Minnesota Rural Palliative Care Initiative

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Minnesota Rural Palliative Care Initiative Janelle Shearer, RN, BSN, MA 2010 Minnesota Gerontological Society Annual Spring Conference - Pushing the Envelope: Innovative Models for Aging Populations April 30, 2010 Agenda Differentiate palliative care from hospice Discuss rural community strengths and opportunities r/t developing palliative care programs/services Describe successful strategies to start/strengthen a rural palliative care program

Stratis Health Independent, nonprofit, community-based organization founded in 1971 Leads collaboration and innovation in health care quality and safety, and serves as a trusted expert in facilitating improvement for people and communities Supports quality improvement and patient safety Across the continuum of health care (hospitals, nursing homes, clinics, home health agencies) Across the continuum of quality (individual, setting-based, community, and population) Palliative care Palliative care is both a philosophy of care and a highly organized system for delivering care Goal is to assure that each person experiences the best quality of life throughout the illness trajectory

Components of palliative care Symptom management (pain, dyspnea, anxiety, other) Elicits and clarifies goals of care Attention to emotional and spiritual needs Coordinates the plan of care across settings Bereavement Where is palliative care provided? Hospital Home Outpatient Nursing homes Assisted living Hospice

Definition of hospice A program designed to provide palliative care when life expectancy is six months or less Covered by Medicare and Medicaid Covered by private insurance plans with enhanced home care benefits Provided by an interdisciplinary team Originally designed for cancer trajectory What does the hospice benefit cover? Visits by team, usually not daily Medications related to hospice diagnosis Durable medical equipment Respite care Emergency/continuous care in the home or nursing home Hospitalization for acute symptom management One year of bereavement support for family Does not cover custodial care

Rural community challenges Rural landscape: demographics and chronic disease Availability of specialty clinicians Clinical models: large hospitals Reimbursement challenges Rural strengths and opportunities The good news Basic skills can be enhanced Majority of patient/family needs can be met Networks and relationships National Quality Forum s Preferred Practices Specialty level expertise as a resource

Minnesota Rural Palliative Care Initiative Partners Stratis Health Fairview Health Services UCare Minnesota Department of Health - Office of Rural Health and Primary Care Minnesota Rural Palliative Care Initiative Goal: Assist communities in establishing or strengthening palliative care programs in rural Minnesota How: By forming a learning collaborative bringing together 10 selected rural communities

Minnesota Rural Palliative Care Initiative Fall 2008 Spring 2010 Activities Three in-person learning sessions Regular Webinars and conference calls Individual technical assistance Email contact, phone contact, site visits Outcomes Congress April 8, 2010 Kelly Inn -St. Cloud, MN Initiative objectives 100% of communities develop a work plan to implement a palliative care program in their community 100% of participating health care professionals report increased knowledge of: Symptom management Effective care-goals discussions

Initiative short-term outcomes Evidence of broad community support for palliative care Increased use of resources for palliative care Increased application of clinical and associated quality measures Initiative long-term outcomes Decreased number of patients leaving their home community for palliative care Improved management of symptoms Increased satisfaction with family/clinician relationships Increased discussions of care goals Decreased reported problems around care transitions Earlier and increased referrals for palliative care and hospice care

Participating Communities Minnesota Rural Palliative Care Initiative - eligibility Minnesota rural communities Hospitals Home health agencies Hospice programs Nursing homes Clinics Other community resources such as public health, parish nursing, etc.

Participating communities Communities/lead organizations Bemidji - Bemidji State University Department of Nursing New Ulm - New Ulm Home Care and Hospice Olivia - Renville County Hospital & Clinics Red Wing - Fairview Red Wing Health Services Roseau - LifeCare Home Medical Center Staples - Lakewood Health System Waconia - Ridgeview Medical Center Wadena - Tri-County Community Health Services Willmar - Rice Memorial Hospital Winona - Winona Area Hospice

Participating communities At the start of the initiative, greatest opportunities for improving care identified as: Education to staff about caring for people with advanced illness Pain management consultation Symptom management consultation Transitioning the plan of care across settings Successful Strategies

Successful strategies Collaborative model Preferred practices Focus on goals of care skill building Collaborative model Provides a forum for communities to learn, network, and achieve improvement by working together in the collaborative project Improve the quality of care provided to clients in health care communities by developing and/or strengthening palliative care programs

Preferred practices - examples Use of interdisciplinary team Enable patients to make informed decisions Manage symptoms and side effects Document symptoms using standardized scales Conduct patient and family care conferences Continuing education to healthcare professionals Skill building Focus on goals of care End of life discussions Pain and symptom management

Results so far Results so far... Five communities are providing palliative care services to persons/families Settings: Home Care, Outpatient, Nursing Home, Assisted Living, Inpatient, Community 3 communities have expanded to other settings Other focus areas: order sets, advanced care planning, education

Results so far... Palliative Care education to staff and community members Pilot studies expanding to other areas of focus Collaboration with others Ongoing rural palliative care work 1. Rural palliative care resource center Action oriented web site (available to anyone): Sample order sets, action planning tools, rural-specific case studies, recorded training webinars, links to other resources and organizations Quarterly educational webinar/teleconference sessions

Ongoing rural palliative care work 2. Rural Palliative Care Community Development Project Six new additional rural communities Capacity-building Structured assessment Action plan development Applications due: May 28 th www.stratishealth.org Community Stories

Contact Information Janelle Shearer jshearer@stratishealth.org 952-853-8553 Stratis Health is a nonprofit organization that leads collaboration and innovation in health care quality and safety, and serves as a trusted expert in facilitating improvement for people and communities.