TNMP s Residential and Hard-to-Reach Standard Offer Program Workshop. December 4 th, Dial In: Passcode:

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TNMP s 2015 Residential and Hard-to-Reach Standard Offer Program Workshop December 4 th, 2014 Dial In: 1-877-783-2009 Passcode: 981535

Webinar Instructions You can minimize the Webinar toolbar by selecting the red arrow button You can select the same button to make the toolbar appear again

Webinar Instructions (Cont.) Attendees will be on mute during the call You can ask a question by utilizing the Question Box located on the Webinar toolbar

Workshop Agenda Recap 2014 Challenges in 2014 2015 Program Details Key Program Changes for 2015 Database Changes for 2015-10 Minute Break- Question & Answer Session

Program Contacts TNMP Program Manager Ashley Erdman (214)222-4186 Ashley.Erdman@TNMP.com Frontier Program Administrator Rita Saegert (512)372-8778 x 109 rsaegert@frontierassoc.com

Recap 2014

2014 Program Summary Res SOP HTR SOP Total Budget $1,300,970.91 $477,474.91 $1,778,446 # Customers 1,868 583 2,451 # Installs 3,967 1,311 5,278 kw Savings 2,397 496 2,893 kwh Savings 7,488,321 1,584,491 9,072,812 Reported values as of November 6, 2014

2014 Program Challenges Marketing Project Sponsors not turning in all marketing pieces before the program year started Project Sponsors not obtaining proper city permits Notify Customers About the Program Project Sponsors obtaining a meter number without Customer acknowledgement Inspection process, homes may fail inspection if inaccessible

2014 Program Challenges Cont. Installations not invoiced in a timely manner Work Schedules not updated in a timely manner ESI ID for inactive premises Project Sponsor must provide info to Program Administrator to verify Program Administrator reviews all multi-family customer information

2015 Program Details

2015 Program Funding Program Budget Residential SOP $770,000 Hard-to-Reach SOP $300,000 Total $1,070,000

2015 Program Incentives 2015 Incentives RES SOP HTR SOP Underserved Measure EUL $/kw $/kwh $/kw $/kwh $/kw $/kwh Ceiling/Roof Insulation 25 $238.00 $0.10 $275.00 $0.15 $268.94 $0.11 Duct Sealing 18 $190.74 $0.10 $280.00 $0.15 $219.00 $0.12 HVAC/Heat Pump/Room AC 15 $172.19 $0.09 $313.07 $0.17 $206.63 $0.11 Air Infiltration 11 $137.27 $0.07 $249.57 $0.14 $164.72 $0.08 All Other Measures 10 $128.36 $0.07 $233.39 $0.13 $154.03 $0.08 Bolded incentive levels indicate change from 2014 programs.

Res Incentive Changes 2015 Ceiling/Roof Insulation Incentive Change 2014 Incentives per square foot ranged from $0.06 - $1.81 2015 Incentives per square foot could range from $0.06 - $1.38 RES Ceiling Insulation Incentive Change Heating Type Average 2014 Average 2015 Incentive $/sq ft Incentive $/sq ft* Electric $ 1.11 $ 1.00 Gas $ 0.24 $ 0.23 Heat Pump $ 0.43 $ 0.36 Average $ 0.98 $ 0.88 *All other factors held constant

HTR Incentive Changes 2015 Ceiling/Roof Insulation AND Duct Sealing Incentives Changes Ceiling/Roof Insulation: 2014 Incentives per square foot ranged from $0.11 - $2.69 2015 Incentives per square foot could range from $0.07 - $1.83 Duct Sealing: 2014 Incentives per CFM reduction ranged from $0.96 - $4.17 2015 Incentives per CFM reduction could range from $0.77 - $3.31 HTR Ceiling Insulation Incentive Change Heating Type Average 2014 Average 2015 Incentive $/sq ft Incentive $/sq ft* Electric $ 1.78 $ 1.21 Gas $ 0.46 $ 0.31 Heat Pump $ 0.52 $ 0.36 Average $ 1.46 $ 1.00 *All other factors held constant HTR Duct Sealing Incentive Change Heating Type Average 2014 Incentive $/CFM Reduction Average 2015 Incentive $/CFM Reduction* Electric $ 3.48 $ 2.76 Gas $ 1.59 $ 1.27 Heat Pump $ 2.46 $ 1.96 Average $ 2.87 $ 2.28 *All other factors held constant

Underserved Changes 2015 Ceiling/Roof Insulation AND Duct Sealing Incentives Changes Relative to Res SOP incentive changes Underserved counties have also changed Please see TNMP website for an updated list 2015 Incentives Underserved Measure $/kw $/kwh Ceiling/Roof Insulation $268.94 $0.11 Duct Sealing $219.00 $0.12

Res & HTR Incentives Incentives are on a First Come First Serve basis, no reservation required. Incentives are paid directly to Project Sponsor. Project Sponsor is not required to pass any incentive payment to customer. PUCT requires the Project Sponsor to disclose that incentives are available through a ratepayer funded program, manufacturers, or other entities.

