Medical Transition of Youth with Special Health Care Needs

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Tuesday, 1:00 2:30, B3 Medical Transition of Youth with Special Health Care Needs Tisa M Johnson-Hooper MD Objectives: Identify effective methods for the practical application of concepts related to improving the delivery of services for persons with developmental disabilities Notes:

Healthcare Transition for Youth with Special Health Care Needs Tisa M. Johnson- Hooper MD Objectives Understand the term Health Care Transition Appreciate the fundamental steps in effective health care transition for youth, including those with special health care needs Review transition tools available to assist with the implementation of a transition process in a primary care practice Examine a current healthcare quality improvement initiative Morning patients Camille is a 17 year old girl with a long standing history of severe, persistent asthma, who presents with a 3 day history of increased work of breathing and wheezing. Matthew is a 14 year old boy who presents for his first well child visit. Matthew has a diagnosis of ASD. His parents are concerned with a recent starring episodes. Anne is a 13 year old girl with generalized lipodystrophy, DM, dermatomyositis, and hypertriglyceridemia who presents for hospitalization follow up for acute pancreatitis. Kayla is a 18 year old who comes in for a nurse only appointment to receive her final HPV vaccine. She graduates in 6 weeks. Needs paperwork for a summer travel. Healthcare Transition During which of these visits should medical transition planning occur? Which patient would be easiest to transfer care to adult medicine? What is the patient s role in the transition process? What are the specific tasks of the pediatric care provider? Adult provider? What is the typical way patients get to adult medicine? Need for Transition Improvements What is Health Care Transition (HCT)? All Adolescents need to transition to adult-centered care There are an estimated 60 million adolescents/young adults, ages 12-25 18 million adolescents are ages 18-21, about ¼ of whom have chronic conditions Without transition support, data show health is diminished, quality of care is compromised, and health care costs are increased* Majority of youth and families are ill-prepared for this change. Surveys of health care providers consistently show they lack a systematic way to support youth, families, and young adults in transition from pediatric to adult health care Patients age 18-26 have the 2 nd highest ED utilization rate (after >75 year olds) any data on special needs subgroup??? *Prior et. al. Pediatrics 134:1213 2014 The Leadership Experience 1

Scope of the Issue at HFHS Failed Transition to Adult Medicine Not seen in Primary Care, 2032, 42% HFHS Primary Care Visits in 2014 For Pediatric Patients Seen in 2013 (s 17-21) Seen in IM, 816, 17% Seen in Pediatrics, 1569, 32% Seen in FM, 455, 9% No visit in Primary Care 1776 44% HFHS Primary Care Visits in 2014 For Pediatric Patients Seen in Family Medicine in 2013 (s 17-21) Seen in Pediatrics 49 1% Seen in IM 413 10% Seen in FM 1807 45% Refusers patients/families who would not consider a transition Vacationers patients/families who would leave but quickly returned Interviewers patients/families who continually changed physicians after brief encounters Background: AAP/AAFP/ACP Clinical Report on Health Care Transition* Supporting the Health Care Transition From Adolescence to Adulthood in the Medical Home AAP, AAFP, ACP, Transitions Clinical Report Authoring Group Pediatrics 2011; 128;182 In 2011, Clinical Report on Transition published as joint policy by AAP/AAFP/ACP Targets all youth, beginning at age 12 Algorithmic structure with: Branching for youth with special health care needs Application to primary and specialty practices Extends through transfer of care to adult medical home and adult specialists 12 14 16 18 18-22 Youth and family aware of transition policy Health care transition planning initiated Preparation of youth and parents for adult approach to care and discussion of preferences and timing for transfer to adult health care Transition to adult approach to care Transfer of care to adult medical home and specialists with transfer package *Supporting the Health Care Transition from Adolescence to Adulthood in the Medical Home (Pediatrics, July 2011) Medical Home A Medical Home is an approach to providing high quality and cost effective health care rather than a structure or health care complex. American Academy of Pediatrics, American Academy of Family Physicians, and American College of Physicians, Transitions Clinical Report Authoring Group Pediatrics 2011;128:182-200 2011 by American Academy of Pediatrics The Leadership Experience 2

Medical Home Common Elements Family Centered Continuous. Comprehensive Accessible Coordinated Compassionate Culturally Competent Children with Special Health Care Needs (CYSHCN) Those children who have or at risk for chronic physical, developmental, behavioral, or emotional conditions who require health related services of a type or amount beyond that required by children generally. The Federal Maternal and Child Health Bureau, 1997 Six Core Elements of Health Care Transition: QI Model Original Six Core Elements (1.0), developed in 2011, as QI strategy based on AAP/AAFP/ACP Clinical Report with set of sample tools and transition index. HCT Learning Collaboratives (with primary and specialty care practices) Conducted between 2010-2012 in DC, Boston, Denver, New Hampshire, Minnesota, Wisconsin Used well-tested Learning Collaborative methodology from the National Initiative for Children s Healthcare Quality and pioneered by Institute for Healthcare Improvement Demonstrated Six Core Elements and tools feasible to use in clinical settings and resulted in quality improvements in transition process* * McManus et al. Journal of Adol Health 56:73 2014 Six Core Elements of Health Care Transition Discuss Transitio n Policy AGE 12-14 16-17-18 Track progress Assess self-care skills AGES 14-15-16-17-18 AGES 14-15-16-17-18 Develop transition plan Prepare transfer documents AGE 18-21 3-6 months after transfer Confirm transfer completion 16 Six Core Elements 2.0* Sample Forms and Templates Transitioning Youth to Adult Health Care Providers (Pediatric, Family Medicine, and Med-Peds Providers) Transitioning to an Adult Approach to Care Without Changing Providers (Family Medicine and Med-Peds Providers) Integrating Young Adults into Adult Health Care (Internal Medicine, Family Medicine, and Med-Peds Providers) Discuss transition policy AGE 12-14 16-17-18 Assess Track skills progress 16-17-18 16-17-18 Transfer Develop documents transition plan AGE 18-21 3-6 months after transfer Confirm completion *See www.gottransition.org for customizable packages in English and Spanish. 17 The Leadership Experience 3

