take class roster. q Incident Commander notifies police and fire (call 911) and Head of School. q Teachers take roll after being evacuated. q No one may re-enter building(s) until fire or police personnel declare entire building(s) safe. q Incident Commander notifies students and staff of termination of emergency. Resume normal operations. If gas odor has been detected outside the building: q Incident Commander notifies police and fire department (call 911) and Head of School. Incident Commander or Head of School must report incident to Fire Marshal. q Incident Commander determines whether to shelter in place or evacuate. Fire personnel will assist with decision. q No one may re-enter building(s) until fire or police personnel declare entire building(s) safe. q Incident Commander notifies students and staff of termination of emergency. Resume normal operations. 20

GENERAL EMERGENCY q Notify 911 (if necessary) and the Incident Commander. Incident Commander notifies Head of School. q Notify CPR/first aid certified persons in school building of medical emergencies, if necessary. Names of CPR/first aid certified persons are listed in Crisis Team Members section. q Seal off high-risk area. q Take charge of area until incident is contained or relieved. q Assemble Crisis Team. q Preserve evidence. Keep detailed notes of incident. q Refer media to Jean Southland, Silicon Valley Flex Head of School 21

HAZARDOUS MATERIALS EVENT Incident occurred in building: q Call 9-1-1 q Notify Incident Commander. q Incident Commander notifies Head of School. q Seal off area of leak/spill. q Take charge of area until fire personnel contain incident. q Fire officer in charge will recommend shelter or evacuation actions. q Follow procedures for sheltering or evacuation. q Notify parents if students are evacuated. q Resume normal operations after consulting with fire officials. Incident occurred near school property: q Fire or police will notify Head of School. q Fire officer in charge of scene will recommend shelter or evacuation actions. q Follow procedures for sheltering or evacuation. q Notify parents if students are evacuated. q Resume normal operations after consulting with fire officials. 22

INTRUDER/HOSTAGE Intruder- An unauthorized person who enters school property: q Notify Incident Commander. q Ask another staff person to accompany you before approaching guest/intruder. q Politely greet guest/intruder and identify yourself. q Ask guest/intruder the purpose of his/her visit. q Inform guest/intruder that all visitors must register at the main office. q If intruder s purpose is not legitimate, ask him/her to leave. Accompany intruder to exit. If intruder refuses to leave: q Warn intruder of consequences for staying on school property. q Notify security or police and Incident Commander if intruder still refuses to leave. Give police full description of intruder. (Keep intruder unaware of call for help if possible) q Walk away from intruder if he/she indicates a potential for violence. Be aware of intruder s actions at this time (where he/she is located in school, whether he/she is carrying a weapon or package, etc). Hostage: q If hostage taker is unaware of your presence, do not intervene. q Call 911 immediately. Give dispatcher details of situation; ask for assistance from hostage negotiation team. q Seal off area near hostage scene. q Notify Incident Commander. q Incident Commander notifies Head of School.. q Give control of scene to police and hostage negotiation team. q Keep detailed notes of events. If taken hostage: q Follow instructions of hostage taker. q Try not to panic. Calm students if they are present. q Treat the hostage taker as normally as possible. q Be respectful to hostage taker. q Ask permission to speak and do not argue or make suggestions. q Maintain visual contact with intruder from a safe distance. q Incident Commander notifies Head of School and may issue lock-down procedures (see Lock- Down Procedures section). 23

MEDIA All staff must refer media to site or Flex spokesperson. Flex, Law Enforcement and Fire assume responsibility for issuing public statements during an emergency. (This responsibility shall be pre-determined during the planning process) q Head of School serves as spokesperson unless he/she designates a spokesperson. If spokesperson is unavailable, an alternate assumes responsibilities. Spokesperson Steve Henderson, San Francisco Flex Head of School (415) 762-8803 Alternate spokesperson: Charleston Brown, San Francisco Flex Guidance Counselor During an emergency, adhere to the following procedures: q Incident Commander or designee relays all factual information to Head of School. q Head of School notifies other buildings and may ask school Public Information designee to prepare a written statement to media. q Establish a media information center away from building. q Update media regularly. Do not say No comment. q Do not argue with media. q Maintain log of all telephone inquiries. Use scripted response to respond to inquiries. Media statement q Create a general statement before an incident occurs. Adapt statement during crisis. q Emphasize safety of students and staff first. q Briefly describe plan for responding to emergency. q Issue brief statement consisting only of the facts. q Respect privacy of victim(s) and family of victim(s). Do not release names to media. q Refrain from exaggerating or sensationalizing crisis. 24

