Business Support Survey

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Do you operate a business in the Creston Valley - Kootenay Lake region? Are you an entrepreneur or business owner? Are you looking for support? This survey is for you. ABOUT US The Creston Valley - Kootenay Lake Economic Action Partnership (CV-KL EAP) provides leadership, assistance, and support towards development and advancement of regional economic initiatives. Over the last few months, the CV-KL EAP has collected input from residents and businesses from Yahk to Riondel through meetings, events, and surveys. At this time, we ve identified a need to connect further with local businesses. Many business owners, operators and entrepreneurs have indicated collaboration and additional support is needed for them to grow and prosper in our region. This survey looks further into these opportunities and asks for specifics. ABOUT THE SURVEY Please complete the following questions. It will take about 10 minutes to complete. Once completed, you can send the survey back to us through the following outlets: By email: economy@kes.bc.ca By fax: 250-428-5336 In person at KES. By completing a survey, participants will be entered to win customized business/marketing support. There will be a total of 5 businesses drawn. The 5 winners will receive: A 1 hour consultation, and Customized training or support session(s). Training and support will be dependent on individual business needs. The survey runs from December 22 nd, 2017 to January 21 st, 2018. CONNECT WITH US If you would like to speak to us, please do not hesitate to connect. Follow us on our website and Facebook page for up to date information regarding leadership, opportunities, and support for you and your business. Creston Valley-Kootenay Lake Economic Action Partnership (CV-KL EAP) Heidi Germann, EAP Manager Laura Heykamp, EAP Assistant Phone: 250-428-5655 ext. 429 Email: economy@kes.bc.ca Facebook: @CrestonValleyKootenayLake Website: eap.kes.bc.ca 1

Q1: Have you given input to the Economic Action Strategy before? (i.e. in person, by survey, community conversations) If you answered Yes, please specify how you were involved. YOUR BUSINESS AND THE LOCAL ECONOMY Q2: As a business owner, operator, or entrepreneur, do you feel Creston Valley-Kootenay Lake is a supportive place for doing business? Please explain your answer. Q3: What do you need or want to help grow your business? 2

Q4: What do you think our region needs to help our local economy grow? Q5: How do you want to get involved and/or help support our business community? Q6: What other types of new businesses would increase your own business activity? (i.e. what services and/or products do you source from outside the region?) SUPPORT FROM YOUR LOCAL CHAMBER Q7: Are you currently a Chamber member? If you answered Yes or I was a previous member, which Chamber do/did you belong to? 3

Q8: Please explain why you are or why you are not a Chamber member. Q9: What types of supports and services would you like to see the Chamber provide? WHAT DO YOU THINK? Q10: What are your thoughts on economic development in Creston Valley-Kootenay Lake? Q11: What are your thoughts on tourism in Creston Valley-Kootenay Lake? 4

Q12: Do you feel lack of community signage affects your business? Q13: Do you feel lack of community trails affects your business? DO YOU AGREE WITH YOUR COMMUNITY? Below are some hot topics and top answers from the business community. Please indicate your top answer. In your opinion, Q14: What area should Creston Valley-Kootenay Lake region approve upon? 5

Q15: What are the labour challenges that prevent your business from growing? Q16: What other obstacles prevent you from growing your business? 6

Q17: If the Creston Valley-Kootenay Lake EAP could assist and support businesses to grow and prosper, which do you feel is most important? WORKSHOPS Through previous engagement, many businesses have indicated a need for coaching through workshops. The following questions pertain to this request. Q18: In terms of workshop topics, please select all options you feel would be helpful to you and/or business. If you have other ideas, feel free to indicate them in the other section. Identifying new markets and what is needed to reach them. Success planning. Bookkeeping and administration. Technical training. Customer service and professionalism. Human resources. Conflict resolution. Digital marketing, including social media and digital technology. (I.e. Google Drive, Dropbox) (more options on the next page) 7

Technology advancements. Marketing and advertising. Sales. Business plan development. Networking. Personal development and self-care. Access to funding and grants. Other (please specify) Q19: What is your preferred delivery method of workshops? 8

CONTACT INFORMATION Please provide us with your contact information below. Please note your information will not be made public and will only be used to help us serve you and the business community better. Name: Company Name/Business Focus: Town: Email Address: Phone Number: Would you like to be entered to win customized business/marketing support? Would you like to receive emails regarding available support, funding, and collaboration opportunities for your business? Additional comments/feedback: Thank you for completing this survey. We appreciate your feedback! 9