The International Improvement System in Emilia Romagna, Italy Marcella Contini, CNA Emilia Romagna

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The International Improvement System in Emilia Romagna, Italy Marcella Contini, CNA Emilia Romagna Dublin, 29th May 2013

CNA, the National Confederation of Small Businesses and Craft Firms, associates, safeguards and represents enterprises, craft firms, consortia, cooperatives and partners, small and medium-sized firms as well as retired people. CNA is an autonomous association for the representation of its members interests. It achieves its aims relating directly with Public Institution and with all social, economic and political partners. CNA contributes to the economic development and social progress of the Country through the growth and qualification of its companies, their entrepreneurs and of all the different forms of entrepreneurship. CNA is entirely self-funded. Its income derives from the membership fee paid by firms who decide to enrol to CNA.

Total Associated Firms at CNA in Emilia Romagna 69.932 associated firms Broken down as follows: Piacenza 1.70% Parma 5.31% Ravenna 8.32% ReggioEmilia 14.46% Modena 18.91% Rimini 8.06% Imola 2.36% Forlì-Cesena 11.14% Ferrara 7.70% Bologna 22.03%

Breakdown of member firms: 44.000 craft firms 5.200 SMEs 7.500 Trading firms 10.700 Other forms SMEs 7,68% Other forms 15,88% Trading firms 11,14% Craft Firms 64,04%

Breakdown of member firms per employees Employees: average 1,6 Micro firms: more than 74% has no employees only 4% of micro firms has more than 10 employees Family represents the pivot element for micro firms The crisis brings about a rise in the number of micro firms 1-5 employees 17,7% 6-10 employees 4,1% 11-15 employees 1,6% > 15 employees 1,9% No employee 74,8%

Business fields of CNA Member firms Business Fields Building Costruzioni sector 26.0 Attività manifatturiere Production 23.0 Commercio ingrosso/dettaglio; Comunity services, riparaz. retailing autoveicoli & wholesaling e motocicli 13.6 Trasporto e magazzinaggio Transport Other Altre service attività activities di servizi 10.1 10.0 Attività dei servizi Housing di alloggio & e food ristorazione service Attività professionali, Professional scientifiche e activities tecniche Real-estate Attività immobiliari activities Noleggio, Hiring, travel agenzie agencies di viaggio, and other servizi services di supporto for enterprises alle imprese Others Altri sectors settori Servizi di informazione e Media comunicazione services Agriculture Agricoltura, silvicoltura Forestry Fishing e pesca Attività Artistic, artistiche, sport & leisure sportive, time, di intrattenimento and entertainment e divertimento activities 4.1 3.2 2.9 2.2 1.7 1.1 1.0 1.0

THE NETWORK STRUCTURE CNA SIAER: administrative, accounting and financial services, real property management, purchase optimization CNA ECIPAR: vocational, managerial, and entrepreneurial training services CNA INNOVAZIONE: innovation services and link between firms and scientific research CNA EDITORIALE: communications services and image CNA INFORMATICA: ICT services CNA INTERPRETA: legislation and law consultancy UNIFIDI: guarantee supplier and management of public financing funds EBER: management on bargaining funds (income Support Fund, safety, health) EXPORT CONSORTIA NETWORK: 17 Consortia with 441 associated firms PUBLIC PROCUREMENT CONSORTIA: 7 Consortia with 1275 associated firms

CNA INNOVAZIONE CNA Innovazione is a Centre for organizational and managerial innovation and technology transfer for Crafts and SMEs It has been created in 2005 as a spin-off of Ecipar, after many years of researches, studies, experimentations and confrontations at National and European level. It promotes and supports innovation inside SMEs and in the handicraft sector by acting as an intermediary between the supply of research output and small enterprises demand It is a member of Rete Regionale dell Alta Tecnologia promoted by the Regional Government, Universities and Research Centres of Emilia Romagna It is a charter member of ESBN (European Small Business Network) and of European Network Benchmarking for success

From Ideas to Products and Services

Thematic Platforms The Laboratories and Research Centres of the Technopoles are organized in Thematic Platforms, divided per thematic area:

The Emilia Romagna Technopoles 14

Organizational & structural aspects The offices of the laboratories and research centers will be inside the structures that compose the 10 Technopoles, displaced in the Emilia- Romagna region.