RADIOLOGICAL EVENT Schools within 10-mile radius (x) Nuclear Station: Listen for 3 to 5 minute steady siren blast. This signals public to tune their radios to an Emergency Alert Station (EAS). Schools will be notified if radiological release requires protective actions. There are two basic protective actions: sheltering and evacuation. Sheltering Notification: q Bring all persons inside building(s). q Close all exterior doors and windows. q Turn off any ventilation leading outdoors. q Cover up food not in containers or put it in the refrigerator. q If advised, cover mouth and nose with handkerchief, cloth, paper towels or tissues. Evacuation Notification: q Incident Commander notifies students, staff and relocation center. q Close all windows. q Turn off lights, electrical equipment, gas, water faucets, air conditioning and heating system. q Place evacuation sign in window. q Lock doors. Teacher responsibilities during evacuation: q Return to homeroom or keep classes intact. q Take roll. q Explain procedures to students. Instruct students to take belongings. q Wait in classroom until Incident Commander or designee informs teachers that buses have arrived. q Take class roster. q Take roll again after arriving at the relocation center. 25

If incident occurred in building: SERIOUS INJURY/DEATH q Call 911. q Notify CPR/first aid certified persons in school building of medical emergencies (names of CPR/first aid certified persons are listed in Crisis Team Members section). q If possible, isolate affected student/staff member. q Notify Incident Commander. q Incident Commander notifies Head of School. q Activate school crisis team. Designate staff person to accompany injured/ill person to hospital. q Incident Commander notifies parent(s) or guardian(s) of affected student. q Direct witness(es) to school psychologist/counselor. Contact parents if students are sent to psychologist/counselor. q Determine method of notifying students, staff and parents. q Refer media to Steve Henderson, San Francisco Flex Head of School If incident occurred outside of building: q Activate school crisis team. q Notify staff before normal operating hours. q Determine method of notifying students and parents. Announce availability of counseling services for those who need assistance. q Refer media to Steve Henderson, San Francisco Flex Head of School Post-crisis intervention: q Meet with Academy staff to determine level of intervention for staff and students. q Designate rooms as private counseling areas. q Escort affected students, siblings, close friends, and other highly stressed students to counselors. q Debrief all students and staff. q Assess stress level of all students and staff. q Recommend counseling to overly stressed students and staff. q Follow-up with students and staff who received counseling. q Designate staff person(s) to attend funeral. q Allow for changes in normal routines or test schedules to address injury or death. 26

SHELTERING PROCEDURES Sheltering provides refuge for students, staff and public within building during an emergency. Shelters are located in areas that maximize the safety of inhabitants. Safe areas may change depending on the emergency. q Identify safe areas in each building. q Incident Commander warns students and staff to assemble in safe areas. Bring all persons inside building(s). q Teachers take class roster. q Close all exterior doors and windows. q Turn off any ventilation leading outdoors. q Seal doors, windows, and vents with plastic sheets and duct tape. q Cover up food not in containers or put it in the refrigerator. q If advised, cover mouth and nose with handkerchief, cloth, paper towels or tissues. q Teachers should account for all students after arriving in safe area. q All persons must remain in safe areas until notified by Incident Commander or emergency responders. 27

STAFF RESPONSIBILITIES Incident Commander or designee: q Verify information. q Identify Command Post. q Call 9-911 q Seal off high-risk area. q Convene crisis team and implement crisis response procedures. q Notify Head of School. q Notify students and staff (depending on emergency; students may be notified by teachers). q Evacuate students and staff if necessary. q Refer media to Flex spokesperson (or designee). q Notify community agencies (if necessary). q Implement post-crisis procedures. q Keep detailed notes of crisis event. Teachers: q Verify information. q Lock classroom doors, unless evacuation orders are issued. q Warn students, if advised. q Account for all students. q Stay with students during an evacuation. Take class roster. q Refer media to Academy/Program spokesperson (or designee). q Keep detailed notes of crisis event. 28

