The Texas Association of Municipal Information Officers (TAMIO) is an affiliate of the Texas Municipal League.

The Texas Association of Municipal Information Officers (TAMIO) is an affiliate of the Texas Municipal League.

(Speakers and sessions are subject to change.) 3:00 5:00 p.m. Pre-Conference Tour: Dude, You re Going to Dell! (ticketed event, $25) This tour is limited to the first 30 registrants. Transportation will be provided by the City of Round Rock. Please meet in the hotel lobby at 2:30 p.m. The Dell world headquarters campus is just across the street from our host hotel, so we ll take a tour of the facilities. Attendees will get insight into the tech titan s global operations, tour its Social Media Listening Center, and go hands-on with the latest Dell products. 7:30 a.m. Registration 8:00 9:00 a.m. Networking Breakfast 9:00 10:15 a.m. Welcome and General Session TAMIO President Tom Bryson, Director of Communications and Marketing, City of Farmers Branch 10:15 10:30 a.m. Refreshment Break 10:30 11:45 a.m. Concurrent Sessions Making the Right Pitch Reid Ryan, CEO and President, Ryan-Sanders Baseball, Inc. When it comes to sports marketing, no one knows the score better than Reid Ryan, founder and CEO of Ryan-Sanders Baseball. Reid s vision to bring a major league mindset to a minor league baseball team in Round Rock was a home run with fans and the community. The Round Rock Express set attendance records in its first season (and oh, by the way, won the Texas League championship), and 12 years later remains the gold standard for minor league franchises. The Brooks Show Brooks Bennett, Chief Information Officer, City of Round Rock Back by popular demand, City of Round Rock CIO Brooks Bennett shares his unique insight into the latest in communications technology. Don t know what a Google Fusion Table is? Wondering what Pinterest can do for your city? What s the latest in mobile devices and apps? Learn all this and more from the man who can not only write the code for your dynamic Web content, but can actually explain it, too! Show Me the Money: Transitioning to the State Cable Franchise Agreement Clarence West, Attorney, Austin If your city is not already on the State Cable Franchise Agreement, it will be soon. In his presentation, Mr. West will discuss the transition from local cable franchise agreements to the State Cable Franchise Agreement. He will also discuss the status of statewide legislation that could ease the restrictions on the use of PEG funds to allow them to be used for PEG personnel and operations.

Noon 1:30 p.m. Luncheon and General Business Meeting Professional Certification Program Dr. Jacqueline Lambiase, Associate Professor of Journalism and Strategic Communications, Schieffer School of Journalism, Texas Christian University TAMIO and TCU are entering into an historic partnership to develop and operate a professional certification program for public communicators. TAMIO fave Dr. Jacque Lambiase will be here to elaborate on the planning for the program and to offer a timeline for implementation. 1:45 3:00 p.m. Concurrent Sessions 3:00 3:15 p.m. Refreshment Break 3:15 4:30 p.m. Concurrent Sessions 5:15 6:30 p.m. Networking Reception 6:30 p.m. Restaurant Romp Bragging 101: Effectively Communicating Your Department s Success and Worth Panelists: Jay Socol, Public Communications Director, City of College Station; and additional players to be named later As communicators, we brag on our cities all the time. But how good are we at patting ourselves on the back? What municipal communicators do each day can have a huge impact on achieving the goals and objectives established by your city council and management. But do they know that? Hear a panel of communicators discuss the ways to make your department indispensible and influential, from developing a strategic communications plan to quantifying your value through data, as well as dollar$. County and Local and Feds, Oh My! MacKenzie Kelly, Emergency Management Administrative Technician, Williamson County; and Doug Matthews, Chief Communications Director, City of Austin Although we all think we may be prepared for a crisis to come our way, when it is here, the decisions don t allow for much time to think, OH, MY! How do you make those unprecedented decisions? How do you best communicate with the people you need to get a message to? Who is governing you, and how many play a part in your decisions? Crisis communication displayed at its best, learn the tools and processes that these individuals used in some recent events they were faced with in their cities. Total Recall: An Epic Battle Pitting Government Against a Hostile Public Hilary Shine, Public Information Director, City of Killeen; and Jay Socol, Public Communications Director, City of College Station This is no recurring dream about Mars; it s an increasing number of cities finding themselves under the threat of recall, even when there s no evidence of wrongdoing. Hear from one city that battled a biased media and lost five councilmembers, and from another whose councilmembers prevailed, but not without publicly fighting one of their own the recall s primary financier. Film Festival TAMIO President Tom Bryson, Director of Communications and Marketing, City of Farmers Branch TAMIO s annual look at the best in video never fails to deliver. Come see what your fellow communicators are up to, and be prepared to steal as many good ideas as possible and reinforce how to clearly and concisely deliver your message. In other words, What are you sinking about?

