AGE CONCERN OKEHAMPTON AND TORRIDGE ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2003 CHARITY REGISTRATION NUMBER

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AGE CONCERN OKEHAMPTON AND TORRIDGE ANNUAL REPORT AND FINANCIAL STATEMENTS CHARITY REGISTRATION NUMBER 1011780

AGE CONCERN OKEHAMPTON AND TORRIDGE ANNUAL REPORT AND FINANCIAL STATEMENTS CONTENTS PAGE REPORT OF THE BOARD OF TRUSTEES 1 5 STATEMENTS OF THE BOARD OF TRUSTEES RESPONSIBILITIES 6 INDEPENDENT EXAMINER'S REPORT 7 STATEMENT OF FINANCIAL ACTIVITIES 8-9 BALANCE SHEET 10 NOTES TO THE FINANCIAL STATEMENTS 11-14

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 1 REPORT OF THE BOARD OF TRUSTEES STATUS The organisation is a Registered Charity number 1011780. AIMS AND OBJECTIVES The aim of the organisation is to work with older people in and around West Devon and Torridge. Our objective is to remain as a local and proactive organisation providing innovative solutions and opportunities that will enable older people to live well in an increasingly changing and challenging society. DEVELOPMENTS We are particularly grateful for the support of the Tudor Trust in continuing to fund the development of the organisation during 2003. The organisation has begun to develop its work in changing circumstances and to broaden its approach in its support of older people and this is beginning to be reflected in the following services it provides. SERVICE DELIVERY Advocacy Our services continue to be used but are restricted due to the cost of travel and the current low number of volunteers available. Bereavement Support We were privileged to assist in the taking of a number of funeral services and in helping families in troubled times. Day Care We no longer provide Day Care at the Winsford Centre. The work was suspended in September 2002 when it was decided by the Winsford Trust that the organisation should no longer be operate from the centre. Changes in the perception and funding of Day Care by the local authority meant that our support was no longer required. The lunch clubs in Hatherleigh and Okehampton have continued in excellent private sector management. We continue to support Lunch Clubs in Chagford and Whiddon Down but no longer support the Lunch Club that meets at North Tawton due to an unexpected loss of funding by the Durrant Trust. Healthy Living We are working with the new Mid Devon Primary Care Trust in a scheme designed to grow vegetable for families on low incomes. A number of people are involved in the project which aims to raise the consumption of vegetable in and around Okehampton.

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 2 REPORT OF THE BOARD OF TRUSTEES Information Centre and Charity Shop The new Centre started in August 2002, at 2 Crediton Road, Okehampton, and opened by our MP John Burnett, was welcomed by many people in the town. There has been a steady increase in the number of visitors for Information and Advice and for computer courses when the adjoining centre is refurbished. Information and Advice The revision of the delivery of these services has led to the recognition that we need to provide a non office-based but efficient service. The need for specialist benefit advice, and information for potential carers and those assisting relatives seeking a place in a registered home has called for home visits. We are planning to open surgeries in several towns in Torridge and another centre in the parish of Inwardleigh on an appointment basis that will help reduce travel costs, in time, and raise the profile of this organisation and its activities. This service would be supplemented by a number of community mentors who would supplement the scheme by helping people help themselves. The provision of a new interactive web-site is beginning to widen our accessibility. See www.acot.ik.com The demand for photocopying and printing of Information continues to grow and we have invested in more equipment for Okehampton and in the Community Shop in Westward Ho! where we plan to hold surgeries. Information Technology and Older People It is clear that in the future older people will be more dependent on IT but at present that are not able to achieve access to the web and the increasing benefits of e-government. Building on our current mentoring work with small Ukonline ICT centres we are planning to develop centres at Okehampton and Inwardleigh which will not only train bit also offer older people IT as a means to business creation and support. We currently provide 12 computers in places where older people have difficulty in accessing IT and the Internet. The village hall at Meddon has recently gained recognition for the use of our computer to run a Flying Club which encourages people of all ages to learn to fly planes and develop their eye and hand coordination. Mentoring The growing demand for the mentoring of people of all ages and of small community-based organisations in developing funding streams is the basis for a new programme for the provision of community mentors which will be part of the development process in the coming year. We are linking with the late Lord Young s Second Chance Trust which seeks to provide financial help to people changing careers and now wishes to offer mentor support. Small Business Support A wider focus on the needs and problems faced by older people has enabled us to work with those who are in business, in an informal partnership with the Tarka Foundation, and change out approach to linking them with the world of IT.

