Health of the Force Indicators Update BG Jeffrey C. Horne Director, Human Resources Policy 6 October 2009
ARFORGEN Strategic Context Human Capital Materiel Readiness Services & Infrastructure Are the Army s efforts preserving, maintaining, & improving the health, morale, & well-being of the Total Army? Suicide Prevention Task Force (SPTF) Man the Army and preserve the allvolunteer force Identify and mitigate force stressors Ends Readiness Sustain the Army s Soldiers, Civilians, and Families Comprehensive Soldier Fitness (CSF) Are programs resourced, available, and consistently delivered? Ways Reduce personnel turbulence, deliver responsive services Diversity/EO Transformation TF Adapt recruiting & manning processes to support ARFORGEN Enhance Quality of Support to Soldiers, Civilians, and Families Supporting Army Programs and Initiatives ASAP Reengineering TF Imperatives Outcome Do Army policies, procedures & practices create & maintain stability & predictability for Soldiers & Families? Improve customer service and satisfaction (manage expectations) Sexual Harassment Assault Response & Prevention (SHARP) Commander Oriented Strategy, Policy Support Legislative Initiatives Resource Decisions Strategic Questions Objectives Recruiting Army Medical Action Plan (AMAP) Army Family Covenant RESET Means Warrior Transition Command (WTC) Retention Mental Fitness Discipline Availability Satisfaction Soldier Family Action Plan (SFAP) Readiness Measures (Not all Inclusive) Quality Attrition Suicide events Substance Abuse Non-Deployable Survey Results Manning Waivers Retirements PTS/TBI Sexual Assaults Separations Service Delivery (Availability/ Usage) Deployment/ Dwell 05/24/2010 12:17 2
How the Army Tracks Indicators Risk Reduction Program (RRP) Continuous monitoring of indicators Various data sources and tools for staff and commanders Sharing of data across the multidisciplined initiatives From FY07 to FY08 we did observe upward trends in Suicide, Substance Abuse, Motorcycle Accidents/Fatalities, and Divorces; however, not all indicators trended up 05/24/2010 12:17 3
Initiatives National Recruiting campaign for drug and alcohol counselors Improved Risk Reduction program increased sharing of information between Clinical, Non-clinical support and Troop commanders Pilot test of Confidential Self-Referrals for Substance Abuse Integration of data, analysis, and trend information to inform Health Promotion, Risk Reduction and Suicide Prevention efforts Synchronization of Human Capital/Human Resources policies and programs across the Army Staff and Field Commands BOSS SHARP; Strong Bonds (Building Healthy Relationships); and eight other Army Staff task force efforts Directed training for Soldiers and leaders on an annual basis and standardized training for gatekeepers across all components Sustaining the All-Volunteer Force is our first priority 05/24/2010 12:17 4
Back-up
How the Army Tracks Indicators Risk Reduction Program (RRP) Continuous monitoring of indicators Various data sources and tools for staff and commanders Sharing of data across the multidisciplined initiatives Not every indicator is trending upward, from FY07 to FY08 we did observe upward trends in Suicide, Substance Abuse, Motorcycle Accidents and Fatalities, and Divorces 05/24/2010 12:17 6
How the Army is Listening We hear from our Soldiers and Families thru: Senior Leader visits HQDA Tiger Teams Surveys Blogs Conferences, summits, and other forums Soldiers and Families tell us that they are stressed and strained, but remarkably resilient. 05/24/2010 12:17 7
Execution Timeline Updated Capability/Red-Line Recommendations Final linkages to Program Execution Metrics Complete Development Begin Data Population Develop Framework for Common Operating Picture Identify linkages to Program Execution Metrics Establish baseline Identification of data and process gaps Consolidate list of data elements and sources Dashboard Beta Test Individual behaviors only *Weekly IPRs with Director, HRPD 05/24/2010 12:17 8
The Army s Challenge Sustaining an All-Volunteer Force in an era of persistent conflict Providing programs and services in support of Soldiers on installations, deployed, or geographically dispersed and their Families Capturing indicators that permit us to inform and execute proactive intervention strategies 05/24/2010 12:17 9