STUDENT UNREST q Notify police, if necessary. (dial 911) q Ensure the safety of students and staff first. q Contain unrest. Seal off area of disturbance. q Notify Incident Commander. q Incident Commander notifies Head of School. q Warn staff. Incident Commander may issue lock-down (see Lock-Down Procedures section). q Shut off bells (if appropriate). q Move students involved in disturbance to an isolated area. q Meet with student representatives to address issues. q Document incidents with cassette recorder or take detailed notes. Teachers: q Keep students calm. q Lock classroom doors. q Do not allow students to leave the classroom until you receive an all-clear signal from Incident Commander. q Make a list of students that are absent from classroom. Document all incidents. 29

Suicide Attempt in School: SUICIDE q Verify information. q Call 911. q Notify Incident Commander q Incident Commander notifies Head of School and parent(s) or guardian(s) if suicidal person is student. Incident Commander may schedule meeting with parents and psychologist/counselor to determine course of action. q Calm suicidal person. q Try to isolate suicidal person from other students. q Ask suicidal person to sign a no suicide contract. q Stay with person until counselor/suicide intervention arrives. Do not leave suicidal person alone. q Determine method of notifying staff, students and parents. Hold daily staff debriefings before and after normal operating hours as needed. q Activate school crisis team to implement post-crisis intervention. Determine level of intervention. Suicidal Death/Serious Injury: q Verify information. q Activate school crisis team. q Incident Commander notifies Head of School. q Notify staff in advance of next school day following suicide or attempted suicide. q Determine method of notifying students and parents. Do not mention suicide or details about death in notification. Do not hold memorials or make death appear heroic. Protect privacy of family. q Implement post-crisis intervention. Post-crisis Intervention: q Meet with school staff to determine level of intervention for staff and students. q Designate rooms as private counseling areas. q Escort siblings, close friends, and other highly stressed students to counselors. q Assess stress level of staff. Recommend counseling to overly stressed staff. q Refer media to Steve Henderson, San Francisco Flex Head of School Do not let media question students or staff. q Follow-up with students and staff who received counseling. Resume normal routines as soon as possible. 30

TERRORIST EVENT Weapons of mass destruction likely to be employed by terrorists fall into four basic categories: Nuclear, Biological, Chemical, and Conventional. The below outlined procedures will protect students and staff should such attacks occur. Nuclear: Defense against nuclear weapons depends primarily on distance from the point of detonation. If time permits: q Move students and staff to specifically identified basement or lower level rooms. Interior hallways may be used as an alternate. q Close all doors leading into hallways to minimize flying glass. q All people assume the duck, cover and hold position on the ground. q Shut down all utility systems to the building. (Gas and electricity are the priorities) q Shelter in place to protect from fall out if attack is far enough away. q Keep students and staff inside buildings. Allow parents to pick up their children at their own discretion once cleared to do so by public safety, emergency management, or military authorities Biological: Defense against biological attacks is difficult. Awareness of an attack is usually not possible for days or weeks. The first signs may emerge as personnel notice a higher than usual incidence of various symptoms. Should an attack be discovered while in progress the school should: q Reverse-evacuate all people into school buildings. q Shelter in place. (Do not use basements or low lying areas) q Close all doors and windows. q Shut down the HVAC system. (Limit airflow from outside) q Seal doors, windows, and vents with plastic and duct tape. q Keep students and staff inside buildings. Allow parents to pick up their children at their own discretion once cleared to do so by public safety, emergency management, or military authorities. Chemical: q Reverse-evacuate all people into school buildings. q Shelter in place. (Do not use basements or low lying areas) q Close all doors and windows. q Shut down the HVAC system. (Limit airflow from outside) q Seal doors, windows, and vents with plastic and duct tape. q Be prepared to treat students and staff who experience a reaction to the chemical agent. q The decision to evacuate should be made after consulting with public safety, emergency management, or military authorities. Conventional: The danger from the blast effect of conventional explosive devices is similar to nuclear devices with a higher rate of survivability. If responding to the threat of a imminent blast nearby: q Move students and staff to specifically identified basement or lower level rooms. Interior hallways may be used as an alternate. q Close all doors leading into hallways to minimize flying glass. q All people assume the duck, cover, and hold position on the ground. q Shut down all utility systems to the building. (Gas and electricity are the priorities) q Shelter in place to protect from fall out if attack is far enough away. q Keep students and staff inside buildings. Allow parents to pick up their children at their own discretion once cleared to do so by public safety, emergency management or military authorities If the school is the target: q Evacuate to pre designated off site location(s) 31