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 3 REPORT OF THE BOARD OF TRUSTEES Transport Scheme We continue to fund volunteer driver support for the lunch clubs in North Tawton and Chagford. During the winter months, we are able to provide free trips for frail and disabled older people living in outlying towns, villages and isolated settlements to shop in Okehampton. We acknowledge the help provided by the Okehampton Ring and Ride Service, and the Community Car service in delivering the hundreds of journeys made throughout the Okehampton district during the year. Unemployment Ian Harper, our ex-development worker, continues to work in Torridge and Devon in an informal partnership with the North Devon College and its Stepping Stones project, supporting older unemployed people. OFFICERS Trustees are appointed by the members of the organisation. The board has the power to co-opt persons to serve as members of the board until the next election of board members. The total number of such members shall not exceed one-third of the total number of members. The Board of Trustees who held office during the year were as follows: Mr M Hammond (Chairman) Mrs J Nicholas Mrs J Hazell Mr G Reynolds Mr P Shea MANAGEMENT The organisation was managed day to day by the Chief Officer the Reverend Barrie Duke BA IPSM, who also served to the Board of Trustees RELEVANT ORGANISATIONS Bankers: CAFCASH Ltd West Malling Kent ME19 4TA Accountants: Thomas Westcott Gillard Heal 5 West Street Okehampton Devon ASSOCIATIONS The charity works closely with other local and national agencies and organisations for the elderly and is: A group member of the Age Concern Federation We acheived the requirements of the bi-annual quality standard assessment, noting the discovered need for the identifying of sufficient funds for travel to enable our attendance at regional meetings.

A member of the Age Concern Networking group in Devon A member of West Devon Care and Repair AGE CONCERN OKEHAMPTON AND TORRIDGE Page 4 REPORT OF THE BOARD OF TRUSTEES ASSOCIATIONS (Cont.) A member of Torrington and District Friends A member of the Torrington Care Forum, and A member of Okehampton and District, Council for Voluntary Services. PARTNERSHIPS Age Concern Okehampton and Torridge works in informal partnerships with: The North Devon College, and The Tarka Foundation INVESTMENT POWERS AND AUTHORITY The board has full and unrestricted investment powers provided that the board seeks written professional advice under the Financial Services Act 1986 before exercising such powers. RISK ASSESSMENT The major risks, to which the charity is exposed, as identified by the trustees, have been reviewed and systems have been finalised. FINANCE The excess of expenditure over income amounts to 193. Unspent reserves of 18,738 as at 31 March 2003 equate to approximately 4 months of normal operating expenditure. The trustees consider that this will be sufficient to support the work of the organisation during the present year. The charity is dependent on donations, grants and fee income to finance its day to day operations. REVIEW OF TRANSACTIONS AND FINANCIAL POSITION Incoming resources During the year ended 31 March 2003 the charity received total incoming resources of 54,566 (2002: 73,457), a decrease of 18,891, largely due to the fall in grant income and that from the sale of donated goods. Resources expended Direct charitable expenditure amounted to 46,302 (2002: 57,647) which is mainly due to a decrease in costs of meals provided.

Support costs totalled 5,755 (2002: 3,844), the increase being mainly attributable to the cost of printing and advertising. AGE CONCERN OKEHAMPTON AND TORRIDGE Page 5 REPORT OF THE BOARD OF TRUSTEES Management and administration expenditure amounted to 2,272 (2002: 3,460), including specific expenditure of 1,157 on the Tudor Trust business plan. Fund balances The combined effect of the above results is an excess of incoming resources over expenditure of 237 compared with 8,506 in the previous year. Fund balances as at 31 March 2003 total 19,168 (2002: 18,931) being made up of unrestricted funds of 11,489 and restricted funds of 7,679. RESERVES POLICY The board have established a policy whereby the unrestricted funds not committed or invested ("the free reserves") held by the charity should equate to no less than 3 months and no more than 6 months of annual running costs. This represents 13,500 to 27,000 in general funds. Such provision gives the charity the security it needs to continue current activities in the event of a significant drop in funding while funding sources are explored or changes made to services. BY ORDER OF THE BOARD Mr M Hammond CHAIRMAN DATE: 28 September 2003

