Kennebec Valley Chamber of Commerce August 21, 2013

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Kennebec Valley Chamber of Commerce August 21, 2013

Keep high-quality health care services in the Kennebec Valley region; reducing the need to travel to Portland or Bangor Over the last year, we have added several specialists to our active medical staff thoracic surgery, neurology, advanced orthopedic surgery, dermatology, oncology By consolidating services, we reduce duplicative costs and streamline efficiencies

Preserve hundreds of high-quality jobs and promote economic development 87 percent of workers are from Maine; 96 percent from New England Total subcontracts to date: $168,900,000 Local subcontracts to date: $163,290,000 Local subcontracts as percentage: 95%

At construction peak last summer, there were more than 800 construction workers on site

Economic Development MG Employment* MaineGeneral Statistics: 3,500 employees** Contribute $139 million to the local economy Contribute $91 million through employee spending * Source 2009 MDF Economic Impact Report ** Current employees approximately 4,000

Design Principles Evidence-based Enhanced patient experience Comfort Privacy Convenience Silver LEED certification Standardization

192 Private Rooms Improve patient safety Reduce infection risk Help healing by reducing noise Allow private talks with medical staff Provide space for families to visit or stay overnight

Features A single main entrance with separate entrances for ED and ambulances Separate corridors for public and patients/staff Inpatient rooms are away from entrance to reduce noise Each room has its own thermostat Walking paths Community Education pavilion/teaching kitchen Spiritual space & healing gardens

Technology State-of-the-art ORs with technologically advanced robotic surgery Interventional radiology Latest diagnostics

Technology to improve patient experiences Real-time direct communication between patients and staff Wireless, voiceactivated internal phone Wireless location system to track patients, equipment & clinical resources A direct link to the nurse call system

Energy Conservation Heat recovery systems saves 17 million MBTU/ year Capture boiler exhaust to heat water for heating and hot water Reclaim waste heat from the data center to supplement heating system Store ice to reduce peak cooling loads 6 ice storage units collect ice created at night to help cool the building

Energy Conservation With other utility savings = $1.2 million /year Examples: Low flush toilets LED for surgery and exterior lighting Commitment to natural gas vs. fuel oil = decrease in air emissions and carbon footprint

Access transportation Public access investing $102,000 annually to support hourly bus service between Augusta and Waterville We will provide transportation (ambulance or taxi) for patients seen at the Thayer ED who need to be admitted

Thayer remains a critical anchor in our plan to maintain high-quality health care services close to home.

Thayer Timeline Planning process is under way Plan, design and engineering complete by September 2013 Construction to start January 2014 Thayer outpatient areas will remain open during renovation.

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center Design Building will be organized by specialty so like services will be near each other Adjacencies for patient convenience Using Lean processes to maximize space and create a patient-friendly environment Once renovations are complete, Thayer will be fully occupied

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center No Changes Emergency Department will remain open 24/7 Day surgery Imaging (X-ray) Medical Endoscopy Dean Conference Center

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center Clinical Services 24/7 ED Hearing testing and aids Cardiac & pulmonary rehabilitation Cardiac/vascular/pulmonary testing Dialysis & kidney care Edmund Ervin Pediatric Center Endoscopy Laboratory Phototherapy Physiatry Physical, occupational & speech therapy

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center Clinical Services Physician Practices Radiology (X-ray) Specialty Center Surgery (outpatient) Workplace Health

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center What does it mean for patients? You will continue to receive most of your care from your trusted providers at places familiar to you If you are ill or injured, you can still go to the Thayer ED You can still get all your same day surgery at Thayer; mammograms, lab work and X-ray services will still be available at FirstPark and the Thayer Campus You can still go to your same doctor You will have access to all the latest technology, right here, close to home

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center Beyond bricks and mortar transforming care to a patient-centered culture Elevating patient satisfaction by implementing best practices in customer service increasing friendly smiles communicating clearly and often following up after you head home Staff is accountable for our success increases patient satisfaction leads to more efficiencies

MGMC Alfond New Regional Center for Hospital Health && Thayer Comprehensive Center for Health Outpatient Center The transformation has begun MGMC recently recognized for quality and safety Consumer Reports: ranked MGMC third in the state for surgical safety U.S. News & World Report: ranked MGMC second best hospital in Maine in four areas (diabetes and endocrinology, geriatrics, pulmonology and urology); and third over all in the state Anthem Quality: for the second year in a row, MGMG has ranked number one on quality and patient safety; scoring 107 out of 107 points! We were ranked #1 in the country this year!

It s a new day for health care in the Kennebec Valley! A new look Reflects the spirit of renewing our promise to patients to make every experience a great one, every day and every time. Symbolizes the energy revitalizing our organization

You re invited To take a sneak peek inside Sunday, Sept. 29 1 to 4 p.m. Self-guided tours We can t wait to show you!