Vision: Build, Improve and Preserve America s Army A force of the highest quality Soldiers and Civilians who: Reflect the best of America s people; Embody the best of America s Values; Best Protect America s Freedoms Strategic Question How do we best provide the right person with the right skills in the right place at the right time? Objectives Questions How do we best acquire the right person? How do we best ensure the right skills? How do we best determine the right place? How do we best establish the right time? How do we best enrich our people? Imperatives Recruit/retain/train diverse, high-quality, talented, Soldiers and Civilians Effective and efficient delivery of personnel and HR services Provide trained and ready manpower in support of ARFORGEN Ensure competitive QoL for Soldiers, Civilians and Families Develop collaborative, resilient, adaptive Leaders across the force Objectives Better inform and influence the requirements process to create predictable and achievable personnel requirements that enable FSO Improve the quality and precision of accessions and retained Total Force. Assure growing opportunity and diversity while meeting identified requirements Improve access to the Total Army and precision of distribution of the right person with the right skills at the right place and at the right time Increase adaptability of the workforce and decrease individual competency gaps Manage the Army s military and Civilian talent to benefit both the institution and the individual HCE Metrics Increase individual readiness to increase unit readiness Advance the well-being of the Total Army and Families to improve Soldier and Civilian Readiness Improve retention of desired competencies and diversity through Continuum of Service 05/24/2010 12:17 10
Soldier, Civilian, and Family Indicator Dashboard Beta testing: July 2009 Baseline period 24 Indicators grouped by Career, Indiscipline, Readiness Stressors,and Soldier and Family Life (TAB B): 3 rd Qtr FY07 to 3 rd Qtr FY09 Indicator status based on change from standard deviation of last five quarters (nine quarters available), established goals or metrics, or established subjectively where appropriate. Provides more frequent (quarterly) updates of trends, previously monitored on an annual basis, and supports a more proactive intervention strategy 05/24/2010 12:17 11
Sustaining the All-Volunteer Force Service Delivery Metrics Soldiers Direct Feedback Campaign Plan for Health Promotion, Risk Reduction and Suicide Prevention Comprehensive Soldier Fitness Human Capital Strategy Grow the Army Families Army Medical Action Plan Institutional Adaptation FY10 Civilian Human Capital Plan Civilians Warrior Transition Command Survivor Outreach Services Soldier & Family Action Plan Soldier and Family Surveys Survivors Strategies to Restore Balance Well-Being of the Force Indicators 05/24/2010 12:17 12
Where are we going? Key Strategic Questions: Are the Army s efforts preserving, maintaining, and improving the health, morale, and well-being of the Total Army? Are the programs/efforts consistent, available, changing behaviors? Do HCE policies, procedures and practices create and maintain stability and predictability for Soldiers and Families? Ten key behaviors baseline dependent on availability of data. Updates as of 3 rd Qtr, FY09. Expanded Data Set Interactive tool Expanded to include violent crimes Internet accessible Limited distribution Manual, intensive Accountability - Rest of the Story Web-based, wide availability Auto-populating, frequent updates Links systemic outputs and human behaviors Leverage emerging integrated data systems January 2007 July 2009 March 2010 05/24/2010 12:17 13
Risk Analysis Profile (Future) Capability Task: To assess systems and behaviors and provide a situational awareness tool for commanders, staff, and leaders that depicts the health of the force. Purpose: Provide a set of metrics (leading and lagging) that support an assessment of issues facing Soldiers, Civilians, Families, and Survivors. Objectives: Provide a dashboard with program measures of effectiveness that supports a risk reduction program and identifies and tracks objectives and stretch goals. Assess current metrics and develop an integrated risk analysis profile. Task organize to provide required capability for analysis and recommendations. Develop a framework for common operating picture Create situational awareness to support intervention strategies. Help Soldiers, Commanders, and staff make better informed decisions. Recommend changes to strategy, plans, policies, and programs that remedy those issues. End state: Army capability to inform and influence Army Human Capital Enterprise, plans, policy, programs, and resourcing to more effectively support Commanders, Service Providers, Soldiers, Civilians, Families, and Survivors. Best Practices Specified task (risk management profile/intervention awareness capability ) Strategy, plans, policy, and program recommendations Assess Compile metrics (leading/lagging indicators) Risk analysis definition Identify metrics supporting proactive (rather than reactive) actions Tools + Processes + Forums Task organize Dashboard 05/24/2010 12:17 14