WEAPONS q Call police if a weapon is suspected to be in school. q Ask another administrator to join you in questioning suspected student or staff member. q Accompany suspect to private office to wait for police. q Conduct search with police. q Inform suspect of his/her rights and why you are conducting search. q Keep detailed notes of all events and why search was conducted. q Notify parent(s) or guardian(s) if suspect is a student. Explain why search was conducted and results of the search. q If suspect threatens you with a weapon, do not try to disarm them. Back away with your arms up. Remain calm. 32

WEATHER Severe Weather Watch has been issued in an area near school q Monitor Emergency Alert Stations (see EAS section) or NOAA Weather Stations (National Weather Service, Weather Channel). q Bring all persons inside building(s). q Close windows and blinds. q Review severe weather drill procedures and location of safe areas. Severe weather safe areas are under desks and in hallways away from windows and large rooms. q Review drop, cover and hold procedures with students. Severe Weather Warning has been issued in an area near school or severe weather has been spotted near school q Shut off gas. q Move students and staff to safe areas. q Remind teachers to take class rosters. q Ensure that students are in drop, cover and hold positions. q Account for all students. q Remain in safe area until warning expires or until emergency personnel have issued an allclear signal. 33

BOMB THREAT CHECKLIST Description Detail Report Callers Voice - Circle as applicable: Questions to ask: Calm Nasal Angry Stutter 1) When is the bomb going to explode? Excited Lisp Slow Raspy 2) Where is it right now? Rapid Deep Soft Ragged 3) What does it look like? Loud Clearing Throat Laughter Deep Breathing 4) What kind of bomb is it? Crying Cracked Voice Normal Disguised 5) What will cause it to explode? Distinct Accent Slurred Familiar 6) Did you place the bomb? If voice is familiar, whom did it sound like? 7) Why? 8) What is your address? Background Sounds: 9) What is your name? Street Noises Factory Machinery Exact wording of the threat: Animal Noises Voices Clear PA System Static Local Call Music Long Distance House Noises Phone Booth Motor Office Machinery Sex of Caller: Race: Other Length of call: Age: Date: Time: Threat Language: Number at which call was received: Well Spoken (educated) Incoherent Taped Notes: Foul Message read Irrational by threat maker Remarks: 34

Notice of First Aid Care DATE: BUILDING: Dear Parent: was injured at building site and has been given first aid. If you feel further care is necessary, please consult your family physician. Destination: (If not presently on site) Transporting Agency: (if not presently on site) Time: Remarks: Please sign and return one copy to school. Retain a copy for your records. PARENT S SIGNATURE ACAD/PROG REPRESENTATIVE S SIGNATURE Note: 1 copy goes home with student 1 copy stays with teacher or medical treatment team records 35

Public Information Release Check (_) as appropriate: Academy/Program Specific Site Date: Time: NOTE: If this is used as a script, read only those items checked. Make no other comments. (Check off, fill in, and cross off as appropriate.) has just experienced a(n) The (students/employees) [(are being) or (have been)] accounted for. No further information is available at this time. Emergency medical services [(are here) or (are on the way) or (are not available to us)]. Police [(are here) or (are on the way) or (are not available to us)]. Fire Dept./paramedics [(are here) or (are on the way) or (are not available to us)]. [(are here) or (are on the way) or (are not available to us)]. Communication center(s) for parents (is/are) being set up at to answer questions about individual students. Communication center(s) for families (is/are) being set up at to answer questions about individual employees. Injuries have been reported at and are being treated at the site by (staff/professional medical responders). (#) reported injured. Students have been taken to a safe area,, and are with [(classroom teachers/staff) or ( )]. (#) Students have been taken to the local emergency room for treatment of serious injury. Parents of injured students should go to the emergency room at (#) Confirmed deaths have been reported at Names cannot be released until families have been notified. Structural damage has been reported at the following sites:. Release restrictions No Yes If yes, what? Released to the public as Public Information Release # Date/Time: 36