Measurement Approaches Measurement approaches available and tailored to each of the three packages Options: Sample HCT Feedback Survey for Youth/young adults/parents/caregivers(available at gottransition.org) Current assessment of Health Care Transition Activities (qualitative self assessment method to determine the level of HCT support available to youth/families-see handout/available at gottransition.org) Health Care Transition Process Measurement Tool (objective scoring method to asses progress in implementing the 6 CE and dissemination to all youth ages 12 and older- see handout/available at gottransition.org) Henry Ford Health System Healthcare Transition Quality Improvement (QI) Initiative Goals & Objectives Develop a HCT process that can be disseminated throughout the HFHS Positively impact adolescent knowledge base and healthcare skills Improve primary care healthcare utilization of patients 17-22 years old Improve patient and provider satisfaction Leadership engagement- Spring 2014 HCT provided HFHS a mechanism to support the shift in physician RVU targets to panel size targets Enhance value HCT QI Team- 10/2014 4 practice sites (2 pediatric & 2 IM) Physicians, nurse supervisors, pediatrics administrator, patient partner, administrative fellow Meet by phone monthly Current Assessment of HCT Activities Healthcare Transition Webinar- 10/2014 (GT) Henry Ford Pediatrics Approach to Healthcare Transition 11/2014 Henry Ford Internal Medicine Approach to Healthcare Transition AVS Content- 12/2014-3/2015 Tips for Healthcare Transition for Youth with Developmental or Intellectual Disabilities Tips for Healthcare Transition for Young Teens: After Your Teen's Visit Tips for Healthcare Transition for Middle and Late Teens: After Your Visit Tips for Young Adults Transitioning From Pediatric Care Providers MyChart Healthcare Skills Questionnaire pilot- 7/2015- present When patients aged 16-20 are scheduled for a CHILD EXTENDED VISIT/PHYSICAL in certain departments, the TRANSITION READINESS ASSESSMENT YOUTH questionnaire will automatically be attached to the scheduled appointment. When patients log into their MyChart, they will see a message to Please fill out your questionnaires before coming on the Upcoming Appointment alert on their homepage. Clicking on the alert takes them to the Appointment Details screen. The Leadership Experience 4

When patients aged 16-20 are scheduled for a CHILD EXTENDED VISIT/PHYSICAL in certain departments, the TRANSITION READINESS ASSESSMENT YOUTH questionnaire will automatically be attached to the scheduled appointment. When patients log into their MyChart, they will see a message to Please fill out your questionnaires before coming on the Upcoming Appointment alert on their homepage. Clicking on the alert takes them to the Appointment Details screen. From the Appointment Details screen, the patient can see that they have a questionnaire that has been assigned to them. Clicking on the name of the questionnaire will open the questionnaire for the patient to fill out. TRANSITION READINESS ASSESSMENT YOUTH screenshots When a patient submits their questionnaire, a Pt Questionnaire message will go to the provider s clinical support pool with the patient s responses The responses will also be available to the provider within the scheduled encounter via the Questionnaires section There is a scoring question at the bottom of the questionnaire that adds up the patient s responses and gives a total 2 points for every Yes, I know this, 1 point for every I need to learn, and 0 points for every Someone needs to do this? Epic care plan - 8/2015- present Youth with special health care needs will require a plan that also incorporates Baseline neurological/functional status Cognitive status (including formal test results) Condition specific emergency plans & contacts Advanced directive Communication preference Identification of proxy or guardian Education/vocation Insurance (SSI) Community resources The Leadership Experience 5

Adult Medicine Primary Care Epic referral process- 8/2015-1/2016 Meet and Greet Pilot (planning stages since 12/2016) Develop a process of referral from Pediatrics to Adult medicine Develop a standard for the initial adult medicine visit Adult provider survey 1. Are you interested in accepting new young adults patients with or without common chronic conditions (asthma)? 2. Are you interested in accepting new young adult patients with the following: Mental health conditions Intellectual or developmental disabilities Pediatric onset diseases 3. If you prefer to limit or not accept new young patients, what are the important reasons for this decision: 4. Important reasons for limiting or not accept new young patients: Morning patients Camille is a 17 year old girl with a long standing history of severe, persistent asthma, who presents with a 3 day history of increased work of breathing and wheezing. Matthew is a 14 year old boy who presents for his first well child visit. Matthew has a diagnosis of ASD. His parents are concerned with a recent starring episodes. Anne is a 13 year old girl with generalized lipodystrophy, DM, dermatomyositis, and hypertriglyceridemia who presents for hospitalization follow up for acute pancreatitis. Kayla is a 18 year old who comes in for a nurse only appointment to receive her final HPV vaccine. She graduates in 6 weeks! Needs paper work completed for summer travel. Healthcare Transition Questions? During which of these visits should medical transition planning occur? Which patient would be easiest to transfer care to adult medicine? What is the patient s role in the transition process? What are the specific tasks of the pediatric care provider? Adult provider? What is the typical way patients get to adult medicine? The Leadership Experience 6