QUALIFICATIONS RTP Registration Procedure - Staff and LTP Capacity Approval ACTVET_L3_Q_QMPRCDR001 ACTVET All Rights Reserved No part of these presents may be reproduced or transmitted in any form or by any means including photocopying and recording without the written permission of the copyright holder, application for which should be addressed to ACTVET, P.O. Box 108800 Abu Dhabi. Such permission must also be obtained before any part of these presents is stored in any retrieval system of any nature.
Table of Contents 1 FLOWCHART... 3 2 PURPOSE... 4 3 SCOPE... 4 4 REFERENCES... 4 5 DEFINITIONS... 5 6 RESPONSIBILITIES... 6 7 OPERATION... 6 8 DOCUMENTATION... 8 9 KEY PERFORMANCE INDICATORS... 8 Discipline: Qualifications Contents: Page 2 of 8
1 FLOWCHART TP Start TP submits RTP request and initial staff list LD Licensing Department TP Training Provider QD Qualification Department VS Verification Specialist DMS Data Management Specialist HQM Head Qualification Management QD - VS VS ensure the availability of minimum required staff capacity QD - VS VS request LTP to submit staff documents QD - VS LTP Staff applications received ACTVET_L3_Q_QMPRCDR00 1_TMPLT00 4 LTP staff lice nse a pplication details ACTVET_L3_Q_QMPRCDR00 1_APLCTN00 3 Traine r Assessor IV or EV Application Form LTP confirmed Trainer, Assessor and IV staff No ACTVET_L3_Q_QMPRCDR00 1_APLCTN00 4 Asse ssor occupational competence application form ACTVET_L3_Q_QMPRCDR00 1_TMPLT01 7 Staff Document Statement of Validity QD - VS Yes VS identifies the eligible National Qualifications of the staff and Submits staff capacity report to HQM for approval Register LTP details stored in Qualification Department database QD - HQM No LTP has capacity Yes to offer national qualifications QD EV ACTVET_L3_Q_QMPRCDR00 1_TMPLT00 1 Centre Approval EV visit. EV submits the report for approval QD HQM / D HQM & Director review EV report & Staff Capacity Report External Verification Centre Approval Checklist ACTVET_L3_Q_QMPRCDR00 1_TMPLT00 2 External Verifie r Reports ACTVET_L3_Q_QMPRCDR00 1_TMPLT00 2 EV Report and Action Plans Center recommended to become an RTP to deliver National Qualifications Yes No ACTVET_L3_Q_QMPRCDR00 1_TMPLT01 3 NQA - RTP Approval form QD - D Qualification Department send EV report and staff/institute capacity notification to RTP Committee RTP Committee approves RTP status No Yes RTP committee issues RTP approval form to LD ACTVET_L3_Q_QMPRCDR00 1_TMPLT01 6 RTP Committee approval form LD Licensing Department notify NQA of RTP status NQA notify LTP of RTP status Stop Discipline: Qualifications Contents: Page 3 of 8
2 PURPOSE The purpose of this procedure is to explain the process implemented by ACTVET Qualifications Department for approving the capacity of an organization to be a Registering Training Provider (RTP), to deliver national recognized vocational qualifications in the UAE. 3 SCOPE The process involves ACTVET Qualifications Department, ACTVET Licensing Department and Licensed Training Providers (LTPs) seeking approval to become a Registered Training Provider (RTP) to deliver National qualifications. The Supplier-Customer Relationship is illustrated below: Supplier ACTVET Departments Work Process RTP Process Customer Licensed Training Provider 4 REFERENCES i. VETAC System for Registration and Quality Assurance of Training Providers and Qualifications - version 2 ii. VETAC System of Qualified Assessors, Internal Verifiers and External Verifiers- version 1 iii. Resolution no.(09) for the Year 2016, regarding the formation of an RTP approval committee Discipline: Qualifications Contents: Page 4 of 8
5 DEFINITIONS Assessor Term Awarding Body Candidate External Verifier (EV) Internal Verifier (IV) Learner Licensed Training Provider (LTP) Definition A qualified individual authorised and able to conduct internal/external assessments and make a judgement on a learner s competences. An entity, entitled through legislation or other formal mandate from a regulatory authority, to approve under its remit, the development and issuing of qualifications formally recognising the achievements of a given parcel of endorsed learning outcomes. A student studying for a degree, and taking an examination or assessment An individual who is responsible for monitoring and evaluating the internal quality and assessment processes conducted in an RTP on behalf of VETAC to ensure that they meet the standards. They verify the eligibility of prospective RTPs. They are independent and seek to ensure the impartiality and fairness of the assessment process. An individual who is responsible for developing, managing, monitoring and evaluating the internal quality and assessment processes conducted in an RTP to ensure safe, impartial, valid and consistent assessment strategies and decisions to ensure consistency in assessment. They authenticate assessors judgements so that expectations and results are standardised for consistency within an education and training organisation and across industry. A generic and inclusive term which refers to individuals in the process of learning, whether at school, colleges, universities, institutions, apprenticeships, or undergoing training, including non-formal and informal learning. Licensed Training Provider is the term utilized to identify that a technical vocational educational and training provider has received the appropriate license to operate. Registered Training Provider (RTP) Trainer An organisation approved by the NQA and relevant awarding body, and in compliance with NQA standards, to deliver training programs. An RTP can be private, semi-government, or a government education entity such as schools, colleges, institutes of technology or universities, adult and community organisations, commercial and enterprise training providers and industry bodies where training is not necessarily their core business. The academically qualified and industry experienced expert that will provide the theoretical and practical training for the institute. Discipline: Qualifications Contents: Page 5 of 8
