National Student Survey James McLean Nikki Ferrin

National Student Survey James McLean Nikki Ferrin

: Proportion of students reporting positive Region Score Rank (/13) 5 yr trend 12 month change East Midlands 75.9% 13-10.3% East of England 86.2% 8 +2.0% Kent, Surrey and Sussex 88.5% 6 +3.2% London - North 87.1% 7-1.6% London - North, Central and East London 85.2% 10-2.7% London - South 81.1% 12 +6.8% North East 92.3% 1 +1.1% North 85.9% 9 +1.9% South 88.8% 5 +2.9% Thames Valley 91.3% 2 +1.4% Wessex 84.5% 11-0.4% Midlands 89.9% 3 +0.6% Yorkshire and Humber 89.4% 4 +2.1% England 86.2% +0.7% East Midlands has the lowest aggregate score nationally for overall satisfaction; this has decreased substantially from 2014 whereas scores nationally have slightly increased. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% East Midlands East of England Kent, Surrey and Sussex London - North London - North, Central and East London London - South North East North South Thames Valley Wessex Midlands Yorkshire and Humber

Academic Support Assessment & Feedback Learning Resources Organisation & Management Personal Development Practice Placement Teaching on My Course All indicator groups The HEIs in the East Midlands have decreased their aggregate scores across each of the indicator groups. Despite this, the scores for Learning Resources, Personal development, Practice Placement and Teaching on my course are all roughly in line with the national averages. East Midlands 73.4% 56.1% 88.6% 55.7% 75.9% 85.5% 83.6% 85.7% England 82.7% 69.5% 90.8% 71.0% 86.2% 90.6% 87.3% 89.7% Differenc e -9.3% -13.4% -2.2% -15.3% -10.3% -5.1% -3.7% -4.0% 2014 score 78.8% 57.3% 85.3% 69.3% 86.2% 87.5% 88.6% 89.5% Change -5.4% -1.2% +3.4% -13.5% -10.3% -2.0% -5.0% -3.8%

: Proportion of students reporting positive Adult Nursing Rank (/46) University of Derby 81.3% 29 64 90% De Montfort University 72.8% 39 103 69% University of Lincoln 69.6% 42 23 88% The University of Nottingham 58.1% 45 155 71% Children's Nursing Rank (/38) De Montfort University 76.0% 29 25 81% The University of Nottingham 64.0% 35 25 89% MH Nursing Rank (/44) University of Derby 88.9% 19 18 90% De Montfort University 75.8% 36 33 69% The University of Nottingham 66.7% 42 39 76% Midwifery Rank (/44) De Montfort University 84.6% 33 39 93% The University of Northampton 76.9% 38 26 72% The University of Nottingham 64.6% 43 48 81% Occupational Therapy Rank (/46) The University of Northampton 95.0% 6 20 54% University of Derby 94.0% 7 50 83% Red Lowest 25% Green Highest 25% The seven most populous subjects cover approximately 2/3 of East Midlands students graduating. In comparison to other HEIs offering the same courses, 12 of the 18 cohorts on these subjects are in the lowest scoring 25% nationally for overall satisfaction. The majority of these cohorts have relatively high response rates of over 70%, with only one cohort having a rate lower than 69%. Physiotherapy Rank (/28) The University of Nottingham 93.8% 20 32 80% Nursing Unspecified Rank (/12) The University of Northampton 76.5% 8 102 76% The University of Nottingham 74.4% 9 43 91% University of Lincoln 72.6% 10 135 83%

Validating the results The results have been checked against three sources: Data published by UniStats Information produced by the HEE North London The raw data from the Higher Education Funding Council for England (HEFCE) It was found that there is an error in the HEE NWL reports that incorporates some data from the previous year in to the current year. For Example, Adult Nursing at Nottingham scores 77.1% on the HEE NWL report, but 58% on UniStats; checking the raw data confirms that the UniStats number is correct. The numbers in this presentation refer to HEE commissioned courses only; the HEE NWL report at a top level includes any course affiliated to healthcare and numbers may vary further because of that.

Actions Measures Area of action Action Planned Intended Outcomes East Midlands overall showing significant decreases for communication scores, and each of these was considerably below the national averages. For example, Any changes in the course or teaching have been communicated effectively has a score of 67.7% for East Mids HEIs compared to 76.3% for the rest of the country. Improve communications with students. Currently students communicate predominantly through social media. HEI however use email and Blackboard To setup and develop a social media platform to engage with students. The platform will provide regular update of key programme information. Measured through reduced concerns expressed about communication to the programme leaders. Scores related to feedback and comments have decreased substantially in the East Midlands; I have received detailed comments on my work scored 59.7% for the East Midlands, which is 9.5% lower than the rest of the country. The measure The course is well organised and is running smoothly decreased by 8.8% between 2014 and 2015 for the East Midlands this measure was previously higher than the rest of the country but is now 9.3% below. Assessment and feedback - Clarity of feedback and detailing of comments Low satisfaction for organisation and management particularly smooth running Ensure marking grids and rubrics available for all modules. Formation of marking teams to improve consistency. Feed forward template to be developed Reiterate process for students to raise concerns/issues with student rep and course team Feedback provided to students should allow students to develop moving forward, hence an improvement in NSS scores. Monitoring and response to student concerns The overall satisfaction measure, which was previously high in the East Midlands, decreased by 5.4% between 2014 and 2015 and is now 5.5% below the rest of the country. Low Develop blog and feedback page to be utilised by students which will improve communication with students. Students are provided with opportunity to feedback in real time and the HEI to act upon feedback showing that their feedback does make a difference.