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 6 STATEMENT OF BOARD OF TRUSTEES RESPONSIBILITIES Law applicable to charities in England and Wales requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of the affairs of the charity's and of its surplus or deficit for that period. In preparing those financial statements, the Board of Trustees is required to: Select suitable accounting policies and apply them consistently; Make judgements and estimates that are reasonable and prudent; Prepare the financial statements on a going concern basis, unless it is inappropriate to presume that the company will continue in business. The Trustees are responsible for keeping proper accounting records, which disclose with reasonable accuracy at any time, the financial position of the charity and to enable them to ensure that the financial statements comply with applicable law / regulations / constitution. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Page 7 INDEPENDENT EXAMINERS' REPORT TO THE TRUSTEES OF AGE CONCERN OKEHAMPTON AND TORRIDGE I report on the financial statements of the charity for the year ended 31 March 2003 which are set out on pages 8 to 14. RESPECTIVE RESPONSIBILITIES OF TRUSTEES AND EXAMINER The charity's trustees are responsible for the preparation of the financial statements. The charity's trustees consider that an audit is not required for this year (under section 43 (2) of the Charities Act 1993) (the 1993 Act) and that an independent examination is needed. It is my responsibility to: examine the accounts (under section 43 (3) (a) of the 1993 Act); to follow the procedures laid down in the General Directions given by the Charity Commissioners (under section 43 (7) (b) of the 1993 Act); and to state whether particular matters have come to my attention. BASIS OF INDEPENDENT EXAMINER'S REPORT My examination was carried out in accordance with the General Directions given by the Charity Commissioners. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures on the financial statements, and the seeking of explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit. Consequently, I do not express an audit opinion on the view given by the financial statements. INDEPENDENT EXAMINER'S STATEMENT In connection with my examination, no matter has come to my attention: (1) which gives me reasonable cause to believe that, in any material respect, the requirements: To keep accounting records in accordance with s41 of the 1993 Act; and To prepare financial statements which accord with the accounting records and to comply with the accounting requirements of the 1993 Act have not been met; or (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the financial statements to be reached. MRS S L WATTS FCCA DATED: 29 September 2003 THOMAS WESTCOTT GILLARD HEAL 5 West Street Okehampton Devon EX20 1HT

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 8 STATEMENT OF FINANCIAL ACTIVITIES INCOMING RESOURCES NOTES Total Total General Restricted Funds Funds Fund Funds 2003 2002 Donations and gifts 689-689 3,957 Activities in furtherance of the Charity s objects: Sponsorship grants 20,500 16,014 36,514 45,105 Meals provided 2,580-2,580 16,464 Business support, mentoring And consultancy income 11,165-11,165 - Activities for generating funds: Sale of donated goods 548-548 4,138 Bank interest 422-422 125 Other income 2,648-2,648 3,668 TOTAL INCOMING RESOURCES 38,552 16,014 54,566 73,457 RESOURCES EXPENDED Charitable Expenditure Costs of Activities in Furtherance of the Charity s Objects: Meal charges and provisions 2,312-2,312 9,111 Wages and salaries 11,832 19,784 31,616 34,363 Transport and travel 2,917 3,224 6,141 4,674 Back to Business project costs 2,980-2,980 - Volunteers expenses 79-79 1,928 Grant payable - - - 200 Subscription and fees 198-198 135 Rent - Shop - - - 3,027 - Other 689 139 828 1,486 Rates and water 25-25 - Repairs and renewals 31-31 54 Heat & light 233-233 373 Training - - - 115 Depreciation of equipment 642 250 892 642 Depreciation of vehicle - - - 250 Equipment rental 967-967 1,289 22,905 23,397 46,302 57,647

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 9 STATEMENT OF FINANCIAL ACTIVITIES NOTES Total Total General Restricted Funds Funds Fund Funds 2003 2002 Support costs: Telephone 259-259 741 Insurance 388-388 647 Printing and stationery 4,023 70 4,093 1,099 Computer and other costs 149-149 334 Miscellaneous expenses 116-116 1,023 Advertising - 750 750 - Management and administration: Bank charges 57-57 307 Accountancy and independent examiners fees 1,058-1,058 1,411 Development plan expenses - - - 1,742 Business plan expenses 1,157-1,157-7,207 820 8,027 7,304 TOTAL RESOURCES EXPENDED 30,112 24,217 54,329 64,951 Net incoming resources 8,440 (8,203) 237 8506 Fund Balances at 1 April 2002 3,049 15,882 18,931 10,425 Fund Balances at 31 March 2003 11,489 7,679 19,168 18,931