6 RESPONSIBILITIES 6.1 ACTVET is responsible for: The Registration Procedure for determining and approving staff and institutional capacity for RTP approval status. Reporting and evidencing approved RTP status to the NQA. 6.2 Qualifications Department is responsible for: Processing the applications received from the LTPs. Checking, recording and making a judgement about the submitted documents of Trainers, Assessors and/or Internal Verifiers for confirmation of experiential status to perform as Trainers, Assessors, and/or Internal Verifiers. Checking, recording and making a judgement about the qualifications that Trainers, Assessors and/or Internal Verifiers are eligible to deliver. Checking, recording and making a judgement about the LTPs readiness to deliver National Qualifications. 6.3 Licensing Department is responsible for: Assessing the organization capability of an LTP to become an RTP. Notifying the Qualifications Department about the Initial Organization Capability of the LTP 7 OPERATION 7.1 The Training Provider submits request for RTP with the initial staff list of trainers, assessors and IVs. 7.2 ACTVET Verification Specialist approves training providers that have the minimum required staff capacity of trainers, assessors and IVs. 7.3 The VS will send the LTP a request for submission of staff documents to process the staff capacity. The request is sent by e-mail. 7.4 The LTP shall submit the following documents for each staff by e-mail: Assessor occupational competence application form (ACTVET_L3_Q_QMPRCDR001_APLCTN004) Discipline: Qualifications Contents: Page 6 of 8
Application Form to become a UAE Licensed Assessor, Internal Verifier or External Verifier (ACTVET_L3_Q_QMPRCDR001_APLCTN003) LTP staff license application details Template (ACTVET_L3_Q_QMPRCDR001_TMPLT004) Staff Document Statement of Validity (ACTVET_L3_Q_QMPRCDR001_TMPLT017) Copy of Emirates ID CV s of Trainers, Assessors, Internal Verifiers or External Verifiers Copy of Trainer, Assessor, Internal Verifier or External Verifier qualifications. Copy of certificates in area of specialization Relevant experience letters 7.5 The VS will review all the documents submitted by the LTP to identify Trainers, Assessors and Internal Verifiers. 7.6 The VS identifies the national qualifications that each staff member within the LTP are eligible to deliver by mapping staff competence against national qualifications. 7.7 The VS will enter evidence presented for staff capacity into the tracking database of the Qualification Department. 7.8 The VS will generate a staff capacity report and submit it to the Head of Qualifications Management (HQM) for approval. HQM may approve or return it back to VS for amendments. 7.9 Once staff capacity is approved, the EV will conduct the centre approval EV visit using document (ACTVET_L3_Q_ QMPRCDR001_TMPLT001) to confirm LTPs centre readiness to start delivering national qualifications 7.10 If there is any non-conformity, the EV will provide an action plan to LTPs (ACTVET_L3_Q_QMPRCDR001_TMPLT002) 7.11 The Qualification Department HQM verifies the EV report and staff capacity report and submits to the Qualifications director for approval. 7.12 The Qualifications Director approves and signs the Registered Training Provider approval form (ACTVET_L3_Q_ QMPRCDR001_TMPLT013). 7.13 The Qualifications director sends a notification by e-mail to the RTP committee secretariat to call for a RTP Committee meeting. Discipline: Qualifications Contents: Page 7 of 8
7.14 If the committee approves the RTP Recommendation, they will issue an RTP committee approval form (ACTVET_L3_Q_ QMPRCDR001_TMPLT016) to the Licensing department. Licensing department notifies NQA. 7.15 If the committee rejects RTP Recommendation, they can return it to the concerned department for amendments. 8 DOCUMENTATION 8.1 Trainer Assessor IV or EV Application Form (ACTVET_L3_Q_QMPRCDR001_APLCTN3) 8.2 Assessor occupational competence application form (ACTVET_L3_Q_QMPRCDR001_APLCTN4) 8.3 External Verification Centre Approval Checklist (ACTVET_L3_Q_ QMPRCDR001_TMPLT001) 8.4 External Verification Reports (ACTVET_L3_Q_ QMPRCDR001_TMPLT002) 8.5 LTP staff license application details Template (ACTVET_L3_Q_QMPRCDR001_TMPLT004) 8.6 RTP Approval Form Template (ACTVET_L3_Q_ QMPRCDR001_TMPLT013) 8.7 RTP Committee Approval Form Template (ACTVET_L3_Q_ QMPRCDR001_TMPLT016) 8.8 Staff Document Statement of Validity (ACTVET_L3_Q_QMPRCDR001_TMPLT017) 9 KEY PERFORMANCE INDICATORS No. MEASUREMENT UNIT OF MEASURE REPORTING FREQUENCY 1 Percentage of staff applications processed (Total Staff applications Processed / Total applications received) X 100 Periodically 2 Percentage of centre approval EV reports (Total Central approval EV reports / Total EV requests received) X 100 Periodically Discipline: Qualifications Contents: Page 8 of 8