CHC33015 CERTIFICATE III IN INDIVIDUAL SUPPORT
FACTS ABOUT AGED CARE, DISABILITY, HOME AND COMMUNITY CARE $14.8 billion was spent by the Australian Government on aged care services during 2013 14. Government funding includes funding for home and community care, domestic assistance, personal care and community based respite care (Australian Institute of Health and Welfare, 2016) As of April 2013, aged care became the fastest growing industry in Australia. As of September 2014, 3.1% of the Australian workforce works (as PAYG employees) in aged care. These are predominantly employed on a part-time, permanent basis 72% residential, 62% community (Australian Institute of Health and Welfare, 2013) The Australian population is growing older with 1 in 7 aged 65 or older this in turn creates a greater need for employees in the industry (Australian Institute of Health and Welfare, 2013). More than 240,000 workers are employed in the aged care and home and community care sector, in the direct care of the elderly. Of these 147,000 work in residential facilities and 93,350 in community outlets (Department of Health and Ageing, 2013) In 2013 14, $7.5 billion was spent by Australian governments on disability support services under the NDA (excluding specialist psychiatric disability services). Of this, $7.0 billion was allocated directly to service delivery. (Australian Institute of Health and Welfare, 2016) In 2013 14, an estimated 321,531 people used disability support services under the National Disability Agreement (NDA). The number of service users has generally increased over the 5 years to 2013 14 by 9% since 2009 10, and by 3% between 2012 13 and 2013 14. If service users who only used open employment services are excluded (see Box 1.2), an estimated 219,564 people used NDA services in 2013 14 an increase of 7% since 2009 10, and of 3% between 2012 13 and 2013 14. (Australian Institute of Health and Welfare, 2016) Overall, 1.2 million people receive services from disability support services and/or the Home and Community Care program (HACC) program including 54,800 who use both disability support services and HACC services, 259,400 who use only disability support services, and over 879,500 who use only HACC services. (Australian Institute of Health and Welfare, 2016) page 2
TESTIMONIALS I was very satisfied with my experience at Apex. The organisation's staff were very professional and the trainer presented well. - Robyn H. I thought the training at Apex was excellent. The staff were very friendly and knowledgeable and I liked the fact that the trainer has been out in the field with lots of hands on experience. - Ann S. When I entered the staff were so friendly and welcoming, it felt like home. Then when we started, the tutor was good, a lot of knowledge about first aid. I was thrilled and happy. I told my friends about APEX TRAINING. The best institute I'd ever been to. Thanks Apex - Ida Y. Apex Training Institute provides training that is very beneficial for students. - Mrs. Rajwinder K. My time with Apex was a very friendly, positive experience with great delivery of course content, friendly and accommodating staff. - Kellie M. The instructor is knowledgeable and experienced in teaching, and helpful to answer student s inquiries. Thank you for providing the tea and biscuits. Appreciated very much. - Angeline Y. Office staff were great! Systems seemed good. - Kaylene L. The staff were Apex were great from beginning to end. They followed us up and responded to our enquiries all through the enrolment and registration process. The trainer who came out to train the 15 of us knew his stuff, kept things fun and we was able to deliver a lot of important information in a short period of time. We would gladly recommend Apex to anyone. - Pam H. We just wanted to say thanks for a fantastic manual handling workshop. The exercises were useful and practical. Me and my husband really enjoyed them. - Sonia S. page 3
PARTNERS RSL Care St. Paul s Villa (Caritas Care) Deals.com.au Our Deal Groupon Pres Care ACPET Laker's Netball Club McLean Care VELG Training DiversiCare Anglicare Employment Plus Pres Care Vela Sinnamon Village Bethany Christian Care TriCare Jindalee Symes Grove Anglicare Aged Care Anglicare St. John's Home for Men Residential Care St. Martin's Anglicare Aged Care Nazareth House Wynnum Bupa Merrimac Fairhaven Aged Care Services page 4
WHY STUDY AT APEX? 1. Blended learning: Combine face to face, online and workplace study to finish the qualification at your own pace. 2. Get Employed: Majority of our students are employed within 2 months of course completion 3. Massive Discounts Available 4. Payment plans available to all self-funded students 5. Government Funding: Up to 95% discounts available for eligible students thanks to funding from the Queensland government 6. Austudy approved: Receive Centrelink payments while studying at Apex 7. Industry Partners: Affiliated with over 20 partner organisations throughout Australia PRICING Qualification/Short Course CHC30115 Certificate III in Individual Support (one specialisation) CHC30115 Certificate III in Individual Support (two specialisations) CHC30115 Certificate III in Individual Support (three specialisations) PRICE $1500 $2000 $3000 HLTAID003 Provide first aid $85 HLTAID001 Provide cardiopulmonary resuscitation $45 *HLTAID003 Provide first aid is mandatory in order to attend work placement. page 5