Important Application Dates All Applications Open: Thursday, December 4th, 2014 @ 1 pm Application Submissions: Residential submission: Tuesday, January 6, 2015 @ 10 am Hard-to-Reach submission: Tuesday January 6, 2015 @ 11 am Implementation Start Date: Monday, January 26, 2015

Project Sponsor Application Review Criteria Offering a comprehensive set of measures Serving a variety of counties (i.e. underserved) Previous program experience Inspection Results and Feedback Customer Complaints Timeliness in Reporting and Invoicing Installations Maintaining Work Schedule References The time-stamp of your application may play a role in determining the order in which TNMP reviews your application

Project Sponsor Requirements Insurance TNMP must be listed as additional insured Subcontractors must also provide proof of insurance (no need for TNMP as additional insured) Refer to SOP Agreement for details on required coverage All appropriate licenses/permits for Duct Efficiency and Air Infiltration HERS, PVT, HPP or BPI certified rater is required to be onsite when Blower Door testing and Duct Blaster testing is administered Minimum three references (utility references preferred) Technical capabilities and experience List of subcontractors and affiliations

Project Sponsor Responsibilities Identify project opportunities Verify customer eligibility Must receive Distribution service from TNMP Proposed measures cannot have been retrofitted in past 10 yrs Homes newer than 5 years old will be reviewed Enter into an agreement with Host Customer and have them sign Host Customer Agreement and Customer Acknowledgement forms Maintain Work Schedule Verbally inform customers about the inspection process and that they could be selected

Project Sponsor Responsibilities Cont. HTR-Specific Requirements: Hard-to-Reach customers are defined as those customers with a total household income of less than 200% of current federal poverty guidelines. HTR customers must fill out Income Eligibility Self Certification Form HTR have to use the Multi-family Income Eligibility form for apartment complexes and other multi-family dwellings.

Project Sponsor Responsibilities Cont. Marketing Materials Send all marketing materials to Ashley for approval Ashley Erdman at Ashley.Erdman@tnmp.com

EM&V Process PUCT is working with a third party evaluator Evaluator may contact you or your customers Continue to keep all customer forms and agreements for your records Evaluation results can impact future program approval decisions

Key 2015 Changes

2015 Key Changes Project sponsors are: Required to obtain the proper city permit before implementation in the respective area Must invoice an installation no later than 30 days after completing installation Work Schedule Project Sponsors must maintain a work schedule, otherwise grounds for program termination Random pre-inspections are going to be conducted for single-family and multi-family projects Communication directly with Program Manager Ashley Erdman about whereabouts may be necessary to coordinate single-family pre-inspections.

Other 2015 Key Changes Marketing Materials Project sponsors must submit marketing materials and receive approval prior to using those materials If project sponsor uses unapproved materials, it is grounds for termination Project Sponsors still need to apply for both programs separately, but upload all required supplemental documentation only to the Residential program Transition to TRM 2.0 http://texasefficiency.com/index.php/emv Standardized Field Data Sheets required for all customers Homes that are built after 2009 will be reviewed for eligibility

2015 EnerTrek Changes

Deemed Savings Engine Portal Texas Technical Reference Manual (TRM) v 2.0 Online calculator tool Services.Enertrek.com/DeemedSavingsServicePortal

Deemed Savings Engine Portal

Work Schedule Fields Must populate work schedule fields when adding a new customer.

Other Key EnerTrek Changes Number of Bedrooms input required for Single & Multi-family projects Low-flow showerheads and faucet aerators measures added Multi-Family Customers Look Up Function Must do ESI ID/Meter Number lookup for each MF unit Submit any inactive ESI IDs to administrator via email Field Data Sheet must be uploaded before invoicing

Document Upload Feature

Project Sponsor - Application

Project Sponsor SF Customers

Project Sponsor MF Template

Res & HTR Resources System Login: http://tnmp.tx.ressop.com/login/login.aspx Res Programs Information under Homes Existing Homes: www.tnmpefficiency.com Downloads SOP Agreement Program Manual EnerTrek User Guide Host Customer Agreement Customer Acknowledgement and Certificate Income Eligibility Forms (single and multi-family) Field Data Sheet All Bills Paid Affidavit Service Territory Underserved Counties List Deemed Savings Engine Portal Certified HERS Rater Affidavit Vendor Profile Form

10 Minute Break Use the webinar toolbar to ask questions.

Question and Answer Session Use the webinar toolbar to ask questions.