CSA Update Behavior Trends CSA Monthly Updates include 10 indicators of Soldier and Family member behavior: domestic violence, divorces, desertions, AWOLs, drug and alcohol enrollments, drug positives, suicides, courts-martial, motorcycle accidents and fatalities, and sexual assaults Trends FY07 FY08: Divorce, Alcohol Dependence and Abuse Enrollments, Drug Positives, Motorcycle Accidents and Fatalities, Suicides, Sexual Assaults all reflected upward trends. Of these, all but Sexual Assaults were above FY01-FY08 baseline. Desertions and AWOLs declined, but were above FY01 FY08 baseline. Courts-martial declined and were below FY01 FY 08 baseline. Preliminary FY08 FY09 (end of 3 rd Qtr)Trends: Domestic violence, divorce, and suicides increasing. Courts-martial, motorcycle accidents, and desertions/awols decreasing. Drug and alcohol enrollments, drug positives, and sexual assaults little or no change. Trends not analyzed in terms of systems that influence behaviors or related to programs. Not available to commanders or staff in the field. 05/24/2010 12:17 15
Risk Reduction Program The Risk Reduction Program is a Commander's Program designed to decrease soldiers' high-risk behaviors (i.e. Substance Abuse, Suicide, Spouse/Child Abuse, AWOL ) thus increasing soldier and mission readiness. It is visually presented as a target that depicts 14 high-risk behaviors. High risk behavior rates are displayed on a shot group. Rates in the red ring could indicate the problem areas. From this the commander can decide which action to take to solve the behavioral problems. The program focuses on effective use of installation resources and coordinates effort between agencies utilizing the Installation Prevention Team to implement effective interventions. 05/24/2010 12:17 16
Data Sources CSA, VCSA, Testimony and DA TFs Updates Violent Crimes Review/Assessment HRC (TAPDB) Admin separations First-term attrition G-1 AC/USAR/ARNG Army recruiting Retention CPT attrition rate PDHA and PDHRA Civilian workforce/hiring SHARP (SADMS) Sexual assault ACSAP (DAMIS) Drug positive date Drug type Drug/Alcohol (D/A) screen date D/A enrollment success Risk Reduction Program DMDC (TAPDB) Divorce rates Demographics FMWRC (ACR) Spouse abuse Child abuse CRC (ASMIS) Accident date Accident cause Accident result Suicide (DCIPS) Suicide events EO Office EO Trends and Complaints OTSG (MEDPROS) Post-traumatic stress disorder Traumatic Brain Injury Trends Personnel Manning/Fill OPMG (COPS) AWOL offenses OTJAG (Clerk of Court) Courts-Martial Disciplinary actions + HRC (TAPDB) Birth date BASD Gender Race/Ethnicity Education Marital status Dependents Grade MOS UIC UIC location name UIC state UIC country Crime Data CID (ACI 2 ) Crime date Crime type Investigation finding CID unit involved Investigation date SSN-level Data (available) Aggregate Data ACSAP (DAMIS) Drug positive date Drug type Drug/Alcohol (D/A) screen date D/A enrollment success Risk Reduction Program DFAS (MILPAY) HFP deploy start/end date HFP deploy country FMWRC (ACR) Domestic violence referral data USAREC (Accessions) Entry waiver date Entry waiver type OTSG (MEDPROS) Behavioral health diagnoses PDHRA compliance CHPPM (EPICON) 05/24/2010 12:17 17
Current Support System to Promote Resilience Life Skills Education Supportive Counseling Treatment Warrior Adventure Quest Triple Play Suicide Prevention Training Psychiatry-Medical Doctors Soldiers ASAP Prevention Army Education Libraries Chaplains BOSS ACAP Transition Recreation & Sports Substance Abuse Counselors Unit & Rear Detachment Commander Tng Employee Assistance Program Families Volunteer Coordination FRSAs Relocation Svs SFAC Military Family Life Consultants Behavioral Health Specialists Yellow Ribbon Military One Source Army One Source Web Portals Military One Source Counseling Family Life Chaplains Army Family Team Building Religious Education Family Advocacy Program Mgt FRG/vFRG MFLC Tng Classes Spouse Employment Community Support Counselors Family Advocacy Social Workers EFMP Svs & Respite New Parent Support Survivor Outreach Services Victim Advocacy Children Child & Youth Centers Army Teen Panel FCC Operation Military Kids Youth Workforce Preparation Reduced Fees for Child & Youth Svs Adolescent Substance Abuse Counselors Youth Leadership Forums School Transition Svs MFLCs in Youth Programs & Schools Child Psychiatrists Current Strategic Focus Efforts S.H.A.R.P. Campaign Plan for Health Promotion, Risk Reduction and Suicide Prevention Soldier & Family Action Plan Comprehensive Soldier Fitness Community Covenant Geographically Dispersed Task Force No Holistic Approach To Resourcing, Service Delivery, or Metrics