STRESS AMONG DOCTORS IN MALAYSIA

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STRESS AMONG DOCTORS IN MALAYSIA Prof Dr Krishna Gopal Rampal Perdana University Graduate School of Medicine COLLEGIUM RAMAZZINI DAYS SEMINAR 2013 26 th October 2013

CONTENTS Malaysia Health Facts Career pathways for doctors Study Instruments used to study stress among doctors Prevalence of stress among doctors in Malaysia ASSET Stress Level and Occupational Stressor Inventory Stressors and Emotional Burnout among House Officers Conclusion

MALASYIA HEALTH FACTS Total population (2011) 28,964,300 Annual Population Growth Rate % (2011) 1.3 Life expectancy at birth (Male) 2010 71.9 years Life expectancy at birth (Female) 2010 77.0 years Total expenditure on health as % of GDP 4.75 % of Total MOH Budget Allocation to National Budget 8.02 Public expenditure on health as % of total expenditure on health 46.2 Human Development Index Rank, out of 182 countries 66

HEALTH CARE FACILITIES 2011 Government Ministry of Health No. Beds Hospitals 138 33,394 Dental Clinics 51 459 Mobile Dental Clinics 27 27 Health Clinics 985 Community Clinics (Klinik Desa) 1864 Mobile Health Clinics (Teams) 184 Non-Ministry of Health Hospitals 8 3,322 Private Hospitals 220 13,568 Maternity Homes 25 105 Nursing Homes 14 362 Medical clinics 6,589 Dental clinics 1,576

HEALTH CARE DELIVERY SYSTEM PUBLIC SECTOR INSTITUTIONAL CARE National Referral Centres Regional Hospital/State Hospital Hospitals with Specialists in Districts Hospitals without Specialists in Districts PRIMARY HEALTH CARE Health Clinics 1 : 20,000 population Rural/Community Clinics 1 : 4,000 population

HEALTH CARE DELIVERY PRIVATE SECTOR Private health facilities consist of; Private clinics Private hospitals Private maternity homes / centres Almost half of the doctors practice in the private sector. Private Clinics Mostly provide out patient treatments for minor aliments. Minimal involvement in prevention activities. Provide simple diagnostic procedures. Provide minor surgery services.

Private Hospitals Range from 2 to 500 beds hospital. Controlled under Private Hospital and Facilities Act 1998. Provide specialist treatment in various fields. Owned by individuals, company or nongovernmental organisations. Maternity Homes Provide obstetrics and gynecology services. Have few beds (ranging from 2 to 10 beds) Few have caesarean section operation facility.

CAREER PATHWAYS FOR DOCTORS Provisional registration with Malaysian Medical Council on graduating from medical school until successful completion of 2 year house officer training. House officer training Six 4 monthly postings (Medicine, Paediatrics, Surgery, Orthopedics, Obstetrics and Gynaecology and Emergency Medicine) Additional 2 year compulsory service as medical officers with the government 20% of doctors undertake 4 year specialist training Continue to work with public or private sector Career pathway registrar, clinical specialist, consultant and senior consultant

Prevalence of stress among doctors House officers 65.2% Medical Officers 41.9% Specialists 30.7% General Practitioners 32.6% Medical Officers of Health 40.7%

ASEAN STRESS SURVEY EXPERT TEAM (ASSET) Purpose of establishing ASSET in 2000 To develop and validate standard stress questionnaires for doctors in ASEAN countries. To determine the prevalence of stress among doctors in ASEAN countries. To identify risk factors for stress among doctors in ASEAN countries. To identify the protective factors for stress among doctors in ASEAN countries.

ASSET STRESS LEVEL AND STRESSOR INVENTORY ASSET Stress Level Inventory 18 items ASSET Doctors Occupational Stressors Inventory (53 items) 8 domains of occupational stressors among doctors found in the pilot study : Work environment Conflict with work and home life Role Job task Patient care Managerial duties Job dissatisfaction Organizational interaction and support

HOUSE OFFICERS Before 2011: On Call System Working hours not regulated Usual work hours 7.30am until 7.30pm On call days 7.00am until 5.00pm the following day Usually 3 calls per week After 2011: Graduate Medical Officer Flexi Timetable Worker System Shift System (3 Shifts) not to exceed 60 hours per week Shifts: 7.00am 6.00pm; 11.00am 11.00pm; Night shift 10.00pm 10.00am 2 morning, 2 afternoon and 1 night shift per week

MEDICAL OFFICERS Working hours Normal working hours 8.00am 5.00pm On call working hours 8.00am 1.00pm/ 5.00pm next day Usually 7 to 8 calls per month Work load depends on workplace whether in District/ General Hospital In General Hospital Managing patients in wards and in specialist clinics 15 20 patients In District Hospital Managing patients in wards + in and outpatient clinics 50 60 patients/day

Stressors and Emotional Burnout among House Officers (Sami et al) Feeling underpaid Work overload and On calls Time pressures, fear of making mistakes and difficulty in making decisions Lack of resources and support Poor relationship with supervisors Feeling insecure in job Work demands affecting personal life

CONCLUSION Increase in prevalence of stress expected due to large number of new doctors entering workforce 4000 annually Fears of inadequate training and reduced skills set to manage patients Reduced income levels and increased job insecurity predicted Need for stress management programs and teaching coping /survival skills to junior doctors