ICU Leadership Brussels, January 17-19, 2018 Wednesday, January 17, 2018 (10h30-18h00) 10.30 Welcome, introduction and review of course materials Co-production and exceptional outcomes: the patient at the center of our preoccupations JL Vincent, P Barach & J Creteur 10.45 Approaches to measuring healthcare quality and performance: how to apply the evidence. Advantages and limits of protocols and checklists 11.15 Types of ICU and ICU training 11.45 Principles of good organization Introduction: A Girbes 12.15 How to avoid and manage political, financial, personal conflicts: the theory and the practice 12.45 Lunch 13.30 How to improve ICU safety and reliability Introduction: J Creteur 14.00 How to report, analyze and investigate medical errors and patient harm 14.30 A human factors approach towards patient safety, equipment and physical design of the ICU 1
15.00 Break 15.20 How to avoid and manage conflicts practical cases (20 min each) A/ the hospital administrator you do not need more material/more personnel, you just need better doctors Discussant: J Wendon B/ the consultant I know best these are my orders Discussant: P Barach C/ the younger medical colleague in your staff I disagree with your projects we work too hard in your ICU Discussant: J Creteur D/ the nurse I know what I m doing, but your medical care is lousy Discussant: A Girbes E/ the relative my loved one is getting worse and worse, and it s because of you Discussant: B Guidet 17.15 General discussion of the first day Journaling and personal reflections 18.00 End of day one 2
Thursday, January 18, 2018 (8:30-17:30) 8.30 Key messages from day 1 What surprised you the most 8.45 Leadership in the wild: clinical leadership how to be recognized and appreciated by the consultants and management 09.15 How to assess quality 09.45 How to start research: mono-center vs multicenter studies industry- vs academia-driven 10.15 Break 10.35 How to present patients effectively: the problem list computer-assisted bedside discussions Introduction : J Creteur 11.05 How to make effective multidisciplinary rounds that matter 11.35 Recognize the importance of collaboration, effective communication and patient handovers 12.05 Gender disparities: are women well represented? 12.35 Lunch 13.30 How to keep the team happy and motivated strategies for team-building and assessing team performance Introduction: A Girbes 3
14.00 How to make everyone happy practical cases (20 min each) A/ The patient Discussant: J Wendon B/ the hospital management Discussant: J Creteur C/ the doctor Discussant: P Barach D/ the nurse and other staff Discussant: B Guidet E/ the relative Discussant: A Girbes 16.00 Bringing implementation science to the intensive care unit 16.30 Exercises 17.00 General discussion of the second day - Journaling and personal reflections 17.30 End of day two 4
Friday, January 19, 2018 (8:30-12:00) 08.30 Key messages from day 1 What surprised you the most 08.45 Cost control/budgeting: how to bend the financial curves 09.15 How to organize seminars and journal clubs: how to involve and engage younger and older staff members, non-doctors and doctors 09.45 Patient and family partnerships in driving ICU safety & quality including the role of patient reported outcome/experience measures (PROM/PREM) 10.15 Break 10.35 Recycling and sustainable critical care systems 11.05 Physician burnout, joy at work, and resilience training, managing oneself The faculty 11.35 Journaling and personal reflections 12.00 Workshop adjournment 5