8:00 9:00 a.m. Networking Breakfast 9:00 10:15 a.m. General Session Face to Face with Facebook What s on deck for local governments using Facebook? We ll get some inside baseball from Austin s Facebook operations center, and learn some local government best practices for this powerful communications tool. And don t worry about extra innings: we ll leave plenty of time for Q&A! 10:15 10:30 a.m. Refreshment Break 10:30 11:45 a.m. Concurrent Sessions Future Shock Panelists: Brooks Bennett, Chief Information Officer, City of Round Rock; John Garrett, Publisher and Co-Owner, Community Impact Newspaper, Austin; and Robert Quigley, Professor of Journalism, The University of Texas Think back over the past five years about how technological advances and changes (read: staff cuts) in local news media have changed how we do business as government communicators. Now try to look forward five years. Having trouble seeing the future? Fear not! Our all star panel will provide the insight you need to be prepared for what the future will bring. Panelists will offer their perspective on the changes that are a-comin. Herding Cats: Leveraging Social Media Panelists: Nyleva Corley, Digital Content Group, The University of Texas; James Kunke, Community Relations and Tourism Director, City of Lewisville; Sally Ellerston, Public Information Officer, City of Burleson; and Roy Cantu, Public Information Director, City of McAllen So your Twitter and Facebook pages are humming along. Now several departments want their own. How you do lay out the rules of the road for this venture? How do you monitor your organization s social media activity? And more importantly, how do you make all those messages work together to benefit your entire organization? Our panelists will share their experiences to help you develop your own social media strategies. Noon 1:30 p.m. Luncheon and TAMI Awards See the registration form to order additional tickets for guests. 1:45 3:00 p.m. TAMIO Town Hall Join members of the Board of Directors for an informal snap review of the conference and idea session for improving TAMIO going forward.

REGISTRATION FEES TAMIO Members: Register online by 5:00 p.m. on Wednesday, May 30, and receive the discounted early registration fee of $165. For online registrations received at TML after 5:00 p.m. on May 30, the registration fee is $185. Registration by mail is $190. Non-Members: The registration fee is $195. The registration fee includes all sessions, handout materials, breakfasts, lunches, refreshment breaks, and receptions. Additional tickets for guests to attend the TAMI Awards Luncheon at noon on Friday, June 22, can be purchased for $30 each. Tickets must be purchased by Wednesday, June 13. No tickets will be sold at the conference. HOTEL ACCOMMODATIONS The conference will be held at the Austin Marriott North, and the rate is $109. For reservations, please call 800-865-0546 or 512-733-6767 by Wednesday, May 30, and identify yourself as a Texas Association of Municipal Information Officers (TAMIO) Annual Conference participant. SUBSTITUTION/CANCELLATION POLICY If you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute, a $45 cancellation fee will be assessed if written cancellation is e-mailed to acct@tml.org by Wednesday, May 13. No refunds will be honored after that date. CONFIRMATIONS/BADGES Confirmations will be sent via e-mail at least one week prior to the conference, and conference badges will be mailed to you in advance. PLEASE REMEMBER TO BRING YOUR BADGE TO THE CONFERENCE. PARKING The hotel offers free surface parking. SPECIAL ACCOMMODATIONS Let us know on the registration form if you need special assistance of any kind. WE WANT TO HELP! In order to respond to any special request, we would appreciate as much advance notice as possible. Thank you. QUESTIONS? You may contact the TML Affiliate Services Department in the following ways: 1. Phone: 512-231-7400, ext. 450 2. Fax: 512-231-7494 3. E-mail: hillery@tml.org 4. Mail: 1821 Rutherford Lane, Suite 400, Austin, Texas 78754-5128 You may also contact TAMIO President Tom Bryson at tom.bryson@farmersbranch.info or 972-919-2511. The Texas Association of Municipal Information Officers (TAMIO www.texastamio.org) was created as a result of the increasingly complex role of public information in municipal government. TAMIO actively seeks to: Advance and promote the cooperation and exchange of information and ideas among Texas cities. Provide professional development for public information and communications professionals who work in municipal government or similar agencies. Provide public relations assistance where possible to municipalities and the Texas Municipal League (TML). Promote recognition outside the organization for achievement in communication with citizens. Questions about TAMIO membership? Contact TAMIO President Tom Bryson at tom.bryson@farmersbranch.info or 972-919-2511.

(Please copy this form as needed.) TWO WAYS TO REGISTER: (1) Register online with credit card at: (2) Mail this form with payment to: www.texastamio.org or TML Administrative Services www.tml.org (click on Training ) 1821 Rutherford Lane, Suite 400 Austin, TX 78754-5128 Full Name Badge Name Title City/Organization Address City State Zip Phone Fax E-mail I require the following special accommodations Online Member Registration by May 30 $165 Online Member Registration after May 30 $185 Member Registration by Mail $190 Non-Member Registration $195 Pre-Conference Tour $ 25 The Pre-Conference Tour is limited to the first 30 registrants. Additional Tickets for Friday TAMI Awards Luncheon $ 30 Additional tickets must be ordered no later than June 13. NO TICKETS WILL BE SOLD AT THE CONFERENCE. TOTAL $