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 10 BALANCE SHEET AT 31 MARCH 2003 2003 2002 NOTES FIXED ASSETS Tangible fixed assets 5 4,304 684 CURRENT ASSETS Stock 6 100 100 Debtors 7 2,283 1,214 Cash at bank and in hand 23,040 18,364 25,423 19,678 CURRENT LIABILITIES DUE WITHIN ONE YEAR Creditors and Accruals 8 (10,559) (1,431) NET CURRENT ASSETS 14,864 18,247 NET ASSETS 19,168 18,931 REPRESENTED BY: Restricted funds 7,679 15,882 Unrestricted funds 11,489 3,049 19,168 18,931. APPROVED BY THE BOARD OF TRUSTEES ON 28 SEPTEMBER 2003 Mr M Hammond

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 11 NOTES TO THE ACCOUNTS 1. Accounting policies a) The financial statements have been prepared under the historical cost convention and in accordance with the applicable Accounting Standards and the Statement of Recommended Practice (SORP) Accounting and Reporting by Charities, published in October 2000. b) The charity s general fund consists of funds which the charity may use for its purpose at its discretion, and are included in full in the Statement of Financial Activities when receivable. c) Grants receivable are accrued in accordance with the terms of the grant, the period to which they relate and are recognised as such in the respective funds concerned. d) Incoming resources from the sale of donated goods and from investments are included when receivable. e) Fixed assets are included in the accounts at cost. Depreciation is provided at rates as to write off the cost of the each asset over its estimated useful lives at the rate of 25% per annum on the cost of equipment and vehicles. f) Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure that meets these criteria is changed to the fund, together with a fair allocation of management and support costs. g) Direct charitable expenditure comprises all expenditure relating to the objects of the Charity. Where appropriate they include a proper allocation of items of expenditure involving more than one cost category. h) The charity is not registered for Value Added Tax (VAT). In these financial statements, where applicable expenditure is shown inclusive of VAT. 2. Grants Receivable 2003 2002 The Baring Foundation - 3,965 Devon County Council - 8,681 Stepping Stones 9,393 10,179 The Tudor Trust 20,000 20,000 Viscount Amory Trust - 1,000 Awards for All 4,500 - CAF 1,400 - Less than 1,000 1,221 1,280 36,514 45,105

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 12 NOTES TO THE ACCOUNTS (cont.) 3. Employees Remuneration The charity has employed, on average, 5 people throughout the year. Total emoluments during the year amounted to 31,616 (2002: 34,363). The breakdown is as follows: Emoluments 2002 Gross wages 29,824 Employer s National Insurance 1,792 4. Tangible Fixed Assets 31,616 All equipment is used for direct charitable purposes. Office Equipment Total Cost/Valuation As at 1 April 2002 2,568 2,568 Additions 4,512 999 As at 31 March 2003 6,721 3,567 Depreciation As at 1 April 2002 1,884 1,884 Charge for year 892 892 As at 31 March 2003 2,776 2,776 NET BOOK VALUE As at 31 March 2003 4,304 791 As at 31 March 2002 684 684

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 13 NOTES TO THE ACCOUNTS (cont.) 5. Stock of Donated Goods 6. Debtors At the end of the financial year the charity had undistributed donated goods for resale in its shop of 100. This is not recognised as an incoming resource in the Statement of Financial Activities until such goods have been distributed. 2003 2002 Other debtors 1,401 1,046 Loan 850 - Prepayments 32 168 7. Creditors and Accruals 2,283 1,214 2003 2002 Trade creditors 5,568 256 Accruals 4,991 1,175 10,559 1,431

AGE CONCERN OKEHAMPTON AND TORRIDGE Page 14 NOTES TO THE ACCOUNTS (cont.) 8. Restricted Funds Grants Tudor Stepping Awards Under Total Total Trust Stones For All CAF 1,000 2003 2002 Balance brought forward as at 1 April 2002 13,924 896 - - 1,062 15,882 - Income - 9,393 4,500 1,400 721 16,014 35,719 Expenditure (9,728) (10,267) (1,885) (1,400) (937) (24,217) (19,837) Balance carried forward as at 31 March 2003 4,196 22 2,615-846 7,679 15.882 The Tudor Trust grant was in aid of a Consultant s business plan and Chief Officer s salary for January to December 2002. The Stepping Stones grant is payment for an officer who is seconded to the North Devon College to work on their project. The CAF grant was replacement funding to help the organisation overcome the loss of the Devon County Council contract for Day Care in West Devon. Included under the heading of grants under 1,000 are a winter warmth grant from Age Concern England. a grant to support the Eating Well campaign from Mid Devon Primary Care. 9. Trustees Remuneration Neither the trustees nor any persons connected with them have received any remuneration or reimbursement of expenses during the year.