Sample School-Parent Letter [Date] Dear Parents: Should an emergency or disaster situation ever arise in our area while meeting is in session, we want you to be aware that the FLEX ACADEMY has made preparations to respond effectively to such situations. In fact, public programs in California are built to meet stringent construction standards and they may be safer than your own home in the event of a disaster. Should we have a major disaster during meeting hours, your student(s) will be cared for at this site. Our Academy has a detailed disaster plan which has been formulated to respond to a major catastrophe. Your cooperation is necessary in any emergency. 1. Do not telephone the site. Telephone lines may be needed for emergency communication. 2. In the event of a serious emergency, students will be kept at the site until they are picked up by an identified, responsible adult who has been identified as such on an Academy emergency card which is required to be filled out by parents at the beginning of every school year. Please be sure you consider the following criteria when you authorize another person to pick up your child at school: He/she is 18 years of age or older. He/she is usually home during the day. He/she could walk to school, if necessary. He/she is known to your child. He/she is both aware and able to assume this responsibility. 3. Turn your radio to [radio stations] for emergency announcements. If students are to be kept at site, radio stations will be notified. 4. Impress upon your children the need for them to follow the directions of any academy personnel in times of an emergency. Students will be released only to parents and persons identified on the Flex Academy Emergency Card. During an extreme emergency, students will be released at designated reunion gates located on the site campuses. Parents should become familiar with the Emergency Disaster Plan and be patient and understanding with the student release process. Please instruct your student to remain at school until you or a designee arrives. Because local telephone service may be disrupted, also list an out-of-state contact on the emergency card, as calls may still be made out of the area while incoming calls are affected. 37

Sample Academy/Program-Parent Letter (Continued) The decision to keep students at site will be based upon whether or not streets in the area are open. In case of a hazardous release event (chemical spill) near the site area, Shelter-in-Place procedures will be implemented to provide in place protection. All students and staff will clear the fields, report to their rooms and all efforts will be made to prevent outside air from entering classrooms during the emergency. Shelter-in-Place signs will be placed in classroom windows or hung outside classroom doors during a drill or emergency. Students arriving at site during a Shelter-in-Place drill or event should report to the office or to a previously designated area at the site because classrooms will be inaccessible. When the dangerous incident has subsided, an all-clear signal will be given. Please discuss these matters with your immediate family. Planning ahead will help alleviate concern during emergencies. Sincerely, 38

Site Status Report TO: FROM: (name) LOCATION: DATE: TIME: PERSON IN CHARGE AT SITE: Message via: 2-way Radio Telephone Messenger EMPLOYEE/STUDENT STATUS Students Absent Injured # Sent to Hosp./med Dead Missing Unaccounted for (Away from site) # Released To parents # Being supervised Site Staff Others STRUCTURAL DAMAGE Check damage/problem and indicate location(s). Check ü Damage/Problem Gas leak Water leak Fire Electrical Communications Heating/cooling Other (list): Location(s) MESSAGE: (include kind of immediate assistance required; can you hold out without assistance/how long? overall condition of campus, neighborhood & street conditions; outside agencies on campus & actions; names of injured, dead, missing and accounted for ASAP) 39

Student Accounting Form Room No: Enrolled per register: Not in meeting today: Present now: Date: Reported by: Received by: 1. Students or classroom volunteers elsewhere (off campus, left in room, other location, etc.) Name Location Problem 2. Students on playground needing more first aid than you can handle: Name Location Problem Additional comments: (report fire, gas/water leaks, blocked exits, structural damage, etc.) 40

Update Report Name Time # children remaining at site # staff members remaining to care for children Assistance required: water food blankets # people to help Update Report Name Time # children remaining at site # staff members remaining to care for children Assistance required: water food blankets # people to help Update Report Name Time # children remaining at site # staff members remaining to care for children Assistance required: water food blankets # people to help Update Report Name Time # children remaining at site # staff members remaining to care for children Assistance required: water food blankets # people to help 41

San Francisco Flex Academy Class Roster as of September 2013 Steve Henderson 7/18/13 8:33 PM Comment [1]: update (See attached Roster) 42

Emergency Response Drill Log Site: Date Type of Drill Comments 43

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