LIMITED TIME SPECIAL OFFERS AND DISCOUNTS 1. Sign a direct debit form, within 7 days of enrolment and you will receive a $100 discount off your course fees 2. Pay for your qualification in full within 7 days of enrolling and receive a $200 discount off your course fees 3. Come into 1374 Logan Road, Mount Gravatt, QLD 4122 with more than 2 friends, enroll and pay upfront immediately and you will get a $300 discount off your course fees. Who This qualification addresses work in residential wells as home and community contexts of people who are ageing or living with a disability Individuals working in these contexts are expected to: Carry out activities to maintain personal care and/or other activities of for people living with disability or ageing. Carry out activities related to an individualised plan Report directly to a supervisor and may not be responsible for other workers. This course qualifies you for a number of jobs including, but not limited to: Accommodation support worker Field officer Assistant in nursing Home care assistant Care assistant In-home respite worker Care service employees Nursing assistant Care worker Personal care assistant Community care worker Personal care giver Community house worker Personal care worker Community support worker Residential care worker Disability service officer (in some jurisdictions) Support worker page 6
What The course consists of 13 units of competency: 7 core units 6 elective units Core units 1. CHCCCS015 Provide individualised support 2. CHCCCS023 Support independence and well being 3. CHCCOM005 Communicate and work in health or community services 4. CHCDIV001 Work with diverse people 5. CHCLEG001 Work legally and ethically 6. HLTAAP001 Recognise healthy body systems 7. HLTWHS002 Follow safe work practices for direct client care Specializations Group A - AGEING specialisation (3 units) 1. CHCAGE001 Facilitate the empowerment of older people 2. CHCAGE005 Provide support to people living with dementia 3. CHCCCS011 Meet personal support needs Group B DISABILITY specialisation (4 units) 1. CHCDIS001 Contribute to ongoing skills development using a strengths-based approach 2. CHCDIS002 Follow established person-centred behaviour supports 3. CHCDIS003 Support community participation and social inclusion 4. CHCDIS007 Facilitate the empowerment of people with disability Group C HOME AND COMMUNITY specialisation (5 units) 1. CHCAGE001 Facilitate the empowerment of older people Or CHCDIS007 Facilitate the empowerment of people with disability 2. CHCCCS011 Meet personal support needs 3. CHCCCS025 Support relationships with carers and families 4. CHCHCS001 Provide home and community support services page 7
COMPENSATION Average Weekly Gross Earnings Full-time - $878 Part-time - $487 This information is based on the Employee Earnings, Benefits and Trade Union Membership survey conducted annually by the Australian Bureau of Statistics. For more information on compensation, please check out: www.fairwork.gov.au www.myfuture.edu.au QUALIFICATION PATHWAYS Certificate III in Individual Support may lead to a number of qualification pathways, an example of which is shown in the diagram below. In addition to that, a number of units and skills are transferrable in the specializations CHC33015 Certificate III Individual Support Ageing CHC33015 Certificate III Individual Support Home & Community CHC33015 Certificate CHC30212 Certificate Individual Support Ageing Disability CHC43015 Certificate IV in Ageing Support CHC43115 Certificate IV in Disability CHC52015 Diploma of Community Services CHC53315 Diploma of Mental Health HLT51612 - Diploma of Nursing (Enrolled-Division 2 nursing) page 8
HOW This course is delivered in the following ways: Face to face delivery with a qualified trainer/assessor at an Apex Training Institute campus. Simulated work environment: There is a simulated work environment in the Apex campus, which is used for training on hands on skills. Online: All learning materials are placed online in written and video format. PowerPoints and other supplementary materials. Actual work environment: part of learning takes place during 120 hours of work placement in different contexts according to specialization. You are assessed using the following tools: Short questions Case studies Observation in a simulated work environment Observation in actual work environment via third party reports and observation checklists Student journal Research activities Oral assessment (Optional) page 9
Online learning and assessment can be conducted from anywhere where there is an Internet connection in the world. Your assessment in a simulated work place will take place in an Apex campus. Your vocational placement, and observation in an actual workplace, can be organised from any State and Territory in Australia. PRE-REQUISITES While there are no pre-requisites, the essential requirements to participate in this course are the ability to effectively communicate in an English workplace. A brief language and literacy assessment may be conducted by an Apex member of staff during the application process. page 10