Emilia-Romagna High Technology Network Virtual networks bringing together researchers, industry and industrial association, in order to foster regional research and development in the concerned area. MISSION: to give support to SME by upgrading its labs with the most suitable resources to define international scenarios relevant to the regional development patterns to foster company innovation attitude to Keep a close contact with the European Technology Platforms to define still to be developed or further to be specialized in areas to outline Marketing and Product development tools to disseminate information among the regional enterprises

Innovation funds impact on companies Exposure per employees range 70,0% 60,0% 57,7% 50,0% 40,0% 30,0% 20,0% 10,0% 0,0% 16,7% 8,8% 10,7% 5,4% 0,2% 0,2% 0,6% 0,6% 0,9% 2,0% 1 add 2 add da 3-5 da 6 a 9 da 10 a 19 da 20 a 49 da 50 a 99 da 100 a 249 da 250 a 499 da 500 a 999 oltre 1000

Application of Benchmarking to Clusters Clusters are defined as geographic concentrations of interconnected companies, specialised suppliers, service providers, firms in related industries and associated institutions (f.e. universities, standards agencies and trade associations) in particular fields that compete but also cooperate. (European Cluster Observatory)

Cluster Model Cluster mapping Cluster benchmarking Cluster governance Policy Making Local culture Local system Tacit and explicit competencies Education Productive system SMEs Service Agencies External network processes Labour Market

Methods for Clusters analysis: the example of C Plus Project CLUSTER MAPPING: back analysis on a statistical base CLUSTER BENCHMARKING: aimed at observing companies macro processes, their ability to manage organization skills and their relations with the territory. The analysis of 50 companies per partner (25 per cluster) will allow to identify critical situations, but also to exalt the so called good practices potentially transferable to other contexts. (Target: SMEs) CLUSTER GOVERNANCE: in order to better understand the relational dynamics, the characteristics of the territorial system, the network relations and the local development policies through the involvement of all the stakeholders. One of the objectives is also exploiting this moment to start a concrete businessinstitution confrontation outside the formal and consolidated negotiating tables. 3 local mapping meetings per partner and the EASW methodology. (Target: institutions, university, research centers, associations, service centers, )

CLUSTER MAPPING 12 investigated Clusters in 6 Countries CLUSTER BENCHMARKING 252 companies analyzed

A picture of the situation Benchmarking Clusters and innovation

A picture of the situation Benchmarking Clusters and environmental dimensions

A picture of the situation Benchmarking Clusters and trust and cooperation

Planning and implementing the future through an effective Cluster Management Identifying and integrating cluster members Fostering exchange between cluster members (networking, socializing, trust building) Strategy development for the cluster Organizing events (e.g. seminars, conferences, study trips, info exchange, trade fairs), and Networking with stakeholders, lobbying Initiation, development and supervision of B2B co-operation projects Creating awareness of promoting cluster policy in the region Stimulating innovation in the cluster Organizing/securing financing and funding Carrying out Public Relation and marketing activities Development and implementation of internationalization strategy of the cluster

Planning and implementing the future TRANSNATIONAL ACTION PLAN Pillar 1 Cluster Excellence Pillar 2 Cluster Marketing Pillar 3 Research & Innovation Pillar 4 Foster Coop. inside Innov. Triangle Pillar 5 Training & Education Action1: Higher representation of relevant sector in the region Action 2: Strong cooperation with key national/ int. stakeholders Action 5 : Mastering of Cluster Marketing Activities Action 6: Promotion of Clusters' Members Excellency Action 8: Fostering innovation inside Cluster's SMEs Action 9: Set up Matchmaking Platform for Technology Transfer Action 10: Facilitate cooperation across Innovation Triangle Actors Action 11: Education of cluster members Action 12: Match Students with Companies Action 3: Common services and projects for cluster members Action 7: Promotion of Cluster's region Action 4: Improvement of the cluster management and processes

An example the Local Action Plan of Val D Enza Packaging Cluster Cluster management round table The aim is to continue the dialogue with the stakeholders following the results of the workshop (EASW & Focus group WP5) to promote a form of coordination and governance at the institutional level and collaboration between institutions and enterprises on the one hand, and between universities, schools and companies on the other.

Enhancing technical training for local businesses 2 Open Days open to families and students, local SMEs and local network between the different stakeholders.

Matchmaking between Public Research and Enterprises: The Research Cocktails

and besides, at the single company s level THE BENCHMARKING REPORT: INNOVATIVENESS vs COMPETITIVENESS

PRACTICES vs PERFORMANCES

INNOVATION PERSPECTIVES

OUTPUT CUSTOMERS AND...... SUPPLIERS Cluster/local area Emilia Romagna Region Italy Europe World

Competitiveness Directions Strategy Cluster: average Laggers Leaders Supply Chain Leaders Suppliers Process

Grazie per la vostra attenzione! Thanks for your attention! MARCELLA CONTINI CNA Emilia Romagna Competitiveness and Made in Italy Policies Dpt. contini@cnaemiliaromagna.it www.cnaemiliaromagna.it