BENEFITS OF MORE THAN ONE SPECIALIZATION You only have to complete work placement once Complete either 14 or 15 units of competency and get 2 or 3 specialisations. You will be more qualified than typical candidates when you go jobhunting More job opportunities Disability service officer (in some jurisdiction page 11
FAQ How long does the course/qualification/certificate course take? At Apex, study is blended. This means you can combine face to face, correspondence and online learning however you please once you are enrolled as a student. The use of correspondence learning & online learning means you can go through the knowledge component of study as slowly or quickly as you want. However, from the date you enroll, you have 12 months to complete your study. To qualify for the award of Certificate III Individual Support, CHC33015 you must complete 120 hours of practical work placement in the context (s) that relate to your chosen specialization. This equates to 3-4 weeks based on 8 hours a day Monday to Friday. Important timelines: Average response time for message sent by email or to student helpdesk: 7-14 days Average time for assessments to get graded once assessments get submitted: 7-14 days Average time to assist in finding work placement once all requirements are met: 4 8 weeks Average time to process certificate once all requirements met: 1-3 weeks Average time to respond to complaint against Apex, its staff or partners: 30 60 days What technological resources do I need to complete this course? A computer A working internet connection Microsoft Office (or it s free, open source equivalent Open Office) Adobe Reader (free) Your computer will need to have the most up to date version of Java (free) How will I get access to the class schedule and timetables? Find it at our website: www.apextraining.edu.au/resources page 12
Where can I get full information about Apex policies, procedures and student support services? Download the Student Handbook which can be found at www.apextraining.edu.au/resources Do you assist with work placement? Yes, we assist you in finding vocational placement. As our student you are allowed to organize your own vocational placement. This has to be ratified by the Institute. Do we guarantee a job? We do not. We provide nationally recognized training that prepares you for industry. We also provide you as much support and information as we can to prepare you for employment in the industry. We assist with finding you work placement during the course of your study. Close to 7 out of 10 (65%) of Apex students get hired within 2 months of completing their qualification Do we guarantee a certificate? We do not. You must satisfactorily complete all your knowledge assessments and all assessments during work placement to qualify for a certificate. ENROLMENT When you are ready to enroll, please send an email to supportteam@apex.edu.au and we will respond with application and enrollment forms that you will be required to fill out. You can make payment via one of the methods below. page 13
PAYMENT METHODS To make a payment, please use one of the following payment methods: 1) Visit any Westpac Bank in Australia to make a deposit via Cash Cheque Money order Use your name or student ID (an Apex staff member will provide you with a student ID once you have enrolled) as your reference number and make a deposit into the following bank account: Bank: Westpac Corporation Account Name: Apex Training Institute BSB: 034033 Account number: 259428 2) To pay online via credit card, please use the following link: https://www.apextraining.edu.au/pay-fees 3) Bank transfer: Please make a deposit into the following bank account using your name or student ID (an Apex staff member will provide you with a student ID once you have enrolled) as the description of the transaction: Bank: Westpac Corporation Account Name: Apex Training Institute BSB: 034033 Account number: 259428 It might takes 1 to 5 days for the fund to be cleared, so please notify us right away after you done the bank transfer with the print out or screenshot of the transaction details if possible. 4) Direct debit. Ask for details. page 14
WHERE APEX TRAINING INSTITUTE Street Address: Postal Address: Landline Phone Number: Mobile Phone Number: RTO Number: Website: 1374 Logan Road, Mount Gravatt, QLD 4122 PO Box 6803, Upper Mount Gravatt, QLD 4122 1300-831-661 / (07) 3420-5861 (04) 5858-2787 32100 www.apextraining.edu.au HOW DO YOU GET TO APEX TRAINING INSTITUTE VIA PUBLIC TRANSPORT? 1 7.10 am at Brisbane CBD 2 Walk 115 m 3 Take bus 160 - Garden City Depot 160 4 7.12am from Queen St Bus Station Walk 170 m 7 Take bus 171 - City-Valley Express 171 15 minutes 8 7.38am from Garden City Interchange F Garden City F, Off MacGregor St At Garden City 9 7.53am arrive Stop 36, Logan Rd (approaching High St) 10 Walk 90 m 11 7.54 am at 1374 Logan Road, MT Gravat page 15
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